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Beoordelingen van Pacific Sunrise Inn & Suites

2 out of 5
Pacific Sunrise Inn & Suites
845 Ocean Shores Blvd NW, 54, Ocean Shores, WA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 152 van 325 beoordelingen" "
Gastenscore: 8 - Goed. 83 van 325 beoordelingen" "
Gastenscore: 6 - Redelijk. 47 van 325 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 325 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 325 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Blain

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a nice room, friendly staff, and the location was everything we could have asked for.
1 nacht verbleven in mei 2024
Reactie van Guest Services op 16 mei 2024
Thank you for staying with us! We are glad you enjoyed your stay and that our staff was friendly. We hope to see you again!

10/10 – Uitstekend

Keira Anne

Positief: Netheid, personeel en service
4 nachten verbleven in april 2024
Reactie van Guest Services op 16 mei 2024
Thank you for staying with us! We are glad you enjoyed your stay! We hope to see you again!

6/10 – Redelijk

Mark

Reisde met familie
Positief: Netheid
Looks like it is under new management. Signs are temporary. Offered breakfast was anemic at best with limited mini muffins and coffee.
1 nacht verbleven in mei 2024
Reactie van Guest Services op 13 mei 2024
Thank you for staying with us! We appreciate the feedback! We hope to see you again!

8/10 – Goed

William

Positief: Staat van de accommodatie en faciliteiten
Parking lot full. Overflow parking near pool has no night lights. Dark and remote. Unsafe walking conditions at night.
2 nachten verbleven in mei 2024
Reactie van Guest Services op 13 mei 2024
Thank you for staying with us! We appreciate the feedback! We hope to see you again!

10/10 – Uitstekend

Marion, Spanaway

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice staff. Clean room. Good price.
1 nacht verbleven in mei 2024
Reactie van Guest Services op 12 mei 2024
Thank you for staying with us! We glad you had an amazing stay! We hope to see you again!

8/10 – Goed

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was super friendly. They don't have daily housekeeping unless you ask for someone to come in, but if we needed anything, they provided it quickly. The sign out front looked tattered (perhaps they expected their new replacement sign to be installed sooner), and there was a patch job on the room's wall and in the bathroom. But it was clean, smelled clean, shower was good, and was comfortable. Had both microwave and minifridge.
3 nachten verbleven in mei 2024
Reactie van Guest Services op 9 mei 2024
Thank you for staying with us! We appreciate the feedback! We are working on getting a better sign then the temporary one that we have. We hope to see you next time!

8/10 – Goed

Anna

Reisde met een groep, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great hotel for pets and a short trip to Ocean Shores for clamming. The only issue we had is there is barely any parking. The pool was very clean and the staff were really friendly and helpful! The night shift gal is great and stayed late just so we could check in!
2 nachten verbleven in april 2024
Reactie van Guest Services op 5 mei 2024
Thank you for staying with us! We are glad you enjoyed your stay! We do have an overflow parking lot in front of our pool area. We hope to see you again!

10/10 – Uitstekend

Loc

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Services op 5 mei 2024
Thank you for staying with us! We are glad you enjoyed your stay! We hope to see you again!

8/10 – Goed

Joey, Puyallup

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Woman at front desk was great. Helped when we had a TV problem in the room and helped my wife in the pool area. She went above and beyound. Thank you Dana!
2 nachten verbleven in april 2024
Reactie van Guest Services op 30 apr 2024
Thank you for staying with us! We are glad that your stay went well! We will inform Dana about this review! We hope to see you again!

8/10 – Goed

ROBERT

Overrall good value. Good family place to bring the kids
1 nacht verbleven in april 2024
Reactie van Guest Services op 30 apr 2024
Thank you for staying with us! We hope to see you next time!

6/10 – Redelijk

kay

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is in the midst of a new company taking over this hotel. Staff were great. Rooms are not convenient for space with a couple grandkids. Trying to fix and serve food is limited. You can go down and meet with other in your group and eat food in their breakfast area.
3 nachten verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
Thank you for staying with us! We appreciate the feedback! We hope to see you again!

6/10 – Redelijk

Margaret

Positief: Netheid, personeel en service
Hot tub jets didn't work, no soap, coffee pot umplugged & unable to plug it in. No outdoor lounging space.
2 nachten verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
Thank you for your feedback! We appreciate it and will have it in our notes for improvements we can work on. We hope to see you again!

2/10 – Ontzettend slecht

KHATANTUUL

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
Thank you for staying with us. We hope to see you again

6/10 – Redelijk

Andrea

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
The pool was great. Staff nice and friendly. Rooms need some work. I would stay again if I got a good deal. I would try to get the 3rd floor with hopes of an ocean view. No beach trail from hotel.
2 nachten verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
Thank you for staying with us! We appreciate the feedback! We hope to see you again!

8/10 – Goed

Brad

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Have stayed there a few times and probably will again. I wish their tv connection wasn't so janky but otherwise good place to stay.
1 nacht verbleven in april 2024
Reactie van Guest Services op 26 apr 2024
Thank you for staying with us! We are glad you enjoyed your stays here! We look forward to seeing you again!

6/10 – Redelijk

Debra

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Thank you for staying with us! We hope to see you again!

6/10 – Redelijk

Danielle

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I first arrived at 9pm there was no one at the front desk, no bell to ring, I have to just wait around until someone finally showed up. I was even calling the hotel as I stood there and no one was answering. The girl finally came and gave me a room key. I went to the room and this first room they gave us smelt horrible and there were brown stains all over the bed. I told the front desk that I was not going to sleep in that disgusting room. She gave me a new room and told me the wrong room number. After trying to get into the room she said with no luck I went back to the front desk and she wasn’t even there. There were two other guests at the desk who asked if I was 318 and I said yes and the guest said “oh, she told us that if you came back down that your actually in 317 and that she’s so sorry that she told you the wrong room nunber”. That was annoying! The second room was clean, quiet and nice. I tried then tried the pool and it was so tiny that only one family could swim in it at a time. I will not be staying here again.
2 nachten verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Thank you for staying with us. We are terribly sorry about the issues that had happened. We thank you for the feedback.

10/10 – Uitstekend

Casey

1 nacht verbleven in april 2024
Reactie van Guest Services op 5 mei 2024
Thank you for staying with us! We are glad you enjoyed your stay! We hope to see you again!

10/10 – Uitstekend

Danielle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool and jacuzzi are very nice. Staff was great and very helpful. It was very clean. Modern furniture. Comfortable beds! Great value, highly recommend to anyone.
1 nacht verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Thank you for staying with us! We are glad to hear that your stay was great! We hope to see again!

10/10 – Uitstekend

Tabitha

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Great!
1 nacht verbleven in april 2024
Reactie van Guest Services op 14 apr 2024
Thank you for staying with us! We are glad that your stay went great! We hope to see you again!

2/10 – Ontzettend slecht

Charity

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool was nice. Our room was dirty and the toilet didn't flush well.
2 nachten verbleven in april 2024
Reactie van Guest Services op 18 apr 2024
Thank you for staying with us. We are terribly sorry that your stay didn't go as planned.

8/10 – Goed

Elizabeth, Longview

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services op 13 apr 2024
Thank you for staying with us! We are glad that your stay went well. We hope to see you again!

8/10 – Goed

Albert

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Guest Services op 13 apr 2024
Thank you for staying with us! We are glad that your stay went well. We hope to see you again!

10/10 – Uitstekend

diana

Reisde met familie
Positief: Voorzieningen
The person at the front desk who checked us in, I think Dana was her name, was awesome. Super nice, friendly and excellent customer service. She should be trainer in hospitality customer service because she cares about the guests and it shows.
1 nacht verbleven in april 2024
Reactie van Guest Services op 10 apr 2024
Thank you for staying with us! We are glad that your stay went great! We will inform Dana that you had loved her customer service! We hope to see you again!

10/10 – Uitstekend

Carol, Burien

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were cheerful and friendly. Front desk staff were helpful and professional. I was traveling with young children (4 and 7 yrs), so the pool and hot tub made their day. If you are looking for a pleasant, affordable and family friendly hotel, this is the perfect place.
1 nacht verbleven in april 2024
Reactie van Guest Services op 7 apr 2024
Thank you for staying with us! We are glad to hear that you enjoyed your stay! We look forward to seeing you next time!

8/10 – Goed

Charlotte

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Guest Services op 7 apr 2024
Thank you for staying with us! We hope to see you again!

6/10 – Redelijk

Daniel

Reisde met familie
Positief: Netheid, personeel en service
Average place to stay. Clean and had comfortable beds. The pool was small but warm which was great for the kids. Could hear the room next door pretty well. Dont count on any food in the morning or coffee for that matter.
1 nacht verbleven in april 2024
Reactie van Guest Services op 4 apr 2024
Thank you for staying with us! We appreciate the feedback! We hope to see you next time!

10/10 – Uitstekend

Cody

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lady at the front office, was one of the nicest people I’ve ever met!
1 nacht verbleven in april 2024
Reactie van Guest Services op 4 apr 2024
Thank you for staying with us! We are glad to hear that our staff were great! We hope to see you next time!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will be back!
2 nachten verbleven in maart 2024
Reactie van Guest Services op 4 apr 2024
Thank you for staying with us! We will see you next time!

4/10 – Matig

Rebecca

Reisde met huisdieren, Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Our room did not have shampoo, conditioner, soap. The shower curtain was too short. The sink drained slowly. The carpet in our room did not look good. The backyard where you can let your pet do their business needed some attention or pet owners should be more responsible about their pets. The room above ours had a child running around and its footsteps were loud and annoying especially when you’re trying to get some rest and had to get up early the next morning. They had coffee and mini muffins available for breakfast.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 4 apr 2024
Thank you for your feedback! We will show this to our higher ups! We hope to see you next time!

10/10 – Uitstekend

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fit our needs and price was good
2 nachten verbleven in maart 2024
Reactie van Guest Services op 4 apr 2024
Thank you for staying with us! We are glad to hear that your stay went well. We hope to see you again!

10/10 – Uitstekend

Jonathan

1 nacht verbleven in maart 2024
Reactie van Guest Services op 4 apr 2024
Thank you for staying with us! We hope to see you next time!

4/10 – Matig

Shayna

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This hotel seemed really great until the coffee situation in the morning. The coffe pot was actually a kuerig and not a normal one. There were no paper cups in the room so we could not brew coffee even if it did work. We also did not receive any room service. Our trash was overflowing since we were there for 3 nights. Also the continental breakfast was just a bunch of super cheap prepakaged walmart brand breakfast snacks. It wouldve been perfect for a young child. It was almost a nice hotel but the coffee thing really ruined it for me. Everything else was just fine.
3 nachten verbleven in maart 2024
Reactie van Guest Services op 5 apr 2024
Thank you for staying with us. All of our rooms have a mini fridge, microwave, and a Keurig coffee machine. Our housekeeping services are by request only between the times of 10AM to 2PM. We appreciate the feedback and will inform our higher ups to see about more variety for our pastries.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Your staff are very nice and helpful the place is amazing
3 nachten verbleven in maart 2024
Reactie van Guest Services op 28 mrt 2024
Thank you for staying with us! We will inform our staff that they were nice and helpful! We hope to see you again!

4/10 – Matig

Michael

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Unprepared for guests
1 nacht verbleven in maart 2024
Reactie van Guest Services op 4 apr 2024
Thank you for your feedback! We will be showing the higher ups. We hope to see you next time!

2/10 – Ontzettend slecht

Willow

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel staff left at 11pm and we had no phones in the room which is extremely unsafe when your staying in a place that is nortoriously terrible for cell service. I should be able to reach 911 from my room. WIFI worked well in my room though. The neighbors next to me were so loud and kept me up until 3am since we had the weird shared door that lead to both of our rooms, I could hear everything. Since the staff was gone until 7am I couldn't even request to move to a less populated area so I could sleep before the 10 hour work conference I had the next morning at 7am. Which I had to be late to since I had to check out at that eaxact time since no one was staffed until 7am. Also the 7am employee showed up 20 minutes late. I will never EVER stay at that place again.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 10 apr 2024
Thank you for your feedback we are still in the middle of upgrading our hotel. We do have an off site person that would have been able to come in if notified. We hope you have a wonderful day.

8/10 – Goed

Frank

Positief: Netheid
I paid cash for my room yet you charged my bank account for my stay, please refund my account Frank Keitzman 3/20/2023 Thank you 253-225-0375
2 nachten verbleven in maart 2024
Reactie van Guest Services op 4 apr 2024
Thank you for staying with us. We have checked with your reservation and the amount charged on the card was refunded. It usually takes 5-7 business days for the refund to go through.

8/10 – Goed

Joey, Puyallup

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location.
2 nachten verbleven in maart 2024
Reactie van Guest Services op 28 mrt 2024
Thank you for staying with us! We are happy to hear you had a wonderful stay! We hope to see you next time.

4/10 – Matig

VIOLA

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Guest Services op 28 mrt 2024
Thank you for staying with us. Have a wonderful day.

8/10 – Goed

Kimberlee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you for staying with us! We hope to see you again!

8/10 – Goed

Genessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
Thank you for staying with us! We hope to see you again!

10/10 – Uitstekend

Bobbi

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay! We loved the pool and hot tub, it was amazing! They also set out muffins and oatmeal in the morning which was so convenient. We will definitely stay here again!
Reactie van Guest Services op 20 mrt 2024
Thank you for staying with us! We are glad to hear that your stay was great! We will see you next time!

10/10 – Uitstekend

Sara

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Guest Services op 16 mrt 2024
Thank you for staying with us! We hope to see you again!

10/10 – Uitstekend

Shauna

Reisde met een groep, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the secure facility. With all the extra room in the pool area, you really should put the slides back in though!
3 nachten verbleven in maart 2024
Reactie van Guest Services op 16 mrt 2024
Thank you for staying with us! We are glad to hear you loved the pool! We hope to see you again!

10/10 – Uitstekend

Chris

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay! Visiting friends really enjoyed it as well. Staff is working hard through the transition and are to be commended. Would stay again!
6 nachten verbleven in maart 2024
Reactie van Guest Services op 13 mrt 2024
Thank you for staying with us! We are glad to hear you had a great stay! We will see you next time!

6/10 – Redelijk

Brian

Good
2 nachten verbleven in maart 2024
Reactie van Guest Services op 13 mrt 2024
Thank you for staying with us! We hope to see you again!

2/10 – Ontzettend slecht

Rebecca

Reisde met een groep
There were no cups in the room for coffee, ask they said they had them next to the continental breakfast, they did not. The next morning no cups at breakfast and there was 1 small muffin and we were there 15 minutes after the start time. The TV in our room only got 1 channel. Looked out of a dirty or bad window to see a junk pile. All and all I we will never stay there again, and think we should get a refund.
1 nacht verbleven in maart 2024
Reactie van Guest Services op 10 mrt 2024
Thank you for your feedback. We will be sharing this with our crew. Please note that if we had known that the pastries were gone we would have set out more. We are terribly sorry that the pastries had gone so quickly and there were no cups. Unfortunately the junk pile is due to the building next to us doing remodeling/renovations on their property. We apologize once again. Please have a good day.

6/10 – Redelijk

Douglas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No 24 hr desk, coffee in room but nothing to put it in, price right for rooms, dog run out back perfect for our crazy pup, but no poop bags
2 nachten verbleven in maart 2024
Reactie van Guest Services op 8 mrt 2024
Thank you for staying with us. We are terribly sorry that we didn't have some items available during your stay.

8/10 – Goed

Helen

Dog friendly
1 nacht verbleven in maart 2024
Reactie van Guest Services op 8 mrt 2024
Thank you for staying with us! We love the different pets that come through! We hope to see you again!

8/10 – Goed

Amber

1 nacht verbleven in februari 2024
Reactie van Guest Services op 23 mrt 2024
Thank you for staying with us! We hope to see you again!