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Beoordelingen van Inroma Holiday Resort

3 out of 5
Inroma Holiday Resort
38 Church Road, Nuwara Eliya

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 9 van 41 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 41 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 41 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 41 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 41 beoordelingen" "

7,8/10

Netheid

8,4/10

Personeel en service

4,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

imad

Negatief: Netheid, comfort kamer
Run away
The host was surprised to see us arriving........first time ever happening. room was, of course not ready, no wifi, bathroom in a terrible condition, breakfast was a joke compare to other hotels we have been, I don't even know if it was a real hotel.
3 nachten verbleven in november 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Comfort kamer
너무더워요...
1 nacht verbleven in maart 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019

6/10 – Redelijk

KEN

Positief: Netheid, personeel en service en comfort kamer
Resort?
The old " show and switch" seems to be not uncommon in Sri Lanka , but this is a private hotel and not a resort. No restaurant , no BBQ , no golf course . The room had most of the facilities promised and was sunny , opening on to a small balcony. The community spaces within the building were quite comfortable. The hotel is about 10 minutes walk to several eating choices. It sits above a fairly busy road but is quiet at night . Breakfast was fairly basic .The management were always helpful. In the context that it cost $25USD per night I would describe it as adequate.
2 nachten verbleven in maart 2019
Reactie van Chamalki,Managing Directress op 2 apr 2019
Thank you for your compliments

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in februari 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
受付の横の部屋だったので、ずっと電話の声やスタッフの声が聞こえてきて全くリラックスできない所でした。 虫も多くて、微妙でした。 1人で寝るだけなら別に良いのではと思います。 が、家族やカップルの場合は、やめた方が良いホテルに感じました。 ※多分声が聞こえまくるので・・・
1 nacht verbleven in januari 2019

2/10 – Ontzettend slecht

Devalingum

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Give it a miss
The family room that was offéred to us had this terrible smell of damp. The offering to us as a solution was a bottle of air freshener. The sheets and bedding was stained and unclean. The ability of the staff to deal with this problem was pathetic.
2 nachten verbleven in januari 2019

4/10 – Matig

Michael, Ingolstadt

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Kein Frühstück Verfügbar, im Gegensatz zum Angebot
1 nacht verbleven in november 2018

4/10 – Matig

Asia, Qatar

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Th hotel was below basic as it is outdated and it was not clean. the weather was very bad so the electricity was shutting off many times. no heater at rooms and the weather was very cold.
2 nachten verbleven in augustus 2018
Reactie van Chamalki ,Managing Directress op 31 aug 2018
Dear sir, Thank you so much for your comments. We are really sorry if any inconvenience occurred by us.But we couldnt have provide the room heaters if you ask us. But about the weather and the electricity Problem is effected to all the country ,not to us only. The only thing we can do is turn on the generators . Thank you and we value your feedback

2/10 – Ontzettend slecht

Tiago

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrível, não recomendo.
Hotel horrível. Pior hotel onde já estive. Num local onde está frio, a água quente era escassa, apenas durava pouco mais de um minuto e após reclamar mais de 2/3 vezes. O quarto era frio, gelado e sem qualquer suporte a ar condicionado ou aquecedor. Quando chegamos ao hotel deparamo-nos com crianças a gerir o hotel, não havendo qualquer adulto para nos receber. A cama estava feita com lençóis muito sujos. As janelas não tinham qualquer tipo de filtro contra o frio, o quarto era húmido. Não recomendo o hotel a ninguém, e vou reclamar junto da hoteis.com o reembolso dos dois dias. Não entendo, após utilizar o serviço da empresa durante muito tempo e sendo cliente gold não haver controlo de qualidade. As fotos do hotel nada tem a haver com a qualidade do mesmo.
2 nachten verbleven in augustus 2018

8/10 – Goed

jay, singapore

Positief: Netheid, personeel en service
good for stopover in nuwara eliya
about 10mins walk away from the town area in nuwara eliya. room was basic, bed was comfy and had warm blankets. water pressure was a little weak though staff seemed friendly and eager to help though we did not interact much with them. check in took about a minute, the moment we walked in we were shown our room right away no admin processes involved. check out was similarly fast too
1 nacht verbleven in juli 2018
Reactie van Chamalki Ranasinghe, Managing Directress op 17 jul 2018
Thank you so much for your good comments on us.Looking forward to see you soon .

6/10 – Redelijk

Joseph G Ward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Meh
The staff are friendly and the hotel is well maintained. However, the breakfast was quite weak, the location has no restaurants nearby, the hotel did not have water for sale and the internet was not good.
Reactie van Chamalki- Managing Directress op 18 mei 2018
Thank you so much for sharing your experience here. We are happy to hear that you have enjoyed our friendliness of our staff and the facilities of our rooms. Hope to see you again

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Questionable upselling?
The property is nice. The receptionist was a bit pushy, interrupted a lot and tried to sell me a 3500 rupee trip to Horton plains, saying he needed to know my answer right away. I had a hunch and turned him down, and found the same trip available in town for 2000 rupees. But the property is lovely, historical, clean, and convenient. But freezing! Bring a sweater and hot water bottle.
2 nachten verbleven in februari 2018

10/10 – Uitstekend

hm, sri lanka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel friendly staff good food ..................................................................................................................................................
1 nacht verbleven in februari 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Accommodation was pretty standard for the price - I definitely wouldn’t consider this a resort. Staff was very friendly and helpful. It is outside city center and tuk tuks are available for 200 rupees
1 nacht verbleven in januari 2018
Reactie van Chamalki. Managing Directress op 6 feb 2018
Thank you so much for your feedback. Looking forward to see you again.

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The service provided waswith hearts
The overall service was excellent. Food was very well prepared. The hotel itself was slightly out dated.
1 nacht verbleven in januari 2018
Reactie van Managing Directress op 6 feb 2018
Thank you so much for your feedback. Looking forward to see you again.

8/10 – Goed

Steven, Detroit, MI USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly and attentive staff. Nice basic rooms. Breakfast was eggs, toast, yogurt, and coffee or tea. This is a great value.
2 nachten verbleven in oktober 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice room and very friendly staff. Since I had to leave the hotel very early in the morning, I received a to-go breakfast package.
1 nacht verbleven in september 2017

10/10 – Uitstekend

Shyam Kasun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice service
It is a nice small hotel with best customer service. Our room had an hot water issue and manager gave us an another room which had a good size balcony. Breakfast and dinner was prepared nicely. Prompt service and best customer service.
2 nachten verbleven in augustus 2017

10/10 – Uitstekend

TIM

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Host
Really nice host, he was very helpful in giving us useful suggestions regarding our visit in Nuwara Eliya(best host during 7 week in Sri Lanka). Spacious rooms. Room was clean but cold, however the host offered a heater for the night.
1 nacht verbleven in juli 2017

8/10 – Goed

Howard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Accommodating Hosts.
Inroma is a pleasant enough place and the guys running are very hospitable. The room was spacious with a nice high ceiling and pleasant bathroom. The wifi was a bit hit and miss and breakfast a bit limited. The location overlooks the bus station which makes it a bit noisy at times. Nuwara Elyia is a spread out, so it is a fair walk or a tuk tuk ride to most places. However, we managed to circumnavigate Gregory Lake and walk to Lovers' Leap water fall (recommended) directly from Inroma. Victoria Park is a few minutes from the location. Choice of restaurants and bars in the area are limited but the restaurants at the Grand Hotel are very good, although a little more expensive. Our host drove us back to the station for a reasonable fee and assisted with our bags. Overall, I can recommend Inroma for a short stay.

8/10 – Goed

Andrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Небольшой недорогой отель на окраине Нувара-Элии
Небольшой отель по доступной цене в высокогорной столице Шри-Ланки. До главной улицы Нувара-Элии пешком 10-15 минут, по дороге можно встретить английские дома и усадьбы 19 века. До парка Виктории 5 минут.

10/10 – Uitstekend

ruth & dave , england

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quite hotel , excellent staff
Quiet location, excellent staff, couldn't do enough for us. Good sized clean room with a balcony & comfortable bed. Hot water & wifi. A walk down into town & if your willing a 20 minute walk back up a hill.

8/10 – Goed

Roger, Knoxville, TN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet, On The Outskirts Of Town
Just a little hard to find, this is an older building which requires the use of stairs to get from the car to the lobby, which could be a problem for some. There was only one young man on duty when I arrived fairly late, however he did everything to make me welcome, even rounding up some food! A good, no frills place to stay for a night or two.

8/10 – Goed

りん, ベトナム

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
こじんまりとしたホテル
中心地から徒歩で20分くらいの場所にあるので、散歩がてら徒歩で出掛けてもいいと思います。スタッフの方々がとても親切でした、翌日の移動手配もしてくれて、気持ちよく滞在できました。シャンプーなどはありませんので、持参してください。ドライヤーは受付で借りられます。朝食にサンドイッチとフレッシュマンゴージュースを出してくれました。

8/10 – Goed

David

Positief: Personeel en service
Enjoyable despite the poor weather.
Friendly staff and nice food helped make our stay enjoyable despite the very poor wet weather. This property is away from the town centre so will entail a tuk tuk ride to reach any activity.

6/10 – Redelijk

Vivian

Not a Resort but Value for Money
First and foremost this is not resort, there is no pool, bar, it is not near the golf course, does not have wonderful mountain views as stated on some web pages, but we knew this before we left and we had no illusions of grandeur. On the plus side what you do get is probably the friendliest bed and breakfast place in Sri Lanka, breakfast is fine a large sandwich of eggs and cheese, fresh fruit, yogurt, tea, coffee and lots of smiles. The room is reasonably large and clean, the bathroom is ok but the whole floor does get wet after shower so it is best to keep a pair of flip flops by the door to keep your feet dry. They have a taxi on site to arrange trips which are cheaper than other alternate operators. On the negative side, opposite are warehouses for market traders, they start work early and you are just of a main road, if you want a quiet late morning in bed this is not the place for you. This is not 5 star resort luxury, but If you are on a tight budget you can do far worse than the Inroma.

2/10 – Ontzettend slecht

Ravi

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Unprofessional hotel, avoid
Major problems: no towel or toilet paper in the room for 4 hours after I checked in (sat there sweaty and dirty), hotel worker looking at inappropriate web content in the common area, and breakfast served very late. Asked for it at 8am (which they agreed to), didn't get it until 8:45am. Caused me to be very late in my drive to Sigiriya.

8/10 – Goed

Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel in good location with great staff
Nice stay near to the city center. Service staff was very friendly and more than helpful.

8/10 – Goed

Selma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hjälpsam personal, dugligt hotell.
Varmt välkomnande på hotellet av de unga grabbarna som drev det, de hjälpte gärna till med tips om sevärdheter. Rummen är väldigt enkla och duger för några få nätter. Hotellet är på gångavstånd till Viktoriaparken.

10/10 – Uitstekend

Dicky Tipp, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great guest house!
a lovely experience at this guest house, clean, near to the town center. the guesthouse staff are pleasant and engaging. the rooms are clean and well maintained - couldn't ask for more! the team at the house are always willing to support with local travel in the area including getting to "worlds end" with a supplied packed lunch! always going to be a winner! compared to the fairly impersonal hotels in the local area you'll find that the team at Iroma are great.

8/10 – Goed

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Eager staff to accommodate a nice stay
Staff got up very early in the morning to make a take-away breakfast for our trip to worlds end. The town it self not that spectacular.

8/10 – Goed

Jenny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Personal hotel with good value
Wet had a really pleasant stay here. The hotel is ideal if you, just like us, are traveling on a budget. The rooms are clean and spacious and provides good WiFi. There is no air condition since you don't need one in that climate. Food is great. Location is also good and you have walking distance down to Nuwara Eliya center. The single best thing about Inroma though is definitely the staff. They are warm, extremely friendly and they will go out of their way to accommodate all your wishes and requests. They will become your friends.

10/10 – Uitstekend

YEN NING, Taiwan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel
People who work there are so nice! Wonderful breakfast.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I love it this place is amazing
This is one of the best place to visit if you are visiting srilanka. We just loved the hotel..it was more like a guest house but extremely clean and tidy. Over all the atmosphere is amazing

8/10 – Goed

Loic

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
バスターミナルから徒歩10分くらい
2月に二泊しました。 オーナーは別にいるらしく、 若い夫婦二人が雇われて切り盛りしてるそうです。 到着した日の夜に次の日にワールドエンドに行きたいと言ったら旦那さんのジャニさんがガイドをしてくれることに。 3人でワールドエンドとティーファクトリーを回って6900ルピーだったかと。 朝5時出発で奥さんが朝食パックを用意してくれました。美味しいサンドイッチとバナナとミロ。 ワールドエンドの入園料は別ですが、ティーファクトリーも回ってホテルに帰ってきたのが15時過ぎだったのでかなり安いツアーでは？ 途中で牧場の美味しいヨーグルトやティーファクトリーでおススメの紅茶などジャニさんが買ってくれました。 あとでツアー代の端数繰り上げて多めにお支払いしておきました。そのためかチェックアウト後バスターミナルまで送ってもらい、さらにインターシティバスを探してくれて乗るところまで手伝ってくれました。 ホテルの設備事態はスリランカの普通な感じだと思います。お湯は出るので良いかなと。朝晩は冷え込みます。 洗濯物は乾きません。

4/10 – Matig

Jacquelyn, Melbourne

Positief: Netheid
Negatief: Comfort kamer
Basic Accommodation, not a Resort
Room size and bathroom ok. We booked this accommodation as it listed free use of a kitchen. No free use of kitchen, at a charge. No free BBQ grill. Service ok, difficult to communicate in English. No tea or coffee making facility in room. The tea & coffee at breakfast was terrible.

10/10 – Uitstekend

Pawel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Frank, Odense

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Glimrende 3* hotel
Jeg havde et dejligt ophold på Inroma. Værtsparret var utrolig gæstfrie og meget venlige. Super god service fra dem. Hotellet ligger ca 1,5 km gang fra midten, men intet problem. Hotellet var i en ok standard for et 3* hotel.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
オーナーの対応が良い
大みそかから年始にかけて２泊しました。 残念だったのは２点で、まずはシャワー室の電球が切れていて真っ暗だったこと、また部屋の電球も一つを除いて球切れで夜間薄暗かったこと。シャワー室の電球については、オーナーに言ったら「交換する」と言ってくれましたが、滞在中には間に合わなかったです。 もう一つは、シャワーは熱いお湯が出ますが、程なく水に変わってしまいました。２日目は、ほどほどの温度にしたら、しばらく持ちました。 とは言え、スリランカでは十分な環境だと思います。 良かったのは、オーナーが親切だったことで、「困ったことがあれば何でも言ってくれ」って感じでした。行きたいところを告げたらすぐにトゥクトゥクを手配してくれ（「往復は必要ないから片道だけでお願いしてくれ」と言ったら、ちゃんとそのように手配してくれました。）、滞在中に紅茶のお土産もくれました。（お土産は気まぐれかもしれませんが） １泊目は夕食をお願いしましたが、辛いのが苦手だと言ったら辛くないものを作ってくれました。ただ量が多すぎて食べきれませんでしたが。スリランカでは大盛りが普通のようです。朝食は無料で付き、サンドイッチやバナナなど必要十分な内容で、さすがに紅茶は美味しかったです。キリテという現地流の飲み方のようです。 多少設備に難ありですが、対応が良いので気持ちよく過ごせました。ヌワラエリヤにまた行く機会はなさそうですが、もしあれば再度利用しても良いと思います。