Honeymoon studio suite, 1 kingsize bed met slaapbank | Individueel gedecoreerd, individueel gemeubileerd, een bureau
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Beoordelingen van Merrill Farm Inn

3 out of 5
Merrill Farm Inn
428 White Mountain Highway, North Conway, NH

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 142 van 405 beoordelingen" "
Gastenscore: 8 - Goed. 157 van 405 beoordelingen" "
Gastenscore: 6 - Redelijk. 67 van 405 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 405 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 405 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

jakob

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aan te bevelen
2 nachten verbleven in september 2018
Reactie van Bill ~ Front Office Manager op 19 mrt 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Goed

jeanine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn verblijf, zeer ruime kamers
Wij hadden family-loft: 2 grote bedden beneden met badkamer, en 2 grote bedden boven, ook met badkamer, zeer ruim! Zwembad is klein, maar hot-tub was heerlijk Ontbijt alleen muffins, granen en appels, lekkere koffie, uitgebreider ontbijt a la carte te bestellen
1 nacht verbleven in september 2017

10/10 – Uitstekend

N Katherine

2 nachten verbleven in april 2024
Reactie van Sam op 6 mei 2024
Thank you for staying with us. We are happy you enjoyed your stay. looking forward to your next visit.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The cabin we stayed in was perfect! Beautiful view! Love this place
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Joanna

Reisde met partner
Positief: Netheid, voorzieningen
The owner was very friendly. They have a cool retro phone in the lobby which was a topic of conversation. Very easy to check in
1 nacht verbleven in februari 2024

8/10 – Goed

Ronald

Reisde met partner
Positief: Voorzieningen
Stayed here once before. Love the old farmhouse rooms.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

VICTOR

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent breakfast. Good Quality/Price
1 nacht verbleven in december 2023

8/10 – Goed

Tony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort is really quaint and has a lot to offer. The only real negative issues was the rooms were a little small and some of the amenities were a little outdated however the overall ambience of the resort is outstanding. It is not the type of place you plan to stay in the room. They have an excellent family game room and restaurant along with many areas where people can sit to congregate and have fellowship. Looking forward to trying this place in the summertime with direct access to the Saco River.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Angela

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful!!! And the staff was so friendly. The room was very affordable. I would do back!! Thank you!!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Debbie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We have stayed here many times and keep coming back. It is close to the outlets for shopping.
1 nacht verbleven in november 2023

6/10 – Redelijk

Debbie

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed in a nice cabin, very quiet. Great breakfast included.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Karen

3 nachten verbleven in oktober 2023

6/10 – Redelijk

Joan

Reisde met familie
Positief: Personeel en service, voorzieningen
Good restaurant with breakfast included. Rooms pretty dated. And, we got a terrible room right next to the passageway between buildings where customers parked (and started up) their motorcycles and others smoked marijuana. This is a problem using Expedia. Yes, you get a better price but you also get the worst rooms. Will not make that mistage again.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The accommodations were very clean and the staff was very helpful. We had some connectivity problems, but the staff took care of those quickly. However, do not stay in the Honeymoon suite unless you are very agile - because of the jacuzzi. The tub floor is very slippery and the tub has a glass door, complete with a metal track, so you can't sit on the edge and swing your legs into the deep tub. There is no easy way to get into or out of the tub. Your feet will slip and you'll end up on your head in the tub (as I did while trying to get out) or doing the splits on the metal track. There is a grab bar but it's outside of the tub door, behind the bathroom door on the left side - so it is almost unusable for right handed people. I recommend they remove the door and metal rail and install a shower curtain so guests can sit on the edge of the tub. ALSO: The restaurant is separate from the hotel for billing purposes. You can't put your dinner on your hotel tab. The food is very good, but the restaurant is understaffed so you wait 45 minutes at your table after you've ordered for dinner, and sometimes 1/2 hour for breakfast. The wait staff is very friendly, but completely overworked, as is the kitchen staff.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Service plus
Customer service was excellent and the staff went over and above to make your stay as comfortable and pleasing as possible. Abby went out of her way to provide soy-free oil (due to my soy allergy) so I could have my morning home fries!
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Matthew

1 nacht verbleven in september 2023

10/10 – Uitstekend

Suzann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for families to stay!
2 nachten verbleven in augustus 2023

8/10 – Goed

Jeff

1 nacht verbleven in augustus 2023

8/10 – Goed

Nathalie

1 nacht verbleven in augustus 2023

8/10 – Goed

Dawn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was EXCELLENT, all except for the air conditioner in our room. Both dinner and breakfast at the restaurant were fast, delicious, and highly recommended!! The bed was comfortable, and the room was clean. They also have water, coffee, and cookies at check in times (3-5 PM) as well as coffee in the morning before the restaurant opens. The only terrible thing was the air conditioner in our room (and we did tell the owner). It kept turning on and off every 30 seconds, and when it did turn on it was so loud and while on it would vibrate so loudly! No matter what we tried, we could not make it stop. Ultimately at midnight we shut it off and opened the one other window in the room. They did say maintenance would check it out. But, it's good to keep in mind if you are checked into room 110, or any other. Check the A.C. first!
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Sleeping in a renovated Barn!
We loved sleeping in the beautiful barn and the free breakfast was the best free breakfast we ever had! Everything was clean and everyone super friendly! We will be back!
1 nacht verbleven in augustus 2023
Reactie van Sam op 10 aug 2023
Hello Samantha,Thank you for staying with us! We are happy you enjoyed your stay and hope you will visit us again soon.

10/10 – Uitstekend

Eddy

8/10 – Goed

David, Somerville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was the main draw, and I got a super deal through Expedia. An older property with a rustic feel, yet right on (and set back from) Rte 16, combining quiet and convenience. Desk was supposed to be open until 9 and it was not when I arrived at ~ 8 pm but they had keys waiting and a # for me to call and it went smoothly.
1 nacht verbleven in december 2022
Reactie van Bill ~ Front Office Manager op 28 dec 2022
Thank You for the great review! Our front desk staff gives full instructions for check-in after 8:00 p.m. so we are happy that your self check-in went smoothly.

8/10 – Goed

Karen

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Very enjoyable
1 nacht verbleven in december 2022
Reactie van Bill ~ Front Office Manager op 14 dec 2022
Thank You so much for the review, and we are so happy that you found the Merrill Farm Inn to be an enjoyable experience!

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I did not realize the bathroom window had been left open at the top and the heat kept coming on during the night. Sorry about that. Very nice people.
1 nacht verbleven in december 2022
Reactie van Bill ~ Front Office Manager op 4 dec 2022
Thank You for the great review Miss Cynthia! We hope that you can return, and we're thrilled that you enjoyed the staff.

4/10 – Matig

Sara

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Did not enjoy our stay - for the $$ go elsewhere
everything was a little disappointing other than the staff! The room was dirty, hair left behind the bathroom door by the previous occupants stayed right there for the 3 days we stayed, clearly the cleaning lady never looked behind the door. The heater setting was impossible to regulate, either full on, which required us to open the window to survive or just off which meant waking up to a cold room (it was in the high 30s while we were there so that's no pleasant either). The breakfast was also not great. they had no milk for coffee and the coffee was not hot (and we showed up right at the opening time so that must have been coffee for the previous day?!?). They offer private hot tub 30 minutes sessions. We tried to take advantage of it but the setting was at 90 and in 30 minutes it only went up to 92 so it was uncomfortably cold in there. NOT worth it! Overall we did not enjoy our stay and won't go back. For the price you can find better in the area.
3 nachten verbleven in november 2022
Reactie van Bill ~ Front Office Manager op 4 dec 2022
We absolutely appreciate that you mentioned our staff. They work hard to ensure customer satisfaction, and to be friendly and helpful for our guests. It looks like there were several issues here that we will address. Thank You for bringing them to our attention.

6/10 – Redelijk

Dina

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2022

10/10 – Uitstekend

Irén

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice place, food is good , very relaxing

8/10 – Goed

Petra

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The inn looked nice from the outside. Our room was clean, but smelled moldy. It needs updating. We made a dinner reservation for 6:00 pm. There was no one else in the restaurant. They menu was very limited , the food was barely warm.
1 nacht verbleven in oktober 2022
Reactie van Bill ~ Front Office Manager op 27 okt 2022
Thank You for your nice review! We will look carefully into your comments, and see how we can improve.

6/10 – Redelijk

Giau

3 nachten verbleven in oktober 2022

8/10 – Goed

Eun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2022
Reactie van Bill ~ Front Office Manager op 13 okt 2022
Thank You for your great review!

6/10 – Redelijk

Karen

Negatief: Staat van de accommodatie en faciliteiten
Breakfast was very late starting so much so people were queuing. Room was outdated with broken furniture. Shower was poor and toilet did t flush properly. Came back one day to unlocked door presumably after maid had been in. Very poorly run. Not value for money!!
4 nachten verbleven in oktober 2022
Reactie van Bill ~ Front Office Manager op 13 okt 2022
Hello Miss Karen,We have read your review carefully and will work hard to fix everything that we can. Thank You.

2/10 – Ontzettend slecht

Kathy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Curtains fell off windows nose leaf blower the next morning breakfast was not served on time
1 nacht verbleven in september 2022
Reactie van Bill ~ Front Office Manager op 6 okt 2022
We are sorry that you didn't enjoy your stay. It looks like there were a few issues that were concerning so we will have a look.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved Merrill Farms. The rooms were spacious and clean, the beds were very comfortable. We had breakfast both nights, hearty and delicious! We would definitely stay here again!
2 nachten verbleven in september 2022
Reactie van Bill ~ Front Office Manager op 6 okt 2022
Thanks for the great review!

6/10 – Redelijk

Jack

Reisde met een groep
Shabby property. Included breakfast was outstanding!
2 nachten verbleven in september 2022
Reactie van Bill ~ Front Office Manager op 6 okt 2022
We appreciate your opinion, and sounds like you enjoyed the full cook to order breakfast that is included with everyone's stay.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Very family friendly, on-site dinner was good, friendly staff, fun pool. Hot tub was not clean, don't recommend.
1 nacht verbleven in september 2022
Reactie van Bill ~ Front Office Manager op 14 sep 2022
Hello Anonymous,We appreciate that you found the Merrill Farm Inn & Resort to be family friendly with a friendly staff. It is our hope that you mentioned the Hot Tub to our front desk staff so that a cleaning could happen immediately!

6/10 – Redelijk

Jessica

Reisde met familie
Positief: Personeel en service
3 nachten verbleven in augustus 2022
Reactie van Bill ~ Front Office Manager op 30 aug 2022
Thank You for your review!

6/10 – Redelijk

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2022

6/10 – Redelijk

gary

2 nachten verbleven in augustus 2022
Reactie van Bill ~ Front Office Manager op 30 aug 2022
Thank You for your review!

4/10 – Matig

David

Positief: Comfort kamer
Negatief: Netheid, personeel en service
Room was spacious and bed was comfortable wi fi very week, breakfast was inedible cold dried eggs cooked hours in advance poor service coffee lukewarm
3 nachten verbleven in augustus 2022
Reactie van Bill ~ Front Office Manager op 19 aug 2022
We are sorry that you had a bad breakfast experience. It's our hope that you mentioned this to your server, and got some fresh eggs. We are taking note about your wi-fi, and we're happy that you enjoyed your room!

6/10 – Redelijk

Thomas

3 nachten verbleven in augustus 2022

4/10 – Matig

Pamela

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our family frequented Merrill Farm for many years and never had an issue. We went back for the weekend and we were disappointed at the abrasive manner in which we were greeted at check-in, the difficulty in getting supplies like extra bathroom tissue (we were directed to go get it ourselves in the back with a finger point), and we had not even checked in yet and we received a phone call in the car demanding to know why our credit card was declined for the balance. I made it clear in my two phone calls leading up to the trip that another member of our party would be paying the balance. When asked why they were running the balance through even before we arrived, we were told because they wanted to make sure we could pay. Check in was at 4pm and we were still on the road at only 2pm. This was insulting and rude. In addition, the 'motel' room was dark, smelled like marijuana, and was extremely outdated. It was not the most pleasant stay for the high nightly rate. We called to ask about a microwave or coffee pot and were told we were not allowed to have them in our hotel room. Needless to stay, we were very disappointed and would caution anyone paying that high a price to look somewhere else to get their money's worth. Our family will no longer consider this property during our multiple family trips north this year.
2 nachten verbleven in juli 2022

4/10 – Matig

James

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Two-night stay at this property as it was close to the event we were attending. Clearing suffering summer of 2022 from lack of business. For dining, needed to make an appointment for dinner and we were the only people in the dining room. Table was sticky and food not so good. Bottled beer past the expiration date and french fries were soggy and not cooked.
2 nachten verbleven in juli 2022
Reactie van Bill ~ Front Office Manager op 23 jul 2022
Thank You for taking the time to write this review. It's unfortunate that you didn't enjoy your dinner at the Barn Restaurant. We hope that you try us again for a better experience

10/10 – Uitstekend

Jamie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Bill ~ Front Office Manager op 19 jul 2022
Thanks for the great score. We hope to see you again in the near future!

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay.
2 nachten verbleven in juli 2022
Reactie van Bill ~ Front Office Manager op 19 jul 2022
Thank You for your review we appreciate that, and that you enjoyed your stay!

10/10 – Uitstekend

Tammy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is our favorite place to stay. Cookie time is a definite favorite for my kids and the breakfast each day in the restaurant is great.
3 nachten verbleven in juni 2022
Reactie van Bill ~ Front Office Manager op 2 jul 2022
Thank You so much Tammy for the perfect 10 out of 10 score. We agree cookie time is the best!!

8/10 – Goed

Angelica

Reisde met familie
Negatief: Netheid, personeel en service
Needs just a bit of improvement in certain areas
The hotel itself absolutely beautiful and all the amenities that are offered such as fire pit, playground, access to river, outdoor pool and grills are excellent. Breakfast was actually good too, was a bit worried about it after I read some other reviews, but not a single bad breakfast during our stay. The few things that were not good was one receptionist right at the beginning when we checked in. Her attitude was like she was doing me a favor by letting me to stay there. Very off putting and has no business being at the reception. Thankfully, we had another lady next day that was extremely helpful and explained everything to me, and I was grateful for that. Another downside was the cleanliness of the room, surface cleaning was fine but there is no deep cleaning, the dust was sitting an inch high on bed boards, mirror, night stand and so forth. That’s too bad considering that rooms are beautiful. One suggestion to the hotel management will be to change those awful AC units. They are inefficient and extremely loud. A newer unit will be electrically efficient and someone could actually sleep at night not staying awake due to the noise. Regardless of those little mishaps we did enjoy our stay
4 nachten verbleven in juni 2022
Reactie van Bill ~ Front Office Manager op 2 jul 2022
Thank You for taking the time to write this review! We are happy that overall you enjoyed your stay. It may be inexperience as we have a couple of new employees on staff. We'll be sure to help them feel more comfortable, and remind them to be sure to be more friendly, and helpful with every guest! Also, the AC units we'll have to look at if they are too noisy.