Hartelijk dank voor uw review. Het was fantastisch om u hier bij ons te hebben. We hopen u snel weer terug te zien. Groeten Erika

Thank you very much for your kind words, Pier. It was a pleasure hosting you.

Thank you for your review. We hope to welcome you back again once the renovations are complete.

Thank you for your review! we hope to welcome you back soon for another pleasant stay.

"Thank you very much, Brian! We're happy to hear that you had a pleasant stay with us. It was a pleasure having you, and perhaps we'll see you again next time.

Thank you very much! It was a pleasure having you.

Thank you very much, we are glad to hear that you enjoyed your stay with us. It was a pleasure having you!

Thank you for the review. It was a pleasure having you!

Thank you, it was a pleasure having you.

Thank you, Ramona! We're delighted to hear you enjoyed your stay. We hope to welcome you back soon!

Thank you, Mark! We're glad you enjoyed the convenience of having a kitchen in your room and that you liked our pool, grill, and gazebo. We try our best to provide the best service.. we look forward to hosting you again!

Thank you for stay and we hope to see you soon.

We appreciate you staying with us. Have a wonderful week.

Thank you Roderick for rating us. We appreciate it. It was great having you and we are looking forward to see you back soon. Kind regards, Erika

Dear Andreas, Thank you very much for rating us. We appreciate it. It was great having you. We hope to welcome you back.Kind regards,

Dear Jolanta, Thank you very much for your review. We are happy that you had a good time. We are looking forward to having you back soon. Sunny Greetings,

Dear Marc, we are sorry to hear that and we will definitely work on this.

Thank you very much. We hope to see you soon. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Thank you for taking the time to leave us such a great compliment. We appreciate your review for improving our services. Take care, be safe we hope to see you very soon!

Hi Kenneth, I’m sorry to hear that our staff wasn’t able to provide you with all the information. I will be sure to pass your feedback on, and we’ll work on improving every information's for our customer service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review! Take care and stay safe.

Thank you very much. And thanks so much for sharing your experience with us. We hope to see you soon. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Thank you John and Karen for staying with us. It was our pleasure hosting you both! Hopefully we see you both back soon! Stay safe and take care :)

Hi David, thank you very much for your kind words! We hope you enjoyed your stay and the island of Aruba. Take care and stay safe and we hope to see you both back at Punto di Oro.

I'm gonna take the time to respond to this public review because it is absolutely false. First of all it disappoints me to read such a review because it is not true. I was not rude or disrespectful to Liliana & her husband not once and not ever to other guests. You can't say I don't follow "Aruba Covid protocols" because we are working so we are not obligated to wear masks. We are also sitting behind a plastic curtain which creates a barrier between us and guests at the front desk. I did print the Covid results for Liliana & her husband, but they walked away due to their impatience. About the guest that you say came after you, he came BEFORE you to return a vehicle and I went outside to check the car and when I came back inside with him you guys had just entered the office. So yes, he was BEFORE you. Liliana's husband had started verbally attacking the other guest claiming that he "jumped the line". You can't claim that I did not respect you. It's actually the other way around; you did not respect me or the other guest. The reason I asked you to wait outside is because the office was filling up with people and you only had to wait for me to bring you your Covid test results so you had no urgent reason to be INSIDE the office. This has NOTHING to do with discrimination. I deal with all sorts of nationalities on a daily basis so my job requires me to be the OPPOSITE of discriminatory. I actually enjoy American culture as well as Latin culture and/or Dutch culture as I deal with these all day every day. My experience with these guests is that, unfortunately, they are very difficult and non-cooperative. Other guests who have witnessed their behavior would agree on this. I speak for all those who work in the service industry and have to deal with these type of guests who will try to tarnish your name and reputation because they themselves are difficult and have a big ego. To summarize I hope other front desk agents at wherever Liliana & husband might travel to in the future do not fall victim to these types of mistreatments. Other guests who I have dealt with will all disagree that I am disrespectful, impolite, discriminatory or whatever false label you guys may have given me.

Thank you for your kind review Norma! Just so you know the room does have a safe box but the key has to be requested at the front desk. I know that unfortunately this wasn't offered to you... but glad to hear that you'll be returning!