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Beoordelingen van MV Surfside Hotel

2.5 out of 5
MV Surfside Hotel
7 Oak Bluffs Avenue, Oak Bluffs, MA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 412 van 738 beoordelingen" "
Gastenscore: 8 - Goed. 231 van 738 beoordelingen" "
Gastenscore: 6 - Redelijk. 67 van 738 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 738 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 738 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accessible
2 nachten verbleven in november 2023
Reactie van Surfside Team op 14 nov 2023
Hi Jeffrey,Thank you for taking the time out to leave us a review.

8/10 – Goed

Pascal, Laval

8/10 – Goed

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fine lodging near the beach
MV hotel had a beachy vibe style, comfortable, conveniently located to beach, restaurants and shopping. Staff were friendly, attentive and accommodating. Nice lodging esp if traveling with your pet.
2 nachten verbleven in november 2023
Reactie van Surfside Team op 14 nov 2023
Hi Kenneth,We are happy to hear you enjoyed your stay with us, we hope to host you again in the near future.

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in oktober 2023
Reactie van Surfside Team op 23 okt 2023
Hi William,Thank you for taking the time out t leave us a review

8/10 – Goed

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Surfside Team op 5 okt 2023
Hi Thomas, Thank you for taking the time out to leave us a review.

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place!
Wonderful location. Excellent staff. Would stay again.
1 nacht verbleven in oktober 2023
Reactie van Surfside Team op 3 okt 2023
Hi Lisa,We are happy to hear you enjoyed your stay with us, see you again!!

10/10 – Uitstekend

Katy

2 nachten verbleven in september 2023
Reactie van Surfside Team op 21 okt 2023
Hi Katty,Thank you for taking the time out to leave us a review.

6/10 – Redelijk

JONATHAN

Zakenreiziger
Positief: Netheid, personeel en service
Everything was great except for the hot water for the shower. There were 2 of us staying and the hot water only lasted about 2 minutes. Not very happy about that.
1 nacht verbleven in september 2023
Reactie van Surfside Team op 29 sep 2023
Hello Jonathan, thank you for taking the time out to give us your feedback. We apologize for the inconvenience you've experienced with the hot water. If we had known, we would have addressed the problem to ensure that you have hot water as soon as possible. We do hope to welcome you back for a better experience next time at MV Surfside.

10/10 – Uitstekend

Anita

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super quaint old fashion beach motel!
MV Surfside motel makes me take a step back in time to the older beach motels of years ago. It is on the older side but is super quaint and extremely clean. We had an end room that had a view of the ocean and of town it was outstanding and will be where I stay if I ever make it back to Martha’s Vineyard. The staff were courteous and friendly and the gardens were beautiful. A lot of love and pride goes into this little gem of a motel that reminds me so much of simpler times.
1 nacht verbleven in september 2023
Reactie van Surfside Team op 25 sep 2023
Hi Anita,Thank you for such great review, we do take pride in ensuring our guest receive a warm, clean and friendly stay, hoping to see you again.

8/10 – Goed

Erin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We only stayed here one night as we were checking into a vacation rental when the whole family arrived the next day. The property is quite and clean. Be aware that some rooms do not have a view; you get what you pay for. The best part was the location and walkability.
1 nacht verbleven in september 2023
Reactie van Surfside Team op 25 sep 2023
Hi Erin,Thank you for taking the time out to leave us a review, we are happy to know we met our guest expectation.

8/10 – Goed

Jasmine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Surfside Team op 25 sep 2023
Hi Jasmine,Thank you for taking the time out to leave us a review.

10/10 – Uitstekend

Lynda

2 nachten verbleven in september 2023
Reactie van Surfside Team op 9 okt 2023
Thank you.

2/10 – Ontzettend slecht

Marc

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Bait and switch
when we arrived around noon, our room was ready which we were very happy about, but big disappointment when we saw the room. They gave us the the worst room they had with only 1 small 2x2 widow surrounded by walls with practically no sunlight coming in and had no choice but turn on light during day time. We told front desk we could not stay in that room and they said they had another room that we would prefer but at $140 with tax or $200 CA This one was much better with lots of sunlight and we said this is good, but then they said that this the only room available and we had to pay the upgrade. This really look like that is a practice they do to get you to pay the upgrade
1 nacht verbleven in september 2023
Reactie van Surfside Team op 17 sep 2023
Hello Marc, thank you for taking the time out to give us your feedback. We are sorry your stay did not meet our guest experience standards,Thank you for sharing.

10/10 – Uitstekend

Kay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The MV Surfside Hotel is very well located in the town of Oak Bluffs near the shopping and restaurants, beach, and the historic sites. The staff was welcoming and caring. I look forward to staying there again.
4 nachten verbleven in september 2023
Reactie van Surfside Team op 15 sep 2023
Hi Kay,Thank you for leaving such great review, we are pleased to know you enjoyed your stay with us, and we hope to host you again.

8/10 – Goed

NORONHA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in september 2023
Reactie van Surfside Team op 28 okt 2023
Hi Noronha,Thank you for leaving us a review.

10/10 – Uitstekend

Bill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Surfside Team op 14 sep 2023
Thank you.

6/10 – Redelijk

Carol

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023
Reactie van Surfside Team op 12 sep 2023
Hi Carol, Thank you for taking the time out to leave us a review.

10/10 – Uitstekend

Pamela

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved the quiet atmosphere. Loved the courtyard garden. The location is perfect. The staff was super friendly.
2 nachten verbleven in september 2023
Reactie van Surfside Team op 10 sep 2023
Hi Pamella, thank you for the positive feedback on your recent stay. We appreciate your kind words, Your feedback is essential to us,It was a pleasure hosting you, and we hope to welcome you back for an even better experience during your next visit to Marthas Vineyard.

10/10 – Uitstekend

Regina

4 nachten verbleven in augustus 2023
Reactie van Surfside Team op 25 sep 2023
Hi Regina, Thank you for leaving us a review.

10/10 – Uitstekend

Brenda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is in a great location central to everything bus, ferry, taxi, walking distance to everything - great
3 nachten verbleven in augustus 2023
Reactie van Surfside Team op 3 sep 2023
Hi Brenda,Thank you for leaving such great review, we are pleased to know you enjoyed your stay with us, and we hope to host you again.

6/10 – Redelijk

Jose

Zakenreiziger
4 nachten verbleven in augustus 2023
Reactie van Surfside Team op 5 sep 2023
Hi Jose,Thank you for your review.

8/10 – Goed

Clyde

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Surfside Team op 29 aug 2023
Thank you.

10/10 – Uitstekend

Heather

2 nachten verbleven in augustus 2023
Reactie van Surfside Team op 29 aug 2023
Hi Heather,Thank you for your review.

10/10 – Uitstekend

Rachelle

2 nachten verbleven in augustus 2023
Reactie van Surfside Team op 17 sep 2023
Thank you.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
The mattress was lumpy (as well as the floor), it was noisy, and could use a remodel. It was more like a motel.
3 nachten verbleven in augustus 2023
Reactie van Surfside Team op 25 aug 2023
Hello, thank you for taking the time out to give us your feedback. We are sorry your stay did not meet our guest experience standards,Thank you for sharing.

10/10 – Uitstekend

Helene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Surfside Team op 22 aug 2023
Thank you.

10/10 – Uitstekend

shelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
location was perfect for fireworks! they offered parking, beach chairs and beach towels
2 nachten verbleven in augustus 2023
Reactie van Surfside Team op 21 aug 2023
Hi Shelly,Thank you for leaving such great review, we are pleased to know that you enjoyed your stay with us, thanks for coming.

8/10 – Goed

Kenya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location is everything! Room clean, easy to walk to everything. We booked for next year when we checked out!
3 nachten verbleven in augustus 2023
Reactie van Surfside Team op 20 aug 2023
Hi Kenya,Thank you for leaving such great review, we are pleased to know you enjoyed your stay with us, see you soon!

10/10 – Uitstekend

Regis

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay - room was clean and the staff were very friendly. The location is incredible - steps from the ferry and many other Oak Bluffs attractions.
2 nachten verbleven in juli 2023
Reactie van The Surfside Team op 15 aug 2023
Hi Regis , Thank you for leaving such great review, we are pleased to know you enjoyed your stay with us, and we hope to host you again.

8/10 – Goed

Rahsheen

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I
2 nachten verbleven in augustus 2023
Reactie van The Surfside Team op 15 aug 2023
Hi Rahsheen, Thank you for your review.

8/10 – Goed

Clifton

3 nachten verbleven in augustus 2023
Reactie van The Surfside Team op 8 aug 2023
Thank you.

6/10 – Redelijk

debbie

Reisde met familie
Negatief: Personeel en service, voorzieningen
No restroom or lobby area while waiting for room to be ready. Had to walk up the block to public restroom. Furniture and decor needs updating though room was airy and beds quite comfortable.
3 nachten verbleven in juli 2023
Reactie van The Surfside Team op 2 aug 2023
Hi Debbie,Thank you for taking the time out to share your review with us.

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is nothing fancy, but the staff, location, amenities and overall experience was exceptional. We had a third floor corner room with great views of downtown and the Sound. The bike rental folks next door are the absolute best. I would stay here again. Affordable and close to good food.
3 nachten verbleven in juli 2023
Reactie van The Surfside Team op 1 aug 2023
Hi Pamela,Thank you for the positive feedback on your recent stay. We appreciate your kind words, Your feedback is essential to us,It was a pleasure hosting you, and we hope to welcome you back for an even better experience during your next visit to Marthas Vineyard.

10/10 – Uitstekend

KELLYANN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van The Surfside Team op 2 aug 2023
Thank you.

8/10 – Goed

Brandon

Positief: Netheid, personeel en service
Overall had a quality stay. Beach is super close and tons of restaurants are walkable as well
2 nachten verbleven in juli 2023
Reactie van The Surfside Team op 31 jul 2023
Hi Brandon, we are so happy to hear about the great experience you had with us. It was an immense pleasure hosting you here at MV Surfside, we sincerely appreciate your feedback.

10/10 – Uitstekend

Tim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van The Surfside Team op 31 jul 2023
Thank you.

10/10 – Uitstekend

Lisa

1 nacht verbleven in juli 2023
Reactie van The Surfside Team op 14 aug 2023
Hi Lisa, Thank you for taking the time out to leave us such great review.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. excellent access to Circuit Avenue and couple blocks to ocean.
2 nachten verbleven in juli 2023
Reactie van The Surfside Team op 25 jul 2023
Hi Kevin, we are so happy to hear about the great experience you had with us. It was an immense pleasure hosting you here at MV Surfside, we sincerely appreciate your feedback.

10/10 – Uitstekend

Hong

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location for staying at OB. Nothing to complain. Very satisfied with our stay for the weekend.
2 nachten verbleven in juli 2023
Reactie van The Surfside Team op 24 jul 2023
Hi Hong, we are so happy to hear about the great experience you had with us. It was an immense pleasure hosting you here at MV Surfside, we sincerely appreciate your feedback.

8/10 – Goed

Sydni

Reisde met partner
Positief: Netheid, personeel en service
Too humid in the room, otherwise property was very nice
2 nachten verbleven in juli 2023
Reactie van The Surfside Team op 23 jul 2023
Hi Sydni, Thank you for taking the time out to leave us a review,We appreciate your feedback, please come again!

10/10 – Uitstekend

Rhonda

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was in an ideal location if arriving via ferry on foot. It was quaint with a beautiful garden courtyard. Staff was very attentive to making our stay perfect. Yes, this hotel was old…as are many on Martha’s Vineyard. But, it was well maintained and clean. Though it was in the center of the hustle and bustle of summer in Oak Bluffs, we were surprised at how quiet our room was.
2 nachten verbleven in juli 2023
Reactie van The Surfside Team op 23 jul 2023
Hi Rhonda, we are so happy to hear about the great experience you had with us. It was an immense pleasure hosting you here at MV Surfside, we sincerely appreciate your feedback.

8/10 – Goed

Michael

3 nachten verbleven in juli 2023
Reactie van The Surfside Team op 23 jul 2023
Thank you for the feedback.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very neat, clean and cozy. Bathroom blinds were missing a slat detracting a bit and block out curtains didn't quite do the trick at the top and bottom but I find this to be almost universal in all hotels. Garden area with seating was well keep and inviting. Overall we had an excellent experience.
2 nachten verbleven in juli 2023
Reactie van The Surfside Team op 21 jul 2023
Thank you for the positive feedback on your recent stay. We're glad to hear you found our hotel neat, clean, and cozy. We appreciate your kind words about the inviting garden area with seating.We apologize for any inconvenience caused by the missing slat in the bathroom blinds and the slight issue with the block-out curtains. Your feedback is essential to us, and we'll take immediate action to address these concerns.It was a pleasure hosting you, and we hope to welcome you back for an even better experience during your next visit to Marthas Vineyard.

10/10 – Uitstekend

Ryan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bathroom door rubbed on floor and was hard to close.
1 nacht verbleven in juli 2023
Reactie van The Surfside Team op 21 jul 2023
Hi Ryan, Thank you for your review we are happy to know you had a great stay with us.

10/10 – Uitstekend

Julie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Probably the cleanest hotel I’ve ever stayed in.
1 nacht verbleven in juli 2023
Reactie van The Surfside Team op 19 jul 2023
Hi Julie, Thank you for taking the time out to leave us a positive review,We appreciate your feedback, please come again!

10/10 – Uitstekend

Mary Jo

1 nacht verbleven in juli 2023
Reactie van Surfside Team op 7 aug 2023
Thank you.

10/10 – Uitstekend

Burgess

2 nachten verbleven in juli 2023
Reactie van Surfside Team op 6 aug 2023
Thank you.

10/10 – Uitstekend

shawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van The Surfside Team op 14 jul 2023
Thank you.

10/10 – Uitstekend

kelly

1 nacht verbleven in juli 2023
Reactie van The Surfside Team op 13 jul 2023
Thank you.

10/10 – Uitstekend

Kendra

1 nacht verbleven in juli 2023
Reactie van The Surfside Team op 13 jul 2023
Thank you.