Hotels in de buurt van Nuevo Santander Gallery (McAllen)

'The staff was very nice and helpful. I brought up concerns about stays on my pillows which the hotel staff switched out pretty quickly. Breakfast is not included with the stay. You’ll get a breakfast voucher if you choose to eat there, which I wish I would’ve been told at check in and not when I had a plate in my hand trying to serve my small child. '

'Clean rooms, friendly staff. Breakfast better than other hotels, they vary every day.'

'Habitación limpia y nos dieron snacks '

'Muy buena ubicación cerca de La plaza mall, buena Barra de desayuno'

'Se devaluo muchísimo el lugar desde su cambio de nombre a ido de mal a peor'

'I called the front desk at around 8pm saying my toilet was clogged. He offered to move me to a different room which I did. Once I was ready to go to sleep I discovered that the AC was not working at all. I didn’t bother calling down because it was late and I didn’t want to be moved to another room. Staff was friendly but those 2 issues made the stay awful. '

'Muy bonito y buen servicio '

'Unfortunately this was a disappointing stay. The room itself was clean and well stocked though the bathroom did have a slight mildew smell. However the pool area was small; pictures online are very deceiving! The indoor pool area was dark and dingy, The hot tub was smelly. The carpet on the 5th floor smelled terrible; it is in desperate need of replacement. '

'Habitación limpia '

'Overall, everything was fine; however, there were several hairs in the shower and some stuck to the wall. They were so obvious that whoever did the cleaning couldn't have missed them.'

'Great service!'

'The room was clean and did not have any issues. Check in was easy and the staff is very friendly. '

'Todo bien '

'Solo estuve una noche, nos fue muy bien '

'The restroom walls were peeling in our first room and had to request a room transfer. The breakfast buffet was a major disappointment. Junk food across the board. Minimal amount of healthy options. Food was cold. The hotel is in desperate need of remodeling. Staff, beds and pillows were good!'

'Cama deteriorada '

'Hotel needs some updating, the building is older but the staff are extremely nice. The hotel shuttle is especially awesome…many hotels where I travel no longer provide that service and it was delightfully convenient. '

'This was our first time staying here, and overall the experience was a bit uncomfortable. The room layout felt unusual because our room was downstairs but the stairs inside led up to the actual room, which felt a little strange to us. There were also a few maintenance issues. The doorknob on the restroom door was broken off, and the closets had no lighting, which made it difficult to see our belongings. For a two-day stay, only two towels were provided, which was not very convenient. Another...

'The stay was great I really enjoyed it.'