Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 245 van 998 beoordelingen" "
10 - Uitstekend
245
Gastenscore: 8 - Goed. 413 van 998 beoordelingen" "
8 - Goed
413
Gastenscore: 6 - Redelijk. 216 van 998 beoordelingen" "
6 - Redelijk
216
Gastenscore: 4 - Matig. 74 van 998 beoordelingen" "
4 - Matig
74
Gastenscore: 2 - Ontzettend slecht. 50 van 998 beoordelingen" "
2 - Ontzettend slecht
50
8,0/10
Netheid
8,0/10
Personeel en service
6,8/10
Voorzieningen
7,4/10
Staat van de accommodatie en faciliteiten
Beoordelingen
8/10 – Goed
Melissa
25 okt 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7.5
Het hotel was prima voor een kort verblijf! Openbaar vervoer is handig en dichtbij lopend naar de bart in 20 minuten! Zelf loop ik in die buurt niet graag in de donker rond. Je komt regelmatig wat zwervers tegen.
Melissa
3 nachten verbleven in oktober 2018
Reactie van Guest Experience Team op 27 okt 2018
Dear Melissa,
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property. We hope to host you again successfully in the near future.
Kind Regards,
Days Hotel Oakland
Customer Success Team
8/10 – Goed
Mirelle
25 sep 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
goed hotel voor die prijs.
Goed hotel. 15 min verder een goede verbinding naar San Francisco. Ontbijt stelt niet zo veel voor. WiFi is top
Mirelle
2 nachten verbleven in september 2018
Reactie van Guest Experience Team op 28 sep 2018
Dear Mirelle,
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.
Kind regards,
Days Hotel Oakland
Customer Care Team
8/10 – Goed
Karin, MAARHEEZE
16 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Groot, net hotel.
Prima hotel, met ruime kamers, goede bedden, verder weinig bijzonders.
Karin
2 nachten verbleven in augustus 2018
Reactie van Guest Experience Team op 19 aug 2018
Hi Karin, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
6/10 – Redelijk
Arielle, nederland
18 jul 2018
Prima
Prima hotel. Ontbijt heerlijk, pannekoeken en gebakken eieren. Half uurtje bij SF vandaan.
Arielle
2 nachten verbleven in juli 2018
Reactie van Guest Experience Team op 29 jul 2018
Arielle, Hartelijk dank voor uw positieve beoordeling - we zijn zeer verheugd dat u zo genoten hebt van uw tijd bij ons. We zijn ook blij om te lezen dat u van onze voorzieningen en ontbijt hield. We hopen je in de nabije toekomst opnieuw succesvol te kunnen ontvangen.
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
27 jun 2020
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Geverifieerde reiziger
2 nachten verbleven in juni 2020
Reactie van Customer Care Team op 29 jun 2020
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
Best Regards,
Customer Care Team
10/10 – Uitstekend
LisaFade
14 jun 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and great food around with access to pretty much anything you would need.
LisaFade
2 nachten verbleven in juni 2020
Reactie van Customer Care Team op 16 jun 2020
Hey Lisa, Thank you for choosing to stay with us and rating your experience as positive. We really appreciate it. We are glad that our location suited you, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future.
Kind regards,
Days Hotel Oakland
Customer Care Team
2/10 – Ontzettend slecht
Geverifieerde reiziger
Reisde met familie
9 jun 2020
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was dirty it had drug paraphernalia behin
The room was dirty it had drug paraphernalia behind the toilet the molding spots on the door look like a dried up blood talk to management and they were never there they were supposed to give me a call I still haven’t heard from the hotel the worst $308 I ever spent on a hotel room
Geverifieerde reiziger
3 nachten verbleven in juni 2020
10/10 – Uitstekend
Geverifieerde reiziger
2 jun 2020
Geverifieerde reiziger
3 nachten verbleven in mei 2020
Reactie van Customer Care Team op 3 jun 2020
Dear guest, Thank you for the positive rating. We really appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back for another pleasant stay during your next trip to the area.
Kind regards,
Days Hotel Oakland
Customer Care Team
8/10 – Goed
Leah
Zakenreiziger
22 mei 2020
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Leah
3 nachten verbleven in mei 2020
Reactie van Customer Care Team op 25 mei 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
10/10 – Uitstekend
Geverifieerde reiziger
4 mei 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in mei 2020
Reactie van Customer Care Team op 5 mei 2020
Dear guest, Thank you for the positive rating. We really appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back for another pleasant stay during your next trip to the area.
Kind regards,
Days Hotel Oakland
Customer Care Team
10/10 – Uitstekend
Kijuan
10 apr 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kijuan
3 nachten verbleven in april 2020
Reactie van Customer Care Team op 10 apr 2020
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Best Regards,
Customer Care Team
8/10 – Goed
Franklin
Reisde met een groep
25 mrt 2020
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Franklin
1 nacht verbleven in maart 2020
Reactie van Customer Care Team op 26 mrt 2020
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Best Regards,
Customer Care Team
2/10 – Ontzettend slecht
Cassie
Reisde met familie
13 mrt 2020
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not stay here! Homeless people throughout the lobby and hotel. Very dirty very unsafe.
Cassie
1 nacht verbleven in maart 2020
Reactie van Customer Care Team op 16 mrt 2020
Dear Cassie, We're very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This isn't the usual feedback that we get and not the common experience that our guests have. Thank you for your comments - we will investigate and see if there is any action that we can take to see if we can improve our guest's experience
Kind regards,
Days Hotel Oakland
Customer Care Team
6/10 – Redelijk
Julie, Ukiah, ca
Reisde met familie
13 mrt 2020
Positief: Netheid, personeel en service en voorzieningen
There was marajuana smell in the halls. The shuttle service was great!!!
Julie
1 nacht verbleven in maart 2020
Reactie van Customer Care Team op 16 mrt 2020
Dear Julie, Thank you for bringing this to our attention. We will make sure to speak to our relevant team members to ensure this is resolved immediately. We should not have issues like this occurring and we will make sure issues like this do not occur again. We would love to welcome you back, to impress you with our service, when you are next visiting the area.
Kind regards,
Days Hotel Oakland
Customer Care Team
6/10 – Redelijk
BH, CA
12 mrt 2020
This property is very plain, but clean. It worked well for me because I was in walking distance of Oakland Arena, where I was attending a concert. This is an OK choice if you are only in the area for a night and need the proximity to the arena, stadium or airport. Please do not expect any frills because there are none.
BH
1 nacht verbleven in maart 2020
Reactie van Customer Care Team op 16 mrt 2020
Dear Guest, Thank you for rating your stay with us - we are pleased that you had a good stay. We hope to have the opportunity to welcome you back before long.
Kind regards,
Days Hotel Oakland
Customer Care Team
6/10 – Redelijk
JAIME
Reisde met familie
9 mrt 2020
Positief: Netheid, personeel en service en comfort kamer
JAIME
1 nacht verbleven in maart 2020
Reactie van Customer Care Team op 10 mrt 2020
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.
Best Regards,
Customer Care Team
10/10 – Uitstekend
Geverifieerde reiziger
9 mrt 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in maart 2020
Reactie van Customer Care Team op 10 mrt 2020
Dear Guest, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
Kind regards,
Days Hotel Oakland
Customer Care Team
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
9 mrt 2020
Positief: Personeel en service, voorzieningen
The breakfast was more of a continental. I expected more hot food. Very disappointed. I pay more because we're having breakfast.
Geverifieerde reiziger
1 nacht verbleven in maart 2020
Reactie van Customer Care Team op 10 mrt 2020
Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We only offer a complimentary continental breakfast, which traditionally is a limited breakfast offering but we do review our breakfast offerings regularly, and we will take your comments into consideration when next doing so. We enjoyed being your host and would love to do so again, if your travels bring you back to the area.
Kind regards,
Days Hotel Oakland
Customer Care Team
10/10 – Uitstekend
LeahS, Los Angeles
Reisde met familie
8 mrt 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful. I even left my daughters tablet in the room and they went to find it and held it till i came back. Loved my stay will come again
LeahS
2 nachten verbleven in maart 2020
Reactie van Customer Care Team op 10 mrt 2020
Dear Leah, Thank you for your feedback; we are pleased to have provided you with suitable accommodation, and a great stay. We are pleased to note that you would stay with us again, and we hope to have the opportunity to welcome you back very soon!
Kind regards,
Days Hotel Oakland
Customer Care Team
10/10 – Uitstekend
Chun man
8 mrt 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chun man
4 nachten verbleven in maart 2020
Reactie van Customer Care Team op 9 mrt 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
8/10 – Goed
Geverifieerde reiziger
8 mrt 2020
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked everything about our stay Except that the onsight restaurant is no longer open.
Geverifieerde reiziger
1 nacht verbleven in maart 2020
Reactie van Customer Care Team op 24 mrt 2020
Dear Guest, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our restaurant. We hope you will return to enjoy a memorable and exceptional experience.
Kind regards,
Days Hotel Oakland
Customer Care Team
10/10 – Uitstekend
Geverifieerde reiziger
7 mrt 2020
Geverifieerde reiziger
9 nachten verbleven in februari 2020
Reactie van Customer Care Team op 9 mrt 2020
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
10/10 – Uitstekend
Geverifieerde reiziger
4 mrt 2020
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in maart 2020
Reactie van Customer Care Team op 5 mrt 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
10/10 – Uitstekend
Geverifieerde reiziger
Zakenreiziger, Reisde met familie en kleine kinderen
4 mrt 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great service and clean rooms , needs more variety for breakfast other than that good experience overall
Geverifieerde reiziger
2 nachten verbleven in februari 2020
Reactie van Customer Care Team op 5 mrt 2020
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We really appreciate your improvement suggestions. Thank you so much for your business and we look forward to seeing you in the future.
Kind regards,
Days Hotel Oakland
Customer Care Team
6/10 – Redelijk
Mary Lou
Zakenreiziger
2 mrt 2020
Mary Lou
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 3 mrt 2020
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.
Best Regards,
Customer Care Team
8/10 – Goed
Geverifieerde reiziger
1 mrt 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
2 nachten verbleven in februari 2020
Reactie van Customer Care Team op 2 mrt 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
6/10 – Redelijk
Geverifieerde reiziger
1 mrt 2020
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
2 nachten verbleven in februari 2020
Reactie van Customer Care Team op 2 mrt 2020
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon.
Best Regards,
Customer Care Team
10/10 – Uitstekend
Alicia
29 feb 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alicia
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 2 mrt 2020
Dear Alicia,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
8/10 – Goed
Geverifieerde reiziger
29 feb 2020
Positief: Personeel en service
Geverifieerde reiziger
2 nachten verbleven in februari 2020
Reactie van Customer Care Team op 2 mrt 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
8/10 – Goed
Teach220, Ephrata
Reisde met partner
28 feb 2020
Positief: Personeel en service
Convenient to the airport. Shuttle service both way was efficient.
Room was clean, but could use some updates like some paint on the bathroom door, some new carpet , etc.
The bathroom was small- the sink was outside the toilet/shower area.
Teach220
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 3 mrt 2020
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Kind regards,
Days Hotel Oakland
Customer Care Team
4/10 – Matig
Geverifieerde reiziger
26 feb 2020
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 27 feb 2020
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
Best Regards,
Customer Care Team
8/10 – Goed
Geverifieerde reiziger
25 feb 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 26 feb 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
8/10 – Goed
Scott
Zakenreiziger
23 feb 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Scott
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 24 feb 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
10/10 – Uitstekend
Tiffany
Reisde met een groep
22 feb 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was awesome. I’ll definitely stay here again next time I visit Oakland
Tiffany
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 27 feb 2020
Dear Tiffany, We're glad that you enjoyed your stay here and had a good time! We would love to welcome you back again and again!
Kind regards,
Days Hotel Oakland
Customer Care Team
10/10 – Uitstekend
Geverifieerde reiziger
22 feb 2020
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 24 feb 2020
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
10/10 – Uitstekend
Jo, Riverside CA
Reisde met familie
20 feb 2020
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over all is clean and good size . Yiu may want to check the items they provided...like hairdryer...they may have to check if it works correctly
Jo
2 nachten verbleven in februari 2020
Reactie van Customer Care Team op 21 feb 2020
Dear Jo, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room appliances. We hope you will return to enjoy a memorable and exceptional experience.
Kind regards,
Days Hotel Oakland
Customer Care Team
4/10 – Matig
Geverifieerde reiziger
Reisde met familie
20 feb 2020
Negatief: Staat van de accommodatie en faciliteiten
It was across the street from the stadium and very close to the highway
Geverifieerde reiziger
3 nachten verbleven in februari 2020
Reactie van Customer Care Team op 21 feb 2020
Dear Guest, Thank you for rating your recent stay with us. We are sorry if certain aspects of your stay did not please you, and we do wish that you had made us aware of these during your stay, so that we could have remedied them for you. We are sorry that we were unable to give you a better stay. Thank you for choosing to stay with us on this occasion.
Kind regards,
Days Hotel Oakland
Customer Care Team
8/10 – Goed
Geverifieerde reiziger
19 feb 2020
Geverifieerde reiziger
2 nachten verbleven in februari 2020
Reactie van Customer Care Team op 20 feb 2020
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
6/10 – Redelijk
Geverifieerde reiziger
18 feb 2020
Positief: Staat van de accommodatie en faciliteiten
Fue bueno el hotel y el personal de limpieza muy amable
Geverifieerde reiziger
3 nachten verbleven in februari 2020
Reactie van Customer Care Team op 19 feb 2020
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon.
Best Regards,
Customer Care Team
10/10 – Uitstekend
Geverifieerde reiziger
18 feb 2020
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 18 feb 2020
We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.
Best Regards,
Customer Care Team
8/10 – Goed
Darren
Reisde met familie
17 feb 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great deal the closest to the Coliseum easy walk
Darren
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 19 feb 2020
Hi Darren, We appreciate your kind feedback, thank you, and we are pleased that you enjoyed your stay at our hotel so much. We hope that you will have another opportunity to stay with us again very soon.
Kind regards,
Days Hotel Oakland
Customer Care Team
8/10 – Goed
claudia
Reisde met familie
17 feb 2020
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, confortable place.
claudia
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 18 feb 2020
Dear Claudia, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us. Please come and stay with us again - We'll still be here ready to greet you!
Kind regards,
Days Hotel Oakland
Customer Care Team
4/10 – Matig
Shakia
Zakenreiziger
17 feb 2020
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hard Beds
The room smelled like a odor .The mattress’s were hard as a rock. The covers looked really dirty and itchy. Overall I will never stay here again it should be a motel.
Shakia
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 18 feb 2020
Dear Shakia, Thank you for taking the time to write and let us know about your recent experience at our hotel. We were naturally disappointed to see that your experience with us did not live up to your expectations. We always appreciate constructive feedback, as this allows us the opportunity to constantly improve upon our policies and procedures. Guest satisfaction is of the utmost importance, and please rest assured that your observations have been duly noted. Once again, we thank you for your feedback.
Kind regards,
Days Hotel Oakland
Customer Care Team
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
13 feb 2020
Positief: Netheid, comfort kamer
So Far So Good .
Location was good. Room is comfortable. Continental Breakfast was fair and good. A lot of parking spaces. Overall Satisfied Stay.
Geverifieerde reiziger
5 nachten verbleven in februari 2020
Reactie van Customer Care Team op 16 feb 2020
Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We enjoyed being your host and would love to do so again, if your travels bring you back to the area.
Kind regards,
Days Hotel Oakland
Customer Care Team
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
12 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked the customer service and the cleanliness of the room.
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 16 feb 2020
Dear Guest, Thank you for being our guest. We are glad to know you liked the courteous service provided by our associates and had a pleasant time with us. We hope to see you again so we can serve you even better.
Kind regards,
Days Hotel Oakland
Customer Care Team
8/10 – Goed
RJ, Ontario
Zakenreiziger
12 feb 2020
Positief: Personeel en service
You serve too many carbs for breakfast. Oatmeal, toast and pancakes is not healthy.
RJ
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 16 feb 2020
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We really appreciate your improvement suggestions. Thank you so much for your business and we look forward to seeing you in the future.
Kind regards,
Days Hotel Oakland
Customer Care Team
6/10 – Redelijk
Joseph
12 feb 2020
Positief: Netheid, personeel en service en comfort kamer
Close to the airport but not great for sleeping.
He room was in good condition, and the staff very friendly, but the rest of the facilitycould use some work. The rear elevator had a bad bearing or something and made all kinds of noise going up and down. In addition its remote location allows other guests yo abuse the rules so it reaked of cigarette or cigar smoke (though that had cleared by the next morning).
It seems the local police dont realize there is a hotel there, as they would come by with their sirens on several times during the night. Combined with the noisy mechanical system and general road noise that came in (even with the window closed).
Joseph
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 16 feb 2020
Dear Joseph, We are very sorry to hear that you had a poor experience during your recent stay with us. Our maintenance teams have been alerted to your comments and they will ensure that the issues highlighted will be addressed. We hope that you will give us another chance to impress you during your next visit to this area.
Kind regards,
Days Hotel Oakland
Customer Care Team
8/10 – Goed
Geverifieerde reiziger
Reisde met partner
10 feb 2020
Positief: Netheid
It was a good surprise. It was clean and bed was comfortable. Great for quick weekend stay and affordable
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Customer Care Team op 11 feb 2020
Dear Guest, We are very happy that everything was to your liking, and that you appreciated our value and affordability. We look forward to welcoming you back again, in the not too distant future.
Kind regards,
Days Hotel Oakland
Customer Care Team
8/10 – Goed
Terry
7 feb 2020
Terry
2 nachten verbleven in januari 2020
4/10 – Matig
Geverifieerde reiziger
Zakenreiziger
6 feb 2020
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property location is a big turn off.. it is a notorious locality. They make you reserve a room with breakfast and I must confess there’s hardly anything in the breakfast nor are there any healthy options around.
The morning staff is helpful.
Geverifieerde reiziger
2 nachten verbleven in februari 2020
Reactie van Customer Care Team op 10 feb 2020
Dear Guest, We were disappointed that you didn't love your time with us. We will ensure that your comments are discussed further with our entire team, for improvement purposes. Thank you for your feedback. We really appreciate the opportunity to improve our property for future guests.
Kind regards,
Days Hotel Oakland
Customer Care Team