Exterieur

Beoordelingen van Newark Liberty International Airport Marriott

4 out of 5
Newark Liberty International Airport Marriott
Newark International Airport, 1 Hotel Road, Newark, NJ

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 639 van 1116 beoordelingen" "
Gastenscore: 8 - Goed. 250 van 1116 beoordelingen" "
Gastenscore: 6 - Redelijk. 103 van 1116 beoordelingen" "
Gastenscore: 4 - Matig. 64 van 1116 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 60 van 1116 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Siemen

Reactie van Executive Assistant op 14 mei 2023
Dear Siemen, Thank you for being our guest. We are pleased if overall you enjoyed your experience. It would be an honor to have another opportunity to welcome you back for a perfect visit. Jevell Lock,Executive Assistant

8/10 – Goed

Frederic

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and Confortable room . Good Hotel Restaurant open late for NJ standards. Very convenient when you arrive on a late flight and want to eat a bite .
1 nacht verbleven in mei 2024

8/10 – Goed

Kareda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
You’re limited to the hotels restaurants. Uber eats and DoorDash doesn’t accept orders going to this hotel because it’s at the airport. Besides that the hotel was very clean
1 nacht verbleven in mei 2024
Reactie van Executive Assistant op 24 mei 2024
Dear Kareda, Thank you for choosing Newark Liberty International Airport Marriott for your recent stay and for sharing your experience. While we are delighted your overall time with us was pleasant and that you loved our spotless property, we regret not meeting all of your expectations. We apologize for any inconvenience you had, and we look forward to welcoming you again on your next visit to our city.Jevell Lock Executive Assistant

6/10 – Redelijk

Salina

There was maintenance being done, and it was difficult to get in the entrance Plus, I requested a king bed was promised to King and then when I arrived, they told me they didn’t have it any longer
1 nacht verbleven in mei 2024
Reactie van Executive Assistant op 20 mei 2024
Dear Salina, Thank you for sharing your feedback about your recent visit. While we are glad that your overall stay was pleasant, we want to apologize that the room type you requested was not available. You can be sure we will learn from our experience and work to improve how we communicate when we are not able to accommodate a request. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Jevell Lock Executive Assistant

10/10 – Uitstekend

Claudia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy accesible por la cercania al aeropuerto!
1 nacht verbleven in mei 2024
Reactie van Executive Assistant op 20 mei 2024
Dear Claudia, Thank you for choosing Newark Liberty International Airport Marriott for your recent stay. We are so glad your visit was excellent on every front and that our location near the airport was perfect for your travel plans. We appreciate your business, and we look forward to hosting you again on your next visit.Jevell Lock Executive Assistant

8/10 – Goed

Sunny

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good for airport transit
1 nacht verbleven in mei 2024
Reactie van Executive Assistant op 24 mei 2024
Dear Sunny, Traveling can be difficult enough, so we at the Newark Liberty International Airport Marriott strive to make it stress-free for all our guests! We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again. We look forward to your next visit.Jevell Lock Executive Assistant

10/10 – Uitstekend

Marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Executive Assistant op 19 mei 2024
Dear Marie, Thank you for sharing about your stay at the Newark Liberty International Airport Marriott. We understand the importance of details that make up a great stay and are happy knowing our accommodations, excellent staff, and great location made your stay perfect. It was our pleasure hosting you, and we look forward to welcoming you back again.Jevell Lock, Executive Assistant

6/10 – Redelijk

Shimada

Positief: Voorzieningen
just normal
1 nacht verbleven in mei 2024
Reactie van Executive Assistant op 14 mei 2024
Dear Shimada, We appreciate your feedback and hope your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Jevell Lock Executive Assistant

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Merci beaucoup ! C’était merveilleux !!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

YOUSHAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place for a stay at EWR
1 nacht verbleven in mei 2024
Reactie van Executive Assistant op 12 mei 2024
Dear Youshan, We appreciate your thoughtful feedback regarding your recent stay at Newark Liberty International Airport Marriott. It brings us immense joy to know that we have perfectly catered to your travel requirements. Our convenient location directly on the airport grounds ensures a seamless experience, with comfortable accommodations and exceptional hospitality for guests arriving and departing Newark. We are glad that we exceeded your expectations and made your visit stress-free. Thank you for choosing our hotel. We look forward to welcoming you back again soon. Jevell Lock, Executive Assistant

8/10 – Goed

Nils

1 nacht verbleven in mei 2024

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a great place to stay when you have an early morning flight. Would recommend!
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 7 mei 2024
Dear Thomas, We are so glad your stay was excellent on every front and that our location near the airport was perfect for your travel plans. Thank you for sharing your experience at Newark Liberty International Airport Marriott. We appreciate you recommending us to fellow travelers, and we look forward to seeing you again on your next visit.Jevell Lock Executive Assistant

10/10 – Uitstekend

Maria, Woodbury

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Executive Assistant op 8 mei 2024
Dear Maria, Thank you for choosing Newark Liberty International Airport Marriott. We were pleased that we exceeded your expectations during your visit to our city. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Jevell Lock Executive Assistant

6/10 – Redelijk

Lamia

2 nachten verbleven in februari 2024
Reactie van Executive Assistant op 24 mei 2024
Dear Lamia, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Jevell Lock Executive Assistant

10/10 – Uitstekend

jay

Zakenreiziger
Positief: Voorzieningen
Friendly staff, great barb& grill, lovely bed
1 nacht verbleven in mei 2024
Reactie van Executive Assistant op 4 mei 2024
Dear Jay, Thank you for choosing Newark Liberty International Airport Marriott for your recent stay. We were very happy to read that we have exceeded your expectations and that you loved our devoted associates and comfortable accommodations. We are also delighted that you had a great dining experience at Aviation Grill, our in-house restaurant as it is our goal to provide the best service to all our guests. It was a pleasure hosting you, and we look forward to your next visit whenever your travels bring you to our city.Jevell Lock Executive Assistant

8/10 – Goed

Steven

Restaurent very very noisy
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 2 mei 2024
Dear Steven, Thank you for taking the time to share your feedback, and we loved reading your wonderful rating. However, we apologize for any inconvenience you experienced due to noise levels in our restaurant. We take all guest feedback seriously and will address this issue with our team to ensure a more enjoyable dining experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant experience in the future.Jevell Lock, Executive Assistant

6/10 – Redelijk

Jon

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything about this Hotel Costs Money !! And it wasn’t really an outstanding hotel either. Parking was 47 dollars. That’s Insane because my rental car wasn’t that much !!
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 2 mei 2024
Dear Jon, Thank you for being our guest. We regret your disappointment with the overall charge of your stay. We appreciate you bringing the specific concern you outlined about the parking charges to our attention and also for your patience. We will ensure all our third-party websites, including our official site, are updated with accurate information. We value your business and hope you will give us another opportunity to host you again the next time you are in the area.Jevell Lock,Executive Assistant

6/10 – Redelijk

Karla

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 28 apr 2024
Dear Karla, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Jevell Lock Executive Assistant

10/10 – Uitstekend

Alfredo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N a.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jeannette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cerca de aeropuerto
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 27 apr 2024
Dear Jeannette, Thank you for your review and the high rating. Traveling can be difficult enough, so we at the Newark Liberty International Airport Marriott strive to make it stress-free for all our guests! We are delighted to know that we exceeded all of your expectations and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again.Jevell Lock Executive Assistant

10/10 – Uitstekend

MICHAEL, Berlin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 29 apr 2024
Dear Michael, We are delighted you enjoyed your stay at Newark Liberty International Airport Marriott. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We look forward to your return whenever your travels bring you to New Jersey.Jevell Lock Executive Assistant

10/10 – Uitstekend

Woeheoudama

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 28 apr 2024
Dear Valued Guest, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Newark Liberty International Airport Marriott. We look forward to your return and wish you all the best with your future travels.Jevell Lock Executive Assistant

10/10 – Uitstekend

Joan

Positief: Staat van de accommodatie en faciliteiten
Friendly staff, spacious lobby, super clean rooms
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 22 apr 2024
Dear Joan, Thank you for choosing Newark Liberty International Airport Marriott during your recent visit to Newark. We are pleased to know that you enjoyed every aspect of your stay. We are particularly glad that you loved our refreshing accommodations and the excellent service provided by our devoted staff. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Jevell Lock Executive Assistant

6/10 – Redelijk

Stephen

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Would have liked better guidance on how to get there. Arrived after mid-night at Newark and it turnout to be best to walk. Very little guidance on how to get there. Staff was good, but the building is a bit shabby.
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 17 apr 2024
Dear Stephen, We appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. On a positive note, we are glad that you liked our associates. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us!Jevell Lock Executive Assistant

10/10 – Uitstekend

Janeen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 12 apr 2024
Dear Janeen, Thank you for rating your stay at Newark Liberty International Airport Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Jevell Lock Executive Assistant

8/10 – Goed

Martin, Pasadena

Reisde met familie
Great place to stay
1 nacht verbleven in april 2024
Reactie van Executive Assistant op 10 apr 2024
Dear Martin, Thank you for choosing Newark Liberty International Airport Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Jevell Lock Executive Assistant

10/10 – Uitstekend

Benjamin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room quality was a 3, lobby and bar a 4. Great people!
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 7 apr 2024
Dear Benjamin, Thank you for choosing Newark Liberty International Airport Marriott and for sharing your feedback. We are delighted to hear that you had a quality time at Aviation Grill and that you found our attentive service to your liking. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Jevell Lock, Executive Assistant

10/10 – Uitstekend

Faye

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Very clean property. Helpful and friendly staff.
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 3 apr 2024
Dear Faye, Thank you for choosing Newark Liberty International Airport Marriott and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Jevell Lock Executive Assistant

8/10 – Goed

Philippe, San Mateo Tlaltenango

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, comfortable & quiet rooms ! We thought we could just walk to the terminal which was certainly not the case: it is indeed very close but you would have to cross highway type roads !
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 1 apr 2024
Dear Philippe, Thank you for sharing your feedback regarding your recent stay at Newark Liberty International Airport Marriott. We are delighted to hear that you found our proximity to the airport convenient for your travel plans. Ensuring a relaxing environment for our guests is a priority, and we are also pleased to know that our well-maintained accommodations met your expectations. We appreciate your understanding and look forward to welcoming you back again soon.Jevell Lock, Executive Assistant

2/10 – Ontzettend slecht

Thomas, Norwich

1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 20 apr 2024
Dear Thomas, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Jevell Lock Executive Assistant

10/10 – Uitstekend

Joanna

1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 19 apr 2024
Dear Joanna, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Newark Liberty International Airport Marriott. We look forward to your return and wish you all the best with your future travels.Jevell Lock Executive Assistant

4/10 – Matig

Daniel

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is Newark, NJ. Not nice. Enough said.
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 29 mrt 2024
Dear Daniel, Thank you for sharing your feedback. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your experience. We hope you will allow us to restore your confidence in us on a future visit.Jevell Lock, Executive Assistant

4/10 – Matig

Michael, Newton

Zakenreiziger
Negatief: Personeel en service
First, the property is advertised as allowing for access from Newark (EWR) terminals on foot. This is NOT the case. There is no (safe) way to get to the hotel on foot. So you are left with a shuttle that is (per the posted signs) supposed to come every 15 minutes, and comes every 25-30 minutes, at least for the 2 days I was there. (Which is all that matters to me.). No apology, no explanation, and no attempt to rectify (how about a free snack or drink ?)
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 29 mrt 2024
Dear Michael, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the delay in shuttle service. This is not typical of our usual standard, and we regret not meeting your expectations. Your comment regarding the accessibility is duly noted. Rest assured, your concerns will be addressed appropriately to enhance the overall guest experience. We appreciate your suggestion regarding offering a complimentary snack or drink as a gesture of goodwill and hope to have the opportunity to restore your confidence in us on a future visit.Jevell Lock, Executive Assistant

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prices for sundries (snacks) were a little high
2 nachten verbleven in maart 2024
Reactie van Executive Assistant op 25 mrt 2024
Dear Edward, Thank you for sharing your feedback regarding your recent stay at Newark Liberty International Airport Marriott. While we are delighted to hear that you enjoyed most aspects of your visit, we regret not meeting all of your expectations. We appreciate your sentiments regarding pricing and look forward to welcoming you back in the future. Jevell Lock, Executive Assistant

8/10 – Goed

alessandro

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All went very smooth, came in late in AM and they still had my room (downgraded from king to double bed, no big deal). Very convenient except for the wait time for the shuttle from airport to the hotel.
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 22 mrt 2024
Dear Alessandro, Thank you for being our guest and sharing your feedback. We are pleased to know that your stay, for the most part, was an enjoyable one. However, please accept our apologies for the delay you encountered in riding from the airport to our hotel. We will continue to work to improve our timeliness for all our shuttle requests. We look forward to seeing you again at Newark Liberty International Airport Marriott anytime your travels bring you back this way. Jevell Lock Executive Assistant

4/10 – Matig

John

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This is a really sub-par hotel that has only the proximity to the airport going for it. It may have been up to the mark 20 years ago but now it’s shabby and depressing.
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 18 mrt 2024
Dear John, Thank you for choosing us and for providing valuable feedback about your stay. While we are happy to know our location was convenient for your trip, we apologize for not meeting your expectations with the overall look and feel of our property. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It was a pleasure to have you as a guest, and we hope you consider staying with us in the future. Jevell Lock, Executive Assistant

10/10 – Uitstekend

aaron

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 14 mrt 2024
Dear Aaron, Thank you for choosing Newark Liberty International Airport Marriott and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Jevell Lock Executive Assistant

10/10 – Uitstekend

Edward

Zakenreiziger, Reisde met familie
For an airport connected hotel it was great
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 9 mrt 2024
Dear Edward, Thank you for being our guest at Newark Liberty International Airport Marriott and for your generous feedback. We are pleased to know that your stay was perfect in every way possible. We are particularly glad that you loved our beautiful property as well as the proximity to the airport. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Jevell Lock Executive Assistant

10/10 – Uitstekend

Bill

1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 29 mrt 2024
Dear Bill, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Newark Liberty International Airport Marriott, and we look forward to welcoming you back soon. Jevell Lock, Executive Assistant

10/10 – Uitstekend

Ellen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 10 mrt 2024
Dear Ellen, Thank you for the wonderful rating for Newark Liberty International Airport Marriott! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Jevell Lock Executive Assistant

10/10 – Uitstekend

Rowena

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient. Great restaurant. Staff friendly and helpful.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Bart

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Georgia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was only there for one night since my flight was at 5 am. I loved the convenience of it and also my transportation guy was very nice given the 3 am pick up time!
1 nacht verbleven in maart 2024
Reactie van Executive Assistant op 20 mrt 2024
Dear Georgia, Thank you for choosing Newark Liberty International Airport Marriott for your overnight stay and for your feedback. We are glad to hear how much you valued our prime location close to the airport as well as our friendly shuttle service. We appreciate your business and hope you will stay with us again on your next visit to our city. Jevell Lock, Executive Assistant

8/10 – Goed

RACHEL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to airport. Clean, comfortable Restaurant provided good dinner. What we needed for a stay prior to a 6 AM fiight
1 nacht verbleven in januari 2024
Reactie van Executive Assistant op 29 feb 2024
Dear Rachel, Thank you for sharing about your stay at Newark Liberty International Airport Marriott. We are delighted our fantastic location added to the enjoyment of your stay. We are also glad to read that you loved our clean and comfortable accommodations. Thank you again and we look forward to your next visit.Jevell Lock Executive Assistant

8/10 – Goed

Suzanne, Coronado

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Website said property was 8 min walk. It did not mention a shuttle which I had to take.
Reactie van Executive Assistant op 29 feb 2024
Dear Suzanne, Thank you for choosing Newark Liberty International Airport Marriott. We are glad that you had an overall satisfactory stay. However, we regret if you were unaware of our complimentary shuttle service and we will share your comments appropriately. Thank you for being our guest and we hope to serve you again in the future.Jevell Lock Executive Assistant

8/10 – Goed

Lauren B Conover

1 nacht verbleven in februari 2024

6/10 – Redelijk

Tom

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A basic hotel in the airport. No reason to stay here. You must use a shuttle like the other hotels. Very basic restaurant.
1 nacht verbleven in februari 2024
Reactie van Executive Assistant op 24 feb 2024
Dear Tom, We appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us!Jevell Lock Executive Assistant

10/10 – Uitstekend

Saul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk is very polite and knowledgeable with good service👍👍
1 nacht verbleven in februari 2024
Reactie van Executive Assistant op 23 feb 2024
Dear Saul, It was a pleasure to welcome you to Newark Liberty International Airport Marriott! Thank you for mentioning how much you enjoyed the hospitality provided by the front desk staff. Our friendly and knowledgeable associates work hard to ensure our guests' expectations are exceeded from check-in through check-out. Thanks for choosing us, and we hope to see you again in the near future.Jevell Lock Executive Assistant

6/10 – Redelijk

Scott

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Good: close to airport. Bad: just about everything else. Supremely overpriced and food delivery services will not deliver there so you are forced to eat their mediocre overpriced food if you don’t want to cab it into the city. Stay elsewhere for way less money and Uber back and forth.
1 nacht verbleven in februari 2024
Reactie van Executive Assistant op 23 feb 2024
Dear Scott, Thank you for choosing us and for taking the time to evaluate your stay. It is good to know the majority of your visit was pleasant, and we appreciate all of your feedback. Thank you again, and we hope you will stay with us again on your next visit to Newark!Jevell Lock Executive Assistant

4/10 – Matig

Pilar

Negatief: Netheid, personeel en service
Per the operator, Hotel only had limited staff. We were cold and waiter over 2 hours for a blanket and pillow when the hotel wasn’t even full. Restaurant was limited, concierge lounge wasnt very clean.
1 nacht verbleven in februari 2024
Reactie van Executive Assistant op 21 feb 2024
Dear Pilar, Thank you for choosing our hotel and for taking the time to leave comments. We sincerely apologize for the inconvenience you experienced during your stay. It is disheartening to hear that there were delays in providing the amenities you requested. Additionally, we regret that the limited staff impacted the services, and we appreciate your understanding. Your feedback is valuable, and we have taken immediate steps to address the issues you raised, including the cleanliness of the concierge lounge. Please be assured that this is not reflective of our typical service standards, and we are committed to providing a more responsive and seamless experience for our guests. We hope to have the opportunity to welcome you back for a more positive and enjoyable stay in the future.Jevell Lock,Executive Assistant