Meer

Beoordelingen van Bianca Relais

5 out of 5
Bianca Relais
Via Dante Alighieri N. 18, Oggiono, LC

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 22 van 24 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 24 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 24 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 24 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 24 beoordelingen" "

10/10

Netheid

9,8/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

10/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jeroen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing friendly and beautiful location !
Lovely place, amazing service, and super friendly staff (all !!)
3 nachten verbleven in oktober 2022
Reactie van Linda op 3 nov 2022
Dear Mr. Joroen,Thank you for your lovely review!We are all very happy that you enjoyed the Relais and all our Staff's assistance. Looking forward to welcoming you back soon, we send ourBest regards,Bianca Staff

10/10 – Uitstekend

Angela

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel, stunning view and nice location
Beautiful hotel and a stunning view. Nice staff however breakfast can be improved.
2 nachten verbleven in augustus 2020
Reactie van Michela op 24 aug 2020
Thank you Ms Storms for your feedback, we are pleased that you have enjoyed your stay with us, we look forward to see you soon for another stay. Michela Front Office Bianca Relais

10/10 – Uitstekend

Ilan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely superb hotel!!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Delorris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. Front desk Staff amazing, exceptional 10/10. Hotel was far from tourist attractions and did not have a car . Taxis pretty expensive. You would want to rent a car when you are staying here.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Igor

1 nacht verbleven in november 2023

10/10 – Uitstekend

Dorota

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can't say enough great things about this hotel. The place is beautifully designed. The staff is professional and friendly. The food is exquisite. Must try their dinner at the restaurant. Will definitely come back.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Robert

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Nilu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Järvimaisema sviitti
Täydellinen hotelli! Puhdas! Ihana järvimaisema huone omalla höyrysaunalla.
1 nacht verbleven in december 2022
Reactie van Linda op 12 dec 2022
Dear Ms. Soleimani,Thank you for your kind review!We are very happy that you enjoyed the modern style of our Garden Junior Suite with the personal Starpool Spa system and the constant work of our Housekeeping Staff.We really hope to welcome you back soon.Best regards,Bianca Staff

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful time at Bianca Relais
Set on the banks of Lake di Annone this superb hotel was just what we needed. Quiet, exclusive & with amazing service. We had a signature suite, so we had a hot tub with a huge wrap around balcony. Our super king size bed overlooked the lake with double aspect windows, which was wonderful to wake up to. The staff were very friendly, helpful & accommodating. We ate in the Michelin* restaurant in the hotel. We booked our room very last minute & so initially they said they couldn’t fit us in the restaurant for dinner, however eventually we were able to have dinner and it was a great experience. The restaurant manager, who is also the Sommelier gave excellent wine recommendations and fantastic service - thank you 😊 Welcoming & friendly also to our little 4 legged friend, they provided him a bed, some treats and food and water bowls, small fee to have him in the room. We didn’t use them, but there were electric bikes available for use, a huge garden & lake access just across the small street. Lake Como was about 10 mins away, accessible by car. Would definitely stay here again!
2 nachten verbleven in september 2022
Reactie van Linda op 4 okt 2022
Dear Ms. Bromfield,Thank you very much for taking the time to write about your stay with us with so many details!We are delighted that you enjoyed your Signature Suite, the thoughtful service of all our Staff and the dinner at our Michelin starred Bianca sul Lago.We all look forward to welcoming you back soon at Bianca.Warmest regards,Bianca Staff

10/10 – Uitstekend

Shaya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful area with a great view! The room had great amenities! We really enjoyed our stay!
1 nacht verbleven in augustus 2022
Reactie van Linda op 1 sep 2022
Dear Mr. Fishman,Thank you for your kind review.We are glad that you enjoyed our Signature Suite with its hot tub, personal Spa Starpool and the frontal Lake Annone view. We look forward to welcoming you back soon!Warmest regards,Bianca Staff

10/10 – Uitstekend

abdulla

3 nachten verbleven in juli 2022
Reactie van Linda op 8 aug 2022
Dear Mr. Al Hussaini, it was a real pleasure to welcome your lovely Family to Bianca and we are glad that you enjoyed your stay with us. We look forward to welcoming you back soon! Warm regards, Front Office Team

10/10 – Uitstekend

Frederico

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excepcional
Absolutamente excepcional. Apenas 10 quartos, imaculável na limpeza e cuidados no quarto. Equipe extremamente simpática e prestativa. A localização também é ótima, o lago Annone é super calmo, você tem a impressão de estar em um local bem exclusivo mesmo e ao mesmo tempo está a 10 minutos de Lecco, 45 de Varenna, 35 de Como, tudo muito perto. Definitivamente voltaria lá.
4 nachten verbleven in juni 2022
Reactie van Front Office Team op 1 jul 2022
Dear Mr. Jacobsen, Thank you for taking the time to write about your stay with us. Bianca Staff is really happy that you enjoyed your days here and we all hope to welcome you again soon. Warm regards, Front Office Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fantastique
2 nachten verbleven in april 2022
Reactie van Linda op 6 mei 2022
Dear Guest, Thank you for taking the time to write about your stay with us. Bianca Staff is really happy that you enjoyed your days here and we all hope to welcome you again soon. Warm regards, Front Office Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to be
The signature suite is amazing. Great view. Staff was really professional and accommodating. Restaurant deserve a Michelin star!
1 nacht verbleven in november 2021
Reactie van Front Office Team op 24 nov 2021
Dear guest, thank you so much for your kind review. We are very happy to know that you enjoyed your stay with us, and the restaurant too! We all are looking forward to welcoming you back soon. Best regards from Oggiono!

8/10 – Goed

Christian

1 nacht verbleven in juli 2021
Reactie van Front Office Team op 24 nov 2021
Dear Mr. Franz, thank you very much for your kind review. We all are looking forward to welcoming you back soon. Warm regards from Oggiono!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van Linda op 6 jun 2021
Dear Mr. Krauer, Thank you for your kind review. Bianca Staff is really happy to know that you enjoyed your stay with us. We all are looking forward to welcoming you back soon. Warm regards, Linda Fezzi Front Office

10/10 – Uitstekend

DOMINIQUE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sublime
Séjour magnifique dans un hôtel sublime Tout est parfait chambre plus que parfaite
1 nacht verbleven in mei 2021
Reactie van Beatrice op 17 mei 2021
Dear Mr. Saal, Thank you very much for this review. We looking forward to welcoming you again! Have a nice day, Bianca Relais

4/10 – Matig

H

Positief: Netheid
Visit if you want to be upsell everything
There try to upsell us everything by giving us a very bad view room and then saying for extra 150 we can give you this other room. While the hotel was empty but there didn’t even offer us any better room. Breakfast was a joke a piece of bread and a coffee and some leftover sweet from last night. I asked for Tea cups instead I was brought tea with 20 euro charge. While the staff are smiling and trying to welcome but you feel uncomfortable and every turn they try to upsell you something and and the checkout was like military school on the dot. I filled the hotel was more money orientated then guest.
1 nacht verbleven in augustus 2020
Reactie van Janina FOM op 6 sep 2020
Thank you so much for taking your time to leave your review, it is very important to us to get our beloved guest's feedback in order to improve our service every day! Bianca Relais is a luxury home with ten bright and spacious rooms and the reservation was made for a Classic room. We always offer the best room available upon arrival. Our goal is to exceed guest’s expectations in the most convenient way for them. I am sorry to read that the breakfast service was not up to par and I would like, on behalf of the whole team, to extend my sincere apologies. Our team strives every day to offer the utmost professionalism and courtesy and I apologize if this time we failed to prove it. We made a lot of changes and now our breakfast is signed by our Michelin-starred Chef Emanuele Petrosino. I want to assure you that our staff is always willing to help you in anything you need, so I am really sad to learn that you felt uncomfortable about it and I do hope you may understand that the tea delivery was simple misunderstanding without any charge on the bill. The passion for our work leads us to do everything possible so that guests feel at home and come back to choose us again. Attention and care for guests, whether in the rooms, at the Spa or in the restaurant, are the goal we set ourselves every day. We have taken advantage of your comments, which will surely be useful to us to continue improving. Hoping to have another opportunity and make you change your mind Sincerely,

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2020
Reactie van Michela op 26 aug 2020
Dear Mr Pohl, We are glad that you enjoyed your stay with us, we hope to have you back soon. I wish you a loving day Michela Front Office Bianca Relais

10/10 – Uitstekend

Thierry

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour fantastique très proche du lac de Côme
4 nachten verbleven in juli 2020
Reactie van Beatrice op 2 aug 2020
Thank you Mr. and Mrs. Favre! It has been a pleasure to welcome you to Bianca and we all trust to welcome you again. Best regards, Beatrice

10/10 – Uitstekend

Quandre

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2020
Reactie van Beatrice op 2 aug 2020
Grazie mille Mr. King; we hope to see you again in Bianca! Best regards, Beatrice

10/10 – Uitstekend

Giovanni, Milano

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Posto veramente molto piacevole, estremamente pulito, camere curate in tutti i particolari e personale molto affabile ed accogliente. Vale sicuramente la visita.
1 nacht verbleven in juli 2020
Reactie van Beatrice op 13 jul 2020
Gentile Dottor Borgini, tutto lo staff di Bianca la ringrazia per la sua recensione. Siamo lieti che il suo soggiorno da noi sia stato piacevole e speriamo di accoglierla nuovamente come gradito ospite. Le auguriamo una buona giornata. Beatrice Front Office