Luchtfoto

Beoordelingen van Holiday Inn Resort Aruba - Beach Resort & Casino, an IHG Hotel

4 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 616 van 1188 beoordelingen" "
Gastenscore: 8 - Goed. 304 van 1188 beoordelingen" "
Gastenscore: 6 - Redelijk. 147 van 1188 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 1188 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 1188 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

hendrik

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel met veel voorzieningen aan een mooi en rustig strand. Bijzonder vriendelijk personeel. Aan de kamers kun je wel zien dat het hotel al meer dan 50 jaar oud is.
3 nachten verbleven in januari 2024
Reactie van Hazw op 5 feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Nicole van den, Eindhoven

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
11 nachten verbleven in januari 2024
Reactie van Hazw op 30 jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

humphrey

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Overall hotel is very nice; friendly staff and nice pool and beach. Limited shade / parasol as lot hotel guests claim seats at 6am and then go out for breakfast and lunch and only use the bed after 13 or 14. Staff should remove towels from unused beds. Room with wheelchair accessibility is very dated. Furniture and bath room are quite old and used. Door to outside area is old and broken and very heavy esp. For someone in a wheelchair. Outside door has an automatic opener so thats convenient. Very clean though and quiet area. Room could do with refurbishment but other than that very good.
8 nachten verbleven in mei 2023
Reactie van Hazw op 19 mei 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Jan

Reisde met familie
Positief: Netheid, personeel en service
Opzet resort is super Wel hier en daar gedateerd
17 nachten verbleven in juli 2022
Reactie van Sher op 12 aug 2022
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Roel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Voor de 4 x 3 weken hier verbleven. Het is een aanrader voor iedereen! - personeel zeer vriendelijk - ontbijt is perfect (zelfs na 3 weken) - accomodatie wordt zeer goed schoongehouden - alle restaurants in de buurt - fantastisch strand - en zo kan ik nog wel even doorgaan
21 nachten verbleven in juli 2022
Reactie van Guest Experience Manager Holiday Inn Resort Aruba op 29 jul 2022
Geachte Roel, Hartelijk bedankt voor uw 5 sterren beoordeling. Het maakt ons heel blij om te lezen dat uw genoten heeft van onze ontbijtaanbiedingen en de locatie aan het strand. Wij hopen u zeker weer van dienst te mogen zijn op het zonnige Aruba. Eiland groeten, Guest Experience Manager Holiday Inn Resort Aruba

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Wij verbleven op een 4-persoonskamer. De double beds waren slechts 1.20m breed. Dat past niet lekker met twee personen.
2 nachten verbleven in augustus 2021
Reactie van Guest Experience Manager Holiday Inn Resort Aruba op 6 aug 2021
Geachte gewaardeerde klant, Bedankt voor uw openhartige beoordeling. Onze excuses dat uw recente verblijf niet aan de verwachtingen voldeed. We waarderen uw opmerkingen en zullen deze met ons team delen zodat we onze diensten kunnen blijven verbeteren. We hopen u te mogen verwelkomen in de toekomst, zodat we een betere ervaring kunnen bieden. Vriendelijke groeten, Guest Experience Manager Holiday Inn Resort Aruba

8/10 – Goed

Maria

Positief: Netheid, personeel en service en comfort kamer
I will be back
Okay, het is een oud hotel en vloerbedekking in de kamer kan echt niet meer vanwege hygiene maar… het is zo’n sympathiek hotel en fijne mensen die daar werken zoals: Jhon, Tigo, Luz Dar, Petersonn, Zulay, Luann, Cheryl, allemaal zo’n sympathieke mensen die maken dat je je daar thuis voelt! En natuurijk de locatie is ook geweldig!! I will be back!!
10 nachten verbleven in juni 2021
Reactie van Guest Experience Manager op 2 jul 2021
Beste Maria , Wij danken u voor het kiezen van ons om uw verblijf te hosten. Het doet ons een groot genoegen om te vernemen dat u genoten heeft van uw verblijf en uw geweldige opmerkingen over ons hotel en ons personeel zeer op prijs te stellen. We zullen dit zeker delen met ons team, vooral met John, Tico, Luz Dary, Peterson, Zulay, Luann & Cheryl. Eiland groeten, Guest Experience Manager Holiday Inn Resort Aruba

10/10 – Uitstekend

timothy

7 nachten verbleven in maart 2024

10/10 – Uitstekend

Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel. Will definitely stay there again
5 nachten verbleven in april 2024

8/10 – Goed

Timothy Allen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024

10/10 – Uitstekend

anthony

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything!
8 nachten verbleven in maart 2024
Reactie van Hazw op 26 apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Redelijk

Foteini

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Too much noise from night club next door.
1 nacht verbleven in april 2024
Reactie van Hazw op 26 apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Lumturije

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is very outdated but I guess you get what you pay for but the beach chairs were all not only dirty but ripped and damaged. I also don’t mind paying for an umbrella but $50 for a small umbrella was a bit much. The staff was nice but they really need to update and get some new beach chairs and bigger beach towels. Again staff was great has nothing to do with them but I would not stay again.
4 nachten verbleven in april 2024
Reactie van Hazw op 26 apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Jeffrey

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Half of the beach chairs were broken, the bathroom was completely disgusting and it was no bigger than a shoe box. The toilet was a foot off the ground and the shower was very dirty. The room itself, well the walls are very thin.
6 nachten verbleven in april 2024

6/10 – Redelijk

Foteini

4 nachten verbleven in april 2024
Reactie van Hazw op 26 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Dominic

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 23 apr 2024
Dear Dominic,Thank you for taking the time to rate your recent stay at Holiday Inn Resort Aruba. We are thrilled to see that you had a wonderful experience with us and awarded us a 5-star rating.Your positive rating is greatly appreciated, and we are delighted that we could exceed your expectations during your time with us. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

8/10 – Goed

Allyn, Basking Ridge

Reisde met familie
The location was the best. Right in the middle of the action. Water sports right on their beach. Parasailing, tubing, Jolly pirates. Floaties.
5 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 23 apr 2024
Dear Allyn,Thank you for sharing your feedback with us regarding your recent stay at Holiday Inn Resort Aruba. We are thrilled to hear that you enjoyed our prime location, nestled in the heart of the action, offering easy access to a plethora of water sports right on our beach.Aruba's stunning coastline provides the perfect backdrop for an array of exciting activities, and we're delighted that you were able to take advantage of parasailing, tubing, and even the adventurous Jolly Pirates experience. It sounds like you had a fantastic time exploring the water activities available to our guests.Additionally, we're glad to know that you appreciated the convenience of having floaties available on our beach, adding an extra layer of enjoyment to your stay.Thank you for choosing Holiday Inn Resort Aruba for your vacation, and we hope to welcome you back soon for another unforgettable experience in the heart of the action.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

10/10 – Uitstekend

Kenneth

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to send time with family and friends.
7 nachten verbleven in april 2024
Reactie van Hazw op 20 apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Catherine

Negatief: Staat van de accommodatie en faciliteiten
Stay away from the Sea Tower club next door plays loud music until 2 am every night If you don’t get up very early you will probably get a broken lounge chair. Third pool should be adults only to avoid being constantly splashed or hit with footballs. Would never stay there again.
7 nachten verbleven in april 2024
Reactie van Hazw op 20 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Thomas, Chesapeake

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed the area where this resort is located and the resort itself. The only issue we had was the cigar smokers outside that made it unbearable to sit outside some nights and enjoy everything.
10 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 19 apr 2024
Dear Thomas,Thank you for choosing to stay at Holiday Inn Resort Aruba and for sharing your experience with us. We're thrilled to hear that you enjoyed the area where our resort is located and that you had a positive overall experience with us.We sincerely apologize for any inconvenience caused by the presence of cigar smokers outside, which made it difficult for you to fully enjoy our outdoor spaces on certain nights. We understand how this can detract from the overall experience, and we appreciate your feedback on this matter.Once again, we thank you for your valuable feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back to Holiday Inn Resort Aruba for another wonderful stay.Warm regards,Guest Relations ManagerHoliday Inn Resort Aruba

10/10 – Uitstekend

Christie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Honestly I was concerned when I booked this hotel because I kept reading reviews that it was "basic" or not fully updated rooms. So if you keep checking the reviews and have concerns please do not. The hotel is very nice, everything is VERY clean. All of the staff are extremely friendly. The beds are SO comfortable. I genuinely had one of the best vacations in Aruba and staying at this hotel. Everything is in walking distance if you choose not to do the all inclusive like I did. The location is simply perfect. We will definitely be back.
5 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 19 apr 2024
Dear Christie,Thank you for choosing to stay at Holiday Inn Resort Aruba and for sharing your experience with us. We truly appreciate your feedback and are thrilled to hear that we exceeded your expectations.It's wonderful to know that our hotel's cleanliness, friendly staff, and comfortable beds made your vacation one of the best you've had in Aruba. We take pride in providing a clean and welcoming environment for our guests, and it's gratifying to hear that our efforts have made a positive impact on your stay.We're also delighted that you found our location convenient and that you were able to enjoy everything Aruba has to offer. Being within walking distance to various attractions is certainly a perk, and we're glad you were able to take advantage of it.Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back to Holiday Inn Resort Aruba for another fantastic vacation in the future.Warm regards,Guest Relations ManagerHoliday Inn Resort Aruba

10/10 – Uitstekend

linda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and cleanliness
4 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 16 apr 2024
Dear Linda,Thank you for sharing your feedback with us regarding your recent stay at Holiday Inn Resort Aruba. We are delighted to learn that you were impressed with both the cleanliness of our facilities and the friendliness of our staff.Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we are pleased to hear that our efforts in this regard met your expectations. Additionally, we take great pride in our team's dedication to providing exceptional service, and it is gratifying to know that their warmth and professionalism contributed positively to your experience.Your satisfaction is our top priority, and we are grateful for your kind words. We hope to have the pleasure of welcoming you back to our resort in the near future for another enjoyable stay.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

10/10 – Uitstekend

Lana, Blooming Prairie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is very clean and staff is excellent. The beach is extensive and beautiful.
7 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 16 apr 2024
Dear Lana,Thank you for taking the time to share your recent experience at Holiday Inn Resort Aruba. We are delighted to hear that you found our resort to be very clean and that you were impressed by the friendliness and professionalism of our staff.Maintaining a clean and welcoming environment is a top priority for us, and we are thrilled that our efforts have been noticed and appreciated by you. Our team takes great pride in providing exceptional service to our guests, and your kind words serve as encouragement for us to continue delivering memorable stays.We hope that your time with us was enjoyable and that you were able to create lasting memories during your visit to Aruba. Should your travels bring you back to our beautiful island, it would be our pleasure to welcome you back for another memorable stay.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

6/10 – Redelijk

Wendy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great family resort. Pools are small and great for kids and families. Loved the beach and ocean views.
7 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 15 apr 2024
Dear WendyThank you for sharing your experience at Holiday Inn Resort Aruba. We are thrilled to hear that you had a great family vacation with us and enjoyed our resort's amenities, especially the pools, which are designed with families in mind.It's wonderful to know that you appreciated the beautiful beach and ocean views that our resort offers. We strive to provide a relaxing and enjoyable environment for all our guests, and we're delighted that you found it to be so.We hope to have the pleasure of welcoming you and your family back for another memorable stay in the near future.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

10/10 – Uitstekend

Tammy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
7 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 16 apr 2024
Dear Tammy,Thank you for sharing your feedback with us regarding your recent stay at Holiday Inn Resort Aruba. We are delighted to learn that you were impressed with both the cleanliness of our facilities and the friendliness of our staff.Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we are pleased to hear that our efforts in this regard met your expectations. Additionally, we take great pride in our team's dedication to providing exceptional service, and it is gratifying to know that their warmth and professionalism contributed positively to your experience.Your satisfaction is our top priority, and we are grateful for your kind words. We hope to have the pleasure of welcoming you back to our resort in the near future for another enjoyable stay.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean great staff friendly
4 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 16 apr 2024
Dear Robert,Thank you for taking the time to share your recent experience at Holiday Inn Resort Aruba. We are delighted to hear that you found our resort to be very clean and that you were impressed by the friendliness and professionalism of our staff.Maintaining a clean and welcoming environment is a top Should your travels bring you back to our beautiful island, it would be our pleasure to welcome you back for another memorable stay.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

10/10 – Uitstekend

Mary Ellen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly service relaxing and comfortable
2 nachten verbleven in april 2024
Reactie van Guest Experience Manager op 11 apr 2024
Dear Mary Ellen,Thank you for your kind words! We're thrilled to hear that you enjoyed our friendly service and found your stay relaxing and comfortable at Holiday Inn Resort Aruba.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

4/10 – Matig

Victoria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms smelled old and musty. Hotel need renovated
5 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 11 apr 2024
Dear Victoria,Thank you for sharing your feedback. We apologize for any inconvenience caused by the condition of the rooms. We will take your comments into consideration as we work towards improvements at Holiday Inn Resort Aruba.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

6/10 – Redelijk

Kathy M

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
Property is old and needs to be updated, eat off property , food was average
7 nachten verbleven in april 2024
Reactie van Hazw op 9 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place
2 nachten verbleven in april 2024
Reactie van Hazw op 9 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Nancy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love the location and staff was great! Close to many eating locations. Beautiful beach. Only issue is we had a hard time getting a shaded location on the beach.
3 nachten verbleven in april 2024
Reactie van Hazw op 9 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Vladislav

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old but very clean
10 nachten verbleven in januari 2024
Reactie van Hazw op 8 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

michelle, beaverton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort is right on the beach and walking distance to shops and restaurants.
2 nachten verbleven in maart 2024
Reactie van Hazw op 8 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Lucy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hazw op 8 apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Matig

Dana, New York

Negatief: Staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Hazw op 8 apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

faith a

4 nachten verbleven in april 2024
Reactie van Hazw op 26 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Heidi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my 3rd trip to Aruba and I have stayed at the Holiday Inn all three times. You simply cannot beat the location and beach. I love it here and will not stay anywhere else.
7 nachten verbleven in maart 2024
Reactie van Hazw op 8 apr 2024
Thanks for staying with us. We appreciate your feedback!Hope to see you in the near future.

2/10 – Ontzettend slecht

Jennifer

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very rude, property was very outdated and not super clean. U had to ask for your to be cleaned everyday. You had to ask for towels tp etc. staff always seemed bothered when you asked them something.
8 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 5 apr 2024
Dear Jennifer,We sincerely apologize for the disappointing experience you had during your stay. Providing excellent service and maintaining a clean and welcoming environment are our top priorities, and we regret that we fell short of meeting your expectations. Your feedback is valuable to us, and we will address these issues with our staff to ensure that all guests receive the courteous and attentive service they deserve. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best regards

4/10 – Matig

Michelle

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I upgraded for a partial ocean view. The whole resort is partial ocean view......why did I pay extra?? My partial ocean view was facing the parking lot even though the front staff said I would be facing the resort. The front staff said they could move my room to the louder building if I wanted a room change but I declined. They said they couldn't do anything else when I said I wanted a refund for the upgrade. Let's see if Expedia can take care of the scam upgrade.
8 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 5 apr 2024
Dear Michelle,We apologize for the disappointment and inconvenience you experienced with the partial ocean view upgrade. Your feedback is important to us, and we'll address the communication gap with our staff to ensure accurate information is provided to our guests. We appreciate your understanding and hope to have the opportunity to restore your confidence in our resort in the future.Best regards

4/10 – Matig

Lynn A

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 5 apr 2024
Dear Lynn A,Thank you for your review, we are saddened to know you did not have a great experience, we hope to have the chance in welcoming you back again in the near future.Best regards

10/10 – Uitstekend

Teresa L, Montevallo

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The property was clean. Staff friendly and very helpful.
3 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 5 apr 2024
Dear Teresa,Thank you for the fantastic 5-star rating! We're thrilled to know that you had a wonderful experience at Holiday Inn Aruba. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is family hotel, located on the beach near to many restaurant. The hotel has restaurants too if we didn’t want to walk around. The beach is beautiful…. It is close to all sports activities. The staff is so helpful and kind. I will come back in the future
4 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 5 apr 2024
Dear Sandra,We greatly appreciate your glowing review! It's fantastic to hear that you enjoyed our family-friendly atmosphere, convenient beachfront location, and proximity to restaurants and sports activities. We're thrilled that our staff could enhance your experience with their helpfulness and kindness. We can't wait to welcome you back to Holiday Inn Aruba in the future for another memorable stay!Best regards.

10/10 – Uitstekend

mariana

Reisde met familie
Estan viejas las intalaciones
3 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 5 apr 2024
Estimada Mariana,Agradecemos tus amables comentarios sobre la ubicación privilegiada de nuestro hotel y la hospitalidad de nuestro personal. Tomaremos en cuenta tus sugerencias. Esperamos tener el placer de recibirte nuevamente en familia y que disfrutes aún más de tu próxima estancia con nosotros.

4/10 – Matig

Peuredice

3 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 23 apr 2024
Dear Peuredice,Thank you for taking the time to rate your experience at Holiday Inn Resort Aruba. We value all feedback, and we're sorry to see that your experience did not meet your expectations. team directly with any further feedback you may have.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,Guest Experience ManagerHoliday Inn Resort Aruba

8/10 – Goed

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Music is very loud till late night
3 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 5 apr 2024
Dear Kevin,Thank you for your review, we apologize for the inconveniences regarding the next door loud music. We hope to welcome you back soon.

8/10 – Goed

Marjorie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are outdated, property location is great!!
4 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 5 apr 2024
Dear Marjorie,Thank you for your review! We're thrilled to know that you had a wonderful experience at Holiday Inn Aruba. We look forward to welcoming you back again soon!Best regards,

2/10 – Ontzettend slecht

Vaishaliben

6 nachten verbleven in maart 2024
Reactie van Hazw op 20 apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Wendy Carolyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The proximity to everything
10 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 5 apr 2024
Dear Wendy,Thank you for the fantastic 5-star rating! We're thrilled to know that you had a wonderful experience at Holiday Inn Aruba. We look forward to welcoming you back again soon!

10/10 – Uitstekend

RAMZI T

4 nachten verbleven in maart 2024
Reactie van Guest Experience Manager op 19 apr 2024
Dear valued guest,Thank you for taking the time to rate your experience at Holiday Inn Resort Aruba with five stars. We're delighted to know that you had an exceptional stay with us. Your satisfaction is our top priority, and we're thrilled to have met your expectations.We hope to welcome you back for another fantastic experience soon!Best regards,Guest Relations ManagerHoliday Inn Resort Aruba

10/10 – Uitstekend

Thomas, Royal Oak

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Yes, it is a dated resort but has been kept in excellent condition. Wonderful service staff and management. Perfect location and right on the beach. 10 stars!
10 nachten verbleven in februari 2024
Reactie van Hazw op 28 mrt 2024
Thanks for staying with us. We appreciate your feedback!Hope to see you in the near future!