It was a very pleasant stay at Mulia, of course with a couple of downsides. I would like to comment the location, which is actually located deep down in Nusa Dua, making this place a good place to have a private time. Once you are in the hotel, it is difficult to get out unless you have your own vehicle (taxi can be booked as well of course). The room is unbelievably comfortable, creating a good ambiance to stay inside longer. The facilities, such as restaurants, pools, and bars are very nice. We loved it. The personnel are very nice to us and always try to help us. However, I had issues with the room service who always comes to the room. I found coming to the room around 6-8 pm is unnecessary, since most people want to have a private time. There even one time, I forgot to put the "don't disturb" sign and the personnel just came in after seeing no reaction from us after the bell. We were sleeping of course. On that time, I was furious and I called to the room service directory to file a complaint. Secondly, I am aware with the busy time of the hotel, but I saw a long queue for people who wants to have breakfast. This creates an uncomfortable feeling to the guests.
