Luxe beddengoed, een kluis op de kamer, een strijkplank/strijkijzer
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Beoordelingen van Hilton Noumea La Promenade Residences

Hilton Noumea La Promenade Residences
109 Promenade Roger Laroque, Nouméa

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 305 van 765 beoordelingen" "
Gastenscore: 8 - Goed. 347 van 765 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 765 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 765 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 765 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
夜に賑やかなアンスバタにも、昼に賑やかなシトロン湾へもどちらもアクセスが良い中間地点です。 ホテルサービスも良いので日本人にお勧めです。 朝食は食べてもいいですが毎日には設定せず、食べたい時にルームナンバーに付けてもらうのが良いと思います。
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jorge

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly and professional. Various food items and good quality. Great accommodation pricing too. We had a very awesome rewarding time, thank you Hilton staff!
4 nachten verbleven in april 2024

10/10 – Uitstekend

Carol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Very walk able, nice shopping and multiple restaurant choices. Friendly staff and spacious apt.
4 nachten verbleven in maart 2024
Reactie van Léna op 2 apr 2024
Dear Carol,Thank you for taking the time to complete our online guest survey following your recent stay at Hilton Nouméa La Promenade Résidences. We are truly passionate about delivering exceptional guest experiences and we were very pleased to learn of your great satisfaction with our hotel's standard of service.Thank you once again for your time and we hope to have the pleasure of welcoming you back to Hilton Nouméa La Promenade Résidences.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 – Goed

TOSHIAKI

Reisde met familie en kleine kinderen
Positief: Personeel en service
標準的な四つ星ホテルです。
4 nachten verbleven in maart 2024
Reactie van FRONT OFFICE op 27 mrt 2024
この度はHILTON NOUMEA LA PROMENADE RESIDENCESをご利用いただき誠にありがとうございました。今後もお客様により満足いただけるサービスを提供できるよう努力してまいります。SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

kyoko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
キッチン付きで、旅行先でご飯を作る楽しさがありました。
2 nachten verbleven in februari 2024
Reactie van RECEPTION op 10 mrt 2024
この度はHILTON NOUMEA LA PROMENADE RESIDENCESをご利用いただき誠にありがとうございました。今後もお客様により満足いただけるサービスを提供できるよう努力してまいります。SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 – Goed

Gwenaelle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
séjour en famille
Séjour très agréable, personnel très disponible. Nous y retournerons sans problème.
14 nachten verbleven in januari 2024
Reactie van Léna op 5 mrt 2024
Chère Gwenaelle,Merci d'avoir choisi de séjourner au Hilton Nouméa La Promenade Résidences. Nous sommes heureux que votre séjour se soit bien passé, et que vous ayez apprécié notre établissementLe Hilton Nouméa La Promenade Résidences espère avec grand plaisir de vous accueillir à nouveau.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Jo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in a central location.
Lovely hotel. Great central location. Restaurant in the hotel as well as in the complex. Staff were very friendly and helpful. Studio room with the ocean view was perfect. Room had kitchen and laundry facilities. Wifi was included (30gb for our stay) and you could wifi call and receive texts and calls from Australia. Be warned, phone and data is very expensive in New Caledonia so this was just perfect. And a lot of the restaurants have free wifi. Highly recommend this hotel.
7 nachten verbleven in januari 2024
Reactie van Léna op 5 mrt 2024
Dear Jo,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.Looking forward to welcoming you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Ranjan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Requires modern bathroom fittings & more lights in the living area & bedrooms
2 nachten verbleven in januari 2024
Reactie van Léna op 5 mrt 2024
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.Looking forward to welcoming you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Fiona Margaret

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The apartment we had exceeded our expectations. Very spacious and fantastic amenities in the room. Staff were very friendly, helpful and efficient. Would highly recommend it
7 nachten verbleven in januari 2024
Reactie van Léna op 5 mrt 2024
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.Looking forward to welcoming you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 – Goed

Eriko

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
以前も来たことがあり、ラマダに泊まったが、バス停まで少し歩いた。その時ヒルトンの周りは飲食も買い物も全てできて海も近くバス停も近いので次はヒルトンにしようと話していた。やはり正解。海も近いし部屋には洗濯機も調理道具も一通りあったロングステイに便利。プールだけは小さくてイマイチ。
3 nachten verbleven in december 2023

8/10 – Goed

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van RECEPTION op 10 mrt 2024
Thank you for staying in our hotel and taking the time to post comments and evaluate your stay at Hilton Nouméa La Promenade Residences.

10/10 – Uitstekend

Matt John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
pool area a little dated
4 nachten verbleven in december 2023
Reactie van RECEPTION op 10 mrt 2024
Thank you for your stay with us.Look foward to welcoming you again,

8/10 – Goed

Lacey

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Quite a few food options nearby, pubs and clubs are a bit further north. Quite a walk to the supermarket, but a little convenience store nearby, and terrific bakery just past store. Rooms are decent size, stocked kitchen. No English TV Channels!! And they have disabled smartTV function. Pillows were terrible. Breakfast was full buffet but omelette bar or alternate egg options should be available for the price.
2 nachten verbleven in december 2023
Reactie van SERVICE RELATION CLIENT op 6 jan 2024
Dear Lacey,Thank you for taking the time to review our hotel. We appreciate your feedback and are glad to hear that you enjoyed the numerous food options available nearby. We apologize for the inconvenience regarding the distance to the supermarket. We're glad to know that you found our rooms to be of a decent size and that the kitchen was well stocked. However, we apologize for any inconvenience caused by the lack of English TV channels and disabled smartTV function. We will certainly take your comments into consideration for future improvements.We apologize for the discomfort you experienced with our pillows. Your feedback is important to us, and we will look into addressing this issue.Regarding breakfast, we appreciate your input about the buffet and understand the need for additional options such as an omelette bar or alternative egg choices. We will discuss this with our team to enhance our breakfast experience for our guests.Thank you once again for your review. We value your opinion and feedback, as it helps us improve our services. We hope to have the opportunity to welcome you back during your future travels.Warm regards,JeremyFront Office Desk

8/10 – Goed

M

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Timothy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
7 nachten verbleven in december 2023

8/10 – Goed

Robyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is well located with beautiful views out to Anse Vata beach. Three bedroom apartment is well appointed to suit a family. The staff in the reception were very helpful. There is a very nice selection of shops and restaurants below the hotel. The only drawback is that there is not a private shower adjacent to the pool area. If you have a late flight on your day of departure, there is no where to shower first. It is also a very short walk to the public bus stop and also to the gourmet patisserie around the corner on rue Anse Vata.
3 nachten verbleven in december 2023
Reactie van Léna op 21 dec 2023
Dear Robyn,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 – Goed

Patricia, Virginia

7 nachten verbleven in november 2023
Reactie van SERVICE RELATION CLIENT op 6 jan 2024
Dear Patricia,Thank you for choosing to stay with us during your recent visit, and for taking the time to leave us a positive review on Expedia. We truly appreciate your feedback and are delighted to hear that you had an enjoyable experience at our hotel.We strive to provide exceptional service and create memorable experiences for all our guests, and your feedback is essential in helping us achieve this. We will continue to work hard to ensure that your future visits are even more satisfying.Once again, thank you for your review. We look forward to welcoming you back to our hotel soon.Warm regards,JeremyHilton Front Office

4/10 – Matig

Michael

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
So much potential.
Great location, amazing views, comfortable beds, helpful staff, but the configuration of the rooms is quirky and the rooms are a bit dated, especially the bathrooms. The first night we were located in a room that stunk of cigarette smoke. They did move us to a better room for the 2nd night, but the aircon wasn’t working in this room.
2 nachten verbleven in december 2023
Reactie van Léna op 9 dec 2023
Dear Michael,Thank you for staying with us at Hilton Nouméa La Promenade Résidences. We are sorry to learn that you were disappointed with your recent stay at the hotel. We always endeavor to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Hopefully we will have another opportunity to welcome you back the next time you are in New Caledonia.Best regards.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

4/10 – Matig

Hervé

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bonjour, Des travaux de voirie toute la nuit ,avec les klaxons stridents ,des canions des bips de recule ,jusqu'au matin , 5hoo ,bruit des compresseurs des marteaux piqueurs ,et aussi bruit des souffleries d'aspiration d'air.de l'hôtel ,je ne conseil pas pour une période de 6 mois fin des travaux , du cote OCEAN .
1 nacht verbleven in november 2023
Reactie van Léna op 5 dec 2023
Cher Hervé,Merci d'avoir pris le temps de partager votre avis suite à votre séjour chez nous.Nous sommes désolés d’apprendre que vous n’avez pas été entièrement satisfait par votre séjour dans notre hôtel.Nous comprenons que les nuisances sonores provenant de la route est impacté votre tranquillité de séjour et en sommes, encore une fois, désolés.En espérant avoir le plaisir de vous accueillir de nouveau,Bien à vous.SERVICE RELATION CLIENT

10/10 – Uitstekend

YUKIHIRO

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
レジデンス用の設備は便利で良かったが、カテラリーや皿、コップ類の洗浄が不十分。自動食器洗浄機で洗ってそのままのか？いづれにしても洗い直さない使えませんでした。そこを除けば、ロケーション、利便性など文句なし。欲を言えば、歯ブラシと洗浄便座があればベストでした。
5 nachten verbleven in november 2023
Reactie van ヒルトンヌメア op 2 dec 2023
ご来館ありがとうございました。お時間を頂き、貴重なご意見ありがとうございます。食器類についてのご意見は、ハウスキーピングへ早急に改善するよう、共有させていただきます。アメニティは、ヒルトンブランドの規定により、エコロジー観点からお部屋の配置ではなく、お申し出があれば提供しております。日本人のお客様の習慣から歯ブラシはホテルでよく見られますが、多くの海外ホテルではアメニティにない場合がございます。ご了承くださいませ。またニューカレドニアへお越しの際は、またお目にかかれること、楽しみにしております。ご来館ありがとうございました。

10/10 – Uitstekend

NARUMI

3 nachten verbleven in november 2023
Reactie van Léna op 5 dec 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Durba

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and great customer service!
4 nachten verbleven in september 2023
Reactie van Léna op 5 dec 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

raymond

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
More comfortable chairs for verandah
6 nachten verbleven in oktober 2023
Reactie van Léna op 14 okt 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Léna op 14 okt 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 – Goed

Teodor

Reisde met familie
Positief: Netheid, personeel en service
Great location - close to the beach and restaurants, plus other stores. Lovely staff. The two-bedroom apartment had two bathrooms and it was very roomy. Comfy beds and couches. Well appointed - washing machine, dishwasher, fridge, cooktop and stove, microwave, cutlery, plates, etc. On the "not so great side" - the hotel is quite old and needs a revamp at some point. Small things such as the balcony sliding door didn't really slide (hard to close). We'd book again at Hilton if retuning to Noumea.
7 nachten verbleven in september 2023
Reactie van Léna op 7 okt 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Gérard DI, Hackett

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning panoramic view from the balcony. Staff very pro. Room cosy.
4 nachten verbleven in september 2023
Reactie van SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE op 7 okt 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!

10/10 – Uitstekend

Gina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in september 2023
Reactie van SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE op 7 okt 2023
Thank you for staying in our hotel and taking the time to evaluate your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!

8/10 – Goed

Kevin, Taumarunui

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The deluxe room was very spacious. Great balcony with amazing view. Staff always cheerful and obliging. The only let down was the Hotel resturant. The price for their smorgasbosrd meal was horrendous for what you got.
7 nachten verbleven in september 2023
Reactie van SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE op 7 okt 2023
Thank you for staying in our hotel and taking the time to post comments and evaluate your stay at Hilton Nouméa La Promenade Residences.We are glad to hear that you enjoyed your stay.We look forward to welcome you back in the future!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
建物は古いけど立地良かった
4 nachten verbleven in september 2023
Reactie van FRONT OFFICE op 28 okt 2023
この度はご来館ありがとうございます。お楽しみいただけましたでしょうか。またのご来館お待ちしております。

10/10 – Uitstekend

Takayuki

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
広い。走り回れる。 オーシャンビューが最高でベランダで夜ご飯を食べました。
1 nacht verbleven in september 2023
Reactie van ヒルトンヌメア op 7 okt 2023
この度はご滞在ありがとうございます。思い出に残るステイとなりましたでしょうか。またのご来館心からお待ちしております。

8/10 – Goed

Phil

Good staff,helpful .Fair bit of roadworks around
7 nachten verbleven in september 2023
Reactie van HILTON NOUMEA op 7 okt 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!

8/10 – Goed

John

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel in nice and convenient location in Noumea. A little run down however, they were doing some painting and renovations when we were there (so maybe will look nicer once completed). 3 bedroom apartment had a great view. All the staff were fantastic and Gunther was especially helpful and polite. Restaurant was superb even on the quiet night. Overall nice place to stay.
11 nachten verbleven in augustus 2023
Reactie van SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE op 7 okt 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Pool was pretty lacklustre and just a general lack of any other facilities for tourists. Staff were great
5 nachten verbleven in augustus 2023
Reactie van Léna op 29 aug 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Matsuyama

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
7 nachten verbleven in augustus 2023
Reactie van Léna op 29 aug 2023
Dear guest,Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

4/10 – Matig

Yoshitaka

Reisde met familie
Negatief: Voorzieningen
部屋のタオルが滲みだらけで全く清潔感が無かった。とても使いたいと思えない。
1 nacht verbleven in augustus 2023
Reactie van Front Office Team op 19 aug 2023
この度はHILTON NOUMEA LA PROMENADE RESIDENCESをご利用いただき誠にありがとうございました。数ある中から当館をお選びいただいたのにも関わらず、ご滞在中、サービスが行き届かずご不便をおかけいたしまして、誠に申し訳ございません。ご指摘いただいた点は真摯に受け止め、ホテルの品質改善に向けて努力してまいります。

4/10 – Matig

Geverifieerde reiziger

Noise spoilt our stay
Unfortunately the stay was not enjoyable due to major works in upgrading the lift well right outside our door - drilling and hammering & removing tiles most of the day - we chose the Hilton as we wanted to have a restful day before embarking on the next leg of our journey - we should have been told of the issue at booking in - there are 3 wings at this Hilton so am sure a quieter room would have been possible. I raised the issue with reception at 2 pm and they said they would stop at 4:30 pm !!
2 nachten verbleven in augustus 2023
Reactie van Assistante chef de réception op 20 aug 2023
Dear guest,Thank you for staying in our hotel and taking the time to post comments and evaluate your stay at Hilton Nouméa La Promenade Residences.Indeed, these various renovations are necessary for our establishment in order to guarantee the comfort of our customers over the long term. We are sincerely sorry to know that this has disturbed your stay and hope to have the pleasure of welcoming you again in order to make you discover our establishment in its best light after the completion of this work!Best regards,Léna

8/10 – Goed

Lorraine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near cafes & shops. Near buses and easy walking tracks. Staff very friendly and helpful.
5 nachten verbleven in augustus 2023
Reactie van FRONT OFFICE op 15 aug 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Samah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay at the Hilton
Great stay. Room was wonderfully serviced everyday. Very friendly and helpful front desk. Recommend
10 nachten verbleven in juli 2023
Reactie van FRONT OFFICE op 15 aug 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 – Goed

Vincent

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van FRONT OFFICE op 15 aug 2023
Thank you for taking the time to write about your recent stay here with us. We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Thena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located, urban feel property with great views (from a sea view room)
1 nacht verbleven in juli 2023
Reactie van FRONT OFFICE op 15 aug 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 – Goed

PRAYAG

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked it as it was near the beach and easy to walk around. Staff seems to be friendly. Just wanted to point one staff in particular, Ms Elizabeth in Restaurant, always served us with a smile😊 On our last night stay, we had to wake up early morning, around 4am for pick up transfer to Airport, we had to endure lots of noises at the hotel. Lots of party going on till very late night. Am not sure of the Hotel policy, but would expected, some quietness after 10pm or so and not going beyond midnight. Hope Hotel management take note of this and advise the guests about this
5 nachten verbleven in juli 2023
Reactie van FRONT OFFICE op 15 aug 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

8/10 – Goed

Linda Fung Hai

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Location is great. Our room had upgraded heat pumps in building C. But the ones in bulinding B had the temporary air con units that were extracted out the windows. Pool had some heating, but still rather cold. Was closed for mantainance for 2 days while we were there, but was able to use Nouvatas pool next door.
7 nachten verbleven in juli 2023
Reactie van FRONT OFFICE op 15 aug 2023
Thank you for taking the time to write about your recent stay here with us. We're happy to hear that you liked your stay at Hilton Nouméa La Promenade Residences.We look forward to welcome you back in the future!SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

6/10 – Redelijk

Sana

3 nachten verbleven in juli 2023
Reactie van FRONT OFFICE op 15 aug 2023
Thank you for your stay with us!We look forward to welcoming you again.

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
12 nachten verbleven in juni 2023
Reactie van FRONT OFFICE op 8 jul 2023
Dear Megan,Thank you very much for your great rating.It seems you enjoyed very much your stay with us.We hope to see you again soon,Warmest regards,Günter / Front desk management team

10/10 – Uitstekend

Sam

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Awesome place to stay 10/10
1 nacht verbleven in juni 2023
Reactie van FRONT OFFICE op 8 jul 2023
Dear Sam,Thank you so much for this magnificent rating 5 out of 5.We hope to welcome you soon again here at the Hilton Noumea Residences.Warmest regards,Günter / Front management team

10/10 – Uitstekend

neil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good and Relaxing
We stayed in C Block which had been renovated. The Hilton has excellent views of the bay.
10 nachten verbleven in juni 2023
Reactie van FRONT OFFICE op 2 jul 2023
Dear guest,Thank you for taking the time to complete our online guest survey following your recent stay at Hilton Nouméa La Promenade Résidences. We are truly passionate about delivering exceptional guest experiences and we were very pleased to learn of your great satisfaction with our hotel's standard of service.Thank you once again for your time and we hope to have the pleasure of welcoming you back to Hilton Nouméa La Promenade Résidences.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in juni 2023
Reactie van Front Office Team op 21 jun 2023
Dear Mr Bull, thank you very much for the best score a hotel could get. That is amazing. We hope you are going to spend your next holiday again in New Caledonia and then hopefully again wit us :)With our warmest regards,Günter / Front desk

10/10 – Uitstekend

Kristian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly place to stay and rooms for a family were perfect
3 nachten verbleven in mei 2023
Reactie van FRONT DESK op 7 jun 2023
Dear guest,Thank you for taking the time to complete our online guest survey following your recent stay at Hilton Nouméa La Promenade Résidences. We are truly passionate about delivering exceptional guest experiences and we were very pleased to learn of your great satisfaction with our hotel's standard of service.Thank you once again for your time and we hope to have the pleasure of welcoming you back to Hilton Nouméa La Promenade Résidences.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES

10/10 – Uitstekend

Glyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Value and location with great service.
We stayed in apartment, which had a fantastic ocean view over Anse Vasa bay and excellent balcony. While some renno work was going on, so not as quiet as we would have liked unfortunately this is still a great location, good value for money and spacious. However the customer service form the staff was a 10 out of 10 - super friendly, helpful & obliging, in particular Gunther. Thanks to the team for an enjoyalbe few nights.
3 nachten verbleven in mei 2023
Reactie van FRONT DESK op 7 jun 2023
Dear guest,Thank you for staying in our hotel and taking the time to post comments and evaluate your stay at Hilton Nouméa La Promenade Residences.Thank you for being part of the Hilton family, your continued patronage of Hilton is recognized and truly appreciated!We are glad to hear that you enjoyed your stay.We look forward to welcome you back in the future!

2/10 – Ontzettend slecht

Melissa

Reisde met een groep
We were at the property for 2 days and were told on arrival the pool has a leak so no swimming. We would have booked another property if this was the case. Also no swimming on beaches although we knew about that. However very disappointed and not worth the money
1 nacht verbleven in mei 2023
Reactie van SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE op 1 jun 2023
Dear guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are sorry we did not exceed your expectations.We are also sorry for the temporarily closed swimming pool. Indeed, we understand that this unforeseen event has an impact on your stay and we are working to resolve this problem as soon as possible.Of course, the swimming pool of our partner hotel remains open for our customers in the meantime.Hopefully we will have another opportunity to welcome you back the next time you are in New Caledonia.SERVICE RELATION CLIENT HILTON NOUMEA LA PROMENADE RESIDENCES