Thank you for taking the time to share your experience, Joe. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues with the mattress and ladder while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.

Derek, We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager for review, and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Hi James, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

Dianna, we are glad that you loved the facility and had a great stay! That said, we are disheartened to read that you were disappointed with the furniture in our home. The local manager assured us that they shared your feedback with the owners and that the bench was inspected to check its integrity. We enjoyed having you as our guest and we hope to host you again.

Thank you for leaving your review, Trisha! We're glad to hear that you enjoyed the property and all that it had to offer. Since your stay, we have had the ice maker repaired and updated the codes to ensure that future guests can access all amenities easily. We appreciate you bringing this to our attention and do hope to see you again soon!

Thank you for your review. We sincerely apologize for the issues you encountered during your stay and appreciate you bringing this to our attention. Our maintenance team was dispatched to inspect any remaining concerns. They were pleased to report that everything is in working order. We hope for another opportunity to host you again soon, for a much more enjoyable stay!

Hi Judith, Your feedback is appreciated thank you for submitting it! We would have loved the opportunity to remedy this for you during your stay! Please know that our guest services team is available 24 hours a day to assist should any questions or concerns arise. We hope for another opportunity to host you again soon, for a much more enjoyable stay!