After booking mix up off Expedia .. they kindly allowed me to check in early , after I arrived and the wrong room was reserved the front desk referred me to call Expedia and offered zero help
Realizing that they where fully booked and we couldn’t switch they kindly accommodated to give me extra blankets and pillow so we could make it work
After checking in we noticed urine splashes all over the bathroom floor it’s was late so we just went to sleep
There for only a one night stay
I showed pictures to front desk in the morning prior to out check out and apologize but didn’t discount or make up for it in any way
Travelling with a small child that’s on the floor all the time, I find this highly unhygienic and irresponsible!!
Housekeeping and customer service could be improved!