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Beoordelingen van Country Inn & Suites by Radisson, Norman, OK

2.5 out of 5
Country Inn & Suites by Radisson, Norman, OK
960 Ed Noble Parkway, Norman, OK

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 236 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 269 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 194 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 160 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 141 van 1000 beoordelingen" "

6,8/10

Netheid

7,4/10

Personeel en service

6,2/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Jessica

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

4/10 – Matig

Michel

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

6/10 – Redelijk

Jen

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check in staff was very nice. We didn’t have bath towels in the room & but staff provided when asked, lots of holes in walls & dressers, large hole in bath tub was taped over with electrical tape, corners of room/bathroom had debris, main stairs had visible debris (ie: butter pat sat on stairs for 2 days). We didn’t spend much time at the hotel so it was fine for what it was, but I wouldn’t choose to stay here again, especially for the price (>$200/day
3 nachten verbleven in mei 2024

6/10 – Redelijk

Rodney

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Cinde

Reisde met partner
Positief: Netheid, personeel en service
Smokers around front door forced us to walk through the smoke.
1 nacht verbleven in april 2024

8/10 – Goed

Brenda

Positief: Netheid, personeel en service en voorzieningen
Getting into the entrance of the hotel was odd. We had to go through the parking lot of an empty, rundown restaurant with big potholes in the driveway.
1 nacht verbleven in april 2024

4/10 – Matig

anil

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly, but beds were itchy and they were out of basic stuff like towels . Breakfast items were limited, so if u go 30mts to closing U will be eating scraps. I won’t recommend.
1 nacht verbleven in april 2024

6/10 – Redelijk

Laura

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
price
1 nacht verbleven in maart 2024

8/10 – Goed

Janice

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is in great and very clean condition. Hot showers, clean rooms, affordable rates! Area is a little run down with restaurants that are out of business. But I feel it still a safe area to stay while traveling.
1 nacht verbleven in maart 2024

6/10 – Redelijk

mike

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lock everything down
Very nice hotel. Thought was great neighborhood. Got hitchrack tote stole. Didn't know if security system worked?? Police verified that it probably doesn't work. Problem in past??? Very nice hotel but empty out car and lock everything down.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Nelson, Davie

Reisde met een groep, Zakenreiziger
Very nice facility
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Garrett

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

8/10 – Goed

Jeanetta

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The mattress was to soft for me, a clean towel hanging in the bathroom had a brown stain on it.
2 nachten verbleven in november 2023

6/10 – Redelijk

Stephanie

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Uncomfortable and dirty
These are probably the most uncomfortable beds I’ve ever stayed on in a hotel. There was a moth dead on the floor in the bathroom and the bathtub had like a huge crack in it. The room also had a major musty smell. Overall would not stay here again.
3 nachten verbleven in november 2023

8/10 – Goed

Andreas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet and simple.
5 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Adam

Reisde met familie
I won’t be staying here again
1 nacht verbleven in oktober 2023

8/10 – Goed

Vernon

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Victoria J

Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Kayla

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Towels stained, pool closed but didn’t say it, breakfast gross
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Larry

Positief: Personeel en service
It was average
1 nacht verbleven in oktober 2023

8/10 – Goed

Jill

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pick somewhere better
The place smelled like weed. The pool was “under construction.” Breakfast was a joke. Shower curtain had stains. Used lotion bottle left in the bathroom. Would not recommend to stay.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Claudia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was very comfortable and clean.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kelle

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy to get to and near restaurants.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

David

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Bad breakfast
The room was nice,clean and comfortable. Breakfast was a bad experience. Went down at 9 am. 2 sausages left. Nothing else except watered down waffle mix. Someone was in the back room watching TV but never came out while we were there for about 30 minutes. Pool was in disrepair.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Tim

Positief: Netheid, personeel en service
Everything was fine except there was very little hot water, not even tepid water temp, I couldn’t even shower it was so cold.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Lois

Reisde met familie
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
We had to change rooms three times before we had a suitable room! The T.V. didn’t work in the first room, so we were transferred to another room that had only scalding HOT water and the deadbolt on the door would not work. Very, very disappointing for a Comfort Inn & Suites! I would not recommend staying at the motel!
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice and guiet, had a top floor room! TV didn't work at first but the came and fixed it !
1 nacht verbleven in september 2023

4/10 – Matig

Michael

Reisde met partner
The room was fine, except for a terrible smell that even deodorizer couldn't cover up. I could hear the a/c unit in the room dripping when it was off. The thing is, we used to stay at the La Quinta right nearby, but changed because ITS room smelled badly! The breakfast was really spare and otherwise, I wish we had gone to IHOP.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very convenient features in the room, including a tiny night-Lightning.
1 nacht verbleven in september 2023

8/10 – Goed

Roberto

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Shelly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Shelly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was very disappointed that the pool wasn't working. That was one the reasons i booked this hotel.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Kimberly

Positief: Staat van de accommodatie en faciliteiten
A
2 nachten verbleven in juli 2023

4/10 – Matig

TIMMIE

Negatief: Netheid, comfort kamer
Fix the air conditioner please!!
El aire acondicionado de la habitacion no funcionaba bien por lo que solicitamos ayuda y nos cambiarom fe habitacion. La lampara de luz de mi velador no funcionaba. En la nueva habitacion la cama sonaba cada vez que me voltwaba.
1 nacht verbleven in september 2023

6/10 – Redelijk

Tracie

Reisde met partner
Positief: Personeel en service
Overall, our stay was good. We were a little nervous after reading some reviews, but also mindful that we wouldn't be spending a ton of time in our room. Room #1 (209): The handles on several of the drawers were broken and the flip lock on the door was hanging on by a thread so we couldn't use that, just the deadbolt which was fine. The AC did not work in that room and there were some pellets of some sort under some of the pillows...but the AC was the big thing for us so we asked to be moved to a different room. I did see reviews that stated front desk staff were unfriendly and difficult when it came to moving rooms so I was prepared for the worst and we were prepared to move hotels and just swallow the lost money but front desk staff were very kind and helpful and got us into a new room with a working AC. Room #2 (209): The water in the sink and shower were scalding hot even though we had it set to cold. We ended up having to wet our towel and sponge bath ourselves. The TV turned off every 15 mins or so and the volume didn't work so every time I turned the TV back on, the volume was back at the default setting which was kind of loud especially when my boyfriend was already sleeping. Overall, it wasn't terrible. Once we were in a room with AC, it made our stay better. If they could fix the water issue, it would've been fine.
5 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Clotilde

Reisde met familie
Negatief: Netheid
No avía agua fría no pude ducharme la alberca cerrada poco susio
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Margie

Reisde met familie
Negatief: Voorzieningen
Does not deserve any star, no cold water in room, just scalding hot water even in toilet. Refrigerator filled with wet towels defrosting I presume but not usable. Two guests in room with one set of towels, had to go ask for more. Mentioned hot water issue told they were aware of problem, why put people in room?! Then get home and find I was overcharged $50.00 for room. DO Not Stay here !!!!!! I will be calling management tomorrow since today is holiday My feet were boiled trying to get in tub. Main reason to stay in hotel is to take showers when traveling and had no drinking water, too hot
1 nacht verbleven in september 2023

8/10 – Goed

Cheri

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023

4/10 – Matig

Jason

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was disappointed to find out the pool was out of service. Reading other reviews, it sounds like the pool has been closed for quite some time. The room smelled musty on first entry; assuming it was the A/C unit. The ceiling vent fan in the bathroom was non-functional; just made a horrible squealing sound. The sink stopper was missing. Toilet ran constantly unless he handle was jiggled. There were spots on the walls of the room and bathroom that appeared to be dirt or blood. The same type of stain was on the corner of one of the bed comforters. Hairs were found on the floor of the bathroom as if wasn't fully cleaned. No hairdryer in the bathroom. There was a dead bug on the floor of the bathroom and another in the room. The mattresses were very firm. The refrigerator in the room was cold enough to for drinks, but not enough to safely store food. I could tell this was originally a hotel built in the early to late 90s and remodeled. The main positive was that it was quiet studying on the West side of the building; there's only a wooded area back there. I've stayed at many Radisson hotels before and most were fine. This is the first one that needed some major TLC.
1 nacht verbleven in september 2023

4/10 – Matig

Kimberly

1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

jessica, Carson

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Curtain was taped to the wall to block out sun there was a toenails on the ground upon arrival and hairs in the bed
1 nacht verbleven in augustus 2023

6/10 – Redelijk

emilia

2 nachten verbleven in augustus 2023

4/10 – Matig

Liesa

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was kind of gross and not well taken care of.
2 nachten verbleven in augustus 2023
Reactie van Customer Care op 30 aug 2023
Thank you for taking the time to post a review. We're sad knowing that your stay was anything less than pleasing due to the cleanliness of the hotel during that visit. It is our top priority to provide comfortable accommodation to all of our valued guests and we apologize for any inconvenience this may have caused you. Know that your feedback is truly valuable to us and will be forwarded to the hotel management for further improvement of our services. We hope for another opportunity to make a more favorable impression in the future.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
A little rough, but clea
Room was clean, bed very comfortable. Good breakfast options with hot food. Furniture needs updating, some were chipped. Refrigerator not cold enough. If you just need a place to sleep, this checks the box.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

daniel

Negatief: Netheid, staat van de accommodatie en faciliteiten
Not clean
1 nacht verbleven in augustus 2023
Reactie van Customer Care op 24 aug 2023
Thank you for taking the time to post a review. We're sad knowing that your stay was anything less than pleasing due to the cleanliness of the hotel during that visit. It is our top priority to provide comfortable accommodation to all of our valued guests and we apologize for any inconvenience this may have caused you. Know that your feedback is truly valuable to us and will be forwarded to the hotel management for further improvement of our services. We hope for another opportunity to make a more favorable impression in the future.

4/10 – Matig

Harold

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Sounds silly but we got the room for a getaway with a pool, nothing said about until asked and it was “oh our pool is closed due to an incident and has been for some time”…we went somewhere else.

6/10 – Redelijk

Shannon

Reisde met familie
Positief: Netheid, personeel en service
Things we didn't like: "swimming pool down for maintenance " Did not see one staff member the time we was there working on the pool. The tv turned off after 10 to 15 min and then you had to turn it back on again. This happened the wntire time the tv was being watched. There was not enough towels..no wash clothes. Had to leave a note for housekeeping to provide them. No plug for the bath. If you have little children they would had to take a shower. Things that was good: the air conditioning was great. The breakfast was what was expected not great but not terrible. Parking was good. Easy checkin. The beds were comfortable.
2 nachten verbleven in augustus 2023
Reactie van Customer Care op 20 aug 2023
Thank you for posting a review. We do appreciate that you pointed out the positive aspects of your stay but are even more appreciative of the opportunity to learn where we can make improvements on. We are saddened to hear that your stay was less than satisfying due to the condition of the pool, television, availability of room amenities and staff service at that time. Your feedback is highly appreciated as it assists us in our continuous goal of improving our services. We hope for another opportunity to make a more favorable impression in the future.

6/10 – Redelijk

Tammy

Reisde met familie
The free breakfast was good.
8 nachten verbleven in juli 2023
Reactie van Customer Care op 14 aug 2023
Thank you for taking the time to post a review. We are glad to hear that you had an amazing stay with us and you enjoyed our breakfast. Ultimate dining experiences are one of the things that we always make sure to be of top quality and we are thrilled to know that we were able to exceed your expectations. We greatly value your feedback and it will be shared with our team. We hope to see you again when your travels bring you back to Norman.