Een kluis op de kamer, een bureau, verduisterende gordijnen

Beoordelingen van Super 8 by Wyndham Norwich

2.5 out of 5
Super 8 by Wyndham Norwich
6067 State Highway 12, Norwich, NY

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 175 van 670 beoordelingen" "
Gastenscore: 8 - Goed. 245 van 670 beoordelingen" "
Gastenscore: 6 - Redelijk. 148 van 670 beoordelingen" "
Gastenscore: 4 - Matig. 64 van 670 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 670 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

6,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Diederik , netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel on rt 12 N
Clean updates rooms with friendly staf. Good beds with a new tv in. The room
1 nacht verbleven in augustus 2017

8/10 – Goed

diederik, Sondel

Positief: Netheid, personeel en service en comfort kamer
Goede prijs kwaliteit verhouding van het motel .
Het motel heeft een goed prijs kwaliteit verhouding net buiten norwich. Met dichtbij diverse restaurants en andere voorzieningen om te eten.

4/10 – Matig

Marinel

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I had the room near the reception desk in the middle of the night I woke up because of the noise and loud talk . That was the receptionist , right in front of the my room . Unbelievable . Disrespectful. The guests above my room jumped like they r outside playing . Never again in this motel
1 nacht verbleven in april 2024

10/10 – Uitstekend

Rose

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The suite was a very comfortable space. Bed was comfortable. We traveled with our dog and there was plenty of area to walk her in.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Courtney

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charged a $100 fee on top of the room stay. Didnt find out until check out. Toilet leaked all over the floor. Beds were still spring style and had to be 20 years old. Tv was maybe 32" and power kept cutting out. "Breakfast" was a joke.
1 nacht verbleven in maart 2024

4/10 – Matig

Jody

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Byron

1 nacht verbleven in februari 2024

6/10 – Redelijk

Alisa

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk was nice. Lots of characters staying there thru DSS or else it would be better. They throw huge bags of trash in the hallway and the halls smell like dirty feet or a hookless shelter. The room was big and clean. I was shocked at this. Very cold though and I had to sleep with my jacket on as the heat doesn’t work very well and needs to be upgraded. Also breakfast is dismal: few applesauce, apple juice and some terrible coffee and small bottle of water splayed out by the front desk. I wouldn’t advertise it as breakfast. I’m sure the people who stay would take it so they put very little out. Def a live in hotel or else it would be nicer.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Rodrigo, San Diego

Zakenreiziger
Positief: Netheid, personeel en service
It’s indicated to be a smoke free and non-smoking building and rooms, but the moment you step in, you can smell the stench. The rooms are poorly insulated, you can hear what happens in the corridor and my room was next to the lobby, so I could hear everything. Not ideal when people need to sleep in a clean environment.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

sabrina

1 nacht verbleven in december 2023

10/10 – Uitstekend

Jose, Staten Island

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023

8/10 – Goed

David

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

4/10 – Matig

Martha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Super 8 Norwich op 12 dec 2023
Dear Valued Customer: We are sorry to hear that you did not enjoy your stay.

10/10 – Uitstekend

Joella

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We enjoyed our stay
This hotel was clean and comfortable for us during our stay to visit our family.
1 nacht verbleven in november 2023
Reactie van Super 8 Norwich op 8 dec 2023
Dear Valued Customer: Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay with us. We hope to see you again in the future.

8/10 – Goed

MICHAEL

Positief: Netheid, personeel en service
Room cleaned every day. Immaculate. I needed an inexpensive place to stay as my trip came up as an emergency. Super 8 fit the bill. Clean, comfortable bed, quiet, restful. All I wanted was a place to sleep, shower, and change clothes. Also the in room refrigerator worked excellent. Froze what should be frozen. Kept cold what should be kept cold. And that's not always the case with these little refrigerators.
4 nachten verbleven in november 2023
Reactie van Super 8 Norwich op 8 dec 2023
Dear Valued Customer: Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay with us. We hope to see you again in the future

6/10 – Redelijk

Tina

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2023
Reactie van Super 8 Norwich op 8 dec 2023
Dear Valued Customer: Thank you for taking the time to review our property. We do hope to see you again soon

4/10 – Matig

Patricia

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Sucky
The room stunk, the window wouldn't close, the toilet is too low to the ground, the tv didn't work well and we paid for accessibility for a disabled and were stuck On second floor having to climb stairs and they said that's what we get for booking through a third party
1 nacht verbleven in november 2023
Reactie van Super 8 Norwich op 8 dec 2023
Dear Valued Customer: Thank you for taking the time to review our property. We are sorry to hear that you did not enjoy your stay with us.

10/10 – Uitstekend

Karen

1 nacht verbleven in november 2023
Reactie van Super 8 Norwich op 14 nov 2023
Dear Valued Customer: Thank you for taking the time to review our property. We are pleased you enjoyed your stay with us. We hope to see you again in the future.

8/10 – Goed

Gwen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Basic
The positives were that it was quiet (my stay was on a Saturday night), the room was clean, the bed was comfortable and the room temp was good. Check in and out and parking were all convenient. The only real negative was the 'breakfast' which was just coffee, juice, and granola bars. That was it. Yet, it advertises free breakfast included. So, beware.
1 nacht verbleven in oktober 2023
Reactie van Super 8 Norwich op 14 nov 2023
Dear Valued Customer: Thank you for taking the time to review our property. We are pleased you enjoyed your stay with us. We hope to see you again in the future.

2/10 – Ontzettend slecht

Irene

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful experience
This was the worst hotel I have ever been in. Smelled of cigarettes, the heat was broken, black mold all over the bathroom, blanket had cigarette burns all over it.
2 nachten verbleven in oktober 2023
Reactie van Travis op 31 okt 2023
I'm sorry you had these issues. I wish you would have brought them to my attention Saturday morning so I could have addressed them while you where here.

2/10 – Ontzettend slecht

James

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom very dirty. Staff did nothing about it. Very bad smell in the hole building.
2 nachten verbleven in oktober 2023
Reactie van Super 8 op 31 okt 2023
I'm sorry you had these issues while you stayed here. What member of the staff did you bring these issues up with?

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Personeel en service
staff was very helpful with directions
2 nachten verbleven in oktober 2023
Reactie van Super 8 op 31 okt 2023
Thank you for the positive review. I'm glad to hear the staff was helpful.

8/10 – Goed

ROXANA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We are going to the hotel for years, it is perfect for our family.
1 nacht verbleven in oktober 2023
Reactie van Super 8 op 31 okt 2023
Thank you the positive review. We hope to see you again.

10/10 – Uitstekend

Joella

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Super 8 op 31 okt 2023
Thank you for the positive review. We hope to see you again.

6/10 – Redelijk

Doreen

Negatief: Netheid
We were moved to another room because our 'no smoking' room had a lingering smoke odor. Staff was friendly and polite.
1 nacht verbleven in oktober 2023
Reactie van Super 8 op 31 okt 2023
Sorry about your room having a smoking smell. I'm glad the staff was friendly and helpful. We hope to see you again.

6/10 – Redelijk

James

Positief: Personeel en service
Staff was great. Location and facility was average and a bit noisy.
1 nacht verbleven in oktober 2023
Reactie van Super 8 Norwich op 12 okt 2023
Dear Valued Guest: Thank you for taking the time to review our property. We do hope to see you again soon..

2/10 – Ontzettend slecht

eric

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Transit people living there, had a large pit bull which they let out of the room, it came running down the hallway and before I could scoop up my little shitzu it was attacking her. Ripped her collar and leash right off and left teeth marks on her ears. Filed a complaint with village thru lol cal dog warden. Employee at front desk was not helpful at all. And not well trained as to how to handle an emergency.
3 nachten verbleven in september 2023
Reactie van Super 8 Norwich op 12 okt 2023
Dear Valued Guest: We are sorry to hear that you had issues with your stay. We do apologize.

2/10 – Ontzettend slecht

Aminata

1 nacht verbleven in september 2023
Reactie van Super 8 Norwich op 12 okt 2023
Dear Valued Guest: Thank you for taking the time to review our property. You did not comment on what would have been wrong during your stay with us.. We hope to see you again soon

10/10 – Uitstekend

francis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right around the corner from the Northeast Classic Car Museum & they offer a AARP discount!
1 nacht verbleven in september 2023
Reactie van Super 8 Norwich op 12 okt 2023
Dear Valued Guest: Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us. We do hope to see you again.

10/10 – Uitstekend

Britany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
amazing staff
3 nachten verbleven in juli 2023
Reactie van Super 8 Norwich op 12 okt 2023
Dear Valued Guest: Thank you for your kind words towards out staff. We do hope to see you again soon

10/10 – Uitstekend

Lloyd

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Norwich is a nice quiet old town. The Super 8 was nothing exquisite, but was comfortable.
1 nacht verbleven in augustus 2023
Reactie van Super 8 Norwich op 12 okt 2023
Dear Valued Guest: Thank you for taking the time to review our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service en voorzieningen
My room was clean the staff was nice and the place was quite.
2 nachten verbleven in augustus 2023
Reactie van Super 8 Norwich op 12 okt 2023
Dear Valued Guest: Thank you for taking the time to review our property. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon

8/10 – Goed

Greg

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stay
Overnight stay
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Valérie

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
La dame à l’accueil agréable mais drôle d’odeur dans l’hôtel. Très dispendieux pour l’âge du bâtiment. Trou dans le plafond de la salle de bain suite à un dégât d’eau. Manque d’espace sur comptoir de salle de bain.
1 nacht verbleven in augustus 2023

4/10 – Matig

Dallas

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
Cheap place to stay. They promote a free breakfast. But it is only a granola bar and a fruit cup. I expected a proper breakfast. Even a continental breakfast would have been better.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Caroline

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nous avions réservé pour 5, mais n'ont pas préparés un lit d appoint. Une barre tendre et petit pot de salade se fruit, ce n'est pas un déjeuner.
1 nacht verbleven in juli 2023

8/10 – Goed

Anita

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

8/10 – Goed

Joseph

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was clean and comfortable. Staff was very friendly and knowledgeable. Would definitely recommend staying here.
1 nacht verbleven in juli 2023

8/10 – Goed

Matthew

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in juli 2023

6/10 – Redelijk

Gordon

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in juli 2023

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
No breakfast
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

John

1 nacht verbleven in juli 2023

4/10 – Matig

Laura

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The smell of cigarette smoke was terrible. Staff was very unfriendly. There was a hole in our wall. Towels smelt musty. Not a good experience
1 nacht verbleven in juli 2023

6/10 – Redelijk

Jesus

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Front desk amazing!! Hotel need to do updates!!!
1 nacht verbleven in juli 2023

8/10 – Goed

Bethanne

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good. They had a door to have easy access from the 2nd floor to the outside. You can go out, but the access card did not work to come back in. That should be fixed for easy access to unload and load the car. Other than that, excellent stay. I would go there again.
2 nachten verbleven in juni 2023

8/10 – Goed

william

Zakenreiziger
Positief: Netheid, personeel en service
Very conscientious staff, clean room
1 nacht verbleven in juni 2023
Reactie van Travis op 29 jun 2023
Thank you for taking the time to review us. We hope to see you again soon.

2/10 – Ontzettend slecht

Jeanette

Reisde met familie
Negatief: Netheid
Room smelled horrible. Spilled drink or something in desk drawer food crumbs in dresser drawers. I spent an hour cleaning with bleach wipes would have left if availablilty anywhere else. Window wouldn’t close was told by desk it had been that way for months. Staff was nice but hotel was not it just was dirty.
3 nachten verbleven in juni 2023
Reactie van Travis op 29 jun 2023
I'm sorry that your stay with us did not meet either of our expectations.

10/10 – Uitstekend

Summer

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place, you get everything you need and a friendly staff.
3 nachten verbleven in juni 2023
Reactie van Travis op 29 jun 2023
Thank you and we're glad you enjoyed your stay and we hope to see you again soon.

10/10 – Uitstekend

JoAnn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Travis op 29 jun 2023
Thank you. We're glad you enjoyed your stay and we hope to see you again soon.