Exterieur

Beoordelingen van Hilton Orlando Lake Buena Vista - Disney Springs® Area

4 out of 5
Hilton Orlando Lake Buena Vista - Disney Springs® Area
1751 Hotel Plaza Blvd, Lake Buena Vista, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 659 van 1213 beoordelingen" "
Gastenscore: 8 - Goed. 279 van 1213 beoordelingen" "
Gastenscore: 6 - Redelijk. 158 van 1213 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 1213 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 40 van 1213 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Lynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious rooms
2 nachten verbleven in mei 2024

8/10 – Goed

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice. Comfortable and close to things.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Middy

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The property was EXTREMELY noisy due to a cheer competition. The hotel was crowded with children running up and down the halls. The room itself was very outdated, somewhat run down, and was in need of a remodel. The main door and adjoining room did not fully close with a hug gap of light from the doorknob to the floor. The ceiling tiles by the entrance of room were half popped out.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service
5 nachten verbleven in april 2024

10/10 – Uitstekend

JERRY

Positief: Netheid, personeel en service
4 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 29 apr 2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at Hilton Orlando Lake Buena Vista!

6/10 – Redelijk

Danielle

Reisde met familie en kleine kinderen
Positief: Personeel en service
Overall our stay was very nice. We were able to Precheck and leave our car at the hotels since we were early and head over to Magic Kingdom on their shuttle bus. They only do shuttles to the Disney parks, not Universal. The pool area was very nice. Very short staffed at the pool bar and grill. We waited quite a while for a waiter. There was only one on duty and it seemed as though there were a lot of either corporate meetings going on so there were a lot of people there at lunch time. There are no bar stuff that come around to the pool area. You have to go to the bar and get what you want. Rooms were very clean and nice. Pillows and mattresses were a little old in my opinion. But overall an average comfortable Hotel room.
2 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 29 apr 2024
Thank you for sharing your experience at Hilton Orlando Lake Buena Vista. Your feedback regarding tour poolside service and its impact on your stay is invaluable. Your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would definitely recommend this hotel. I was about two minutes walking distance to Disney Springs. Convenient restaurant on the premises. Clean and very friendly staff. When I got there, I was about six hours early and just asked if I could check out the pool area since I was staying in that hotel and checking in at 4 PM, they accommodated me and gave me room at 10:30 AM and I was able to use the pool the whole day.
4 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 24 apr 2024
Thank you for sharing your wonderful experience at Hilton Orlando Lake Buena Vista! It's fantastic to hear that you enjoyed our walkable distance to Disney Springs, relaxing by our 2 heated pools, and our bag holding service, which allows guests to drop their luggage off and enjoy the hotel util their room is ready. We're delighted your stay was memorable and look forward to welcoming you back for another fantastic getaway.

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent check in clean room
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 22 apr 2024
Thank you for your glowing review! We're thrilled to hear that we exceeded your expectations and provided you with a luxurious and memorable experience. Our team works hard to ensure every guest feels welcomed and well taken care of, and it's wonderful to hear that we succeeded with you. We hope to have the pleasure of welcoming you back again soon at the Hilton Orlando Lake Buena Vista!

8/10 – Goed

Holly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 22 apr 2024
Thank you, Holly, for your feedback in regard to your stay at Hilton Orlando Lake Buena Vista. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 – Uitstekend

Ashley

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The waitress at the hotel bar was outstanding!
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 22 apr 2024
Thank you so much for your wonderful review! We are thrilled to hear that team members provided you with exceptional service at John T's during your stay at Hilton Orlando Buena Vista Palace. We will be sure to pass along your kind words to the entire team. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 – Uitstekend

nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 22 apr 2024
Thank you for your glowing review! We can't wait to welcome you back on your next trip.

10/10 – Uitstekend

Hannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing experience and would recommend! Great location
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 18 apr 2024
We are so pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon!

10/10 – Uitstekend

Beth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We left at 11 AM on Sunday, same time as dozens of other people. There was only one person operating the valet desk. We asked the checkout desk if somebody could come help, they said it was a third party company and they couldn’t come out and help. It took us 45 minutes to get our car. It’s too bad that a great experience was hampered on exit. We did enjoy the property, the location, and the cleanliness of the room. We would stay there again, we would just self park.
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 17 apr 2024
Thank you for your feedback. We regret to hear that we did not meet your expectations during your check-out process. We will be sure to share your comments with our third-party valet team to ensure that we create a better experience for our future guests. We hope to have the opportunity to welcome you again soon.

10/10 – Uitstekend

Shawn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay at the Hilton Orlando Lake Buena Vista - Disney Springs Area Resort was absolutely delightful. The resort's cleanliness was impeccable, and its proximity to Disney Springs made exploring the area a breeze - just a short walk across the pedestrian bridge! Once I parked my car, I didn't need it again until check out, thanks to the convenient location. The staff was incredibly friendly and accommodating, adding to the overall warm atmosphere of the resort. I highly recommend this hotel for anyone looking for a fantastic getaway with top-notch service and convenience.
2 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 17 apr 2024
We greatly appreciate your outstanding review. We are so pleased to hear that you enjoyed our convenient location, just steps for Disney Springs, and first-class service. We hope to have the chance to welcome you again soon!

10/10 – Uitstekend

IRELA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 17 apr 2024
We greatly appreciate your review!

2/10 – Ontzettend slecht

Fani

The room was old and musty. I asked for an upgrade still same issue dirty musty!!!!! Never staying there again . The staff by the pool was great. The concierge was awful waited for over an hour for assistance. Not a happy guest.
5 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 17 apr 2024
We appreciate your feedback in regard to your recent stay. We deeply regret to hear that we did not meet your expectations. We will be sure to escalate your comments to our leadership team so that they may determine where improvements and enchantments can be made in our product and service. We hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

Kevin

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful
2 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 15 apr 2024
Thank you for your amazing review!

10/10 – Uitstekend

Sara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our family enjoyed our trip. This location is very convenient. You have good options in the hotel but can easily walk over to Disney Springs for anything you need. Our room was clean and comfortable. Will be back again! Thank you
3 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 15 apr 2024
Thank you for your review. We are so pleased to hear that you enjoyed our walkable distance to Disney Springs and spacious accommodations. We look forward to welcoming you back!

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Disney Springs. Good service. Staff very helpful and courteous.
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 15 apr 2024
We are so pleased to hear that you enjoyed our close proximity to Disney Springs and first-class service. We hope to welcome you again soon!

10/10 – Uitstekend

Eiffel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and very clean hotel. The people work there are very nice and respectful. Thank you so much
2 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 15 apr 2024
Thank you for your great review. We are so pleased to hear that you enjoyed your stay with us.

10/10 – Uitstekend

Zhicong

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing, will suggest to others
3 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 15 apr 2024
Thank you for your amazing review!

8/10 – Goed

Monica

1 nacht verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 29 apr 2024
Thank you for your glowing review! We hope to have the pleasure of welcoming you back again soon!

8/10 – Goed

Christian

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 15 apr 2024
Many thnaks for the great review.

8/10 – Goed

Kevin, Dover

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property is clean but dated. It's a fairly large hotel but the only full service restaurant is a Benihana's, and it's a really poor Benihana's.
1 nacht verbleven in april 2024
Reactie van Hilton Orlando Lake Buena Vista op 8 apr 2024
We appreciate your feedback in regard to your stay and we hope to have the opportunity to welcome you again in the future.

10/10 – Uitstekend

Fredy

Positief: Personeel en service
5 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 8 apr 2024
Many thanks for the great review.

10/10 – Uitstekend

Ana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a very easy check-in and check-out and the staff were friendly and helpful. Facilities were nice and clean, location was quite convenient to visit Disney Springs.
6 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 8 apr 2024
We are so pleased to hear that our team members, on-property amenities and walkable distance to Disney Springs were able to make your stay rewarding. We hope to see you again soon!

4/10 – Matig

Naresh

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was not cleaned and table drawers are broken
5 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 4 apr 2024
We appreciate your review and we hope to have the opportunity to welcome you again in the future.

6/10 – Redelijk

Lucia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Very close to Disney springs and there’s a free shuttle to Disney parks, which was very convenient and really helpful. The hotel looks amazing with a fabulous lobby but our room was really old and disappointing once we got in. We didn’t spend much time there, so no big deal but it had the absolute minimum and no microwave. They kept forgetting something every day - blanket or coffee, so we kept having to ask for stuff. Pools are big and towels are provided, we didn’t need much more than that. We had a good stay but expected a bit extra from a fancy Hilton.
7 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 3 apr 2024
Thank you for your review. We will be sure to share your comments with our leadership team to determine where improvements can be made in our product and service. We hope to welcome you again soon!

8/10 – Goed

Anisa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was easy to get around it with kids. Close to everything.
2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 2 apr 2024
We greatly appreciate your review. We hope to welcome you back soon.

10/10 – Uitstekend

sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and very close to Disney springs
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 2 apr 2024
We are pleased to hear that you enjoyed our walkable distance to Disney Springs. We hope to see you again soon!

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and myself really enjoyed staying there
3 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 2 apr 2024
We are so pleased to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Nena

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was dated but still a great experience
6 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 2 apr 2024
Many thanks for your review.

8/10 – Goed

Muriel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 2 apr 2024
We appreciate your feedback in regard to your stay.

10/10 – Uitstekend

Yisel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a pleasant stay
1 nacht verbleven in januari 2024
Reactie van Hilton Orlando Lake Buena Vista op 29 mrt 2024
Thank you for your great review!

8/10 – Goed

Erin

1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 17 apr 2024
Thank you for your review. We hope to have the opportunity to welcome you again soon.

10/10 – Uitstekend

jean

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was all very courteous and helpful. We loved having the market downstairs for purchasing breakfast and lunch. The pool area is very nice.
6 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 25 mrt 2024
We are pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon!

10/10 – Uitstekend

Rhaul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 26 mrt 2024
Thank you for your great review. We hope to welcome you again soon.

10/10 – Uitstekend

Scott

2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 15 apr 2024
Many thanks for the amazing review!

8/10 – Goed

Marisol

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After checking in upon entering the room, hair was found on the toilet seat and a few hairs in the bathtub. The next morning after house keeping came in, the hairs found in the bathtub were in the same position meaning tub was not cleaned. Also room temperature was warm although thermostat marked at 68 degrees. On a positive note, great water temperature and pressure in the shower
2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 21 mrt 2024
Thank you for your feedback and we will be sure to share your comments with our management team to ensure that improvements are made to our product and service. We hope to have the opportunity to welcome you again in the near future.

6/10 – Redelijk

Yan

3 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 8 apr 2024
Thank you for your review and we hope to have the opportunity to welcome you again in the future.

6/10 – Redelijk

SCOTT

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 21 mrt 2024
Thank you for your feedback in regard to your stay.

8/10 – Goed

Richard

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel met all my needs and was close to my Gartner conference. The transportation to my Gartner conference was very convenient. Overall a great experience at this hotel.
3 nachten verbleven in maart 2024
Reactie van Jared op 18 mrt 2024
We're glad you enjoyed your stay!

8/10 – Goed

Duncan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 21 mrt 2024
Thank you for your review!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Over all great stay. There were some minor room issues but nothing big. Great location
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 21 mrt 2024
We greatly appreciate your feedback and we hope to see you again soon!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 21 mrt 2024
Thank you for your great review. We hope to welcome you again soon.

10/10 – Uitstekend

Bryce

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to Disney springs entertainment district
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 13 mrt 2024
Thank you so much for your amazing review!

10/10 – Uitstekend

Vanessa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location near Disney springs
2 nachten verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 13 mrt 2024
Many thanks for your great review!

10/10 – Uitstekend

Kendall

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bartenders were great & the staff all very friendly. Comfy beds, easy check-in, easy access to Disney Springs and all Disney amenities. Would definitely stay here again for a full Disney vacation
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 11 mrt 2024
Thank you for your wonderful review. We hope to see you again soon!

8/10 – Goed

Xin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 11 mrt 2024
Thank you for your review!

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was great. Everyone employee we met gave us excellent care.
1 nacht verbleven in maart 2024
Reactie van Hilton Orlando Lake Buena Vista op 11 mrt 2024
We are so pleased to hear that you enjoyed your time at our resort!