Signature suite | Een kluis op de kamer, een bureau, verduisterende gordijnen

Beoordelingen van Malmaison Newcastle

4 out of 5
Malmaison Newcastle
104 Quayside, Newcastle-upon-Tyne, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 637 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 76 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022
Reactie van Reception op 30 apr 2022
Dear Anonymous, Thank you for taking the time to review your stay, I’m really pleased that you had a great stay and enjoyed our fabulous location at Malmaison Newcastle experience. We very much look forward to welcoming you back to our hotel again soon. Kind regards, Malmaison Newcastle Team

8/10 – Goed

Ingmar

1 nacht verbleven in november 2019

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The size of the rooms were great. Plug sockets next to the beds would be ideal. The EV chargers in the Quayside multi-storey were decommissioned so we had to use those at the Hilton
2 nachten verbleven in april 2024
Reactie van Reception op 26 apr 2024
Dear Michelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👌
1 nacht verbleven in april 2024
Reactie van Reception op 16 apr 2024
Dear Joe,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Hilary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the position and the view!
1 nacht verbleven in april 2024
Reactie van Reception op 15 apr 2024
Dear Hilary,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Vanessa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very helpful and friendly and good at their jobs including reception staff, restaurant staff and housekeeping staff. Breakfast is lovely and fresh with lots of choice and staff warm and efficient. Great location as you can walk out onto the Quayside area and the Millenium Bridge. No traffic. View of river. No traffic noise in rooms. Lovely clean rooms with plenty of hot water. Efficient room service.
1 nacht verbleven in april 2024
Reactie van Reception op 8 apr 2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Andrew, Milton Keynes

Reisde met partner
Positief: Personeel en service
A comfortable stay in the heart of the city with the bustle of tourism and nightlife you expect in this part. Good, walkable dining options.
3 nachten verbleven in maart 2024
Reactie van Reception op 8 apr 2024
Dear Andrew,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Vanessa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very friendly and helpful. The room was quiet. Little noise from traffic or people. Loads of hot water. Lovely clean sheets. Delicious fresh varied breakfast. Really nice to walk straight out of the hotel onto Quayside. Fresh milk and a tea pot in the room would have made it perfect ! Staff really friendly and quick room service.
2 nachten verbleven in april 2024
Reactie van Reception op 8 apr 2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Jade

Positief: Staat van de accommodatie en faciliteiten
Absolutely exceptional
1 nacht verbleven in maart 2024
Reactie van reception op 3 apr 2024
Dear Jade,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good hotel and in a great spot.
1 nacht verbleven in maart 2024
Reactie van Reception op 26 mrt 2024
Dear George,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Lynda

1 nacht verbleven in maart 2024
Reactie van Reception op 14 apr 2024
Dear Lynda,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

JUN, Auderghem

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed various hotels in Newcastle, but the Malmaison was one of the best hotel in the city. I recommend to all who is visiting Newcastle.
1 nacht verbleven in maart 2024
Reactie van Reception op 19 mrt 2024
Dear Jun,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Philip

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice view of the Tyne.
4 nachten verbleven in maart 2024
Reactie van Reception op 18 mrt 2024
Dear Philip,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Will

Positief: Voorzieningen
Really great room - helpful staff and good value for money all round.
1 nacht verbleven in maart 2024
Reactie van Reception op 14 mrt 2024
Dear Will,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Peter

1 nacht verbleven in maart 2024
Reactie van Reception op 2 apr 2024
Dear Peter,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Jo

Positief: Voorzieningen
Loved this hotel and the view of the bridge. Very clean, really friendly staff, lovely breakfast, comfy bed, excellent WiFi (we had a teenager with us!) Quite a noisy venue just across the road, partying into the night, but didn’t really bother me 😊
1 nacht verbleven in maart 2024

8/10 – Goed

Timothy, Bristol

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient for the court
1 nacht verbleven in maart 2024
Reactie van Reception op 5 mrt 2024
Dear Timothy,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 – Redelijk

mr Nathan

1 nacht verbleven in maart 2024
Reactie van Reception op 22 mrt 2024
Dear Nathan,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Tony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in februari 2024
Reactie van Reception op 28 feb 2024
Dear Tony,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Gerald

1 nacht verbleven in februari 2024
Reactie van Reception op 21 mrt 2024
Dear Gerald,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Vanessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Reception op 25 feb 2024
Dear Vanessa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Estelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lighting is very dark everywhere in the hotel. The beds are comfortable and the breakfast is nice
2 nachten verbleven in februari 2024
Reactie van Reception op 24 feb 2024
Dear Estelle,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Nigel

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent hotel in a reasonably nice area . Room was fine but on rear of hotel and badly affected by traffic noise. Staff were nice and helpful.
1 nacht verbleven in februari 2024
Reactie van Reception op 15 feb 2024
Dear Nigel,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

6/10 – Redelijk

mr Nathan

1 nacht verbleven in februari 2024
Reactie van Reception op 21 mrt 2024
Dear Nathan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Susan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Shelley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location and superb view well worth it for a Newcastle stay. Breakfast was amazing and really set up for the day.
1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Shelley,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Nicholas,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 – Redelijk

Juliet

1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Juliet,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Gillian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Gillian,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
2 nachten verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Laura,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 – Redelijk

Dorothy

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Interior was too dark wasn’t very clean and they didn’t provide water. Plus you have to pay for parking
1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Dorothy,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Richard

1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Richard,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

M

1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear M,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear John,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lighting in the dining room was such that, combined with a menu printed in small, light text, made it difficult to read without the aid of a torch. We weren't the only diners using mobile phone torches to read the menu.
1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear David,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stop off in Newcastle
We stayed at Malmaison Newcastle overnight whilst visiting family. Our room was fine and the staff friendly, as we were meeting up with family we did not use the dining facilities. We would definitely stay there again.
1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Stephanie,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Marissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Marissa,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

faye

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous
Great all round - great easy check in, fab service and service and breakfast. Lovely clean and comfortable room. The most beautiful building in Newcastle
1 nacht verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear Faye,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

David

2 nachten verbleven in januari 2024
Reactie van Reception op 7 feb 2024
Dear David,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
From check in to check out staff were friendly efficient and helpful the breakfast and dinner staff were also attentive and welcoming. One or two areas of the hotel starting to look a little in need of redecorating but didn’t spoil our stay.
2 nachten verbleven in december 2023
Reactie van Reception op 7 feb 2024
Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New Years Eve stay
Fantastic location in Newcastle Quayside.. ideal to go to see the laser show. Lovely old building and bar area is elegant and cosy with lots of sofas Our room wash really big and the bed was really comfortable. The only negative was the room decor was a bit bland and the lighting made it quite dark. Bathroom was small and they provided built in shampoo and body wash but no body lotion which I would expect in a good hotel. Hand wash beside sink and a shower cap but that’s it .. take your own toiletries. No drinking water provided in bottles… again which I’d expect .. but coffee bags and usual tea bags are there Breakfast which we added onto the room rate was fantastic Over all a great New Years Eve stay
1 nacht verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Peter,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Emma

2 nachten verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Emma,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Katie,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Michelle,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Brendan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dog Friendly Stay
Lovely stay with my partner & our dog Lola, who was made very at reception & they even had a dog bed & two bowls ready for us in our room.
1 nacht verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Brendan,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Caroline,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 – Redelijk

Gemma

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was lovely but don’t eat in the restaurant They had no idea how to run dinner service
1 nacht verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Gemma,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

10/10 – Uitstekend

Mark

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Mark,Thank you for taking the time to review your stay on Expedia, I’m really pleased that you had a great stay and enjoyed the Malmaison Newcastle experience.We very much look forward to welcoming you back to Malmaison Newcastle again soon.Kind regards,Malmaison Newcastle Team

6/10 – Redelijk

Lyn

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Lyn,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team

2/10 – Ontzettend slecht

Brooke

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Reception op 7 feb 2024
Dear Brooke,Thank you for taking the time to provide us with your comments; we review all our guest feedback and work to incorporate many aspects as we continue to strive to improve our guests experience moving forward.We very much look forward to welcoming you back soon.Kind regards,Malmaison Newcastle Team