"
There are 2 nice things about the resort, the view and the village behind.
Unlike what you may think based on reviews and the price you have to pay for a stay, this is far away of being a 5 star resort. Our accommodation was old, service is ok, but not more. Employees are not trained for 5 star service. Food is mediocre. In general, the hotel sells an experience, but does not deliver.
I cannot imagine that the management is not aware of the situation. In Asia and Thailand you can find lots of 5 star resorts with outstanding service. This is not the one to go to.
Really disappointed in the hotel, we left after 1 day, instead of 4. After mentioning at the reception we are leaving the fist thing presented was a form that we refrain from restitution. In my opinion they are more concerned about the money that the experience they deliver.
Do yourself a big favor and book a different resort. There are so much beautiful resorts that deliver the experience you want to have. "
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