Hypoallergeen beddengoed, pillowtop-bedden, een bureau

Beoordelingen van Candlewood Suites Ocala I-75, an IHG Hotel

2.5 out of 5
Candlewood Suites Ocala I-75, an IHG Hotel
3835 W SILVER SPRINGS BLVD, Ocala, FL

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 147 van 200 beoordelingen" "
Gastenscore: 8 - Goed. 26 van 200 beoordelingen" "
Gastenscore: 6 - Redelijk. 15 van 200 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 200 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 200 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Laurie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Booked 15 minutes before arriving and front desk was ready for us. Checkin smooth and host very personable. Room was clean, beds comfortable, full size fridge to store our travel snacks in. Didn’t see rest of facilities. Was a stop on our road trip home. Enjoy finer things and settle for whatever when we drive home. But my husband and I were pleasantly surprised. No issues. Recommend.
1 nacht verbleven in mei 2024
Reactie van Candlewood GM op 13 mei 2024
Dear Valued Guest,Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay at our hotel. It's wonderful to know that our team was able to accommodate your last-minute booking seamlessly and that you found the check-in process smooth. We're thrilled that you found your room clean and comfortable, and that the amenities, including the full-size fridge, met your needs during your road trip.We strive to provide a welcoming and comfortable environment for all our guests, and we're thrilled to hear that we exceeded your expectations. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back on your future travels.Safe travels!Warm regards,Soleil Ortiz, General ManagerCandlewood Suites Ocala I-75

10/10 – Uitstekend

DIANE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was very nice and equipped with everything you would need for cooking (although we didn't need it). Staff was very nice. Didn't have a hair dryer in the room and they brought it up immediately. We wanted to sit out by the pool around 9. They were getting ready to lock it up, since no one was out there, but left it open for us.
1 nacht verbleven in mei 2024
Reactie van Candlewood GM op 13 mei 2024
Dear Valued Guest,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay in one of our well-equipped rooms. Providing amenities that cater to our guests' needs is one of our top priorities, and we're glad to hear that our team promptly provided you with a hair dryer when needed.We're also pleased to hear that our staff went above and beyond to accommodate your request to enjoy the pool later in the evening. Your comfort and satisfaction are important to us, and we're grateful for the opportunity to make your stay enjoyable.We hope to welcome you back for another wonderful stay in the future!Warm regards,Soleil Ortiz, General ManagerCandlewood Suites Ocala I-75

10/10 – Uitstekend

Adriana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean and it was close to restaurants and Highway.
1 nacht verbleven in mei 2024
Reactie van Candlewood Suites Ocala op 7 mei 2024
We're glad to hear that you found our property clean and conveniently located near restaurants and the highway. Providing a clean and accessible environment is important to us, so it's great to know that aspect of your stay met your expectations. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your review and hope to welcome you back to Candlewood Suites Ocala in the future!

10/10 – Uitstekend

Vivian

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the size of the roon and all of the amenities. The beds were very comfortable and clean.
2 nachten verbleven in mei 2024
Reactie van Candlewood Suites Ocala op 7 mei 2024
We're thrilled to hear that you loved the size of your room and enjoyed all of the amenities provided. Ensuring our guests have a comfortable and enjoyable stay is our top priority, so we're delighted to know that you found the beds to be very comfortable and clean. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back to Candlewood Suites Ocala!

6/10 – Redelijk

Manuel

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean and well maintained . Staff was very efficient, polite and effective . However , the room had a very heavy food smell . There’s a kitchen in the room so I presume a prior guest stayed long term and cooked in the room. Other than that it was perfect .
1 nacht verbleven in mei 2024
Reactie van Candlewood Suites Ocala op 17 mei 2024
Dear Sir,Thank you for taking the time to share your experience at Candlewood Suites Ocala. We are delighted to hear that you found our property clean, well-maintained, and our staff efficient, polite, and effective.We apologize for the heavy food smell you encountered in your room. As you mentioned, our rooms are equipped with kitchens, which allows guests to cook during their stay. We understand how this might affect the comfort of subsequent guests. Please know that we are taking steps to address this issue by implementing more thorough air purification and cleaning protocols to ensure a fresher environment for all our guests.Your feedback is invaluable, and we are glad that, aside from this issue, you had a perfect stay. We hope to welcome you back in the future and provide you with an even better experience.Best regards,Candlewood Suites Ocala

10/10 – Uitstekend

Christina

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Leslie

1 nacht verbleven in april 2024
Reactie van Candlewood Suites Ocala op 17 mei 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay at Candlewood Suites Ocala. We are truly sorry to see that you rated your experience with us only one out of five stars.Your satisfaction is our top priority, and we would appreciate the opportunity to understand more about what went wrong during your stay. Your comments and suggestions are invaluable to us as they help us improve our services and facilities.If you could kindly provide more details about the issues you encountered, it would greatly assist us in addressing your concerns. Please feel free to contact me directly at Candlewoodsuitesocala@gmailWe hope to hear from you soon and regain your trust in our hotel.Best regards,Candlewood Suites Ocala

10/10 – Uitstekend

debra s

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We always like to stay there
1 nacht verbleven in april 2024
Reactie van Candlewood Suites op 21 apr 2024
That's wonderful to hear! Here's a revised version of the reply:Dear Ma'amThank you for your continued loyalty and for choosing to stay with us at Candlewood Suites Ocala. We truly value your patronage and are thrilled to hear that you always enjoy your time with us.It's fantastic to know that our hotel has become your preferred choice in the area. Your satisfaction is our greatest reward, and we're committed to maintaining the high standards that keep you coming back.Should you ever need anything during your stays, please don't hesitate to reach out to our team. We're here to ensure that each visit is as comfortable and enjoyable as the last.Thank you once again for your kind words and for being a part of the Candlewood Suites family. We can't wait to welcome you back for another fantastic stay!Warm regards,Candlewood Suites Ocala

6/10 – Redelijk

Jennifer, Winchester

Positief: Netheid
I was offered a late check out of 1pm. They called at 11 to tell me I needed to be out by 12. I asked for a late check out so my child could finish her online school work in peace. But not to worry, we were promptly awakened by the house cleaning staff rolling their cart on tile floors right in front of our room… multiple times through the morning. 🙄 There is nothing around this hotel but a Dennys. Not unsafe or anything. The lady that checked us in was awesome. The night staff lady needs to fix her face because her judgement is very apparent. She gave everyone that came into the lobby a stank face and asked a member of our party if we were all checked in or had more coming. We booked multiple rooms and some of the reservations were jacked up. Won’t be staying here again.
1 nacht verbleven in april 2024
Reactie van Candlewood Suites Ocala op 17 apr 2024
Dear Ma'amIt sounds like you had a series of frustrating experiences during your stay, from the reservation mix-up to the late check-out miscommunication and the disturbance from the housekeeping staff. I can understand how these issues would put a damper on your stay, especially when you were hoping for a peaceful environment for your child's online school work.It's important for us to address these concerns and ensure that every guest feels valued and respected during their stay. I'll make sure to share your feedback with our staff, including both the positive comments about the helpful front desk lady and the areas where improvement is needed, such as communication and guest interaction.We sincerely apologize for the inconvenience and disappointment you experienced, and we appreciate you taking the time to share your feedback with us. If there's anything else we can do to make it right or if you'd like to discuss your experience further, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.

10/10 – Uitstekend

Elroy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe friendly
1 nacht verbleven in april 2024
Reactie van Candlewood Suites Ocala op 6 apr 2024
Dear Guestwe are happy to hear that you found your stay at Candlewood Suites Ocala pleasant and safe and that our Team was friendly and helpful. We hope to see you again in the future !

10/10 – Uitstekend

Arlond, Grand Cayman

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean property with generously sized and outfitted suites, fantastic customer service and overall amenities. Location is right of I-75 for easy access.
1 nacht verbleven in maart 2024
Reactie van Candlewood GM op 28 mrt 2024
Thank you so much for taking time to submit your feedback about your recent stay at Candlewood Suites Ocala I-75. We are glad to hear that you enjoyed everything about our hotel and want to welcome you back, as we would love to have you again. Safe travels!

10/10 – Uitstekend

Sylvia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and cleanliness of this hotel were excellent.
8 nachten verbleven in maart 2024
Reactie van Candlewood GM op 27 mrt 2024
Dear Guest, Thank you for your review and taking the time to submit it. We always appreciate 5 out of 5 and I'm glad you enjoyed your stay with us so much. We would love to have you return the next time you are in town.

10/10 – Uitstekend

Bridgette, Bradenton

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location that was clean and safe for a female traveling alone.
1 nacht verbleven in februari 2024
Reactie van Candlewood Suites Ocala op 19 feb 2024
Dear Ma'amIt sounds like you had a positive experience at Candlewood Suites in Ocala! Cleanliness and safety are definitely important factors, especially for solo travelers.We appreciate your feedback as it will help other female travelers to make an informed decision about the location of the Hotel and its surrounds.We hope to welcome you again soon !

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay
Fantastic, all personal were friendly and professional at all times. Room was clean and quiet. Breakfast was the best.
1 nacht verbleven in februari 2024
Reactie van Karin Fossa op 12 feb 2024
Dear Sir,It sounds like you had an excellent experience at the Candlewood Suites Ocala l! Friendly and professional staff, along with a clean and quiet room, are essential for a comfortable stay. We are happy to hear that you enjoyed your stay and hope to see you again soon !Sincerely,

10/10 – Uitstekend

Carey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, public spaces, and hotel room. Only two years old. Fantastic shower and bedding. They must've had 100 channels to choose from on the television lineup. Would definitely stay here again and recommend to everyone
1 nacht verbleven in februari 2024
Reactie van Candlewood Suites Ocala op 9 feb 2024
Dear Sir,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Beaumont Inn & Suites. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!

4/10 – Matig

Kelly

Reisde met huisdieren, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Staff was nice, room was nice, huge bathroom, bed was comfy
1 nacht verbleven in januari 2024
Reactie van Candlewood Suites Ocala op 9 feb 2024
Dear Guest,Thank you for your review and for choosing our hotel.We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel in the future.

10/10 – Uitstekend

Tom

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Poorly lit back parking. Loitering construction workers for the past 3 hours. Are they going to sleep in the truck? 4 or 5 guys just hanging out for extended periods of time and it makes me nervous what they up too. To many TV channels don't work. Fox Business and Fox News "no signal". Ironically all the other crap news stations came in fine. hmmmmm.
1 nacht verbleven in januari 2024
Reactie van Candlewood Suites Ocala op 9 feb 2024
Dear Sir,We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I kindly invite you to contact us directly to discuss your experience in more detail. We take great pride in our hotel's service, and we are always looking for ways to enhance those services, identify training opportunities, and provide an outstanding guest experience. We look forward to hearing from you and learning how we can make this right for you. Sincerely,

6/10 – Redelijk

Tim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was terrible! Although the property was clean, organized and wonderful…..the bed was super soft and neither my wife nor I could sleep in it! Just like in real estate the location is everything…..in the lodging business the bed is EVERYTHING! Terrible sleep experience!
1 nacht verbleven in januari 2024
Reactie van Candlewood Suites Ocala op 9 feb 2024
Dear Sir,It sounds like you had a disappointing experience with the bed during your stay, despite the rest of the property being clean and organized. Indeed, a comfortable bed can significantly impact one's sleep quality and overall satisfaction with accommodations. Have you considered providing feedback to the Hotel management about your experience? Constructive feedback can sometimes prompt improvements for future guests. Additionally, if you plan to stay at Candlewood Suites again in the future, you might want to inquire about our bed options to see if we can accommodate your preferences better.Yours sincerely,

2/10 – Ontzettend slecht

Russell E

1 nacht verbleven in januari 2024
Reactie van Candlewood GM op 22 jan 2024
Hmmmm, wish you would have given a bit more details so I could better understand where we went wrong during your stay. I'm sorry to see how much you didn't like our hotel.

10/10 – Uitstekend

Connie

Reisde met familie
This was one of the nicest hotels I’ve ever been in! It was spotless, clean smelling and a mini kitchen was a plus! Comfortable bed and Karin at the front desk was so pleasant! Will definitely stay here again only longer!!
1 nacht verbleven in januari 2024
Reactie van Candlewood GM op 22 jan 2024
Hi there! Thank you so much for your thoughtful and kind words. Karin will be thrilled to read your feedback! Please do come see us again, we would love to have you back.

10/10 – Uitstekend

Richard

Reisde met partner
CLEAN!
1 nacht verbleven in januari 2024
Reactie van Candlewood Suites op 15 jan 2024
Thank you for your feedback, we appreciate your business and hope to see you again soon

10/10 – Uitstekend

Paula, Fort Myers

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Candlewood Suites op 15 jan 2024
Thank you for your feedback, we appreciate your business and hope to see you again soon

8/10 – Goed

Jamie

3 nachten verbleven in januari 2024
Reactie van Candlewood Suites op 15 jan 2024
Thank you for your feedback, we appreciate your business and hope to see you again soon

10/10 – Uitstekend

Lynne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice
1 nacht verbleven in januari 2024
Reactie van Candlewood Suites op 15 jan 2024
Thank you for your feedback, we appreciate your business and hope to see you again soon

6/10 – Redelijk

David

It could be better!
Overpriced for the location and needs some updating!
1 nacht verbleven in december 2023
Reactie van Candlewood Suites op 18 jan 2024
Thank you for your feedback, we appreciate you taking the time. We are sorry to hear you weren't satisfied with your stay. We aim to keep our guests happy and well looked after.

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome stay
1 nacht verbleven in januari 2024
Reactie van Candlewood Suites op 15 jan 2024
Thank you for your feedback, we appreciate your business and hope to see you again soon

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Newer Hotel Right off highway
Excellent hotel Close right off the highway Full kitchen Comfortable Excellent customer service
1 nacht verbleven in januari 2024
Reactie van Candlewood Suites op 18 jan 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay. We hope to see you again

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice overnight stay. Room was very clean, staff was very welcoming. Would definitely stay again if in Ocala
1 nacht verbleven in december 2023
Reactie van Candlewood GM op 1 jan 2024
Thank you so much for your kind words. I'm so glad you enjoyed your stay with us. Please do come back again if you are in the area, we would love to have you. Happy New Year!

8/10 – Goed

Roberta

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family Event
2 nachten verbleven in december 2023
Reactie van Candlewood GM op 31 dec 2023
Thank you for taking the time to submit your feedback about your stay with us.

10/10 – Uitstekend

Dan

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Definitely will stay again. Above my expectations!
1 nacht verbleven in december 2023
Reactie van Candlewood GM op 29 dec 2023
Hello there! Thank you for taking the time to submit your feedback about your stay with us at Candlewood Suiites Ocala. I am really happy that you enjoyed your stay enough to give us a perfect score. Please do come see us again, we would love to have you back.

10/10 – Uitstekend

zhinong

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Candlewood GM op 29 dec 2023
Hi! Thank you for taking the time to submit your feedback about your stay at Candlewood Suites Ocala. I am so very happy that you enjoyed yourself and want to personally welcome you back to stay again. You are always welcomed here.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Candlewood GM op 29 dec 2023
Hello there! I am thrilled to see that you gave us a perfect score. Your feedback is invaluable to us and we want to thank you for taking the time to submit it. Please do come to see us again, we would love to have you.

8/10 – Goed

Jeff

1 nacht verbleven in december 2023
Reactie van Candlewood GM op 29 dec 2023
Hi there! Thank you for taking the time to submit your feedback about our hotel. I would love to hear about where we fell short. Please, let me know if you so wish. Otherwise, Happy New Year!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Candlewood GM op 29 dec 2023
Hi there! I'm thrilled to see that you enjoyed your stay with us and want to thank you for taking the time to leave your feedback, we appreciate it and want to welcome you back to stay with us again.

2/10 – Ontzettend slecht

Brian

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Candlewood GM op 29 dec 2023
Hi Brian! So sorry to see that you did not enjoy your stay with us. Unfortunately, you did not state why. I would like to hear more if you would like to let me know what went so wrong. Otherwise, take care!

10/10 – Uitstekend

Ruth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Candlewood GM op 18 dec 2023
Thank you so much for taking the time to submit your feedback. I am happy that you enjoyed your stay with us. Please do come to see us again, we would love to have you back.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Candlewood GM op 11 dec 2023
Hi There!!! Thank you for taking the time to submit your feedback. We love 5 out of 5 and appreciate it very much. Please do come back to see us again, we would love to have you!

10/10 – Uitstekend

C

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First time staying here and will be back. Clean and modern. Really well equipped kitchenette with the the room. Very convenient to 40 and I75.
7 nachten verbleven in november 2023
Reactie van Candlewood GM op 11 dec 2023
Hey Now! So happy that you felt we deserve a 10 out of 10. Your feedback is invaluable to us. Next time you are in the area, please come see us again. We would love to welcome you back!

10/10 – Uitstekend

Michelle E

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was clean & quiet. I had very relaxed evenings.
4 nachten verbleven in november 2023
Reactie van Candlewood GM op 8 dec 2023
We are so happy to hear that you were able to relax in the evenings during your stay with us. Please do come back and visit, we would love to have you.

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel!
We were in town for a swim meet and needed a hotel room that had a kitchenette. We enjoyed every aspect of this hotel and plan to stay here again. It was clean and the staff was pleasant. You can't ask for more, especially for the price.
3 nachten verbleven in november 2023
Reactie van April Frontdesk Manager op 5 dec 2023
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay during the swim meet and that our hotel met your expectations.We're thrilled to know that the kitchenette in your room was convenient for your needs, and we take great pride in maintaining a clean and pleasant environment for our guests. Our staff works hard to ensure a positive experience, and we are glad that their efforts contributed to your overall satisfaction.Your kind words about the cleanliness, the pleasant staff, and the value for the price are truly appreciated. We look forward to welcoming you back on your next visit to [town]. If you have any specific feedback or suggestions for improvement, please feel free to share them with us.Once again, thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you again in the future.

10/10 – Uitstekend

Carolyn

1 nacht verbleven in december 2023
Reactie van Candlewood GM op 29 dec 2023
Thank you so much for taking the time to submit your feedback. I see that you enjoyed your stay with us and that makes me really happy! Please do come to see us again!

6/10 – Redelijk

Marn-Yee

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
No toilet paper, didn't provide after reminder.
2 nachten verbleven in november 2023
Reactie van Candlewood GM op 28 nov 2023
So sorry to hear this Marn-Yee! Not sure why we dropped the ball, but I am truly sorry for that. Thank you for taking the time to submit your feedback.

8/10 – Goed

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New looking and clean!
Everything looked clean and new. But we thought it was laid out oddly. Some spaces were so unnecessarily large and some way too small. Like bathroom you had to close the door to even use the sink. Also I have never seen a k bed without two bed side tables. Odd! Not handy if you need to but anything on the table. But overall a nice place with a mini kitchen which is always nice to have.
1 nacht verbleven in november 2023
Reactie van Candlewood GM op 28 nov 2023
Thank you for taking the time to submit your feedback. I have made note of your comments and will pass them on to the powers that be. Come to see us again if you're ever in the area.

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only negative was my coffee pot didn’t work, but otherwise outstanding.
1 nacht verbleven in november 2023
Reactie van Candlewood GM op 16 nov 2023
Hi there! Thank you for taking the time to submit your valuable feedback. So glad you enjoyed your stay with us. The coffee pot issue will be checked by housekeeping and rectified. Please come see us again, we would love to have you!

10/10 – Uitstekend

Lori

1 nacht verbleven in november 2023
Reactie van Candlewood GM op 7 dec 2023
Thank you for taking the time to submit your feedback. Please come stay with us again, we would love to have you.

10/10 – Uitstekend

patrick

Positief: Netheid, staat van de accommodatie en faciliteiten
very clean and most helpful staff
2 nachten verbleven in november 2023
Reactie van Candlewood GM op 6 nov 2023
Thank you for choosing Candlewood Suites Ocala for your lodging needs. I am so happy that you had a good stay with us. We would love to have you again!

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was newer, clean, and staff was very congenial….. would stay again, in a heartbeat…..
2 nachten verbleven in november 2023
Reactie van April op 6 nov 2023
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and that you found our property to be clean and our staff congenial. We truly appreciate your positive feedback, and we look forward to welcoming you back for another fantastic stay in the future. Your satisfaction is our top priority, and we can't wait to host you again in a heartbeat!

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stop lots around
1 nacht verbleven in november 2023
Reactie van April op 6 nov 2023
Thank you for your kind words! We're delighted to hear that you had a great experience during your stay. We strive to provide our guests with a convenient and enjoyable environment, and it's wonderful to know that you found plenty of amenities and attractions nearby. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
I stopped for a night and will stay again when passing through. Hotel was nice and clean. Didn’t use any of the amenities but had a great rest.
1 nacht verbleven in november 2023
Reactie van Candlewood GM op 3 nov 2023
Thank you so much, I'm happy you rested well. You are always welcomed here; we'd love to have you again. Thank you for choosing Candlewood Suites Ocala for your lodging needs!

2/10 – Ontzettend slecht

Sean

1 nacht verbleven in oktober 2023
Reactie van April op 6 nov 2023
Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your honesty and value your input.We are sincerely sorry to hear that your experience fell short of your expectations, and we understand that a rating of 1 indicates a less than satisfactory visit. Please accept our apologies for any inconveniences you may have encountered during your stay. Our ultimate goal is to provide all our guests with exceptional experiences, and we regret that we didn't achieve this during your stay.We would like to learn more about your specific concerns to better address them. If you could provide more details about your experience, it would help us tremendously. You can reach out to us directly through my email April.ocfcw@gmail.com or call 352-304-6861