First off, let me start by saying I am not one of these crazy people who relishes in writing nasty reviews, that is not my intent. However, after such a horrible experience, I feel compelled to write this, and even waited in the hopes that the owner would make things right, unfortunately, he never did.
My husband and I rented this apartment last fall (Sept), however, due to the condition of the apt., and false advertising, we only stayed one night. We had intended to host two other couples for four nights. First of all, 80% of the pictures shown on VRBO are not accurate, this is deceptive. Secondly, the posting shows the name, Tracey Moore. Not sure who she is, but I believe maybe she is the previous owner. The house was purchased by Kevin Sullivan at some point, who has not updated any of the pictures to accurately reflect the condition and changed furniture of this apartment. The roof deck has none of the furniture shown on line, there are a couple ripped/dirty couches and pillows. The internet was spotty and I specifically asked the owner to ensure the TV was working as we had intended to watch the opening Pat's game. The couch is not the same as in the picture, and all of the furniture would not accommodate six adults. The TV is also not the same, it is smaller and did not work properly due to the internet issues. The rooms all had portable AC units which had caked on dust and mold on the back. The cleanliness was not at all up to COVID standards, which at the time was a requirement. There were holes in the walls and clearly the place needed some TLC. Maybe there have been some improvements since last fall, but based on some other reviews, it doesn't seem so.
Because my husband has allergies, we knew we could not stay here due to the dust and mold. Although the owner said he would come and clean the A/C units, there were so many other inaccuracies of what was posted on line, versus what the place really was, that we knew it would not accommodate our guests. One of the huge attractions was the roof top deck, which none of the furniture posted on line exists.
Needless to say, it took months to try and recoup any of our money. In the end, we lost money. After countless requests, the owner refused to provide an explanation on what he reimbursed us versus what we were owed.
The positives of this place is the location, which is great. But the cost far exceeds what you get especially how noisy it is being right on Thames.