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Beoordelingen van Luxe Seaside Villa volledig bemand

Luxe Seaside Villa volledig bemand
ocho rios, saint ann

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 34 van 38 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 38 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 38 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 38 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 38 beoordelingen" "

10/10

Netheid

10/10

Voorzieningen

10/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Matthew L.

Positief: Netheid
Magical Stay
Beautiful location that’s better than the pictures. Lots of areas to hang out. Staff was friendly helpful and flexible. The best we’ve worked with. We loved how quiet and peaceful the location is and felt very safe at all times. The kids loved the pool, slide and trampoline along with the fabulous snorkeling. Only negative was no beach to walk along. But that wasn’t advertised. Very memorable New Year’s Eve trip. We loved it!
5 nachten verbleven in december 2023

10/10 – Uitstekend

Isabelle H.

Positief: Netheid
Ideal house for our annual strategic meeting
Property is exactly as shown, large main house with small cottages for guests' intimacy. The infinity pool falling into the ocean is really stunning, the staff was attentive to our needs and expectations and the Chef is amazing! all meals were great. Overall a perfect stay, our only wish was to be able to stay longer...
9 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid
A must stay!
The property is great for couples or families. The uniqueness of the rooms is a change from standard hotel rooms. The outdoor area allows for the privacy that makes you feel like your on an island by yourself. The staff was great! The chef and her team was outstanding. The housekeeper ensured that everything was tidy and clean. The maintenance guy was great with the upkeep of the property. Last but not least the property manager worked with us from the reservation until we were back home. Everyone was exceptional in their responsibilities. One con was the electric went off multiply times. The AC in one of the cottages was out all night from the outage. The should be addressed immediately.
3 nachten verbleven in juni 2023
Reactie van VrboOwner op 12 jul 2023
Dear Calvin, Thank you very much for taking the time to review your recent stay with us! We are delighted to know that you enjoyed the property and amenities that we offer! I am very pleased to know that our entire team made your holidays a positive and an exceptional experience. I will share your feedback with them to let them know to keep up the amazing work. Thank you for sharing what we should improve with us. We do appreciate your feedback. Once again please do accept my sincere apologies for the electrical outages. I contacted the electricity provider (the only one on the island) the day of your departure to discuss this matter. Unfortunately they were working in certain areas of the city to improve the overhead power lines and that evening (when power outages occurred) they had to run the tests in our community. We do apologize for the inconvenience this caused. We will continue working towards improving our systems. I also conveniently placed the notes with my personal number in every bedroom (bedside table), in case of any situations, to be able to reach me directly, for emergencies or if something was wrong. I am available for our guest and I am sure if I received earlier the information (when power outage happened at 5 pm) I would be able to restart and repair the AC unit - for it to be ready to work at night. I was not aware of this issue and I do apologize for the inconvenience it caused. I hope overall your experience and stay with us was pleasant and this situation did not affected your trip negatively. We wish that we will be able in the future to make your stay and experience even better and that your next visit will run smoothly without any issues. We hope to see your group back very soon! Thank you! Joanna Property Manager

10/10 – Uitstekend

Julian W.

Positief: Netheid
Absolutely above Expectations
All that i can say is WOW! I knew from reading all the positive reviews that crystal cove was the perfect place for us to stay but once we arrived it really put things into perspective. This place blew us away and if i could give it a rating of 20 i would. Lol But in all seriousness this villa was perfect. From the cleanliness to the excellent staff, the views and the food, oh boy the food was my favorite! If you are looking for the perfect place to stay with a group of friends or family i highly recommend crystal cove. It's a 10 out of 10 for sure. I want to thank Jordan and the wonderful staff for the fantastic experience. We literally did have to lift a finger for anything. I cannot wait to go back next season. Thanks for everything Julian
7 nachten verbleven in juni 2023
Reactie van VrboOwner op 11 jul 2023
Dear Julian, Thank you for taking the time to leave us such a wonderful review! We are extremely happy to hear that you enjoyed your stay here at Crystal Cove Villa and that your expectations were exceeded. Your positive and great experience is our priority. We are glad to hear that our staff made your stay very pleasant. We are always trying our best to make your experience memorable, and we are glad that we have achieved it! We hope to see your group back in the future! Thank you! Joanna Property Manager

10/10 – Uitstekend

Melissa M.

Positief: Netheid
Perfection in Paradise
If you are seeking vacation perfection in every possible way, you've found it! This was our fifth trip to Jamaica, and it was by far the best. Our daughter chose Crystal Cove Villa for her senior trip. The property is immaculate, but the staff really makes the place stellar. Joana is the consummate professional, managing every need and even the unexpected with aplomb and grace. She is also an exceptional tour planner, and her best suggestion was contracting Oneil Taylor for all our tour/transportation needs. His service was exceptional and was only outshined by his personality. Mrs. Barbara is an absolute force of nature in the kitchen and is also one of the kindest, most patient and most nurturing people. Christine and Norma were fantastic. Diane kept the house in perfect order. And, of course, Ricardo was always in motion keeping the grounds looking perfect…or creating an amazing cocktail. Crystal Cove Villa is above reproach. The villa was designed to showcase harmony between the indoor and outdoor worlds. Each room has a unique feel, from the restive quiet main floor front bedroom to the engaging over-water cottage and outdoor shower. Watching the sun set from the infinity pool was spectacular, and the ambiance created by the landscape lighting after sunset simply added to the magic. The slide, trampoline and private stairs into the ocean were group favorites. If you can book this villa, do it. Don't wait or second-guess. You won't be disappointed.
7 nachten verbleven in mei 2023
Reactie van VrboOwner op 10 jul 2023
Dear Melissa, Thank you for such a wonderful, detailed review and for taking the time to write about your stay with us. I am very pleased to hear that our staff and villa made your stay the best experience so far while in Jamaica. As you mentioned: “The property is immaculate, but the staff really makes the place stellar”, we believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud and motivates us at the same time! It was absolutely a pleasure hosting your group!!! We hope to see the whole group back very soon. Thank you, Joanna Property Manager

10/10 – Uitstekend

Peyton S.

Positief: Netheid
We’ll worth the price
Beautiful and spacious. Great staff are willing to please and are very capable and kind. We had four couples staying and it was total relaxation. I highly recommend Crystal Cove.
7 nachten verbleven in februari 2023
Reactie van VrboOwner op 10 mrt 2023
Thank you so much for taking the time to review our Villa. I am delighted that you had a great stay with us. Thank you for all your kind words! It was a pleasure to host your group Peyton. We hope you come back to stay with us again in the future!

10/10 – Uitstekend

Kendra M.

Positief: Netheid
Absolute Paradise
This property is absolute perfection, where indoor luxury meets outdoor paradise. It's even more impressive than the pictures can capture. As beautiful as Jamaica is, we enjoyed the property so much that it was hard to leave it to explore the island. The staff was incredible - so warm and personable; they really added to our enjoyment of the trip. Joanna, the property manager, anticipated our every need, was so helpful in planning outings, and accommodated our every request (many of them last minute - sorry, Joanna!). Every recommendation she made was just perfect; I trusted her from beginning to end. Barbara, the chef, also deserves a special shout-out for her incredibly delicious food and for her sweet, nurturing nature. I cannot say enough wonderful things about this property and the staff; we can't wait to go back! (Things I wish I had known: 1) The bedrooms will get as icy cold as you want! Knowing that it was going to be incredibly hot and humid in July, I worried that the property's air conditioners would not get cold enough to provide a respite from the heat. But the air conditioners were definitely up to the task of keeping us cool. There's no air conditioning in the common areas because those spaces are really about indoor/outdoor living, but the bedrooms will get as cold as you need them to. We were told there was an option to make the indoor common area cool by closing all the doors to the outside and opening all the bedroom doors, but we really never wanted to leave the outdoor common areas, so we never tried it out. 2) I worried a little that it might feel awkward having staff around the house all day, but it was truly wonderful having them there. They were the loveliest people and also unobtrusive; and of course, they made our vacation so much better by doing all the work and letting us focus on fun and relaxation. I'm really going to miss them on my next vacation! 3) Bring a lot of cash. Your house staff will need it for grocery shopping and paying fresh fruit/fish vendors, and you'll need it for tips when you go out and for the staff at the end. You'll save yourself several trips to the ATM, which are hard to get to and not always reliable.)
6 nachten verbleven in juli 2022
Reactie van VrboOwner op 10 mrt 2023
Thank you so much for all your kind words Kendra! It was wonderful to have your group around! We all miss you! We thank you for your trust and choosing us for your holidays! We that you will revisit us in the near future!

10/10 – Uitstekend

Tammy F.

Positief: Netheid
Paradise
If you are considering staying at this property…DO IT! My husband and I have now been to Jamaica 5 times and this was by far the best experience we’ve had. The property, the grounds, the house are not only immaculate but it’s also really fun. From our driver O’Neil who took care of 8 of us for 10 days, to the management, to the staff…5 star treatment! Miss Barbara and Miss Norma rocked it in the kitchen…Miss Diane made sure house was well taken care of and Ricardo constantly working to keep the grounds and the pool beautiful (he also made sure we had drinks in our hands) The staff made our trip an unforgettable memory..we would come back to this property for another amazing vacation in a heartbeat 💗
9 nachten verbleven in mei 2022
Reactie van VrboOwner op 22 jun 2022
Dear Tammy, Thank you so much for choosing to stay at Crystal Cove Villa and taking the time to leave us such a fantastic 5 star review! Your feedback is greatly appreciated. We’re delighted that our team made your trip unforgettable. It was truly a pleasure for us to host you and your group and we are looking forward to welcoming you again soon! Joanna Property manager

10/10 – Uitstekend

Delores T.

Positief: Netheid
So Relaxing
Wechadcso much un and the staff was amazing!!!❤
4 nachten verbleven in maart 2022
Reactie van VrboOwner op 22 jun 2022
Dear Delores, Thank you so much for choosing Crystal Cove Villa for your holidays and taking the time to leave us this beautiful review! We count ourselves lucky for guests like you and your group. We look forward to hosting your group again in the future! Joanna Property manager

10/10 – Uitstekend

Nzinga, Atlanta

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is simply fabulous. The decor is unmatched, and the amenities are unbelievable. The staff were courteous and demonstrated excellence in all of the services they offered. The chef is exceptional and created authentic Jamaican dishes that were delicious. Our family had the time of our lives and will definitely return!
5 nachten verbleven in maart 2022

10/10 – Uitstekend

L M.

Positief: Netheid
Amazing Times Had at Crystal Cove
Had an amazing holiday with family. Everything was seamless and as advertised. Staff was amazing!! Food delicious!! Grounds and home impeccable. Couldn’t ask for anything better! Would come back in a heartbeat!!
7 nachten verbleven in februari 2022
Reactie van VrboOwner op 20 mei 2022
Dear Leann, Thank you for taking the time to write this beautiful review. We loved having you and your family! It was an absolute pleasure communicating with you and organizing your stay with us. We hope to see you soon! Joanna - property manager

10/10 – Uitstekend

Daniel B., HUNTINGTON BEACH

Positief: Netheid
Ashley's 35th
We had an absolutely fantastic time. Barbara, Norma, Diane and Ricardo the staff went above and beyond. The Villa is beautiful and very nicely furnished with great amenities. I must say though the the stay would not have been as good if Joanna the house manager had not been there. She made sure that each and everything was taken care of. From transportation to and from any excursions we wanted to just making sure that we had a cocktail in our hand at all times. The owner of his property needs to make sure that he never loses her because she is absolutely phenomenal.
6 nachten verbleven in februari 2022
Reactie van VrboOwner op 16 mei 2022
Dear Daniel, thank you for taking the time to leave us such a wonderful review! We are extremely happy to hear that you loved your stay at Crystal Cove Villa. Your satisfaction is our priority. We are glad to hear that our staff made your stay very pleasant. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! We hope to see the whole group back very soon! Joanna - Property Manager

10/10 – Uitstekend

Avelina M.

Positief: Netheid
Best 21st Birthday EVER
I first want to say thank you to Jordan and the amazing staff at Crystal Cove. My gift to my sister for her 21st was this trip and there was nothing that could have made it better! Vincent’s amazing curry, Norma and Dian’s pleasant demeanors and helpfulness, and Richardo’s drinks made this trip everything I could’ve wanted for my sister and thensome! If you’re having second thoughts about booking, DONT! You’ll be missing an experience of a lifetime!
6 nachten verbleven in augustus 2021
Reactie van VrboOwner op 22 jun 2022
Thank you so much for choosing our property and leaving us such a beautiful review, Avelina! We are so happy that you loved your experience. It warms our hearts to hear such amazing feedback! We can’t wait to have your group back! Joanna Property manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid
Superior everything
Tremendous residence, and location. Wonderful staff of four who are included in the rental price. My group of 13 family members all loved the house staff, it became one large family. I have rented 7 large homes over 25 years and this was the best overall experience.
14 nachten verbleven in juli 2021
Reactie van VrboOwner op 22 jun 2022
Dear Paul, Thanks so much for your feedback! We are delighted that you enjoyed your experience, and we truly appreciate 5 star rating. Our team works very hard to keep our guests happy and your review made our day! Thanks again, and we hope to serve you again soon. Joanna Property manager

4/10 – Matig

Pamela D.

Positief: Netheid
Pretty House but nothing works
I rented this villa going off the pictures and the overall rating it received however; my experience wasn’t what I expected. First, I didn’t have any correspondence with the owner until days prior to my trip even with booking over six months in advance. The owner reached out the day when if I decided to cancel my booking I would only receive half of my money or even no money. They were several things that didn’t work inside of the house including the main refrigerator and the living room air conditioning systems. One of the bedroom tv didn’t work and was infected with water bugs. When these concerns were brought up to the owner he stated and I will quote “ this is a third country”. The water pressure in some of the rooms was horrible. The best things about this house the gardener Ricardo and the house attendant Ms. D.... but besides that my guest and I tired to make the best out of a bad situation. But when your paying over 2,000 for the night better service and up keep should be guaranteed.
4 nachten verbleven in juni 2021
Reactie van VrboOwner op 23 jun 2022
Dear Pamela, Thank you for staying with us and taking the time to leave your review. We are ordinarily known for our exemplary customer service here which is why I truly apologize that your experience was not what you expected and for issues that occurred during your stay. We really appreciate you bringing this problems to our attention, all feedback is important to us. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. Keeping our guests happy is our number one priority therefore we provided training to all members of our team in order to improve the communication and guest experience. Our cancellation and refund policy is always easily accessible on the website if needed. We replaced the tv, refrigerator and problematic air conditioning units for new ones. We also repair, change and address any issues as fast as it is possible. Property manager is conducting daily inspections and is available after hours remotely for the convenience of our guests. We hope you will consider staying with us again in future, we will be able to offer you discount, improve your stay and provide you with memorable experience up to our high standards. Joanna Property manager

10/10 – Uitstekend

Kalisha K.

Positief: Netheid
Crystal Cove- Kelley Family and Friends
We absolutely loved our stay at Crystal Cove. The place is beautiful and designed so nice! My family and I really enjoyed ourselves. The place is located right in the city, there were many excursions to do. The staff were phenomenal!!! Although the property itself made our trip really fun, the staff being amazing topped it off. The food was great, Ms. Felicia and her crew are amazing. My family and I will definitely be back.
4 nachten verbleven in maart 2020
Reactie van VrboOwner op 23 jun 2022
Hi Kalisha, Thank you very much for choosing to stay with us and for a fantastic 5 star review! Your feedback is greatly appreciated. We are delighted to hear that our staff made your experience enjoyable and memorable. We can’t wait to have your group back! Joanna Property manager

10/10 – Uitstekend

Priya C.

Positief: Netheid
Paradise!
Just returned from a girls trip over Presidents’ Day weekend. The five of us had an amazing time at Crystal Cove. The property itself is absolutely gorgeous with every room having a different amazing feature or vibe. Some of the rooms were more rustic and some were hotel quality. We spent many lazy hours by the gorgeous infinity pool and relaxing around the fire pit. The only hiccup are some plumbing issues that have been mentioned In other reviews as well. One of the showers did not get warm or hot water at all during our entire stay. After the first two days the hot tub didn’t work which was quite disappointing. On the very last morning, before we were set to leave for the airport, three out of the five showers were not working at all. We were told that this was due to a main being shut off for repairs on the street. One other small hiccup was some cutting of corners with service by the house manager. Basically if we didn’t know to ask for some thing it wasn’t offered. For example there were no cushions on the very plentiful outdoor furniture on the property. We did find this strange but just assumed that they weren’t available. When the owner came by to see how our visit was going he was surprised when we mentioned that it would’ve been nice to have cushions. Surprised because he said there were cushions for all the seating. He called out to the house manager who explained that all of the cushions had “blown away in the breeze“. All of us, including the owner, were a bit suspicious of this explanation. There was also a speaker that was brought out for the first time on the very last night that we could connect our phones to for music. It would’ve been nice to have had this speaker from the very start. However, what made up for these short cuts in service was more than made up for by the unbelievable chef at Crystal Cove. Although she’s very serious she certainly takes her job seriously she is actually very sweet and kind and thoughtful.She is an extremely talented chef and made some absolutely spectacular meals for us. But besides that, she went above and beyond and because we loved her food so much she prepared extra homemade jerk marinade, jerk sauce and various other items and packed them in five individual packages for us to take home. Her food and thoughtfulness outshined any other issues that we may have had. All in all an absolutely amazing time. Thank you so much to Crystal Cove, we will definitely be back next year!
4 nachten verbleven in februari 2020
Reactie van VrboOwner op 22 jun 2022
Hi Priya, Thank you for staying with us and taking the time to leave such a detailed review. I truly apologize that some plumbing issues occurred during your stay. We really appreciate you bringing this problems to our attention, all feedback is important to us - especially the one that help us improving the guest experience. Keeping our guests happy is our number one priority therefore we provided training to all members of our team in order to set higher standards, improved the customer service and constantly work on exceeding guest expectations. We also repair, change and address any issues as fast as it is possible. Property manager is conducting daily inspections and is available after hours remotely for the convenience of our guests. We are extremely happy to hear that our chef improved your stay with us and that overall you had an amazing time. We can’t wait to welcome your group again and provide you with memorable experience up to our high standards. Joanna Property manager

8/10 – Goed

Candice C.

Positief: Netheid
Oceanfront Relaxation
Booked this home about a year in advance for 11 adults - (couples/singles) - first the good stuff - you’re in a house but it feels more like a resort - there is a main house that has 3 bedrooms and then 3 separate houses - all of which have a private bathroom and cold A/C - it literally sits on the ocean so you can hop in and out very easily - the house has some cool amenities like a floating trampoline and water slide - in addition to that the house comes staffed with 4 key people - Chefs Tenisha & Norma, Housekeeper Diane and Grounds Man Delroy - these 4 truly add to the experience at Crystal Cove - food was always prepared and there was plenty of tasty options at each meal, rooms were cleaned very quickly and the outside pool/jacuzzi were also always tended to. Now the bad - leading up to the trip my point of communication was Jordan but when we got there, a lady named Lezell was my point of contact - upon arrival she wasn’t there - by the time she arrived, we’d already walked the property- as a house manager she should’ve been ther to greet us when we arrived - once she did arrive we asked questions about some of the functions of the house like the outside speakers, the light over the fire pit, things the house manager should know - instead of her saying let me find out, she deferred to “they don’t work” - it wasn’t until Delroy came to the house that the outside stuff worked as advertised- additional things came up throughout the stay, we would ask her questions but she would send us to the staff - so for our stay, she was of no use. The consistency of the hot water was an issue for all the rooms and hot tub - our last two nights the hot tub didn’t work - that was a bummer - I think everyone said their showers were either cold or lukewarm. The amount of money you need for food and transportation was much more than Jordan estimated - so for 5 breakfasts, 4 lunches, 4 dinners for 11 adults we spent $1600 USD - the house will provide you with a menu but we found it to be easier to give the chefs a budget, tell them your food allergies and then just allow them to cook for you - you’ll get authentic Jamaican cuisine! The house has a guy that provides transportation for them - from the airport it was about $40pp - trips in town ranged from $15-$30 per person, per trip - he was awesome and always on time but that is an additional place where you need lots of cash. Overall - the good far outweighed the bad - this property is a gem!
5 nachten verbleven in december 2019
Reactie van VrboOwner op 22 jun 2022
Hi Candice, Thank you for choosing Crystal Cove Villa and taking the time to leave such a detailed review. I truly apologize that some small issues occurred during your stay. We really appreciate you bringing them to our attention, all feedback is important to us - especially the one that help us improving the guest experience. Keeping our guests happy is our number one priority therefore we provided training to all members of our team in order to set higher standards, improved the customer service and constantly work on exceeding guest expectations. We also repair, change and address any issues as fast as it is possible. Property manager is conducting daily inspections and is available after hours remotely for the convenience of our guests. The main Villa includes 4 bathrooms that are using hot water from a tank. When a few guests are using showers at the same time and empty the tank, water heater takes some time to reheat more water therefore hot water was available after some time in every bathroom. We try our best to estimate the right amount that is needed for groceries during your stay, unfortunately it is not always possible to estimate the right amount and sometimes we need to ask for more funds due to daily changes of exchange rate as well as cost of products. We always keep and provide all the receipts and change, if any left. Groceries in Jamaica are far more expensive than in USA, we import a lot of products, also have a gct tax of 16.5% on top of the cost of products. We are extremely happy to hear that your stay overall with us was very good. We can’t wait to welcome your group again and provide you with even better experience than last time - up to our improved higher standards. Joanna Property manager

10/10 – Uitstekend

Robert B.

Positief: Netheid
Family Paradise!!
As others have said, the photos, as great as they are, do not do this location justice! We had a group of 11 with an age range of 60 years and each and everyone of us had our expectations exceeded. The integration of the amazing exterior with the overall property and with it being literally ON the ocean with so many spots to sit and talk, take in the sun or simply watch the oceans beauty... Crystal Cove is a beyond a safe choice for a vacation! The accommodations are wonderful with each bedroom having adequate sleeping accommodations AND attached bathrooms most of which are a pleasure in and of themselves. The Puss house is a unique experience with an amazing view. The Master Suite deck is a wonderful place to rest, listen to all that is going on and catchup with your latest book. The Octopus house is wonderful and spacious (ask early on how to make the shower work) and has a wonderful view of the ocean. The Dog House is a fun quiet location that makes up for the lack of a view in its "unique" design. The staff was amazing (and quickly managed the rare issues) with the chefs preparing amazing meals (let them help with your menu!!), housekeeping never missing a beat and responding so quickly to all requests, and the grounds crew always willing to help out with launching kayaks, paddle boards while constantly keeping tabs on the exterior cleanliness. The driver is simply amazing and can provide tips and tricks to anywhere that you would like to go. He's friendly beyond compare and never misses a beat with large groups. Overall, a top tier property with staff to make your vacation what you want it to be. We can't say enough about the chef's... they provided amazing local traditional meals (Ackee & Saltfish, Sorrel Punch) as well as helping us to keep one of our traditional holiday meal streaks alive (over 50 years). It was a a trip to remember for all of us!
7 nachten verbleven in december 2019
Reactie van VrboOwner op 6 mrt 2020
Thanks for the stellar review Robert. We appreciate you choosing to spend your holidays with us. The staff can’t stop raving about how pleasurable it was having you. We do hope you’ll be able to return again one day. One Love Jordan

10/10 – Uitstekend

Heather D.

Positief: Netheid
Place to be
It’s as beautiful as u see it on pictures. I had a group of 9 and we had so much space and a beautiful time and the chefs where great cooks , our driver was great and honest about everything and the whole staff took good care of us . Need to book our trip back there again
4 nachten verbleven in juli 2019
Reactie van VrboOwner op 6 mrt 2020
Hi Heather, We appreciate your review and you choosing to stay with us. It was a pleasure having you and we do hope you visit us again in the future. Jordan

10/10 – Uitstekend

Melanie T.

Positief: Netheid
Better than the Pictures
This property is amazing! We were a party of 10, 4 adults, 5 teen agers (15-17) an 8 year old and everyone love it. We had planned on doing several excursions but everyone loved the property so much we spent most of our time there, snorkeling, kayaking, sliding into the ocean, playing board games etc. The staff is very attentive and helpful, and the chef's cooking is wonderful. Can't wait for our next visit.
5 nachten verbleven in juni 2019
Reactie van VrboOwner op 6 mrt 2020
Thanks Melanie for the review we really enjoyed having you and your family stay with us and look forward to your return one day. We appreciate you taking care of our staff and highly recommend Melanie and her family as guest.

8/10 – Goed

Colleen J., Texas, USA

Beautiful villa, wonderful getaway
We just returned from a lovely couple’s getaway at Crystal Cove. We were a group of 5 couples, several of us celebrating our 20th wedding anniversaries. The villa is situated over crystal clear turquoise water where we swam and snorkeled during the day. The outdoor areas are well laid out and plentiful. We spent all day outside, enjoying the hot tub, swimming, playing games, reading and relaxing. The lanai over near the waterslide is especially cool and comfortable. There were a few hiccups regarding the hot tub not working, but the staff got it repaired as quickly as they could. There was also a misunderstanding regarding the cost of food, but Jordan was able to clear that up. Just be aware that groceries in Jamaica are more expensive than in the States, and it ran us about $250 per couple for food for a week ($1250 for 10 of us - but some of that expense was because of a gluten allergy, which is always more expensive). It’s actually not a bad price at all, but our initial expectations were for a lower amount, which led to us needing to accompany the chef to the grocery store for more food, and having to figure out money among us, neither of which any of us wanted to do while on vacation. It wound up not being that big of a deal, but I just wish we would have paid a lot more up front for groceries so that we wouldn’t have had to even think about it. All that aside, the staff was wonderful and took really great care of us. The beds were comfortable and it was nice to have A/C in all of our rooms. All in all, it was an unforgettable week, and we are very grateful.
7 nachten verbleven in maart 2019
Reactie van VrboOwner op 6 mrt 2020
Thanks again for staying with us Colleen. I apologize for the few hiccups that may have occurred during your stay but I’m happy it got all sorted out. Also thanks for being understanding about the grocery prices in Jamaica. I’m glad you had a wonderful time in Jamaica and hope you will consider staying with us again in the future. Jordan

10/10 – Uitstekend

amanda k.

Absolutely perfect!
Crystal Cove was the perfect location for our family vacation. The property is beautiful and has so much to offer. We didn't hear the words "I'm bored" the entire week! What made our stay extraordinary was the staff. They were welcoming, attentive, knowledgeable, and talented. Every single aspect of our stay was handled promptly and professionally. I can't say enough about how amazing everyone was. It was like having the perks of a resort with the privacy and comfort of home. We are already talking about our next visit!
7 nachten verbleven in februari 2019
Reactie van VrboOwner op 6 mrt 2020
Hi Amanda, Thanks for taking the time to leave us a review. We loved having you and your and it was an absolute pleasure communicating and organizing your stay. We hope to see you back soon! Jordan

10/10 – Uitstekend

Kadia B., Maryland, United States

Amazing Birthday Weekend Celebration at Crystal Cove Villa!
I selected Crystal Cove Villa to celebrate my 40th birthday with friends. The villa truly lived up to our expectations. The property is well maintained. The scenery is spectacular! And staff are so welcome, fun and very sweet. They even sang me a birthday song and made me a birthday card! We ate very well during our stay because the chef is a great cook! We were all very comfortable in our rooms and spent a lot of our time at the villa exploring the water: kayaking, swimming, snorkeling, and sunbathing on the water trampoline. I even saw a stingray! It was not harmful at all. Jordan, the property manager was easily accessible and very understanding. The owner Arthur, heard that the ladies were craving coconut water and he brought us coconuts for breakfast!! I really enjoyed myself and I am so glad that I selected Crystal Cove Villa to host our group.
3 nachten verbleven in januari 2019
Reactie van VrboOwner op 6 mrt 2020
Hi Kadia, Thanks for taking the time to leave us a review. It was amazing planning your trip with you. The staff absolutely loved having you and planning all your meals. We look forward to you staying with us again in the future. Jordan

10/10 – Uitstekend

Mary H.

This is a fabulous property with an exceptional staff!
We thoroughly enjoyed our week at Crystal Cove Villa. There was an ongoing problem with the jacuzzi. The owner was aware and tried very hard to fix the problem, but they were never able to address it. Otherwise everything was great. We would definitely stay here again!
7 nachten verbleven in december 2018
Reactie van VrboOwner op 6 mrt 2020
Hi Mary, Thanks for taking the time to leave a review. I apologize about the hot tub giving issues, we tried are hardest to repair during your stay but some parts can’t be sourced locally. Thanks for understanding and I’m glad the rest of your stay with us was great. We do hope you will consider staying with us again the next time your in Jamaica. Jordan

10/10 – Uitstekend

C Matthew P.

Lives up to expectations! Very picturesque, fantastic villa, and amazing staff!
Few things actually live up to expectations. This is one of those times it happened. The villa itself is tucked behind a couple of condominium complexes. The Asian influence is readily seen in the gates and architecture of the building. The concierge, Lisezle, the chef, Ms. Christie, the housekeeper, Diane, and the gardener, Sean, were all there to greet us once we arrived. Lisezle toured us around the villa showing us one impressive room after another. Each bedroom has an attached bathroom. My wife and I selected the master bedroom on the second floor of the main house because it had a veranda that overlooked the grape tree and ocean. The other couple we were with selected the Puss House. The Puss House is a standalone building with a bed suspended by ropes with a space in the floor where you can view the waves coming in on the rocks below. The bathroom attached to the Puss House is outdoors, so if you are uncomfortable with that, you can use the extra bathroom in the main house. The grounds are gorgeous by both day and night. The pool is a small L shaped pool with an infinity ledge. It is a single depth and easy to stand in. We spent many hours in the pool watching the local fisherman and the boats from the Sandal Ochi come and go. I enjoyed the slide into the ocean, but it is better to land in seated position as the water is somewhat shallow at the bottom. I would recommend water shoes in the ocean due to spots of sea grass where spiky creatures live. The villa comes with a standup paddleboard and several kayaks. I truly can’t say enough about Ms. Christie and her cooking. She tried very hard to make each meal special and tasty. I am an early riser and I would talk with her every morning and I got to know this lovely person quite a bit. Many reviews say that a person was like family by the end of the vacation, I can honestly say that about Ms. Christie. Lisezle handled all of the grocery purchases during our stay and coordinated the trips away from the villa. Diane was always pleasant and helpful. She handled turning on the waterfall in the pool or lighting the fire pit. During our stay, Jordan, came by to offer to coordinate sight-seeing trips or activities. It was a nice touch to have one of the family stop by to ensure that we were settled and being well attended. As our week wound down, we often spoke of returning as soon as possible. Thank you for an amazing vacation!
7 nachten verbleven in oktober 2018
Reactie van VrboOwner op 6 mrt 2020
Hi Matthew, We really appreciate you taking the time to leave us a review. I’m really glad you had a great stay in Jamaica. We loved having you as guest and the staff absolutely loved having your group. We hope you’ll make it over to Jamaica again in the future and we would love to have you again. Jordan

10/10 – Uitstekend

Jeannette M., Carmel, IN

Wonderful Villa
Crystal cove is a picture perfect, truly amazing oceanfront property. Our group of 9, 4 adults and 5 kids, stayed wonderful 5 days. Ives, Dwight, Shawn and Dion took great care of us at this tropical paradise. Thank you for a memorable experience.
5 nachten verbleven in maart 2018
Reactie van VrboOwner op 23 jun 2022
Hi Jeannette, Thank you for choosing to stay with us and for taking the time to leave us such an amazing review! We’re happy to hear that you had wonderful stay. Your satisfaction is our priority, and as affirmed by your feedback, we pride ourselves on our exceptional service. We hope to welcome your group again and make your stay even more memorable! Joanna Property Manager

10/10 – Uitstekend

Justin D.

Very nice place and great staff
We had a great week at the crystal cove villa. Arthur is a very friendly and accommodating host and the staff are wonderful and cook some amazing meals. Beautiful setting right on the water and conveniently located to local attractions like Blue Home, Dunn’s River Falls, Mystic Mountain, etc.
8 nachten verbleven in februari 2018
Reactie van VrboOwner op 22 jun 2022
Dear Justin, Thank you for choosing to stay at Crystal Cove Villa and for taking the time to leave us such a wonderful 5 star review! We’re happy to hear that you enjoyed your stay. Your satisfaction is our priority, and as affirmed by your feedback, we pride ourselves on our exceptional service. We hope to welcome your group again and make your stay even more wonderful than before! Joanna Property Manager