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Beoordelingen van Dream Apartments Quayside

4 out of 5
Dream Apartments Quayside
69 City Road, Newcastle-upon-Tyne, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 66 van 129 beoordelingen" "
Gastenscore: 8 - Goed. 38 van 129 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 129 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 129 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 129 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Michael Anthony

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Dislikes. In The first apartment (42), the door handle to the living area fell off and we found that the washing machine was broken. We were then moved to apartment 43 which was in a very poor condition for a “luxury apartment “. There were broken tiles in the shower which had been stuck back in place with silicone sealer. A toilet that didn’t flush. The kitchen bench was cracked and chipped. Every room had a self closing fire door.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Merin

Reisde met een groep
Positief: Netheid, comfort kamer
2 nachten verbleven in december 2023

6/10 – Redelijk

Michael

Reisde met een groep
Negatief: Comfort kamer
Not what it says on the tin
The apartment was nothing like the one in the picture. It was fairly large, but furnished very cheaply and in desperate need of a bit of maintenance. On arrival we were greeted by a visit from two fire engines - a shower had apparently caused the alarm to be triggered... should not happen! If you are used to student accommodation or hostels then this place is ok. But even then it really isn't a great location.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Joseph

Reisde met een groep
Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Robert

1 nacht verbleven in september 2023

6/10 – Redelijk

Paris

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Rebecca

1 nacht verbleven in augustus 2023

8/10 – Goed

Janine

Positief: Netheid, staat van de accommodatie en faciliteiten
Was upgraded to 2 bedroom apartment with balcony and view over the river. Large apartment, kitchen adequate, could have done with a few more standard utensils (tin opener, scissors, 2 oven gloves rather than 1). Whole apartment needed some tlc. Tap loose in the en-suite and loose floor tiles. Settee very lumpy too. However, bed was clean and comfortable which was the main thing needed. Towels and toiletries provided along with tea, coffee and milk. Only stayed 1 night and got bargain price so can’t complain. Staff on reception friendly and we were able to leave luggage there before we could check in. Would definitely use again at the right price
1 nacht verbleven in augustus 2023

8/10 – Goed

SUK MING

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Comfort kamer
Disappointed
Half of the bulbs don’t work, the kettle didn’t work, the microwave didn’t work - checked all the isolator switches and still nothing. The seal on the shower is decayed meaning that the floor gets covered with no way of avoiding it. The toilet seat is broke and slips and it was a bit dirty. No plug for the bath, pretty sure the washing machine leaks, the carpets damp and sticky in places. Stains all up the walls. Ground Room was next to car park and was a bit noisy in the morning.
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

JOHN

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Catfished by the photos. The apartments are far from luxury. It wasn’t clean. The bedroom window latch didn’t work at all.
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

David

Reisde met een groep
Negatief: Voorzieningen
There was one key for the three of us, and the noise from a property opposit went on all night did not get any sleep at all would not recommend staying there again
1 nacht verbleven in mei 2023

6/10 – Redelijk

Thomas

Positief: Voorzieningen
Kitchen and bathrooms were clean but walls were dirty and dented with two kitchen chairs that were frayed and arms in need of repair. Beds were comfortable with clean linen and bath towels. Good location close to river and downtown.
2 nachten verbleven in mei 2023

8/10 – Goed

Ian

Zakenreiziger
Positief: Netheid, comfort kamer
1 nacht verbleven in maart 2021
Reactie van Bronwyn, Reception Manager op 5 apr 2021
Thank you for your review

10/10 – Uitstekend

Damien

Zakenreiziger
Positief: Netheid, comfort kamer
Staff were very friendly and helpful. Car park facilities were good and secure. Apartment was very good
3 nachten verbleven in november 2020
Reactie van Alexandra op 11 nov 2020
Hello Damien, Thank you for this lovely review. I am glad you've enjoyed your stay with us and we hope you'll come back and stay with us soon. Warm regards, Alexandra

2/10 – Ontzettend slecht

William I.

Negatief: Netheid
Locked out
You are totally dishonest. We couldn't go because of COVID but you continue to pretend we did. We cancelled but we can't get our money.
4 nachten verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Fantastic
Great stay with the balcony and river view.
2 nachten verbleven in oktober 2020
Reactie van Alexandra op 11 nov 2020
Hello, Thank you for your amazing review. We are happy to hear you've had a pleasant stay with us and we hope you come back and stay with us soon. Warm regards, Alexandra

10/10 – Uitstekend

Reece

Reisde met een groep
Positief: Netheid, comfort kamer
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Angela, Scotland

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen
Very clean, great apartment and hospitality spot on.
1 nacht verbleven in juli 2020

8/10 – Goed

Oliver

Reisde met familie
Positief: Comfort kamer
Hervorragende Gästebetreuung
Sehr gute Gästebetreuung. Tolle grösse des Apartments.
2 nachten verbleven in juli 2020

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in juli 2020

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in juli 2020

8/10 – Goed

K

Reisde met een groep
Positief: Netheid, comfort kamer
2 nachten verbleven in maart 2020

10/10 – Uitstekend

vahab

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

8/10 – Goed

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely Spacious apartment
Lovely apartment very spacious , clean and friendly staff! Parking is available just on the road out side for 60p and hour free after 18:30-08:00am rather than paying £15 to use car park which is a bit mean! We have been a couple of times & will be returning. You do also have to pay a £200 deposit which takes a while to be refunded.
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Saim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5*
Amazing
1 nacht verbleven in januari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was amazing and so comfortable. The balcony was a good size, so happy they had Netflix. The staff were so welcoming and friendly after a 4 hour drive from birmingham I was desperate to use the restroom, they were more than happy to let me use the facilities before checking in, Leanne was fantastic and so friendly!
1 nacht verbleven in november 2019

8/10 – Goed

Nazmin

1 nacht verbleven in september 2019

10/10 – Uitstekend

Alabdalqadr

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2019

2/10 – Ontzettend slecht

Kenneth

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was centrally located and it was easy to get to. The second bedroom was smaller than expected and not really big enough for a double bed or to accommodate a travel cot for a baby.
2 nachten verbleven in juli 2019

10/10 – Uitstekend

ann

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convinienent location with a good view
This is a good location- 15mins walk to centre of newcastle or the the station. Cheap uber from station. We had an apartment with balcony overlooking the river direction with a good view. Nicely decorated and 2 bathrooms for 4 of us was a treat. You are not on the edge of the river but close by. Well equiped kitchen if you intend to cater. We used deliveroo!
2 nachten verbleven in juli 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en voorzieningen
2 nachten verbleven in juli 2019

4/10 – Matig

Alison

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very disappointed by the unhygienic facilities.
We planned a night in Newcastle to celebrate my friends 50th birthday and travelled from different parts of the country. When we arrived we found that although we had booked an apartment for five people we had to ask for a fifth bed and then had to make the bed ourselves. The en-suite had not been cleaned which included a very dirty toilet. We were horrified to find that the double bed had not been changed and bodily fluids were present on the sheets from the previous occupants. We had to request clean bed linen and remove the dirty sheets ourselves. The grill pan had not been cleaned and was full of bacon and bacon grease which smelt awful. We informed the night staff and receptionist of our concerns and were advised to email Dream apartments however after many emails to Dream apartments I have had no response. Very disappointing stay and lack of customer service.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

ISIAQ

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Very well and worth the money. Would stay ther again
1 nacht verbleven in juli 2019
Reactie van Natali op 15 jul 2019
Dear Isiaq Thank you for your review we would love to accommodate you again in future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing View or lack of....
The apartment was clean and comfortable however there was no view as pictured on the Hotel.com website, in fact it was hard to see out off the two tiny windows. We probably wouldn’t have chosen to stay here if the unit we received was pictured. Also they have major leak problems in the bathroom which they are aware off as we spoke to maintenance in regards to it.
1 nacht verbleven in juli 2019

2/10 – Ontzettend slecht

Keith

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Crappy building
Crappy build quality, blue tape over windows, chiseling at the windows before 8 am. If you want a cheap doss house for a stag do book it. If you want a comfortable peaceful stay dont
7 nachten verbleven in juni 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Just ok. Messed up the booking and we got a two bedroom apartment instead of a three one....
2 nachten verbleven in juni 2019

8/10 – Goed

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I'd stay here again
This was a decent stay. There was an issue with some soap powder on the kitchen floor and old pans that was resolved immediately. The second shower didn't have a head or cord, so we used the one shower. Overall the place was clean and tidy but the apartment wasn't as big as we expected.
2 nachten verbleven in juni 2019
Reactie van Natali op 25 jun 2019
Dear Gary, Thank you for your review we would love to accommodate you again in future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was in a great location, staff were friendly and helpful and the apartment was lovely. Will definitely stay again.
1 nacht verbleven in juni 2019
Reactie van Natali op 20 jun 2019
Dear Guest Thank you for your review. We would love to accommodate you again in future

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019
Reactie van Natali op 20 jun 2019
Dear Guest Thank you for your review. We would love to accommodate you again in future

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved staying here and would have considered another night but work got in the way. The rooms are so very clean, the reception team are fantastic too. We were lucky enough to get an upgrade, fantastic apartment and view. I’d stay here before anywhere else in Newcastle now and we’ve stayed in a number of hotels across the city. It’s near the Quayside about 5 minutes to the bars there walking. Not much around the apartment but worth the small effort to walk. Don’t hesitate to book. Mark
1 nacht verbleven in mei 2019
Reactie van Natali op 20 jun 2019
Dear Guest Thank you for your review. We would love to accommodate you again in future

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Agency could provide a map on the lobby counter on all essential services location, e.g. supermarket, hospital, tourist attraction. Carpark entry is very tight. Please per warn accommodation tight carpark entry on your websites and expedia.
1 nacht verbleven in mei 2019
Reactie van Natali op 20 jun 2019
Dear Guest Thank you for your review. We would love to accommodate you again in future

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2019
Reactie van Natali op 22 mei 2019
Dear Guest, Thank you for your review. We would love to see you again in future

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2019
Reactie van Lily op 16 mei 2019
Dear Guest, Thank you for your review. We would love to welcome you again in the future. Kind Regards, Lily Receptionist

10/10 – Uitstekend

Kerry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019
Reactie van Natali op 30 apr 2019
Dear Kerry Thank you so much for your review. We would love to welcome you again in the future

10/10 – Uitstekend

Roxane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely recommended
The welcome was fantastic the apartment on fourth floor with balcony was lovely and the location great for quayside
1 nacht verbleven in april 2019
Reactie van Natali op 29 apr 2019
Dear Roxane, Thank you for your great review we would love to see you again in the future.

8/10 – Goed

Ross

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019
Reactie van Natali op 22 apr 2019
Dear guest Thank you for your review. We would love to see you again in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed for a 4 day break in Newcastle-lovely location-close to everything! Apparent was clean and spacious. If you have a larger car be careful when entering and exiting the car park-the gate at the top is a bit tight!!
3 nachten verbleven in april 2019
Reactie van Natali op 22 apr 2019
Dear Guest Thank you for your great review. We are really happy you have enjoyed your stay. We would love to welcome you again in the future