Zitruimte lobby

Beoordelingen van Ramada by Wyndham North Platte & Sandhills Convention Ctr

2.5 out of 5

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 256 van 1031 beoordelingen" "
Gastenscore: 8 - Goed. 241 van 1031 beoordelingen" "
Gastenscore: 6 - Redelijk. 183 van 1031 beoordelingen" "
Gastenscore: 4 - Matig. 186 van 1031 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 165 van 1031 beoordelingen" "

6,4/10

Netheid

7,4/10

Personeel en service

6,6/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Tammy

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were there for a family funeral. We had 10 rooms. Friday night we were gathered in the commons area and at 9:00 we were asked to keep it down. Then at 10:00 we were told it was “quiet time” (sign posted says 11:00) and then at 11:00 we were told it was quiet time and we would need to go into a room or the bar. No trouble we did just that. The. Next night informed every room was charged 50.00 disturbing fee. Bugs, ceiling paint peeling and just hanging there. Carpet so old that it gathered causing tripping. Staff straight up rude!
2 nachten verbleven in april 2024
Reactie van GM op 30 apr 2024
Thank you for taking the time to share your experience with us, Tammy. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We apologize for the misunderstanding you encountered regarding the open alcohol beverages and loudness from your "Get Together" block. I am guessing you may have stepped away a few times from your group as I have seen our FD agents ask your group to please lower your voices 5+ times between 8:30pm - 11:30pm. The 50 disturbance fee, for the 6 rooms in your block, were added due to many reasons, ie: complaints from other guests regarding the loudness from your group resulting in discounts having to be given to show our apologies, the numerous times between 4/26 and 4/27/2024 that your group had been warned in regards to the open alcohol drinking in our public areas, gathering and blocking the hallway while drinking that is a fire hazard, and pets going into suites that your group was clearly aware of and needing to be fumigated and out of service for a minimum of 3 days for guests who have pet dander allergies. Please accept our sincerest apologies for any services, cleanliness or amenities that did not live up to your expectations. We assure you that had anyone in your group brought complaints of bugs or peeling paint on your check-in date, our front desk would have been more than happy to switch your rooms and thoroughly check your original room to give our housekeeping team. Thank you for alerting us to a possible pest problem. Rest assured we contacted Plunkett Pest Patrol and have received the report that there were no bugs detected. We apologize that your "Get Together" was scheduled while we have been renovating the building including improvements to guest rooms and the hotel's exterior. We have updated our floors to LVT wood floors from the old carpet, painted to all of the rooms and we have been working to switch out our old furniture to new ones. Cleanliness is of utmost importance to us and we have strict protocols in place to ensure that every room is thoroughly cleaned after each use. Thank you for sharing your thoughts and we hope to have the opportunity to welcome you back in the future. On behalf of our entire staff, we thank you for choosing our hotel.

6/10 – Redelijk

Kim

5 nachten verbleven in april 2024
Reactie van Guest Experience Team op 29 apr 2024
We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in those areas for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again soon.

10/10 – Uitstekend

Sandra

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The pool and hot tub are still broken!! It was broken last year as well. The ice machine was broken as well!
1 nacht verbleven in april 2024
Reactie van GM op 26 apr 2024
Thank you for your feedback! Unfortunately, it seems your reservations have fallen with our scheduled annual maintenance as we prepare for the upcoming peak season. Our main concern is the safety and comfort of our guests. We anticipate the pool and hot tub will be completed by mid-May when we have the greenlight that everything is safe for our guests. Apologies that the ice machine was down, as well. We would have gladly pointed you to the other 2 working ice machines we have on the property. We're actively working to refresh all rooms for an improved experience. We value your insights and look forward to exceeding your expectations on your next visit. Safe travels!Best Regards,Ramada North Platte Management

4/10 – Matig

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van GM op 26 apr 2024
I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality, especially that we were not made aware or able to address the issues and misunderstandings right away.

4/10 – Matig

Joleen

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Property construction mess was everywhere. Pool area was closed. Tub drain in bathroom did not work. Ceiling in room showed several marginal repairs. Carpet in open areas was ragged, warped and very tacky. I would not recommend.
1 nacht verbleven in april 2024
Reactie van GM op 14 apr 2024
Thank you for your feedback! We appreciate your understanding and patience during our renovation phase. We are saddened to hear that there was nothing that met your expectations. We're actively working to refresh all rooms for an improved experience. We value your insights and are sorry that we were not able to address the issues and misunderstandings while you were here. Safe travels!Best Regards,

10/10 – Uitstekend

Shawn

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van GM op 15 apr 2024
Thank you for choosing us. We appreciate you taking the time to share your feedback. It's important for us to impress our guests and your rating will make this goal much more attainable. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.

2/10 – Ontzettend slecht

David

Zakenreiziger
Where to begin? Worst night sleep in my entire life. I might as well been sleeping on the floor with how hard that bed was not only that, but there was previous damage to the room as well as stains on the furniture And dirty floors, I did not even attempt to take a shower for fear of catching something from the smell alone. Thankfully, it was a 1 night stay. I was only in town for one day to do some work and drive four hours back home to take a shower in my own home and sleep in my comfy bed. Upon checkout, I was told please don’t leave us a bad review after they asked me how my sleep was and I said I should’ve just slept in my truck.
1 nacht verbleven in april 2024
Reactie van GM op 14 apr 2024
I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality, especially that we were not able to address the issues and misunderstandings right away while you were here or if you would have explained to me in more detail when we spoke at your check-out. My goal when I asked how you slept, and you replied "kinda rough", was to open a conversation for you to express any issues. I will definitely pass your review on to our staff and let them know that we must do better.

6/10 – Redelijk

April

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
The room was fine, staff was friendly. Pool and jacuzzi were not useable as they were painting them. Totally bummed as this was a reason we choose the hotel. They should have posted the pool was not in operation.
Reactie van GM op 7 apr 2024
Glad to hear the room met your standards, though I am so sorry to hear that you did not enjoy your stay with us, most especially with our pool being out of service. It is our primary aim to give you a delightful experience and it is disheartening to hear that this is not the impression we left you with. Thank you for taking the time to share your experience and to bring these matters to our attention, April!

2/10 – Ontzettend slecht

Joseph

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very run down. Jacuzzi was broken and that was the main reason we went there.
1 nacht verbleven in april 2024
Reactie van Guest Experience Team op 4 apr 2024
Dear Joseph, thank you for sharing your feedback about our jacuzzi We apologize for the inconvenience you experienced during your stay with us. Maintaining a well-equipped facility is important to us, and we appreciate your comments. The jacuzzi is under maintenance in order to ensure a more enjoyable experience for our guests. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable. Warm regards.

2/10 – Ontzettend slecht

Jose s

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mold on rooms, rooms smell like mold,
1 nacht verbleven in april 2024
Reactie van GM op 4 apr 2024
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff.I assure you that your comments have been addressed with our management for further improvements and I hope that this will not deter you from enjoying our accommodations and services in the future.

10/10 – Uitstekend

Enrique

1 nacht verbleven in maart 2024
Reactie van GM op 14 apr 2024
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest

6/10 – Redelijk

Brooke

Negatief: Staat van de accommodatie en faciliteiten
The rooms were decent but the exterior and the property are not in great condition
1 nacht verbleven in maart 2024
Reactie van GM op 25 mrt 2024
Dear Brooke,Thank you for taking the time to share your feedback with us. We are disappointed for not meeting all of your expectations. We would like to extend our sincere apologies for conditions you have observed during your stay. We are in the process of the outdoor upgrades, but the weather has stalled us a bit. This incident does not align with the high standards we set for ourselves, and we are genuinely sorry that this was your experience. Please know that we deeply appreciate your patience and understanding during your time with us. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you a back and provide you with an exceptional stay that truly reflects the quality of service we always strive to deliver.Best Regards,George DrepaulGeneral Manager

10/10 – Uitstekend

Enrique

1 nacht verbleven in maart 2024
Reactie van GM op 14 apr 2024
Thank you for your feedback! We appreciate your understanding during our renovation phase. Delighted to hear you enjoyed the central location and experienced excellent service. We value your insights and look forward to exceeding your expectations again on your next visit.

2/10 – Ontzettend slecht

Cathie S

Reisde met familie en kleine kinderen
This is a motel, not a hotel. Rooms are accessed from the exterior. The pictures and rates are very misleading.
1 nacht verbleven in maart 2024
Reactie van GM op 24 mrt 2024
Dear Cathie S.,Thank you for choosing us and sharing your impression of our hotel. We genuinely apologize for the inconvenience that all our indoor suites were already assigned to other guests that arrived before you. While we do have rooms that are accessible from the outside, we do offer our suites that are located on the inside. It just so happens these rooms were booked prior to March 23, 2024, for a scheduled convention. We value your feedback as we continually strive to improve our overall guest experience. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. I do see we cancelled your reservation with no penalties. We would welcome another opportunity to show you our commitment to exceptional experiences the next time you are in the area and would love to receive a review for an actual stay. Respectfully,Linda Wells Interim General Manager

6/10 – Redelijk

Wayne

Positief: Personeel en service, voorzieningen
The property. Needs some updates, main lobby is all pretty nice, the side entrance’s are in need of updates, only 1 ice machine that did not have any ice in it
1 nacht verbleven in maart 2024
Reactie van GM op 14 apr 2024
Thank you for your feedback! We appreciate your positive comments and we apologize for any inconvenience caused by outdated rooms and maintenance issues. We're actively working on improvements to address concerns like the ice machine and side doors. Your safety and satisfaction are our priorities. We value your input and hope to welcome you back for an even better experience in the future

4/10 – Matig

Cindy

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The bathroom was moldy and lots of rust, only hot water in the shower and bathroom sink was in need of a serious cleaning and repair. I will never stay here again. Very disappointed.
1 nacht verbleven in maart 2024
Reactie van Linda, Interim General Manager op 21 mrt 2024
Cindy, we value your candid feedback. However, it's troubling to hear about your experience with the room amenities and cleanliness, which isn't typical of our accommodations. Our team members are typically known for their swift response and we deeply regret that this was not your experience. We take cleanliness seriously and we'll definitely look into this matter for immediate rectification. Thank you for bringing these matters to our attention, and we sincerely look forward to the opportunity to restore your confidence in us.

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service
Close to airport and right off interstate
1 nacht verbleven in maart 2024
Reactie van Guest Experience Team op 18 mrt 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you again soon!

6/10 – Redelijk

Melissa, Omaha

Reisde met partner, Reisde met familie
Blow drier didn’t work in room, and u could tell the room hadn’t had people in it for a while so it was dusty. But other than that it was a good stay.
1 nacht verbleven in maart 2024
Reactie van Linda, Interim General Manager op 11 mrt 2024
First and foremost, thank you for taking the time to leave your feedback with us.We would like to express our apologies for the inconvenience you experienced with the blow dryer not working.Kindly be advised that our team is working on this issue now.We hope your next stay at the Ramada North Platte will be more of a pleasant journey and look forward to welcoming you again.Kind regards,Ramada by Wyndham North Platte and Sandhill Convention Center

8/10 – Goed

Rob

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It was handy and good price.
1 nacht verbleven in maart 2024
Reactie van Linda, Interim General Manager op 11 mrt 2024
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our hotel to be handy and found our prices to be reasonable. We take pride in delivering great service and are thrilled that we have met your expectations. Thank you again for your kind words and we look forward to welcoming you back soon.Best Regards,Ramada By Wyndham North Platte And Sandhills Convention Center

8/10 – Goed

Therese

Reisde met partner
Positief: Voorzieningen
It was clean, staff were polite and prompt
1 nacht verbleven in februari 2024
Reactie van Guest Relations Team op 5 mrt 2024
We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. Also our staff will be delighted to hear this positive feedback and we will let them know about the same, We look forward to having the opportunity to welcome you back in the future.

8/10 – Goed

Barb

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Customer serv was awesome...very informative
1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 19 feb 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

2/10 – Ontzettend slecht

Linda, Driggs

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It took two hours to check in. There was one towel.
1 nacht verbleven in februari 2024
Reactie van Guest Experience Team op 19 feb 2024
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so that we can share a more positive experience and prove that your last stay experience was an exception.

8/10 – Goed

Melissa

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Plenty of food options surrounding the property. It's also a great set up for convenventions and work meetings. The hotel rooms however could use renovation. Maintenance is needed in many areas. About half of their rooms are set up with an outside entrance giving it a motel feel rather than a hotel.
1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 19 feb 2024
Thank you for your recent stay and for rating us at 4/5. Your experience matters, and we're pleased that you found your stay enjoyable. We are committed to continuous improvement, and your feedback helps us immensely in every which way. We hope to have the pleasure of welcoming you back for a 5-star experience at our hotel.

10/10 – Uitstekend

Stephen

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great place with great staff
1 nacht verbleven in januari 2024
Reactie van FD op 29 jan 2024
Thanks for staying with us!!

10/10 – Uitstekend

Carole

1 nacht verbleven in januari 2024
Reactie van FD op 6 feb 2024
Thanks for staying with us!!

10/10 – Uitstekend

Jay

Positief: Staat van de accommodatie en faciliteiten
Chris, the GM, just happen to walk by as I was checking in. He greeted me warmly and said he was walking towards my room and showed me where it was at. Very nice stay.
1 nacht verbleven in januari 2024
Reactie van FD op 29 jan 2024
Thanks for staying with us!!

6/10 – Redelijk

IVY

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
I went to breakfast before 9:30 am and there was nothing for breakfast, I didn't know if they had cooked or not. There was just nothing just coffee and juice.
1 nacht verbleven in januari 2024
Reactie van FD op 15 jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Kyle

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great and affordable stay!
1 nacht verbleven in januari 2024
Reactie van FD op 14 jan 2024
Thanks for staying with us!!

8/10 – Goed

Doris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van FD op 12 jan 2024
Thanks for staying with us!!

6/10 – Redelijk

Julie

Pictures online very deceiving. It was a place to sleep, but probably wouldn’t stay again. Sorry.
1 nacht verbleven in januari 2024
Reactie van FD op 8 jan 2024
Thanks for staying with us!!

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van FD op 8 jan 2024
Thanks for staying with us!!

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024
Reactie van FD op 8 jan 2024
Thanks for staying with us!!

4/10 – Matig

Makayla

2 nachten verbleven in december 2023
Reactie van FD op 8 jan 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

Robert

1 nacht verbleven in december 2023
Reactie van FD op 6 jan 2024
Thanks for staying with us!!!

10/10 – Uitstekend

Trina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van FD op 2 jan 2024
Thanks for staying with us!!

4/10 – Matig

Ronald

Negatief: Netheid, staat van de accommodatie en faciliteiten
Very disappointed... Due to road conditions we arrived late evening and we were grateful for pre booking but when entering room... It kind of when from.bad to worse. We decided to suck it up and go straight to bed.. In morning. We had to. CLean urine and hair off toilet to use it. The bed we didn't use was dirty... The floors were black grime everywhere. The dust all over telephone and stay ds has been there for weeks. The shower walls were black grime dripping down... Etc etc. Very gross. Because we pre booked the clerk says she can not refund. She did feel bad in the morning.. And I don't think it was her fault either...
1 nacht verbleven in december 2023
Reactie van FD op 29 dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

Scott

Reisde met familie
1 nacht verbleven in december 2023
Reactie van FD op 29 dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Great time in north platte
This location was great, we got rerouted bc of a winter storm and they were super accommodating!
1 nacht verbleven in december 2023
Reactie van FD op 28 dec 2023
Thanks for staying with us!!!

8/10 – Goed

Donald, Apollo Beach

1 nacht verbleven in december 2023
Reactie van FD op 27 dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Uitstekend

Seth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van FD op 27 dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 – Redelijk

Robert

Positief: Comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Basic stay
Hot tub broke and TV had issues. Front desk told us it was a maintenance issue that needed to be fixed. Location was good for food options.
1 nacht verbleven in december 2023
Reactie van FD op 20 dec 2023
Thanks for staying with us

4/10 – Matig

Ronda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was no staff on duty that knew how to check people in. The poor woman trying to do it had to call and use her phone video to get instructions how to do it. Then the first room they gave us was still dirty. The second had broken toilet seat and the hand rails were broken out of the shower. The third room was better but you couldn’t walk in your bare feet because the floor was dirty. The pictures on the website didn’t reflect the age of the bathrooms at all. It felt like a bathroom in the 70’s. Though the water pressure was good. Also the heater in our room sounded like a large truck when it ran. If you don’t mind all this the beds were comfortable and the price wasn’t bad.
1 nacht verbleven in december 2023
Reactie van FD op 20 dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 – Redelijk

Donald

Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van FD op 20 dec 2023
Thanks for staying with us

2/10 – Ontzettend slecht

Linda

1 nacht verbleven in december 2023
Reactie van FD op 13 dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

Charlee

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van FD op 13 dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

jean

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Definitely not what I expected when booking a Ramada. Clean but not much else..
1 nacht verbleven in december 2023
Reactie van FD op 7 dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Matig

Eduardo

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van FD op 6 dec 2023
Thanks for staying with us

10/10 – Uitstekend

Brett

1 nacht verbleven in november 2023
Reactie van FD op 5 dec 2023
Thanks for staying with us!

10/10 – Uitstekend

Denise

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van FD op 5 dec 2023
Thanks for staying with us!!

8/10 – Goed

Brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was adequate. Check in was a bit frustrating as a customer was already present at the counter when I entered and the clerk would not complete his check in until after he left to go obtain photo ID. During the wait 4 other people lined up to get checked in too. Seems like the clerk should have called for someone to come assist her at this busy time. The other clerk during our three day stay was quite appropriate and helpful and the food server was polite as well. Breakfast was good and hot.
2 nachten verbleven in november 2023
Reactie van FD op 4 dec 2023
Thanks for staying with us!!