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Beoordelingen van Château du Sureau

5 out of 5
Château du Sureau
48688 Victoria Lane, Oakhurst, CA

Beoordelingen

10

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 63 van 66 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 66 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 66 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 66 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 66 beoordelingen" "

10/10

Netheid

10/10

Personeel en service

10/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Grace, Bellevue

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this property was fantastic. The Chateau was beautiful, clean and very comfortable. Elderberry House and The Celler were both excellent. Most of all, the staffs were wonderful and provided with excellent services.
2 nachten verbleven in april 2024
Reactie van Chateau du Sureau Team op 13 apr 2024
Dear Ms. Borland,A humble thank you for your kind words! It always means so much to know a guest left with wonderful thoughts. It was indeed a privilege to serve you!We look forward to the opportunity to welcome your return home when life allows...

10/10 – Uitstekend

Barbi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best kept secret! I wouldn’t have known about this place if I hadn’t drove by into Yosemite. I decided to extend my stay and stayed here. It was as if I had been transported to the south of France. Breakfast was superb. The restaurant has a world class tasting menu. The service was impeccable. The best massage at the spa after a week of hiking. My stay was better than the Ritz Carlton.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

THOMAS

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Richard, Brentwood

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I believe in 20 years this is the first time I bothered to submit a review. This destination is a hidden gem, far worth the investment to stay. It is like a trip to the past and you feel as if you are not in the US but in France or similar European countries. What ended up as one night to try will end up us purposely planning a trip in this area just to stay here for an extended weekend. Highly recommend it, romantic, quiet, and breath taking.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Donalee, Auberry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Magnificent
1 nacht verbleven in december 2023

10/10 – Uitstekend

Sergei, Los Angeles

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Impeccably built designed and managed property. Best cappuccino in CA.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Chateau du Sureau Team op 23 nov 2023
We thank you for your time in reviewing our property. It was indeed a privilege to serve you! A humble Thank You for your kind review. It means so much to know a guest left with wonderful memories.We look forward to the opportunity to welcome your return when life allows.

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Chateau du Sureau Team op 8 nov 2023
Dear Mr. Parker,A humble Thank You for your kind review. It means a lot to know a guest left with a wonderful experience. It was indeed a privilege to serve you.We look forward to the opportunity to welcome you home...

10/10 – Uitstekend

Xingzi

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Superior hospitality. We enjoyed our short getaway :)
1 nacht verbleven in oktober 2023
Reactie van Chateau du Sureau Team op 16 okt 2023
Dear Ms. Lin,A humble Thank You for your time and kind words in reviewing our property. It always means so much to know a guest departed with wonderful memories.It was indeed a privilege to serve you. We look forward to welcoming your return when life allows...

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service
2 nachten verbleven in september 2023
Reactie van Chateau du Sureau Team op 16 okt 2023
Dear Mr. Wheeler,We thank you for your time in reviewing our property. A humble Thank You too for your kindness. We are delighted you had a lovely experience. It was indeed a privilege to serve you. We look so forward to the opportunity to welcome your return when life allows...

10/10 – Uitstekend

Tamar

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Magical Experience
Magical experience. My friend and I stayed for my birthday and we could not have had better service or accomodations. The staff were attentive, the setting beautiful, the room, and the chateau itself were wonderfully and perfectly appointed. We felt as though we were in a fairy tale! Dining at the restaurant is a must, and I highly recommend the wine pairing. Also, breakfast was excellently prepared. We walked the grounds and enjoyed all of the little decor surprises along the paths.
1 nacht verbleven in september 2023
Reactie van Chateau du Sureau Team op 12 sep 2023
Dear Ms. Kenworthy,A humble Thank You for your kind words! It was indeed a privilege to serve you.It means so much to know a guest had a wonderful experience!Our best wishes...!

10/10 – Uitstekend

Don

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First class place with wonderful employees. Disappointed that the restaurant was closed on Sundays as it is fabulous.
1 nacht verbleven in augustus 2023
Reactie van Chateau du Sureau Team op 10 sep 2023
Dear Mr. Mason,A humble Thank You for your kind words. It means so much to know a guest had a joyful experience. We regret you missed the Elderberry House dinner service as our Restaurant features High Tea the last Sunday each month.It was a pleasure to serve you...Our best wishes,

10/10 – Uitstekend

sheldon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Chateau du Sureau Team op 24 jun 2023
Dear Mr. Slaten,A humble Thank You for your kind review. It is a delight to know you left with fond memories.It was indeed a privilege to serve you.Our best wishes,The Estate Team

10/10 – Uitstekend

Michele

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My son and I enjoyed our stay very much. The staff was incredible especially Skylar
2 nachten verbleven in mei 2023
Reactie van Chateau du Sureau Team op 1 jun 2023
Dear Ms. Abraham, Wonderful! A humble Thank You for your kind words....We thank you for your time in sending a review. It means so much to know you left with fond memories!Our best wishes,The Estate Team

10/10 – Uitstekend

Jerelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding in every way! A wonderful and most relaxing stay here! Highly recommend to anyone looking to be pampered and treated like royalty!
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Polina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Ge

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Allen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van Chateau du Sureau Team op 5 jan 2023
Dear Mr. Allen,A humble Thank You for your kind review. We are delighted to know you left with fond memories. It was indeed a privilege to serve you.Our best wishes...

10/10 – Uitstekend

Tamar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super
2 nachten verbleven in januari 2023
Reactie van Chateau du Sureau Team op 5 jan 2023
Dear Ms. Tamar,A humble Thank You for your kind review. It means so much to know you left with wonderful memories of our little world. It was indeed a privilege to serve you.Our Best Wishes,The Chateau Sureau Team

10/10 – Uitstekend

Linxuan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Runar

1 nacht verbleven in september 2022
Reactie van Chateau Team op 21 sep 2022
Dear Runar,A humble Thank You for your kind review. It means so much to know you left with fond thoughts.We look forward to welcoming you home when life allows.Our best wishes,The entire Chateau Team

10/10 – Uitstekend

Donnie R.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the people/staff.
3 nachten verbleven in september 2022

10/10 – Uitstekend

bryan

1 nacht verbleven in september 2022

10/10 – Uitstekend

Lewis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic getaway! Exceptional service.
Amazing stay from start to finish. The attention to detail, the staff awareness of who we were, which room we were staying in, that we were there on our honeymoon. Everyone knew, without us having to say anything. The staff made little details during our stay to make it extra special, superb all around. Food at the fine dining restaurant and also the breakfast, was absolutely exceptional. Already looking forward to returning next year!
2 nachten verbleven in juli 2022
Reactie van Chateau Team op 12 jul 2022
Dear Mr. Rand, It was indeed a privilege to serve you. A humble Thank You for your kind words. We thank you for your time in creating a review. It means so much to know a guest of ours left with such wonderful memories. We so look forward to welcming you home! Our best wishes for your first year as newlyweds... The Entire Estate Team

10/10 – Uitstekend

Melvyn, Pleasanton

1 nacht verbleven in juni 2022

8/10 – Goed

Chaiyakorn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
overall it’s nice. just overpriced when compared to what I got for example, small room , no tv and room smell old (need some room fragrance)
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Prachir

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Dane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful relaxing few days celebrating my wife's birthday. Attentive but unobtrusive staff made everything easy and met all our needs. The food at the adjacent Elderberry House for dinner and in the breakfast room in the morning was outstanding. And we enjoyed a full day in nearby Yosemite Nat'l Park.
2 nachten verbleven in december 2021

10/10 – Uitstekend

Ray

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb hotel for a touch of additional luxury when doing the California road trip!
1 nacht verbleven in december 2021

10/10 – Uitstekend

SAUYEE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021

10/10 – Uitstekend

Mohammad, Potomac

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff you feel as if you are at home
3 nachten verbleven in augustus 2021
Reactie van Chateau Team op 1 sep 2021
Dear Mr. Mohammad, A humble Thank You for your kind words. It was indeed a privilege to serve you. It means so much to know a guest departed with fond memories. We look forward to welcoming you home soon. Our best wishes, The entire Estate Team

10/10 – Uitstekend

Kirk

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Service at this property was incredible!!
2 nachten verbleven in augustus 2021
Reactie van Chateau Team op 1 sep 2021
Dear Mr. Kirk, We are delighted you enjoyed your visit. It was indeed a privilege to serve you. A humble Thank You for your kind review. We look forward to welcoming you home when life allows...

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in mei 2021

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent choice
The customer service and accommodations are superb. The staff is very helpful. We’ll return. The restaurant is Michelin star quality.
2 nachten verbleven in april 2021

6/10 – Redelijk

moises

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Porsche luxury, Motel 6 mindset
I'd compare my Chateau du Sureau night to a Porsche 911 with a Ford Fiat engine. Very elegant and full of potential but the attention to detail and service falls far from the graces of a 5 star hotel. We arrived, opened our own car doors, carried our own luggage but our experience felt redeemed when the hostess, Rani Grube said there were small gifts in our room as a welcome. Among the gifts was a gift card for dinner, only to have Rani return to our room and say it was placed in the wrong room... It was the absolute worst 1st impression of the Chateau du Sureau you could have experienced. To make matters worse, I tired to reason with Rani and explained how we felt, having traveled 2,000 miles just to stay at the Chateau, having spent over 1k for the room and dinner, only to have horrid 20 year, wedding anniversary memory. Rani is NOT classy, she proceeded to argue with me and ranted on how they are short staffed due to covid. I allowed her to ramble on and once she finished I tried to make a reasonable case only to have her shut me down again. Not only does Rani NOT understand the American culture and rules for customer satisfaction, but she does not posses the basics of hospitality – not an iota. I would add that the food was AMAZING! Hats off to the chef.
1 nacht verbleven in april 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in maart 2021

10/10 – Uitstekend

Jeff, Castro Valley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Greeted warmly and felt very comfortable for our stay..Will be coming back again...Thank you
1 nacht verbleven in december 2020

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Memorable Place to Stay
Spectacular place to stay. From the moment you drive through the gate and are escorted to your room you are able to leave troubles behind and feel transported to another time and place. Lovely staff, great amenities, a world-class restaurant, and a beautiful European style breakfast in the morning. A truly unusual experience awaits as you embark or return from a trip to Yosemite. Kudos.
1 nacht verbleven in december 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
gud
1 nacht verbleven in december 2020

10/10 – Uitstekend

Dean

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I am so glad I found this hidden charm.
1 nacht verbleven in november 2020
Reactie van Chateau du Sureau Estate Team op 26 nov 2020
Dear Mr. Dean, A humble thank you for your kind words. It meas so much to know you departed with fond memories of your visit. We look forward to welcoming you home when life allows!

10/10 – Uitstekend

Leslie, California Coast

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Chateau de Sureau is a hidden gem in the small town of Oakhurst, quite a surprise to find this enchanting hotel with the privacy and level of service. I was in Oakhurst for business for 2 nights and decided to treat myself while working. The staff is exemplary in their service to guests, and knowing COVID 19 restricts some services ( the spa is not open) there was nothing I missed. After being given a brief tour and walked to my room, I asked for some coffee as I unpacked. Within minutes a wonderful small pot of coffee was brought to my room. I chose to dine in my room as I had work with me and again I was not disappointed. There is no TV, it is a place to unplug. The only challenge was the low level of internet and I used my phone as a hotspot as I needed to work on my computer in the evening. I look forward to a return trip while I have an Oakhurst account and look forward to using their spa services when open.
2 nachten verbleven in november 2020
Reactie van Chateau du Sureau Estate Team op 26 nov 2020
Dear Ms. Leslie, We thank you for your time in reviewing our little world; thus a humble thank you for your kind words. It was indeed our privilege to serve you. Please know it means so much to know you had a memorable visit. We look forward to welcoming you home soon!

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Romance before Yosemite
Great place for a romantic stay prior to going to Yosemite
2 nachten verbleven in augustus 2020
Reactie van ChateauTeam op 28 okt 2020
Thank you for your time and care in sending your review.  We so appreciate your kind comments.  It means so much to know you left our property with fond memories.Your visit was our pleasure, and it was our privilege to serve you.

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay at Chateau de Sureau was wonderful. I happened to visit Yosemite at the time of the wildfires so the air quality of the park was not great but I was glad that I went. What can I say I like luxury accomodations and the Chateau is it! My room was clean, spacias, quiet and having a provided breakfast each morning of my stay and a fabulous restaurant on the grounds made my visit quite memorable. I will return!
3 nachten verbleven in september 2020

10/10 – Uitstekend

Gary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2020

10/10 – Uitstekend

Alex, Palo Alto

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good service. Everything was perfect. Good breakfast. Dinner at the restaurant was phenomenal
1 nacht verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Felt very personal and staff was super friendly. The bed was very comfortable
1 nacht verbleven in juni 2020

8/10 – Goed

Jenna

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
California Castle 🙂
Beautiful property and great service. The bed linens are amazing. The mattress was not as comfortable as I remember from my last stay 5 years ago. We had an issue with the tub stopper in the spa tub/shower. I relayed my issues upon check out. It would be best to replace the spa tub/stopper due to the cleanliness issues. Other than that our stay was very nice and I hope to be back soon. Dinner was also wonderful and accommodating to dietary restrictions.
1 nacht verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Privacy was grand. The service was exemplary. Food was over the top! Not anything to dislike!
2 nachten verbleven in januari 2020
Reactie van Chateau du Sureau op 27 jan 2020
A humble, "Thank you", for your kind words. It means so much to know you left our property with fond memories. Your visit was our pleasure and indeed our privilege to serve you. Best wishes and safe travels...