4/10 – Matig
Michael
Reisde met partner
27 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Upon arrival, we were first put in a room next to the parking garage with a view of the parking garage on the right and only parking spaces for the rest. Now that's not a problem if you only sleep here for 2 nights, but our holiday would be a stay of 21 nights. We then asked for another room, which was possible, but we had to come back the next day. During that night we discovered that the AC was not working properly and was just making noise. The next day, after reporting to reception 3 times, we were given another room. This looked clean and tidy and the view is over Flamingo Crossing. Perfect for a 21 night stay. Breakfast is just very poor, not a basic breakfast that you can expect in a hotel, so I decided to see what was available every now and then, but I didn't use it regularly, so don't expect too much. On the last day, our flight is later in the afternoon and we asked to be able to keep the room a little longer. This was difficult to do, but if you paid $180 it was possible, because you then book an extra night while staying here for 2 hours. They were supposed to call back about this and that was never done. We will never come back here because if you stay for 21 nights and are treated, this hotel is not customer friendly.
Michael
21 nachten verbleven in april 2024