4/10 – Matig
Leslie
Reisde met familie, Reisde met familie en kleine kinderen
14 aug 2025
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The crab dock and cooking facility is great for families and kids. However, this place is charging premium resort pricing for old, broken down facilities without a complementary breakfast, or room service or even a decent place for families to go eat.
The sauna has to be reset due to "safety" feature on the sauna. This was the same issue 2 years ago and nothing has changed. They tell you to call the front desk and they will send someone to reset it, but they don't. I called 2 years ago during our stay and they never sent someone. I called ahead to see if the sauna was working this time and was told it was, but I got they same message. I called Friday night. They didn't send anyone. I kept checking. I called Saturday, they said they would send someone- they didn't. I tried again Sunday morning, and they finally did because it worked! They have two very small hot tubs, yet only one works. The other is covered with an old piece of plywood. It was the same two years ago. They have resurfaced the pool, but they didn't fix the hot tub or the Sauna? BTW, I had to get Band-Aids because that new surface cut my nephew's toes! And top it all off, check-in is at 4, but our room wasn't ready until 6, and when I read the reviews, this is a common problem. Their reply is that somewhere in the fine print, check-in could be as late as 6 (so they cover their butts). However, they don't offer anything like a free late check-out, or a voucher for the restaurant, or tickets to something in town
Leslie
2 nachten verbleven in augustus 2025
