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Beoordelingen van Fairfield Inn & Suites by Marriott Auburn Opelika

2.5 out of 5
Fairfield Inn & Suites by Marriott Auburn Opelika
2257 Interstate Dr, Opelika, AL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 225 van 369 beoordelingen" "
Gastenscore: 8 - Goed. 94 van 369 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 369 beoordelingen" "
Gastenscore: 4 - Matig. 19 van 369 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 369 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

John

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Hi John,Thank you for taking the time leave us your feedback. We are happy to hear you enjoyed your stay. We look forward to serving you again.

2/10 – Ontzettend slecht

William

Negatief: Personeel en service
3 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Hi William,Thank you for taking the time to rate your stay with us at Fairfield Inn & Suites Opelika. We see that we fell low to your expectations. We would like to hear more about your experience. Please reach out to us at the property. Thank you for staying with us.

10/10 – Uitstekend

kabir

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly service Relaxed atmosphere Good breakfast
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Hi Kabir,Thank you for taking the time to leave your feedback about your stay at Fairfield Inn & Suites Opelika. We excited to see that you enjoyed your stay. We look forward to serving you again.

10/10 – Uitstekend

Misty

2 nachten verbleven in april 2024
Reactie van General Manager op 9 mei 2024
Hi Misty,Thank you for rating your stay with us. We look forward to serving you again.

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A
2 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Hi Steven,Thank you for staying with us at Fairfield Inn & Suites Opelika. If you would like to share how we can earn an A+, please feel free to reach out us at the property. We look forward to serving you again.

8/10 – Goed

Chellie Smith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Have stayed at this property several times over the past year. Clean, easy to get to, safe, lots of shopping and restaurants nearby also help make it a good choice.
1 nacht verbleven in maart 2024
Reactie van General Manager op 30 mrt 2024
Hi Chellie,Thank for taking the time to leave us feedback on your most recent stay with us. We are happy that you enjoyed your stay. We look forward to serving you again.

8/10 – Goed

Catherine

Reisde met familie
Positief: Netheid, personeel en service
Overall the Fairfield Inn & Suites of Opelika was certainly acceptable, but a couple of small items would simply not stay shut, causing water to drip on the floor. Second, the placement of the microwave and mini-fridge was extremely inconvenient, forcing us to get on the floor to access them.
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Hi Catherine,Thank you for taking the time to leave your feedback on your stay with us. We have shared the issues with the appropriate team members to resolve. We hope to serve you in the future.

6/10 – Redelijk

William

Negatief: Personeel en service
check in staff not friendly or helpfful
2 nachten verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
Hi William,Thank you for taking the time leave us feedback on your stay. We are sorry to hear that you had a bad experience with one of our team members. Please contact us at the property so that we may learn more about your experience. Thank you again for taking your time to let us know.

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, spacious room and so comfortable. The breakfast was delicious and hot.
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 mrt 2024
Hi Michael,Thank you for taking the time to leave your feedback. We are excited to see that you enjoyed your stay with us. We look forward to serving you in the future.

10/10 – Uitstekend

Cassandra

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Over property and room was great! Good view
2 nachten verbleven in maart 2024
Reactie van General Manager op 8 mrt 2024
Hi Cassandra,Thank you for taking the time to let us know about your experience at Fairfield Inn & Suites Opelika. We are excited to see that you enjoyed your stay. We look forward to serving you in the future.

10/10 – Uitstekend

Brittney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van General Manager op 23 feb 2024
Hi Brittney,Thank you for taking the time to rate your most recent stay at Fairfield Inn & Suites Opelika. We look forward to serving you agian.

10/10 – Uitstekend

James

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay. Excellent service, very clean, good food
2 nachten verbleven in februari 2024
Reactie van General Manager op 19 feb 2024
Thank you for taking the time to leave your feedback. We are excited to see that you enjoyed your stay. We look forward to serving you again.

2/10 – Ontzettend slecht

Kimberly

2 nachten verbleven in januari 2024
Reactie van General Manager op 19 feb 2024
Thank you for taking the time to rate your stay with us. We would like to here from you on what we could have done better. We look forward to hearing from you.

8/10 – Goed

Cassandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van General Manager op 2 feb 2024
Hi Cassandra,Thank you for taking the time to rate your stay with us.

8/10 – Goed

Leslie

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van General Manager op 16 jan 2024
Hi Leslie,Thank you for staying with us at Fairfield Inn & Suites Opelika. We appreciate you taking the time to rate your stay with us. We look forward to serving you again.

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van General Manager op 16 jan 2024
Hi Andrea,Thank you for staying with us at Fairfield Inn & Suites Opelika. We appreciate you taking the time to rate your stay with us. We look forward to serving you again.

10/10 – Uitstekend

Brenda, Toledo

1 nacht verbleven in januari 2024
Reactie van General Manager op 5 feb 2024
Hi Brenda,Thank you for staying with us. We appreciate you taking the time to rate your stay. We look forward to you staying again.

10/10 – Uitstekend

Catherine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Thank you for rating your most recent stay with us.

10/10 – Uitstekend

Candice

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean.
1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Thank you for taking the time to leave feedback of your stay. We are happy that you enjoyed your stay with us. We look forward to serving you again.

10/10 – Uitstekend

sheila

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helpful staff
Desk staff was very friendly and helpful. Since it was late and the hotel not full she questioned if I had a room placement preference , which I appreciated.
1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Thank you for taking the time to leaving us feedback of your stay. We are happy that the team met your needs during your trip. We look forward to serving you again.

10/10 – Uitstekend

Hyejin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Thank you for rating your most recent stay with us.

10/10 – Uitstekend

Ondie

4 nachten verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Thank you for rating your most recent stay with us.

10/10 – Uitstekend

Christopher

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable beds, clean, and well kept. Also, the complimentary breakfast was excellent with a nice variety of options that were well stocked. Also, the buffet area was kept very well maintained.
1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Thank you for taking the time to let us know about your stay. We are happy to see that you enjoyed your stay with us. We look forward to serving you again.

10/10 – Uitstekend

Miguel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Thank you for rating your most recent stay with us.

10/10 – Uitstekend

Stephanie

Reisde met familie
My only complaint is the loudness of other guests. Tv volume ridiculous, dogs barking, people yelling in the halls,etc.
3 nachten verbleven in november 2023
Reactie van General Manager op 3 jan 2024
Thank you for leaving your feedback. We hope the team was able to assist with some of the issues you encountered. We look forward to serving you again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect Sleep
The bed was perfect, pillows perfect. Air Conditioning Awesome !
2 nachten verbleven in november 2023
Reactie van General Manager op 3 jan 2024
We are happy to see that you got a restful night stay. We look forward to serving you again.

10/10 – Uitstekend

Robert

2 nachten verbleven in november 2023
Reactie van General Manager op 3 jan 2024
Thank you for rating your most recent stay with us.

8/10 – Goed

Roblynette

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van General Manager op 3 jan 2024
Thank you for rating your most recent stay with us.

10/10 – Uitstekend

RebeccaBecky

5 nachten verbleven in oktober 2023
Reactie van General Manager op 3 nov 2023
Thank you for taking the time to rate your stay. We look forward to serving you again.

10/10 – Uitstekend

Daphne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was nice
2 nachten verbleven in oktober 2023
Reactie van General Manager op 3 nov 2023
Thank you for taking the time to rate your stay. We look forward to serving you again.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van General Manager op 3 nov 2023
Thank you for taking the time to rate your stay. We look forward to serving you again.

10/10 – Uitstekend

Katie

1 nacht verbleven in september 2023
Reactie van General Manager op 3 nov 2023
Thank you for taking the time to rate your stay. We look forward to serving you again.

10/10 – Uitstekend

JIN HEON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
7 nachten verbleven in september 2023
Reactie van General Manager op 3 nov 2023
Thank you for taking the time to rate your stay. We look forward to serving you again.

8/10 – Goed

Suzanne

1 nacht verbleven in juli 2023
Reactie van General Manager op 11 aug 2023
Thank you for taking the time to rate your stay with us.

2/10 – Ontzettend slecht

Perry

4 nachten verbleven in juli 2023
Reactie van General Manager op 11 aug 2023
Thank you for taking the time to rate your stay with us.

4/10 – Matig

Gwen

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Awful Marriott Stay
The room received was not what I paid for, it was smaller and less expensive. The room was not the Marriott quality expected. The shower pressure was so low it was near impossible to shower, the reading lights on the bed were missing parts or just hanging by a wire. The hotel was not willing to compensate on different room size or condition of the room.
1 nacht verbleven in juli 2023
Reactie van General Manager op 11 aug 2023
Thank you for sharing your experience with us. We will be sharing your feedback to make your next visit more enjoyable. We look forward to serving you again.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Okay
Great condition after renovation. But a bit noisy from people’s step upstairs. Receptionist didn’t stop using phone when we arrived for check in. Didn’t seem welcoming.
2 nachten verbleven in juni 2023
Reactie van General Manager op 11 aug 2023
Thank you for taking the time to let us know about your recent visit. Your feedback will be shared with our team to better serve you and future guests. We look forward to serve you again.

8/10 – Goed

Lindsay, Hayesville

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The app said there was a pool which is the main reason I booked this hotel. My kids were disappointed
1 nacht verbleven in juni 2023
Reactie van General Manager op 11 aug 2023
If you would like to share which app you were utilizing. We would be happy to look into the configurations.

8/10 – Goed

Kevin C.

1 nacht verbleven in juni 2023
Reactie van General Manager op 27 jun 2023
Thank you for taking the time to rank your stay with us. We look forward to serving you again.

10/10 – Uitstekend

Ann

1 nacht verbleven in juni 2023
Reactie van General Manager op 27 jun 2023
Thank you for taking the time to leave a ranking of your stay. We look forward to serving you again.

8/10 – Goed

ELIZABETH

2 nachten verbleven in juni 2023
Reactie van General Manager op 11 aug 2023
Thank you for taking the time to rate your stay with us.

10/10 – Uitstekend

Jack

1 nacht verbleven in juni 2023
Reactie van General Manager op 23 jun 2023
Thank you for taking the time to rate your stay. We appreciate you staying with us on your travels. We look forward to serving you again.

8/10 – Goed

Jeffrey

1 nacht verbleven in juni 2023
Reactie van General Manager op 11 aug 2023
Thank you for taking the time to rate your stay with us.

10/10 – Uitstekend

David

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice front desk staff. Thanks for a great stay!
1 nacht verbleven in juni 2023
Reactie van ZHW op 21 jun 2023
Thank you for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience and that our front desk staff made a positive impression on you.Providing exceptional service and ensuring our guests have a pleasant stay is our top priority, and we are thrilled to know that we met your expectations. Your kind words will be shared with our front desk team, as they will be encouraged by your appreciation.Thank you for choosing our hotel, and we look forward to welcoming you back on your future visits to provide you with another excellent stay.

8/10 – Goed

Rojeanous

Reisde met familie
Positief: Netheid
Convenience to friends house
1 nacht verbleven in mei 2023
Reactie van ZHW op 21 jun 2023
Thank you for choosing to stay at our hotel and for sharing your feedback. We are glad to hear that our hotel's location was convenient for your visit to your friend's house.We understand the importance of staying close to loved ones, and we are delighted that our hotel's proximity to your friend's house made your stay more convenient.We appreciate your positive feedback, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can assist you with, please feel free to let us know.Thank you once again for your review, and we look forward to hosting you again soon.

8/10 – Goed

Kayra

Reisde met familie
Positief: Netheid, personeel en service
There’s construction taking place in the hire. However, the hotel is super clean and the breakfast was great!!
1 nacht verbleven in mei 2023
Reactie van ZHW op 21 jun 2023
Dear guest,Thank you for your recent stay at our hotel and for sharing your feedback. We're glad to hear that you found our hotel to be super clean and that you enjoyed our breakfast offerings.We understand that the ongoing construction may have caused some inconvenience during your stay. We apologize for any disturbances or inconveniences caused by the construction activities. Our team is working diligently to minimize any disruption to our guests and to ensure that our facilities remain in top condition.It's great to know that despite the construction, you still found our hotel to be clean and well-maintained. We take pride in providing a comfortable and enjoyable experience for our guests, and we appreciate your positive comments in this regard.We hope that you had a pleasant overall stay with us, and we appreciate your understanding regarding the construction. Should you have any further comments or if there is anything else we can assist you with, please feel free to reach out to our front desk team.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 – Uitstekend

Andrea

1 nacht verbleven in mei 2023
Reactie van General Manager op 7 jun 2023
Thank you for taking the time to rate our facility. We look forward to serving you again.

10/10 – Uitstekend

Kristine

2 nachten verbleven in mei 2023
Reactie van General Manager op 24 mei 2023
Thank you for taking your time rate your recent stay with us. We look forward to serving you again.

10/10 – Uitstekend

Suzanne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Honesty and Integrity still alive!!
The service was great! The hotel was very clean. The most impressive thing was that we left an Amazon gift card in our room after check out. We were attending graduation at Auburn University and it was a gift for a graduate. We called to see if they had found it. The manager returned our call. They had found the gift card and got the information to mail it to us. Honesty is still happening! We are so appreciative! And very impressed! Definitely recommend this location!
1 nacht verbleven in mei 2023
Reactie van General Manager op 18 mei 2023
Thank you for taking the time to leave us your feedback of your most recent stay. We pride ourselves on the honesty and integrity of all our team members. It is exciting to see that this showed through to you. We look forward to serving you again.

4/10 – Matig

Delinda

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in mei 2023
Reactie van General Manager op 18 mei 2023
Thank you for taking the time to rate your stay. We see that we feel short. If you would like to share your stay, please reach out to the property directly. We look forward to serving you again.