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Beoordelingen van Courtyard by Marriott Orlando Airport

3 out of 5
Courtyard by Marriott Orlando Airport
7155 N Frontage Rd, Orlando, FL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 527 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 319 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 82 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1001 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Anne-Marie

1 nacht verbleven in april 2023
Reactie van General Manager op 19 mei 2023
Dear Guest, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Kind regards,Scott Disson,General Manager

2/10 – Ontzettend slecht

Maureen

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dead roaches on bathroom floor. Check out early.
1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Maureen, Thank you for your recent stay with us and the review. We genuinely apologize for the concern you encountered with your bathroom. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We do hope you will consider a future stay and allow us to make amends.Kind regards,Scott DissonGeneral Manager

8/10 – Goed

Wayne, Halifax

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A lovely courtyard and pool area
1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Dear Wayne, Thank you for choosing Courtyard Orlando Airport and taking the time to post your review. We are delighted you enjoyed our relaxing pool area. We hope you will consider us again whenever your travels bring you back to Orlando.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

jeffrey

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
was a great night before an early morning flight!!
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Jeffrey, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Orlando Airport; we hope to see you again soon. Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van General Manager op 20 apr 2024
Dear Angela, Thank you for choosing Courtyard Orlando Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Kind regards,Scott DissonGeneral Manager

8/10 – Goed

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van General Manager op 20 apr 2024
Dear Sharon, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Orlando Airport; we hope to see you again soon. Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Liang

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good customer service and friendly front desk young lady . Thank you !
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Dear Liang, Thank you for taking the time to review your stay at Courtyard Orlando Airport. We especially want to thank you for acknowledging our professional, friendly staff. Our goal is to make your stay as successful as possible and to assist you with whatever needs you have during your travels, so we're glad we accomplished that during your stay. We appreciate your business and hope you will stay with us again on your next trip to the Orlando area.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 7 apr 2024
Dear Douglas, Thank you for choosing Courtyard Orlando Airport. We were pleased that we exceeded your expectations during your visit to our area. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Kind regards,Scott Disson,General Manager

10/10 – Uitstekend

Renee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No free breakfast
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Renee, Thank you for sharing your review of Courtyard Orlando Airport. We are glad to learn that overall, you had an enjoyable stay. We strive to provide a variety of breakfast options at a competitive price. Therefore, we are disappointed that we did not meet all of your expectations. Thank you for choosing us and taking the time to leave your feedback. We hope you will stay with us again the next time you visit our city.Kind regards,Scott Disson,General Manager

6/10 – Redelijk

Monica

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Monica, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Kind regards,Scott Disson,General Manager

10/10 – Uitstekend

BRIAN

1 nacht verbleven in maart 2024
Reactie van General Manager op 12 apr 2024
Dear Brian, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Orlando Airport. We look forward to your return and wish you all the best with your future travels.Kind regards,Scott Disson,General Manager

10/10 – Uitstekend

Jennifer

1 nacht verbleven in maart 2024
Reactie van General Manager op 24 mrt 2024
Dear Jennifer, Thank you for the wonderful rating for Courtyard Orlando Airport. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Kind regards,Scott DissonGeneral Manager

8/10 – Goed

Eric

1 nacht verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear Eric, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Courtyard Orlando Airport. We look forward to welcoming you back on your next visit.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Paul, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Orlando Airport.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Kathy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
T
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
Dear Kathy, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard Orlando Airport, and we look forward to welcoming you back soon.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Carol

1 nacht verbleven in februari 2024
Reactie van General Manager op 21 mrt 2024
Dear Carol, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Orlando Airport.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Paul, Parker

Positief: Netheid, voorzieningen
Great vicinity to airport.
1 nacht verbleven in februari 2024
Reactie van General Manager op 25 feb 2024
Dear Paul, Thank you for your feedback on Courtyard by Marriott Orlando Airport. We are pleased to hear that you found our hotel in excellent proximity to the airport. Providing convenient locations for our guests is one of our priorities. We appreciate your positive comment, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,Scott Disson,General Manager

6/10 – Redelijk

Amanda

Positief: Netheid, personeel en service
An aging transit hotel which is fine for what it is needed for. The toilets need to be updated - such a waste of water. Also the cleaning solution smell was overpowering in the lobby area where you also get coffee and breakfast. Otherwise staff nice and hardworking.
1 nacht verbleven in februari 2024
Reactie van General Manager op 20 feb 2024
Dear Amanda, Thank you for taking the time to evaluate your stay at our hotel. Although we are glad you liked our courteous associates, we are sorry for the disappointment you had with the overall look and feel of our accommodations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Furthermore, we work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. We hope to serve you again on your next trip to Orlando.Kind regards,Scott Disson,General Manager

8/10 – Goed

Real

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was a good option for after cruse and shuttle was a great option .
1 nacht verbleven in februari 2024
Reactie van General Manager op 20 feb 2024
Dear Real, Thank you for staying at Courtyard Orlando Airport for your post-cruise stay. We are so glad that you loved everything about our hotel and that you could take advantage of our shuttle services. We hope that you had an excellent time on your cruise and that you will revisit us whenever you return to Orlando.Kind regards,Scott Disson,General Manager

8/10 – Goed

Gail

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay.
1 nacht verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Gail, Thank you for choosing Courtyard Orlando Airport and taking the time to post your wonderful review. We are delighted that you had such a positive experience throughout the hotel. We are grateful for your recommendation and hope you will consider us again whenever your travels bring you back to Orlando.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great options for breakfast and dinner. Also wine and drinks available for purchase at very reasonable price. The Courtyard special Old Fashion is just incredible.. Must order if you enjoy bourbon....
5 nachten verbleven in januari 2024
Reactie van General Manager op 5 feb 2024
Dear James, Thank you for being our guest at Courtyard Orlando Airport and sharing your experience. We are delighted to know you were pleased with our excellent breakfast and beverages. It was a pleasure to host you, and we look forward to your return visit. Kind regards,Scott Disson,General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient place to stay
1 nacht verbleven in januari 2024
Reactie van General Manager op 1 feb 2024
Dear Peter, Thank you for choosing Courtyard Orlando Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Kind regards,Scott Disson,General Manager

10/10 – Uitstekend

Joseph

1 nacht verbleven in januari 2024
Reactie van General Manager op 1 feb 2024
Dear Joseph, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Orlando Airport. We look forward to your return and wish you all the best with your future travels.Kind regards,Scott Disson,General Manager

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location) walking distance to multiple restaurants. The shuttle service was well run
1 nacht verbleven in januari 2024
Reactie van General Manager op 25 jan 2024
Dear Christopher, Thank you for sharing your experience at Courtyard Orlando Airport and taking the time to highlight the features of our property that you enjoyed the most. We are delighted you enjoyed our ideal location and convenient shuttle service. We appreciate your feedback and look forward to hosting you again the next time you are in Orlando.Kind regards,Scott Disson,General Manager

8/10 – Goed

KENNETH WAYNE, Baton Rouge

1 nacht verbleven in januari 2024
Reactie van General Manager op 10 feb 2024
Dear M. Wayne, We appreciate you taking the time to leave your kind rating for Courtyard Orlando Airport. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Kind regards,Scott DissonGeneral Manager

8/10 – Goed

Sandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van General Manager op 18 jan 2024
Dear Sandra, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Courtyard Orlando Airport. We look forward to welcoming you back on your next visit.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Beau

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean. Really appreciated the airport shuttle.
2 nachten verbleven in januari 2024
Reactie van General Manager op 17 jan 2024
Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Courtyard Orlando Airport. We are delighted to hear that you enjoyed our spotless property and shuttle service. We look forward to welcoming you back for another wonderful visit.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Brandy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van General Manager op 14 jan 2024
Dear Brandy, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Orlando Airport. We look forward to your return and wish you all the best with your future travels.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
perfect for a quick, over-night stay at MCO.
1 nacht verbleven in januari 2024
Reactie van General Manager op 9 jan 2024
Dear John, Thank you for the nice review. We are so glad our location worked well for you and that you appreciated being so close to airport. Thank you for being our guest. We look forward to your next visit at Courtyard Orlando Airport.Kind regards,Scott DissonGeneral Manager

8/10 – Goed

Jerry

Positief: Netheid
Did not clean my room
2 nachten verbleven in december 2023
Reactie van General Manager op 9 jan 2024
Dear Jerry, We appreciate you taking the time to leave your review regarding your recent visit to Courtyard Orlando Airport. We are pleased to know that you had an overall pleasant experience. However, we sincerely apologize for the inconvenience with the cleanliess of your accommodations. We have shared your comments with our housekeeping staff, and we want to thank you for this valuable feedback. We look forward to welcoming you back the next time you are in the area!Kind regards,Scott DissonGeneral Manager

6/10 – Redelijk

Stacey

2 nachten verbleven in december 2023
Reactie van GENERAL MANAGER op 22 jan 2024
Dear Stacey, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Kind regards,Scott Disson,General Manager

8/10 – Goed

Michelle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a little outdated (wear and tear) but overall we had no issues. The staff was very pleasant and we got a shuttle at 330am to the airport which is unheard of in my state!
1 nacht verbleven in december 2023
Reactie van General Manager op 2 jan 2024
Dear Michelle, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt some of our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Kind regards,Scott DissonGeneral Manager

6/10 – Redelijk

Gail

1 nacht verbleven in december 2023
Reactie van General Manager op 2 jan 2024
Dear Gail, Thank you for sharing your rating with us. We are disappointed that you did not get to enjoy the exceptional experience that we are known for providing. We hope you will give us another opportunity to gain your trust in the future.Kind regards,Scott DissonGeneral Manager

4/10 – Matig

Troy, Ketchikan

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Way overpriced for what it is. Hotel AC was very loud, and smelled moldy. Obviously the hotel is very close to the airport so you could hear jets taking off. Low water pressure, scratchy linens on the bed, popcorn ceiling, enamel on the tub was peeling up, tiles on the floor loose. You had to pay for coffee in the morning, there is a fee for breakfast, you have to pay to park your car in their lot. On the plus side, the 5 dollar a cup coffee was strong and available at 5:00 am, and the shuttle was reliable. Will not stay here again unless the price is much lower.
1 nacht verbleven in december 2023
Reactie van General Manager op 2 jan 2024
Dear Troy, Thank you for your recent stay with us and for the review. We want every guest who stays with us to have an outstanding time and leave with a lasting favorable impression. We apologize that we fell short in making that happen for you during your visit. We do hope you will consider a future stay and allow us to make amends.Kind regards,Scott DissonGeneral Manager

8/10 – Goed

Maria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean and comfy. Had an issue with the door key not working; and after staff had recalibrated it; door key was still a bit troublesome. Staff were friendly and helpful; and arranged transportation for me from and to airport. Will recommend your hotel to friends & family going to Orlando.
1 nacht verbleven in december 2023
Reactie van General Manager op 2 jan 2024
Dear Maria, Thank you for sharing your experience at Courtyard Orlando Airport and taking the time to highlight the features of our property that you enjoyed the most. We are delighted you enjoyed our location, friendly staff and shuttle service. While we regret the inconvenience that you faced with the key of your room, we are glad that our efficient associates could helo you with the issue. We appreciate your feedback and look forward to hosting you again the next time you are in Orlando.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Roy

Positief: Voorzieningen
1 nacht verbleven in december 2023
Reactie van General Manager op 31 dec 2023
Dear Roy, Thank you for letting us know your visit to Courtyard Orlando Airport was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

martin

1 nacht verbleven in december 2023
Reactie van General Manager op 19 jan 2024
Dear Martin, Thank you for choosing to stay at Courtyard Orlando Airport. Ratings are the single most important indicator of how we are doing, and we are pleased to have your highest rating. We value your business and hope you will visit us again the next time you are in Orlando.Kind regards,Scott Disson,General Manager

10/10 – Uitstekend

Alexis

Positief: Personeel en service
So basic
1 nacht verbleven in december 2023
Reactie van General Manager op 30 dec 2023
Dear Alexis, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Orlando Airport; we hope to see you again soon. Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

EDGAR

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van General Manager op 28 dec 2023
Dear Edgar, Thank you for rating your stay at Courtyard Orlando Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Kind regards,Scott DissonGeneral Manager

6/10 – Redelijk

Kirk

Positief: Personeel en service
Adequate for price.
1 nacht verbleven in december 2023
Reactie van General Manager op 28 dec 2023
Dear Kirk, Thank you for taking the time to evaluate our hotel. We are glad to hear that you found us to be of great value. Your input is essential to us as we continuously strive to meet the expectations of our guests. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Susan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay and park
1 nacht verbleven in december 2023
Reactie van General Manager op 26 dec 2023
Dear Susan,Happy Holidays and Happy New Year!Thank you for choosing Courtyard Orlando Airport for your recent visit to Orlando. We are glad to know that your stay was perfect in every way possible. We are also delighted that you enjoyed our comfortable accommodations as well as convenient parking facilities. We appreciate your feedback, and we look forward to welcoming you back soon.Kind regards,Scott Disson

8/10 – Goed

Megan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Driver was very helpful and friendly. Receptionist was quick and friendly
1 nacht verbleven in december 2023
Reactie van General Manager op 17 dec 2023
Dear Megan, Thank you for the positive comments about Courtyard Orlando Airport, and we especially appreciate your kind remarks about our staff. We make every effort to provide the level of service that you expect and deserve, so it is nice to see our efforts recognized. Thanks again for your review, and we hope to welcome you back the next time you travel to Orlando.Kind regards,Scott DissonGeneral Manager

2/10 – Ontzettend slecht

Dwayne, St Johns

Negatief: Voorzieningen
Property was filthy, smelly, and bed was squeaky all night. Description was not well described and very misleading. The room was over $200.00. This is not acceptable and not the expectation set for Marriott or Orbitz
1 nacht verbleven in december 2023
Reactie van General Manager op 11 dec 2023
Dear Dwayne, Thank you for being our guest and for sharing your candid review. On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van General Manager op 12 dec 2023
Dear Guest, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Courtyard Orlando Airport. We look forward to welcoming you back on your next visit!Kind regards,Scott Disson

8/10 – Goed

joyce

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rugs are stained, otherwise things seem clean; staff is very friendly.
1 nacht verbleven in december 2023
Reactie van General Manager op 5 dec 2023
Dear Joyce, Thank you for taking the time to evaluate your stay at our hotel. We are delighted to read that you enjoyed the exceptional services delivered by our associates and that overall you had a great visit. We value your feedback and will work to address the concern you mentioned in your review so your next stay will be exceptional in every way. We hope to serve you again on your next trip to Orlando.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Nancy

1 nacht verbleven in december 2023
Reactie van General Manager op 5 dec 2023
Dear Nancy, Thank you for choosing Courtyard Orlando Airport and taking the time to post your wonderful review. Your excellent rating affirms the positive experience you had throughout the hotel and serves as a great tool to let us know we are it doing right. We look forward to the opportunity of hosting you again whenever your travels bring you back to Orlando.Kind regards,Scott DissonGeneral Manager

4/10 – Matig

Daniela

Reisde met partner
Negatief: Personeel en service
Zwei Stunden auf das Shuttle gewartet, zuerst in ein falsches Zimmer eingebucht, dann im richtigen Zimmer fehlendes Balkonmobilar, extrem laute Klimaanlage, nur kalt duschen funktionierte… nicht schön.
1 nacht verbleven in november 2023
Reactie van General Manager op 25 nov 2023
Dear Daniela, Thank you for reviewing your stay with us. We are sorry for the inconvenience you had due to the delay with the shuttle. Moreover, we apologize for the mix-up with your reservation and the issues you had with your room. We will share your feedback with the appropriate team members to ensure we improve our accommodations and service levels moving forward. Again, we are sorry for the problems you encountered, and we hope you will give us another chance to restore a favorable impression the next time you are in this area.Kind regards,Scott Disson,General Manager

6/10 – Redelijk

Susan

1 nacht verbleven in november 2023
Reactie van General Manager op 22 nov 2023
Dear Susan, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Kind regards,Scott DissonGeneral Manager

10/10 – Uitstekend

Gary

Positief: Personeel en service
1 nacht verbleven in november 2023
Reactie van General Manager op 16 nov 2023
Dear Gary, Thank you for your recent stay at the Courtyard Orlando Airport and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Orlando. We enjoyed having you as our guest, and we hope to see you again soon. Kind regards,Scott Disson

8/10 – Goed

Destiny

Positief: Netheid
Was a decent one day stay for the purpose of being closer to the airport. Decent and cozy bed. Texture or the bathtub wasn’t great - freaked me out a bit and the shower knob was very loose and difficult to place on an appropriate temperature. Overall, customer service was decent as well.
1 nacht verbleven in november 2023
Reactie van General Manager op 15 nov 2023
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Courtyard Orlando Airport. We are pleased to know that you enjoyed our convenient location and courteous service. However, we apologize for any shortcomings in meeting your expectations with the room. We have noted your feedback about your room and we will address the issue with our maintenance team to enhance our guest experience. We hope we have the chance to welcome you back in the near future.Kind regards,Scott DissonGeneral Manager