Serveert diner

Beoordelingen van Kalika Hotel

2 out of 5
Kalika Hotel
795 Rainbow Blvd, Niagara Falls, NY

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 149 van 432 beoordelingen" "
Gastenscore: 8 - Goed. 129 van 432 beoordelingen" "
Gastenscore: 6 - Redelijk. 68 van 432 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 432 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 432 beoordelingen" "

7,4/10

Netheid

7,6/10

Personeel en service

6,8/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Teshia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very convenient and close to the area we was going, had good breakfast and good quiet room
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 1 mei 2024
Hi Teshia,I am pleased to hear that our location was convenient for your plans and that you enjoyed our breakfast and quiet rooms. Thank you for staying with us, and we look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Shriram, Iselin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 30 apr 2024
Hello Shriram,We are thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 – Goed

Marcy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello Marcy, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 – Goed

Esny Dara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The parking was a little
1 nacht verbleven in april 2024
Reactie van Manager op 30 apr 2024
Hello Esny Dara,We appreciate your feedback regarding the parking situation. Please feel free to reach out to our management team to further discuss your experience.

2/10 – Ontzettend slecht

Rox

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If only I could give this 0 stars, I would. Expedia referenced this as a non-smoking hotel, but the smell of tabaco was everywhere. Imbedded even into the walls and carpets. People were CONSTANTLY smoking and drinking near the property. Not a good experience.
1 nacht verbleven in april 2024
Reactie van Manager op 30 apr 2024
Hello Rox, We thank you for sharing your feedback with us. We appreciate your comments and will address this matter with our team for further review. Our priority is providing a comfortable environment for all guests and we apologize if this was not your experience. Please contact our management team directly to discuss this matter further.

10/10 – Uitstekend

Waldemar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bueno
2 nachten verbleven in april 2024
Reactie van Manager op 28 apr 2024
Hello Waldemar,Thank you for sharing your feedback with us. We appreciate your thoughts and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 – Uitstekend

Mansi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nive
1 nacht verbleven in april 2024
Reactie van Manager op 28 apr 2024
Hello Mansi,We are pleased to hear that you found your stay enjoyable. We appreciate your positive feedback and hope to welcome you back in the future.

4/10 – Matig

It's

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Cleanliness was the only thing I can really give 5 stars to cause the room was very clean however the area the hotel is located is very dangerous.like extremely dangerous. Definitely nothing we were use to. At all
2 nachten verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello It's,We appreciate your recognition of our cleanliness standards. Your safety is important to us, and we recommend guests remain cautious in any area they are not familiar with. We hope you were still able to enjoy your stay with us.

8/10 – Goed

Trilok

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Swimming pool can be better with warm water
1 nacht verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello Trilok,Thank you for sharing your feedback with us. We appreciate your suggestion regarding the temperature of our swimming pool. We encourage you to reach out to our management team directly to discuss this further. Your comments will help us enhance our guests' experiences in the future.

8/10 – Goed

Barbara Corazon

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Great location
1 nacht verbleven in april 2024
Reactie van Manager op 25 apr 2024
Hello Barbara Corazon,We are thrilled to hear that you enjoyed our hotel's convenient location. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 – Uitstekend

suvadipta

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a good property
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello suvadipta,We are pleased to hear that you found our property to be enjoyable. If you have any further feedback or suggestions, feel free to reach out to our management team. Your input is valuable as we strive to enhance the guest experience.

10/10 – Uitstekend

Jaydeep

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One of best motel in niagrafalls
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Jaydeep,We appreciate your feedback on our motel in Niagara Falls. We strive to provide exceptional service and amenities for all our guests' satisfaction. Thank you for choosing to stay with us and we hope to welcome you back in the future.

8/10 – Goed

Jay

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value.
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello Jay,We appreciate your feedback on our hotel pricing. Should you have any further comments or suggestions, please feel free to reach out to us at your convenience.

6/10 – Redelijk

gary

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Check-in person was not friendly no welcome to Kalika Came back to room the next the afternoon no house keeping Had to get our own wash clothes towels and tissues Not the best for the price we paid
2 nachten verbleven in april 2024
Reactie van Manager op 18 apr 2024
Hello gary, We appreciate your feedback regarding your recent stay at Kalika. We encourage guests to reach out to our hotel management team directly for any concerns to ensure a more positive experience in the future.

2/10 – Ontzettend slecht

Allyson

I cannot say enough bad things about this. Hotel room(s) yep. We had to get two since the first one was so dirty and the second one was just as bad. The pool was FREEZING as well. Do NOT stay here
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 16 apr 2024
Hi Allyson,It's disheartening to learn that both rooms didn't meet your expectations and that the pool temperature was not satisfactory. Please accept our sincere apologies for any inconvenience or discomfort caused. We take your feedback seriously and will address these issues with our team to ensure improvements are made.

6/10 – Redelijk

Lisa

Positief: Netheid
No hot water
1 nacht verbleven in april 2024
Reactie van Manager op 18 apr 2024
Hello Lisa, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will ensure any issues are addressed appropriately. Please feel free to reach out to management directly to discuss your concerns further.

10/10 – Uitstekend

Luis Armando

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was spacious and clean, in addition the breakfast was good, many options and fresh food.
1 nacht verbleven in april 2024
Reactie van Manager op 17 apr 2024
Hello Luis Armando,We are thrilled to hear that you enjoyed our spacious and clean rooms as well as our breakfast selection with fresh options. Your positive feedback is truly appreciated and we hope to welcome you back in the future. Thank you for choosing our hotel for your stay.

4/10 – Matig

Roger

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
No hot water front desk didnt care tv only 4 stations only thing good was the maid she was very pleasent and helpfull
2 nachten verbleven in april 2024
Reactie van Manager op 15 apr 2024
Hello Roger, We appreciate your feedback regarding your recent stay at our hotel. We apologize for any inconvenience you experienced. We thank you for highlighting the exceptional service provided by our maid. We strive to address all concerns to improve our guests' experiences in the future. Thank you for bringing this to our attention.

8/10 – Goed

athena

Reisde met familie
Positief: Netheid, personeel en service
Friendly staff, great location -walking distance to the falls. Free Continental breakfast as expected. Adequate beds. Only 2 pillows per bed, but we slept well. Hvac temperature was off, had to use AC in winter - we let them know.
1 nacht verbleven in april 2024
Reactie van Manager op 14 apr 2024
Hello athena,Thank you for sharing your feedback with us. We're glad to hear you enjoyed our convenient location and helpful staff. Your comments regarding the amenities and services provided will be shared with the team for their review and improvement. We appreciate your understanding and look forward to welcoming you back in the future.

10/10 – Uitstekend

christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were very clean, staff was very nice.. they let me check in a hour early. Highly recommend
2 nachten verbleven in april 2024
Reactie van Sophia CSR op 10 apr 2024
Hi Christopher,We greatly appreciate your kind words! Providing excellent customer service and maintaining clean rooms are top priorities for us. Thank you for acknowledging our efforts. We look forward to your next visit.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Manager op 10 apr 2024
Hello Joseph,We're thrilled to hear you had such a fantastic experience during your stay with us! Should you have any more insights to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 – Uitstekend

Rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy bueno
3 nachten verbleven in maart 2024
Reactie van Manager op 9 apr 2024
Hello Rosa,We are delighted to hear that you had a good experience at our hotel. Guest satisfaction is our top priority, and we are glad that you enjoyed your stay. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 – Uitstekend

irishjoy

Reisde met familie
Clean
2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 6 apr 2024
Dear Guest,It's great to hear that you found our property clean to your satisfaction. Maintaining high standards of cleanliness is a top priority for us. We look forward to hosting you again soon.

6/10 – Redelijk

Roberto

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Limited parking
2 nachten verbleven in maart 2024
Reactie van Sophia CSR op 2 apr 2024
Hi Roberto,Thank you for your feedback and for choosing our hotel. We regret any inconvenience caused by our limited parking availability. We appreciate your comments and will continue to strive to improve our services.

8/10 – Goed

Tierra

Reisde met partner
Positief: Netheid, personeel en service
Twas fine
1 nacht verbleven in april 2024
Reactie van Manager op 3 apr 2024
Hello Tierra,We appreciate you taking the time to share your feedback with us. Your comments are valuable as we continually strive to enhance our guests' experiences. Thank you for choosing to stay with us.

10/10 – Uitstekend

Krystal

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to everything
2 nachten verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello Krystal,We're delighted to hear you found our hotel conveniently located. Being close to local attractions is something we pride ourselves on. We hope you had a wonderful time exploring the area during your stay.

8/10 – Goed

Hermilo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello Hermilo, We appreciate you taking the time to share your experience with us! If there's anything we can do to enhance your next stay, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

2/10 – Ontzettend slecht

Prashant

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unprofessional, I booked the dates incorrectly. They denied to update the dates, even I ask to pay additional amount if required.
Reactie van Manager op 13 mrt 2024
Hello Prashant, We aim to accommodate all our guests' requests; we suggest reaching out to our management team directly for further assistance regarding date changes. Thank you for your feedback and we hope to welcome you back in the future.

10/10 – Uitstekend

Carolyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly and the convenience of walking distance to the popular spots; will stay again :)
Reactie van Manager op 9 feb 2024
Hello Carolyn,Thank you for choosing our hotel for your recent stay and for taking the time to share your positive experience with our friendly staff. We are delighted to hear that our location worked well for you and that you found it convenient to reach popular attractions on foot. We look forward to welcoming you back for another enjoyable stay in the future.

6/10 – Redelijk

Stephanie

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location was great as it’s close to the US/Canada border, but the hotel was more like a motel. Yes, the price was fair but next time I may pay a little more extra for a cleaner and safer hotel. It felt a little sketchy.
1 nacht verbleven in september 2023
Reactie van Manager op 7 dec 2023
Hello Stephanie, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize if our accommodations did not meet your expectations. We value your safety and cleanliness concerns and will take them into consideration for future improvements. We hope you will give us another opportunity to provide a better experience in the future.

10/10 – Uitstekend

OLEXANDR

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
2 nachten verbleven in november 2023
Reactie van Manager op 21 nov 2023
Hello OLEXANDR,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 – Uitstekend

2nd_1st

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I appreciated that it was right across the street from the casino at a fraction of the price!
2 nachten verbleven in november 2023
Reactie van Manager op 21 nov 2023
Hello 2nd_1st,Thank you for your feedback! We're glad to hear that you found our hotel's location convenient and affordable. We strive to provide value for our guests and we're delighted that this was reflected in your experience. We hope to have the opportunity to welcome you back in the future.

8/10 – Goed

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Manager op 16 nov 2023
Hello Alexander,Thank you for sharing your feedback with us. We appreciate your rating and are glad that you enjoyed your stay with us. We strive to provide exceptional service and a comfortable experience for all our guests. If you have any future inquiries or require further assistance, please do not hesitate to contact us. We look forward to welcoming you back in the future.

6/10 – Redelijk

Roberto

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Everything was fine but I wished the tv had fox channel. Missed my football game.
1 nacht verbleven in november 2023
Reactie van Sophia CSR op 13 nov 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Goed

Adamilca

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Sophia CSR op 13 nov 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 – Redelijk

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall the property delivered fair value. The room hvac was noisy and intermittent which was problematic for sleeping.
2 nachten verbleven in november 2023
Reactie van Sophia CSR op 7 nov 2023
Hi John,Thank you for taking the time to share your feedback! We are glad to know that you had a nice stay with us. However, we regret any inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 – Goed

sabin, Rahway

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place, great price, rooms are clean.
1 nacht verbleven in november 2023
Reactie van Manager op 8 nov 2023
Hello sabin,We're delighted to hear that you enjoyed your stay with us and found our rooms to be clean. Thank you for your kind feedback on our pricing, we strive to offer our guests a great value. We look forward to welcoming you back in the future for another enjoyable experience.

6/10 – Redelijk

Miranda

Reisde met familie
Positief: Comfort kamer
Negatief: Personeel en service
second stay not so good
Kalika hotel was a bad hotel to stay in this time, my family and i have staed in this same hotel before and service was much better then than this stay staff where grumpy and rude when we had to ask questions, breakfast food wasnt so good stail and milk was expired juice machine not working, had to ask for new bedding twice because the linen was not clean there where still hair on the pillow and sheets had bad stains
1 nacht verbleven in oktober 2023
Reactie van Sophia CSR op 4 nov 2023
Hi Miranda,We apologize for the disappointing stay you had. Please know that we take your feedback seriously, and we are addressing the issues you mentioned with our management team for improvement. We truly regret that we didn't meet your expectations during your return visit. Your satisfaction is important to us, and we hope you'll give us another chance in the future to provide you with a much-improved stay.

10/10 – Uitstekend

sarah

2 nachten verbleven in oktober 2023
Reactie van Manager op 3 nov 2023
Hello sarah,Thank you for sharing your feedback! We appreciate your high rating and are thrilled to hear that you had such a positive experience at our hotel. Our team works hard to ensure that our guests have a wonderful stay, and we're glad that you enjoyed your time with us. If you have any future travel plans, we would love to welcome you back for another memorable stay.

10/10 – Uitstekend

Patrycja

1 nacht verbleven in oktober 2023
Reactie van Manager op 19 nov 2023
Hello Patrycja,Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a wonderful experience during your stay with us. We strive to provide exceptional service to all our guests and it is great to know that we met your expectations. We truly appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Omar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nearby State Park Niágara Falls
3 nachten verbleven in oktober 2023
Reactie van Manager op 29 okt 2023
Hello Omar,Thank you for mentioning the nearby State Park Niagara Falls. We are glad to hear that our hotel is conveniently located for you to explore and enjoy the beautiful surroundings.

10/10 – Uitstekend

Shibin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There is a$$©§€ lady who was in reception for morning check out !!! Just ignore that, i cannot rate reduce rating just coz of that
1 nacht verbleven in oktober 2023
Reactie van Manager op 29 okt 2023
Hello Shibin,We apologize for any inconvenience caused by our receptionist. We appreciate your understanding and hope that it does not affect your overall experience with us. Thank you for sharing your feedback.

10/10 – Uitstekend

Shaniya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was nice and clean
1 nacht verbleven in oktober 2023
Reactie van Sophia CSR op 26 okt 2023
Hi Shaniya,Thank you for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to hear that you had a positive stay. We hope to have the pleasure of hosting you again soon.

8/10 – Goed

Antonio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Sophia CSR op 26 okt 2023
Hi Antonio,I appreciate your rating regarding our hotel. Your satisfaction is of utmost importance to us, and we would be honored to have the opportunity to serve you again on your future trips. If you have any further feedback or suggestions regarding your stay, please write to us. Thank you for considering us, and we look forward to welcoming you back soon.

4/10 – Matig

Roderlyn

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Owner was friendly, however, the property needed more cleaning and walls are paper thin. You can next doors’ noises.
1 nacht verbleven in oktober 2023
Reactie van Manager op 25 okt 2023
Hello Roderlyn, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the cleanliness and noise issues during your stay. We will address these concerns promptly.

10/10 – Uitstekend

Kavitha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Sophia CSR op 25 okt 2023
Hi Kavitha,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 – Goed

Erika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Manager op 24 okt 2023
Hello Erika,Thank you for your positive review! We appreciate your feedback and we hope to welcome you back again soon.

4/10 – Matig

Lorna

Zakenreiziger
Negatief: Netheid, personeel en service en voorzieningen
The sraff was unfriendly. The breakfast was from 6_9 they could not wait until people get out of the dining room for them to pick up bagel and turn off the waffle machine, wouldn't recommend to anyone
2 nachten verbleven in oktober 2023
Reactie van Sophia CSR op 23 okt 2023
Hi Lorna,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please know your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future.

10/10 – Uitstekend

Katlyn

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No pool rude owner avoid
1 nacht verbleven in oktober 2023
Reactie van Manager op 24 okt 2023
Hello Katlyn, We apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration for future improvements.

6/10 – Redelijk

Axel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
Einfaches aber sauberes Hotel.
2 nachten verbleven in oktober 2023
Reactie van Sophia CSR op 19 okt 2023
Hi Axel,Thank you for staying with us. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.