4/10 – Matig
Kevin
Zakenreiziger
18 apr 2025
Negatief: Personeel en service
Unfortunately never again!
A two day stay but wifi was poor and cleaner missed my room but that I can live with. What I can't is the attitude of the waiter I waited over an hour for food and when I asked him to change the very dirty knife and empty vinegar bottle he just walked away while I was talking then when I called him back he used finger pointing at me? Other people in the restaurant who saw this were calling him very rude and that I should complain. He was also shouting at a large table of golfers to be quiet while he served the food to them.Unbelievable behavior and I do over 160 nights a year in hotels and rarely complain but this was unacceptable.The hotel looked great for golf etc which is a shame that after a hard days work you have to face that. I complained to the Reception but as we know as soon as you leave that probably goes in the bin? The lady next to me who I was chatting to was complaining on the wait and looked shocked by his attitude.Even the reception agreed with me that he is temperamental in his manner but I would call it unacceptable Good luck is all I can say.
Kevin
2 nachten verbleven in april 2025