Very dissatisfied with these guests, I do not recommend them to anyone, they do not appreciate that they were picked up at the airport for half the price to do them a favor. The cleaning company complained that they had left everything dirty and broken several things (we checked it and it was true they damaged the Velux in the duplex part and other things, I suppose it was the children but the parents are responsible for them ) We will no longer accept them on the property. The prices of the sheets and towels are posted on the website, we subcontract that to another company. We do not provide shampoo, detergent or toilet paper, that is at the client's expense, it is also stated on the website, this client seems to have not read it. I definitely don't want them in the duplex anymore.