Waterpark

Beoordelingen van Flamingo Waterpark Resort

3 out of 5

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 330 van 1130 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 1130 beoordelingen" "
Gastenscore: 6 - Redelijk. 202 van 1130 beoordelingen" "
Gastenscore: 4 - Matig. 140 van 1130 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 219 van 1130 beoordelingen" "

6,6/10

Netheid

7,2/10

Personeel en service

6,4/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Darluis

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Luis

3 nachten verbleven in april 2024

8/10 – Goed

Ryane

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Everything was great except for the restaurant inside. If you are running a business in a resort style setting you need to be prepared to actor to large amounts of people and accommodate them in a timely manor. Waiting almost 1.5 hours for a breakfast order is insane.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Josephine

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My room had no hot water I went to the front desk and she sent the maintenance man, he checked it and said there was a problem with the hot water in my section, they right away gave us another room, gave us a later checkout time and the maintenance guy even helped us move. It was great service by both employees I would stay there again. I give them a 10.
1 nacht verbleven in april 2024

8/10 – Goed

Jennifer

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

4/10 – Matig

Juan

Reisde met een groep, Reisde met familie
Positief: Voorzieningen
In general is a good place to visit
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

LAUREN

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
I didn’t like the fact that we did not get our bed linen changed during our stay
2 nachten verbleven in april 2024

8/10 – Goed

Sylver Rose

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van VA op 29 apr 2024
Hi Rose,Thank you for your review, we hope to see you again very soon.

6/10 – Redelijk

Jose

Reisde met familie
Friendly people
3 nachten verbleven in april 2024

10/10 – Uitstekend

Tania

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

4/10 – Matig

Yoly

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Ashley

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
I always enjoy and love staying here. Over all average. Amenities are very nice!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Enmanuel, Homestead

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My kids love the water park, but they must improve the quality of the restaurant and attention to costumers, the variety in the breakfast and efficiency.
2 nachten verbleven in april 2024

8/10 – Goed

Fany

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Es bonito para diversión de los niños
2 nachten verbleven in april 2024

8/10 – Goed

Carolina

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

8/10 – Goed

François

Reisde met familie, Reisde met familie en kleine kinderen
La chambre n’était pas très propre et les installations sont assez vielles.
2 nachten verbleven in maart 2024
Reactie van Felipe (Phil) op 16 apr 2024
Thank you, Francois, for your review! We appreciate you taking the time to do so! All the best!

10/10 – Uitstekend

Roteshia

Positief: Staat van de accommodatie en faciliteiten
Everything was very accommodating and very cool. We enjoyed our stay. The staff was very nice
3 nachten verbleven in april 2024
Reactie van Felipe (Phil) op 16 apr 2024
Thank you, Roteshia, for the lovely review! We are here to do our best to satisfy all our clients and we are glad you enjoyed your stay with us! All the best!

10/10 – Uitstekend

Perry

1 nacht verbleven in april 2024

4/10 – Matig

Nessa

Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Felipe (Phil) op 24 apr 2024
Thank you for your review, Nessa. We are currently working hard to improve our overall guest satisfaction, it would have been great to know what we did you disliked and liked as well. All the best!

8/10 – Goed

jennifer

Reisde met familie en kleine kinderen
It was a very nice property. It was a very nice day we had. However they overcharge for everything on their property. When you buy a six dollar drink at happy hour they will also charge you two dollars extra whether you’re using a card or paying with cash plus the tax, you have to have a credit card to use any other areas in their facility only the tiki bar takes cash. There was a complete language barrier. The property is owned by Spanish people which is not a problem, but they do not understand us, and we could not understand them, which made it very complicated. There was police officers there for disruption of children between two other guests that were staying there a lot of the children were very rough there and we’re not Supervised by parents. I tend to always keep my children with an eyes view so we were able to watch them with no problem but as far as sending your child off to play and expect them to be safe, I would do it.
Reactie van Phil op 10 apr 2024
Thank you very much for taking the time to send us your review, Jennifer! We are very pleased you enjoyed your day at our property! Rest assured we will look into the issue with restaurant company. About the cash aspect, we are following the industry trend of being a cashless resort, however we thank you for bringing it up! We will address the other points as well. Thank you again!

6/10 – Redelijk

Wendy

Reisde met familie en kleine kinderen
Me gustó toda el área de afuera muy limpia y la atención de los empleados . No me gustó mucho olor a mariguana por los pasillos,y encontré cucarachas en el baño
2 nachten verbleven in april 2024
Reactie van Phil op 10 apr 2024
Thank you very much for your compliments to our staff. We will be sure to look into the other issues.

4/10 – Matig

Detra

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
This resort was very old and dated. We could never find the ice maker and several other guess could not as well. It looked like a motel and I wouldn’t recommend it or stay there again!
5 nachten verbleven in maart 2024
Reactie van VA op 7 apr 2024
Thank you for your review, Detra. We're sorry to hear about your experience at Flamingo Waterpark Resort. Your feedback helps us improve our services. If you have any further comments or suggestions, feel free to reach out to us. We hope you give us another chance in the future. Safe travels!

2/10 – Ontzettend slecht

Daniel Gonzalez

5 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Diana

Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Phil op 10 apr 2024
Dear Diana, we apologize for your rating, but would be greatly appreciated if you could inform how we can improve since we are under new management. Thank you

8/10 – Goed

Brooke

Reisde met familie
Positief: Netheid
Our room had a smell to it, and it felt more like a motel. The staff in general was very nice. The water park looks worn but my kids really enjoyed it. The water park is suppose to open at 10am but the slides wouldn’t open till hours later till they had life guards on duty. The Tiki bar charged me 19$ for a vodka and cranberry. I was shocked at the prices for alcohol. I’m not sure if I will book again or not.
4 nachten verbleven in maart 2024
Reactie van Management op 6 apr 2024
Hi, I want to apologize for any inconvenience, this issue will be addressed with our staff. Thank you for staying with us.

10/10 – Uitstekend

Daywantie

Positief: Netheid, staat van de accommodatie en faciliteiten
Great place
4 nachten verbleven in maart 2024
Reactie van Management op 5 apr 2024
Thank you for the rate, we love having you here. See you next time!

8/10 – Goed

Yannick

5 nachten verbleven in maart 2024

6/10 – Redelijk

Kasey

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Water park was nice for little ones but we got a room with a hot tub and it was dirty. Turned hot tub on and all types of stuff starting spitting out of the jets. Other then that it was ok
1 nacht verbleven in maart 2024
Reactie van VA op 3 apr 2024
Hi Kasey,We appreciate the time you took to rate us; we are glad to know that you enjoyed our Water Park. We regret the inconvenience with the tub, if you had informed us of the situation within the property we would have resolved the situation.

10/10 – Uitstekend

Jada

Positief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Management op 5 apr 2024
Thank you for the rate, we love having you here. See you next time!

8/10 – Goed

Lanetta

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Management op 5 apr 2024
Thank you for the rate, we love having you here. See you next time!

8/10 – Goed

Jesenia

1 nacht verbleven in maart 2024

8/10 – Goed

Matt

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
4 nachten verbleven in maart 2024
Reactie van VA op 3 apr 2024
Hi Matt,Thank you for your comment and we are happy to know that you enjoyed your stay at Flamingo Water Park, we look forward to seeing you again.

2/10 – Ontzettend slecht

Jose

Negatief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van VA op 3 apr 2024
Hi José,We are sorry that your stay with us was not pleasant, we would have liked to know sooner so we could solve the situation that disturbed your visit.

6/10 – Redelijk

Lilia, Chicago

Reisde met familie
Positief: Voorzieningen
We choosed the Flamingo because of the waterpark. The place was average, they have a convenience store on site and a couple of restaurants but food was over-priced. Our room was outdated, especially the carpet. If you walked bearfooted your feet will be black from the dirtiness of the carpet. That needs to go. The disappointing part was the extra fee they charge at check in for the use of the waterpark. $30 more per person plus tax. I thought, I had paid our stay in FULL when i booked through Expidia. If they are advertising thier waterpark as a main feature it should be included with the cost of the stay and not charge extra.
3 nachten verbleven in maart 2024
Reactie van Management op 2 apr 2024
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

4/10 – Matig

Sydnee

Reisde met een groep, Reisde met familie
Positief: Voorzieningen
Negatief: Netheid
Cockroach in room
4 nachten verbleven in maart 2024
Reactie van Management op 2 apr 2024
Hi, I want to apologize for any inconvenience, this issue will be addressed with our staff. Thank you for staying with us.

10/10 – Uitstekend

Cruz L

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 2 apr 2024
Thank you for the rate, we hope to see you soon.

4/10 – Matig

Sarah

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
Water was not hot. Ever. Ceiling fan-dripping from room above. Making puddle on floor. Shower leaked down wall and onto floor-bathroom floor soaking after every shower. Asked several times in one day for room to be cleaned-needed coffee and towels. Did not get done. Language was an issue. Front desk NEVER answered the phone. Went to a generic VM box where not even sure who even calling. The phone in room did not work. AC in room was not cold. Gap between door and floor-bugs could just crawl right in. Restaurant-noone was there when we went so we left, noone seemed to know the hours of it When they did clean the room-it was clean. Kids enjoyed water park. For what we paid was ok. But would not stay again. It has potential....could use some serious updating. Front desk area and restaurant area looked nice-just need to get the rooms updated and all things working right in them.
4 nachten verbleven in maart 2024
Reactie van Management op 2 apr 2024
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

6/10 – Redelijk

Claudra

Positief: Netheid, staat van de accommodatie en faciliteiten
The heater didn't work and the water never got hot, also my daughter got stuck in the bathroom cause the door wouldn't open! However my kids enjoyed the water park..
2 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

4/10 – Matig

Ivan

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Stacey

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
The staff is very friendly
4 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Thank you for staying with us Stacey.

6/10 – Redelijk

Jean Anel

Reisde met familie
Positief: Voorzieningen
I like the water area. The food in the hotel is took pricey. The hotel room carpet smells bad
7 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

10/10 – Uitstekend

raudel, port richey

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
General 5*
4 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Thank you for staying with us Raudel.

10/10 – Uitstekend

Yesmy

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 1 apr 2024
Thank you for staying with us Yesmy.

8/10 – Goed

Judy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great property but would have like to know that the waterpark closes at 7
1 nacht verbleven in maart 2024
Reactie van Management op 1 apr 2024
We thank you for your comment, it is very valuable to us. We are currently working on improvements in and around our property. We apologize for not having met your expectations during your visit.

10/10 – Uitstekend

Miriam

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My daughter enjoy the water park
2 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Thank you for staying with us Miriam.

10/10 – Uitstekend

Shanice

1 nacht verbleven in maart 2024
Reactie van Management op 15 apr 2024
Thank you for staying with us, Shanice. See you next time.

4/10 – Matig

Karen

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
First room dirty with roaches. Safe didn’t work. No hangers in closet. Moved to another room and there was trash on the floor. The third room was okay. Had to replace safe and still no hangers in closet.
4 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

2/10 – Ontzettend slecht

LizMarie

Reisde met partner
Negatief: Netheid, voorzieningen
My room was very dirty, the sheets looked like they havent been washed in 3 days with all the stains, the floor had dirt stains all over , the shower and jetted tub looked like they were never cleaned at all! the stay was just very disappointing!
1 nacht verbleven in maart 2024
Reactie van Management op 1 apr 2024
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

10/10 – Uitstekend

SHA RIETTA

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Thank you for staying with us Sha Rietta.

10/10 – Uitstekend

Eli

Positief: Voorzieningen
Me encantó buen servicio creo que lo único que falta es que allá más limpieza en las habitaciones
2 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
We thank you for your comment, it is very valuable to us. We are currently working on improvements in and around our property. We apologize for not having met your expectations during your visit.