Serveert ontbijt en diner

Beoordelingen van Hotel Fera Anaheim, a DoubleTree by Hilton

4 out of 5
Hotel Fera Anaheim, a DoubleTree by Hilton
100 The City Dr S, Orange, CA

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 1143 van 2264 beoordelingen" "
Gastenscore: 8 - Goed. 487 van 2264 beoordelingen" "
Gastenscore: 6 - Redelijk. 257 van 2264 beoordelingen" "
Gastenscore: 4 - Matig. 179 van 2264 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 198 van 2264 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Bart, sHertogenbosch

Reisde met familie
Positief: Netheid
Nice location. Hotel is a bit dated. Apparently housekeeping is optional now. You have to request that.
3 nachten verbleven in april 2022
Reactie van Guest Relations Team, Comfort Inn San Juan op 31 mei 2022
We are so happy you had such a great experience. I am grateful that you were content with your guestrooms and I am pleased to learn that overall you enjoyed your stay. It is great to hear that you felt so very well looked by our colleagues during your time in residence with us. We certainly look forward to welcoming you back in the very near future and once again, thank you for your high ratings.

8/10 – Goed

Natalia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

6/10 – Redelijk

Viviene Marie, San Diego

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The AC in the room was extremely loud that I couldn't keep it on for more than 15 min at a time. The key card going in & out of the self parking didn't work & had to constantly get assistance. The shining light was the front desk who was extremely helpful, professional, cordial in helping me get my reservations figured out due to a technical difficulty from Expedia not relaying an extra night I booked.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was nicely located! Beautiful area and clean inside. I would highly recommend.
1 nacht verbleven in april 2024

6/10 – Redelijk

Charise

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was not very friendly The bathrooms were so old, water temperature control didn’t work, got hot water out of the sink when I flipped it to cold it took about five minutes for it to go down to cold temperature on the shower was very difficult to control. I’m only 4 foot 10 and a professional business person and I should not have to get a hanger to control the showerhead. But I have to say the valet staff were more than fabulous!
3 nachten verbleven in april 2024

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing particular, just overall enjoyed my stay here. The staff was very helpful and friendly. Just wish there would’ve been a microwave in the room, but overall an awesome experience… Will stay here again for sure.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Carissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property , friendly staff , comfortable beds . Definitely happy with my stay here . I like that there's the bus that comes right to the property to take you to Disneyland
4 nachten verbleven in april 2024

8/10 – Goed

Luis Fernando Villicaña

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
3 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 25 apr 2024
Thank you for rating your stay with us. We're happy to learn that you had an enjoyable experience at our hotel and that our property suited your needs. Guest satisfaction is at the heart of everything we do, and we're grateful for your positive feedback. Your comments will be passed on to our team members who helped ensure your comfort. We look forward to your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Miguel

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Isaac at the front desk at the front desk was very helpful answer all my questions.
4 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 25 apr 2024
Thank you immensely for your glowing review! Knowing that you found our service and product top-notch brings us immense joy. Your commendation will be shared with our hardworking team, who will be inspired by your positive feedback. We look forward to the pleasure of welcoming you back for another unforgettable experience at our property!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Norwood

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 25 apr 2024
Thank you for rating us so highly! Your 5-star feedback warms our hearts and validates the efforts we put into making your stay exceptional. We're thrilled that we met your expectations and left a positive impression on you. Your satisfaction fuels our passion for hospitality, and we eagerly anticipate the pleasure of serving you again, ensuring that your next stay is even more memorable than the last.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Guillermo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Los outlets están al lado, muy buen hotel, tiene de todo, bonitas y cómodas recámaras, estacionamiento 28dlls al día el único pero...
3 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 25 apr 2024
Muchas gracias por compartir su excelente experiencia en nuestro hotel. Nos llena de satisfacción saber que nuestras instalaciones y servicios han estado a la altura de sus expectativas, pues es siempre nuestro principal objetivo. Nos gustaría también expresar nuestra gratitud por su reconocimiento a todos nuestros compañeros, que se esfuerzan diariamente por conseguir altos niveles de satisfacción entre nuestros clientes. Estaremos encantados de tenerles de vuelta en nuestro hotel para una nueva inolvidable experiencia.Un cordial saludo, Hotel Fera Anaheim, a DoubleTree by Hilton

6/10 – Redelijk

Austin

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The double beds are a definite downside. I would also suggest that the noise between rooms was much louder than other hotels. International arrivals all night so hearing every door close in the hallway isnt ideal.
2 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 25 apr 2024
"Thank you for taking the time to write a review of our hotel. On behalf of our entire team, please accept our apology for the disruption to your stay caused by noise. It is disappointing that our provisions for alleviating the noise levels did not work well for you. We want our hotel to be a respite for our guests where all their needs are met with urgency and a great attitude. We definitely appreciate your business and that you took the time to offer your feedback. We do wish to have the honor of welcoming you back."Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Angel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing!
6 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 25 apr 2024
Your glowing review has made our day! We're grateful for your exceptional rating and thrilled to have exceeded your expectations. Your feedback will be relayed to our team, who will be delighted to hear about your positive experience. We eagerly anticipate the chance to host you again soon for another outstanding stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

cesar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From check in to check out, great service, great staff and like always, no issues. Love this location, stay every time im in the area.
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 25 apr 2024
We're deeply grateful for you taking the time to leave such a phenomenal rating! Hearing about your memorable stay and especially the positive interactions with our team is a joy. Our dedication is to deliver exemplary service, and it's exhilarating to know our staff has made such a lasting impression. Thank you for valuing their dedication. We eagerly await your next visit for another incredible stay.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
2 nachten verbleven in maart 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 23 apr 2024
Your glowing review has made our day! We're grateful for your exceptional rating and thrilled to have exceeded your expectations. Your feedback will be relayed to our team, who will be delighted to hear about your positive experience. We eagerly anticipate the chance to host you again soon for another outstanding stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

2/10 – Ontzettend slecht

Bradley

Reisde met partner
Negatief: Netheid, personeel en service
Booked for just 1 night after getting engaged to my fiancée because I surprised her with Disneyland tickets the next day. We arrived late in the evening, checked in, only to find our room a complete mess. Dirty food dishes everywhere with towels and sheets on the floor. We legitimately thought someone might still be in the room. Went downstairs and waited an hour for them to confirm that we weren’t lying (for some reason) and then try to find us a new room because apparently “they overbooked us tonight and there were no more rooms”. When asked how they could let our room be in that state all they had to say was that it was “a housekeeping issue” The only place they were able to put us was a 2-double bed room, as opposed to the single king bed room I had reserved. Considering this was for the night of our engagement this was unacceptable. We are currently in the process of trying to reach hotel management for compensation. Completely shameful that a Hilton branded hotel would be this disorganized and frankly, a mess.
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 23 apr 2024
Please accept our heartfelt apologies for any dissatisfaction with your recent stay. We strive to provide all our guests with exceptional experiences, and we regret that we fell short in your case. Ensuring a positive first impression is fundamental to us, and we apologize if we did not deliver on this aspect. Your feedback is important to us, and we will use it constructively to improve our services.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Sophia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of my favorite properties, will definitely be going back
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 23 apr 2024
Your positive rating brightened our day! We're delighted that you had a memorable stay with us, particularly appreciating our prime location. We understand the importance of convenience and accessibility for our guests, and we're thrilled that our location met your needs. Thank you once again, and we eagerly await your return to enjoy our great location once more.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Larry

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service
2 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 23 apr 2024
We are profoundly grateful for your remarkable rating! Your 5-star feedback is a badge of honor for our persistent efforts to deliver outstanding service. Your satisfaction is our inspiration, and knowing we've met your expectations brings us immense joy. We are eager for your next visit, determined to make it even more unforgettable and rewarding.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 – Goed

Jeannine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 23 apr 2024
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 – Goed

Martin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well-updated older hotel. Good restaurant, with nice rooms, a good bar, a good pool, and an outside patio area.
3 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 23 apr 2024
Thank you for rating your stay with us. We're happy to learn that you had an enjoyable experience at our hotel and that our property suited your needs. Guest satisfaction is at the heart of everything we do, and we're grateful for your positive feedback. Your comments will be passed on to our team members who helped ensure your comfort. We look forward to your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Liked the shampoo and conditioner that are provided. Overall, i give it a high five!
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 21 apr 2024
It brings me great joy to learn that you had a truly enjoyable experience at our hotel. Our team takes pride in providing exceptional service and ensuring that all our guests' needs are met. We are delighted to learn that their attentiveness was recognized and that you thoroughly enjoyed every aspect of your stay. Your positive feedback will be shared with our team, as they deserve commendation for their exceptional contributions towards your overall experience. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Nicole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 21 apr 2024
We were delighted to read your review and see much you enjoyed your time in residence with us. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

4/10 – Matig

Aman

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
2 nachten verbleven in april 2024

8/10 – Goed

Maria

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staff not so good
3 nachten verbleven in april 2024

8/10 – Goed

Bellinda

Zakenreiziger, Reisde met familie
Positief: Netheid
Enjoyed my stay
1 nacht verbleven in april 2024

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 21 apr 2024
We are glad to know that you had an amazing stay with us and your thoughtful words are truly inspirational. It was beyond gratifying to learn that everything from our beautiful location to our impeccable hospitality was so thoroughly enjoyed. Extraordinary experiences should begin from the moment you arrive to the moment you depart and we are happy to hear you encountered this. We thank you for sharing your rave review and we invite you to join us again just as soon as you can. Thank you for the enthusiastic recommendation! We loved having you.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

4/10 – Matig

Katonya

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The room I reserved deluxe premium king size bed was not available at the 4pm check-in time I was asked if I could drive around to give them time to finish. Front desk said they were running behind but never gave me a courtesy notice. I was given a double with queen size beds with a very nice view I was also told fireworks would be at 9:30pm there were none. The parking meters machines need to be replaced. Overall the location was really nice and seemed to be a very nice safe area
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 21 apr 2024
I regret to learn that your stay with us was not the flawless experience we promised. We're committed to giving our guests nothing but the best - with exceptional service, immaculate rooms, and unforgettable experiences. We take great pride in the culture we've created and the expertise of our team members, which allows us to swiftly resolve any guest issues and ensure a seamless and memorable experience. Our hotel management team will carefully review your stay and assess every aspect in detail. I understand that we failed to live up to our promise, and for that, I sincerely apologize. I hope you will give us the opportunity to make it up to you in the future.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

6/10 – Redelijk

Alondra

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was very nice but housekeeping didn’t stop by at all during the 3 nights we stayed there. My husband had to go find her to see if we could give her any of our trash since it had been sitting there all day while we were out. He ended up finding somewhat else to throw it away as she was talking on her cellphone in another room and couldn’t hear him trying to get her attention.
3 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 21 apr 2024
Thank you for sharing your feedback on your stay with us. Your rating helps us improve and maintain our high service standards. We regret any inconveniences experienced during your stay. Our goal is to offer an inviting, comfortable, and bespoke guest experience. Please be assured that your comments are integral to our continuous improvement efforts. Despite these aspects, we're pleased to know that you enjoyed the remainder of your stay. We're grateful for your patronage and look forward to a future chance to fully reveal the true quality of our property.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

dwarnell

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Like everything
2 nachten verbleven in april 2024

8/10 – Goed

Edgar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not bad for the price Nice hotel
2 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 21 apr 2024
We cannot thank you enough for your glowing review of our property! We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all guest expectations. We always pride ourselves on being able to provide an environment in which our guests can relax and truly feel special. We thank you for your patronage and sincerely look forward to hosting you comfortably again in the not too distant future.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Ciclaly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing place !
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 19 apr 2024
What a delightful review! We're honored by your outstanding rating and thrilled to have met your expectations. Your feedback will serve as encouragement for our team to maintain our high standards. Rest assured, we will continue to go above and beyond to ensure your next stay is just as exceptional. We eagerly await the opportunity to welcome you back for another memorable experience at our property!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 – Goed

Xiomara

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was nice the only inconvenience is they charge you for parking, water, and internet.
4 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 19 apr 2024
Your outstanding rating warms our hearts! We're thrilled to hear that our service and product quality left such a positive impression on you. Our team will be overjoyed to receive your fantastic feedback. Your commendation will be shared with them, serving as motivation for their continued dedication. We eagerly anticipate the opportunity to welcome you back soon for another exceptional stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Salvador

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 19 apr 2024
Your stellar rating fills us with gratitude! We're elated to hear that our service and product quality resonated with you. Your kind words will be passed along to our dedicated team members, who will be thrilled to know that their efforts have made a difference. We look forward to the pleasure of welcoming you back for another extraordinary stay with us!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

6/10 – Redelijk

Alexander

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Average experience I guess, but I’m not sure if all floors have the same issue I had. I only stayed one night but the entire time the hotel room smelled liked sewage.
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 19 apr 2024
I was disappointed to read that we did not meet your expectations. It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience. Please be assured your feedback is important to us and will be used to ensure we are always refining and expanding the service we deliver our valued guests. However, it sounds like the rest of your stay was enjoyable! I am so glad you chose us for your stay. I hope you can give us another chance in the future to show you how wonderful our property really is.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Fernando

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 21 apr 2024
I am delighted to receive your review and to learn that you felt welcomed and pampered during your stay with us. Your feedback is an amazing compliment, thank you! It really is marvelous to hear how much you enjoyed the service and personal attention from the staff. Your patronage is hugely appreciated and I do hope we will have the pleasure to warmly welcome you back again. Please feel free to let us know if we can be of any assistance at that time.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 – Goed

Alan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would have given it a higher rating but the Expedia site had free breakfast included and that was not the case. the only options were an internal Starbucks and their restaurant - very expensive
2 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 19 apr 2024
Your excellent rating means a lot to us! We're thrilled to hear that you had a memorable stay with us, particularly enjoying our great location. We understand the importance of offering a prime location for our guests, and we're delighted that you found ours convenient. Thank you once again, and we can't wait to welcome you back to enjoy our fantastic location on your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Rolisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 19 apr 2024
Thank you for your glowing rating! We're delighted to hear that you had a memorable stay with us, especially appreciating our great location. Providing a convenient and desirable setting for our guests is essential, and we're thrilled that you found our location convenient. We look forward to hosting you again soon and offering you the convenience of our prime location.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 – Goed

Cac

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom was a little dark and poor water pressure. But otherwise everything’s good ❤️
2 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 19 apr 2024
We're grateful for your positive rating! It's wonderful to hear that you had a memorable stay with us, particularly enjoying our great location. We understand that a prime location adds value to our guests' experiences, and we're thrilled that you appreciated it. Thank you once again, and we eagerly await your return to experience our fantastic location once more.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 – Goed

Mario

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 19 apr 2024
Thank you for your excellent rating! We're delighted to hear that you had a memorable stay with us, particularly appreciating our great location. We understand that a prime location enhances the overall guest experience, and we're thrilled that you found ours convenient. We look forward to hosting you again soon and offering you the convenience of our fantastic location.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

George, Chula Vista

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 19 apr 2024
Your outstanding rating brightened our day! We're thrilled to hear that you had a memorable stay with us, especially appreciating our great location. Providing a convenient and desirable setting for our guests is crucial, and we're delighted that our location met your needs. Thank you once again, and we can't wait to welcome you back to enjoy our prime location on your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Rimbun Feric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staffs. Very friendly. Easy to get to Disneyland. Has shuttle direct to Disney provided by Anaheim transport. Next to outlet. Has food close to vicinity.
4 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
I’m thrilled that you were able to truly enjoy our hotel. We were so happy to read that your experience with us was nothing short of spectacular as our attentive team strives to grant all of our guests’ wishes. It warms us to know that their doting hospitality was appreciated and that you truly enjoyed all aspects of your stay. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great stay.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Amanda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice hotel. Great pool and bar too.
3 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
We are extremely grateful for your excellent rating of our property. It's truly rewarding to know that you hold the quality of our service and product in such high regard. Our team is dedicated to delivering top-tier and conscientious service, and I'm delighted that they met your needs during your stay. Your phenomenal rating will certainly be shared with them. Your positive sentiments about us are highly appreciated and once again, your glowing review means the world to us. We eagerly anticipate welcoming you home in the near future!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

McKell

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
I am thrilled to hear how amazing your experience was and delighted to read your great feedback about our property and services. I imagine that you benefited from all the amenities and our coveted location. It appears that you enjoyed the service provided by of our meticulous staff who delights in ensuring that the guest experience is always impeccable. We are very fortunate to have an exceptional team that is committed to providing a seamless experience to each of our guests, so we look forward to sharing your compliments with them. We look forward to welcoming you back again soon!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

2/10 – Ontzettend slecht

Hector Gerardo, naucalpan

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rude people in the front desk, specially a young fatty woman, they charger my two rooms with parking fee even though we only asked for one spot since we had only one car, noisy as it is crossing street a hospital. One of the worst showers ever. Not going to stay here again.
3 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
I'm so sorry to learn that your stay with us was not the best it could have been. Our goal is to make every stay a truly memorable one - with superior service, spotless rooms, and exceptional experiences. Our commitment to our guests is reflected in our team members and the culture we've established, where resolving any issues is a top priority so that our guests can continue to enjoy a wonderful stay. Your satisfaction is our top priority, and our hotel management will assess every aspect of your stay in detail. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like how close it is to the shopping center and Angels stadium
1 nacht verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
Thank you for taking the time to leave a terrific review. I am so glad that you enjoyed a wonderful stay with us. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your stay and found everything to be so comfortable. We all look forward to welcoming you back to the hotel on your next visit.Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 – Goed

Joana

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Me gustó la ubicación, cerca de Disney y al lado de los outlets de orange, camas confortables. Considero que deben ofrecer el servicio de wifi y estacionamiento sin costo adicional.
3 nachten verbleven in maart 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
Muchas gracias por compartir su excelente experiencia en nuestro hotel. Nos llena de satisfacción saber que nuestras instalaciones y servicios han estado a la altura de sus expectativas, pues es siempre nuestro principal objetivo. Nos gustaría también expresar nuestra gratitud por su reconocimiento a todos nuestros compañeros, que se esfuerzan diariamente por conseguir altos niveles de satisfacción entre nuestros clientes. Estaremos encantados de tenerles de vuelta en nuestro hotel para una nueva inolvidable experiencia.Un cordial saludo,Hotel Fera Anaheim, a DoubleTree by Hilton

8/10 – Goed

Anibal

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
!!!
2 nachten verbleven in maart 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
Thank you for your great rating! It's wonderful to know that our service and product quality stood out to you. Your feedback will be shared with our team, who work tirelessly to ensure every guest has a memorable experience. We're already looking forward to your next visit, where we'll strive to make it even more remarkable than the last!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

edgardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
It is truly delightful to learn that you enjoyed every aspect of your stay with us! We are thrilled to hear that our hotel staff, dining options, and accommodations provided you with wonderful experiences, as we always strive to deliver the highest level of guest service. We are pleased that you were able to take advantage of our amenities and thoughtful offerings, which are designed to ensure a seamless and delightful visit. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience with us. Thank you for your kind rating, and we look forward to welcoming you back again in the future!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Within walking distance to outlet mall and different restaurants. 30 minute walk to Angel Stadium or less than $10 Uber or Lyft ride. If you’re sensitive to noise ask for a room facing away from Hospital. I could hear ambulance once in awhile but it didn’t bother me. Will definitely stay there again on my next trip back.
2 nachten verbleven in april 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
Thank you for your wonderful rating! It's incredibly rewarding to know that our service and product quality made a lasting impression on you. Your feedback will be shared with our team, who will be delighted to hear about your positive experience. We eagerly await the opportunity to welcome you back for another unforgettable stay!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton

10/10 – Uitstekend

Monica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful hotel. Would go here again.
1 nacht verbleven in maart 2024
Reactie van Hotel Fera Anaheim, a DoubleTree by Hilton op 14 apr 2024
We're so thankful for your amazing rating! Hearing that our service and product left such a positive impression on you is truly uplifting. Your feedback will be celebrated with our team, who strive for excellence every day. We eagerly await the opportunity to welcome you back for another remarkable stay, where we will continue to exceed your expectations in every way possible!Regards, Hotel Fera Anaheim, a DoubleTree by Hilton