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Beoordelingen van Stoney Creek Hotel La Crosse - Onalaska

2.5 out of 5
Stoney Creek Hotel La Crosse - Onalaska
3060 S Kinney Coulee Rd, Onalaska, WI

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 900 van 1356 beoordelingen" "
Gastenscore: 8 - Goed. 294 van 1356 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 1356 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 1356 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1356 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great atmosphere and pool was a lot of fun!
1 nacht verbleven in mei 2024

8/10 – Goed

Ann Marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean!!! That is what I look for an hotel and this place had it.
2 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk Team op 28 mei 2024
Happy to hear this. Thank you for your gracious review. We hope to see you again soon.

8/10 – Goed

Tami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel, great location. VERY spacious room. Nice staff.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk Team op 28 mei 2024
Thank you for your gracious review. We hope to see you again soon.

10/10 – Uitstekend

barry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk Team op 28 mei 2024
Thank you so much for your gracious review! We hope to see you again soon.

8/10 – Goed

Gayl

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Loved the decor and breakfast. Sink was dirty. Minor repairs are needed.
4 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk Team op 28 mei 2024
We appreciate your honesty. We will look into these concerns and make the necessary changes. Thank you for your business.

8/10 – Goed

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large property, nice location with lots of dining options nearby. The decor is woodsy, up north vibe. Fireplaces (indoor & outdoor) were a nice touch. Nice bar on premises. Gal working in the bar was super nice. Our room was nice, clean and had a frig, microwave and Keurig coffee maker. Hot breakfast was typical selection, but no waffle makers. That was disappointing! Overall a nice stay.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 27 mei 2024
Thank you for your feedback Pamela! We're so happy you've enjoyed your stay with us. Please come visit us again soon:)

10/10 – Uitstekend

Kari

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk and bar staff incredibly kind. Great place to gather with friends and family. Loved the fire and popcorn!
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk Team op 27 mei 2024
Thank you for your review Kari. We hope to see you again soon.

2/10 – Ontzettend slecht

Heidi

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 26 mei 2024
Thank you for your response. We hope to see you in the future.

8/10 – Goed

Neil

Zakenreiziger, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very interesting place. I’ve never seen so many stairways in my life. It could use some updating. The bartender in the bar was excellent. Very hard working. The breakfast was very good. I liked that there were in and outdoor fireplaces located throughout the property.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 23 mei 2024
Thank You Neil! We appreciate your feedback and we are very happy that you enjoyed your stay with us:)

8/10 – Goed

Zack

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All of it.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 22 mei 2024
Thank you for your response Zach. We hope to see you in the future!

8/10 – Goed

Michelle

Zakenreiziger, Reisde met familie
The pool area was nice with the adjoining indoor outdoor pools. The breakfast bar was good as was the food at the lumberjack saloon. The bathroom in our room was leaking and we notified staff shortly after we checked in. We never heard from staff and at check out were asked if the new room was better. We were moved to another room in the system but no one ever told us.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 21 mei 2024
Thank you for your review Michelle. We apologize for the inconvenience of the bathroom and the miscommunication on our end. We hope to see you again in the future.

8/10 – Goed

Jacob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking sucks
2 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 19 mei 2024
Thank you for your response. We aplogize for the inconvenience of parking. During busy weekends we do our best to accommodate guests for parking.

8/10 – Goed

Jim's

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 20 mei 2024
Thank you for the review, have a great day.

2/10 – Ontzettend slecht

Susan

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Checkin was 3pm and The room was not ready yet ay 4:20pm
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 19 mei 2024
We apologize for the inconvenience Susan. Unfortunally we had a large turnover from the previous night, our staff worked as fast as possible to ensure clean rooms for all guests. We hope to see you again.

6/10 – Redelijk

Richard

Positief: Personeel en service
Staff was very nice, room overall was huge but in large need of basic maintenance from pealing wallpaper to a whirlpool tub that didn’t drain.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 18 mei 2024
thank you for the review, we will pass your feedback onto our maintenance staff.

8/10 – Goed

Diana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Water in room seemed to not get hot, just a luke warm. There was some tiles loose in our bathroom. Just minor maintenance things, otherwise we love staying here.
2 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 16 mei 2024
Thank you for the review, we will pass this feedback along to the proper staff, have a great day!

10/10 – Uitstekend

Kimberly

Positief: Staat van de accommodatie en faciliteiten
Had an amazing stay! The kids cant wait to go back.
2 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 13 mei 2024
Glad you had a great stay Kimberly and the kids had fun! Hope to see you again.

2/10 – Ontzettend slecht

april

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will never stay here again. I was having car issues and arrived a hour early so they charged me 25.00 for a hour early. The rooms were filthy and the pool and hot tub were filthy we couldn’t even use them. This whole property needs a deep clean
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 13 mei 2024
We apologize you did not enjoy your stay with us. Our standard policy for early check-in is a 25 charge regardless of the circumstances. The pool and hot tub area are under maintenance and will be much more clean in the future.

10/10 – Uitstekend

Donald, SCHAUMBURG

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time first night everything is great.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 11 mei 2024
Thank you for your kind review Donald. We hope to see you again.

10/10 – Uitstekend

Suzanne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the Northwoods feel of this unique property! It's like getting away from it all in the middle of everything! There are lots of cozy areas for sitting and visiting, playing games, etc. Free drink coupons for the property bar at check-in were a huge plus, and our party of four gals enjoyed shooting some pool to while away the evening. Beds and pillows were comfy, and the property was quiet. The hot tub in the pool area was quite large and almost too hot, but we did enjoy it. Tasty breakfast with make-your-own pancakes (but not waffles), fluffy eggs, and other breakfast staples was delightful. And staff was very friendly and helpful. We hope to stay there again soon!
2 nachten verbleven in mei 2024
Reactie van Front Desk Team op 8 mei 2024
Thank you for your review, we are so glad you enjoyed your stay with us! Have a great day!

10/10 – Uitstekend

Dale

2 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 8 mei 2024
thank you for your review, have a great day!

10/10 – Uitstekend

Darrell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place! Will definitely stay again.
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 6 mei 2024
Thank you Darrell for your kind review. We hope to see you again soon.

4/10 – Matig

Tiffany

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The best part about our stay was the bed, it was very comfortable! Probably the best mattress in any hotel I've stayed in so far. The bar was great. The room however, was very lacking. Tiling was loose in the bathroom and grout was missing in locations as well. Most of the wallpaper in the bathroom has started to peel away at the seams, probably curling away from the moisture from many showers. These little things would have made a big difference. Regular room maintenance seems to not be high on their priority list. Sad to see, as I think it really had/has a lot of potential.
2 nachten verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
Thank you for your review, We will communicate this towards our maintenance team and take care of this issue.

4/10 – Matig

Gary

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We liked the location, convenient, but the tv was very small and had weak or no connection, sheet was stained, shower had luke warm water and the room was dusty.
1 nacht verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
Thank you for your review, we will communicate this with our team and look to improve going forward

8/10 – Goed

Madeleine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horse decorations
1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 8 mei 2024
thank you for your review, have a great day!

10/10 – Uitstekend

Megan

Reisde met partner
Positief: Voorzieningen
There was black grouting around the hottub in our room and the shower didnt get hot. The beds were clean and comfortable and the room was very roomy. The tv was super small but worked well. Breakfast was great but the elevator has a weird burning smell and started alarming when we used it. Unnerving
1 nacht verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
Thank you for your review, We will look into the elevator issue in addition to your room issues.

8/10 – Goed

Andrea, Shakopee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was conveniently located to near by stores, dining, and major interstates. The staff was friendly and room was immaculate. Beds/ pillows were very comfy. Would stay again.
1 nacht verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
Thank you for your review!Have a great day!

10/10 – Uitstekend

Alan

Positief: Netheid, staat van de accommodatie en faciliteiten
Wedding there was fun!
1 nacht verbleven in mei 2024
Reactie van Kapena op 6 mei 2024
We are glad you had a great time!

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 5 mei 2024
Thank you for your positive review. We hope to see you again.

8/10 – Goed

Gregory

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed outside fireplace,bar and dining area. Plumbing could use upgrades. Staff was excellent , especially receptionist, whom had to put up with someone whom wanted something for free. V
2 nachten verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 5 mei 2024
Thank you Gregory for your review. We appreciate your feedback and we hope to see you again.

10/10 – Uitstekend

Ryan

1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 26 mei 2024
Thank you for your response. We hope to see you in the future.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Design was nice. Room was clean and slept great
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 4 mei 2024
thank you for the review, have a great weekend!

8/10 – Goed

Christine, Harshaw

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location is ideal for UW LaCrosse
1 nacht verbleven in mei 2024
Reactie van Stoney Creek Front Desk op 4 mei 2024
thank you for the review, have a great weekend!

10/10 – Uitstekend

Kelly, Eagan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly, helpful staff. Loved the rustic decor and feel to this hotel.
1 nacht verbleven in mei 2024
Reactie van Front Desk Team op 4 mei 2024
thank you for the review, have a great weekend!

10/10 – Uitstekend

Kevin

Zakenreiziger
Positief: Netheid
Convenient clean. Staff was ok.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 2 mei 2024
Thank you for your feedback Kevin. Please come visit again soon:)

6/10 – Redelijk

Mariah

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The pool and hot tub was shut down l. Wish we were notified.
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 1 mei 2024
We apologize for the inconvenience and will do better in the future, thank you for the feedback!

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, Quiet, friendly staff, awesome breakfast!!
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 3 mei 2024
Thank you for your review. We hope to see you again.

10/10 – Uitstekend

Katie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, modern, good free breakfast, nice hot tub and indoor/outdoor pool.
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 29 apr 2024
Thank you for your kind review Katie. We hope to see you in the future.

10/10 – Uitstekend

Jocelyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would definitely recommend!! Cute hotel and friendly service staff!!
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 29 apr 2024
Thank you for your very kind review Jocelyn. We hope to see you in the future.

6/10 – Redelijk

michelle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
That when book cause someone told me that good deal n look it up n pool look amazing n when come find out went to look for the pool Saturday n found out of order. Kids pretty bummed out. I knew that woulsnt stay two nights. Plus so many ways around hotel n breakfast was ok.
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 29 apr 2024
Thank you for your review Michelle. We apologize for any inconvenience the pool closure caused you and your family. We hope to see you in the future.

10/10 – Uitstekend

Rita

We loved the rustic nice place. We also loved the lodge lounge bar restaurant & loved the free breakfast!
1 nacht verbleven in april 2024
Reactie van Front Desk Team op 30 apr 2024
Thank you for the review, we're happy to know you enjoyed your stay. Have a great day!

10/10 – Uitstekend

Bill

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have stayed here before and love the quietness off the hotel. This place is close enough for a weekend getaway that we have been back a few times. We will be back again.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 28 apr 2024
Thank you Bill for your kind words. We look forward to seeing you again.

10/10 – Uitstekend

Renee

1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 18 mei 2024
thank you for the review, have a great day.

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property at a great location. Very reasonably priced. Staff are very friendly and helpful. Lots of restaurants and a mall nearby. I would definitely recommend this hotel.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 28 apr 2024
Thank you for your kind words about our location and staff. We hope to see you again.

10/10 – Uitstekend

Judith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room, comfortable bed, very good breakfast, competitive price.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 27 apr 2024
Thank you for your wonderful review. We hope to see you in the future.

8/10 – Goed

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 27 apr 2024
Thank you for your review. We hope to see you again.

8/10 – Goed

Dennis, Independence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always enjoy the unique decor at Stoney Creek. You can count on friendly people and cleanliness. Never disappoints.
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 24 apr 2024
Thanks for the review, have a great night!

6/10 – Redelijk

Cory

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 24 apr 2024
Thanks for the review, have a great night!

4/10 – Matig

Susan

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Stoney Creek Front Desk op 23 apr 2024
Thank you for the review, have a good day.

10/10 – Uitstekend

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay! Staff is ALWAYS so nice and helpful and our rooms are ALWAYS comfortable and clean!
2 nachten verbleven in april 2024
Reactie van Stoney Creek Front Desk op 22 apr 2024
Thank you for the review, have good day.