Inside of the house is as pictured and Nicole was very responsive. Kitchen is fully stocked with pots, pans, utensils, etc. Couches were extremely comfortable, more comfortable than the beds! Master bedroom was just as pictured. The water pressure isn't that great in the master bathroom shower, but we found it did get slightly better after we cleaned the shower head. The other two bedrooms were also as pictured, but one room was missing an HDMI cable, so the tv didn't work. The house overall got warm since we asked not to put the AC below 74 degrees (per email) or 75 (per book on coffee table). We used the box fan that was in the garage and the ceiling fans, but at times it was still warm. The house appears clean but could have been cleaner in some spots. One table next to the couch had jelly all over it and a table in one of the bedrooms had sticky soda rings. The floors were swept, but they need to be mopped. We had wiped up some water in the living room and the paper towel was black. There is also an Adidas sticker on the master bedroom window, which indicates no one has actually looked at the window to see if it is or isn't clean.
The pool area needs work. There are no trees, plants, etc as pictured. There are only 2 flowerbeds full of dirt and remnants of what were plants. A number of tiles along the pool were chipped, cracked and/or missing, which could be an issue for children. The pool also had an unpleasant amount of small flees floating in it and since there was no pool net, and minimal suction with the pool skimmer, there was no way to remove them. We didn't end up swimming at all for this reason. There is also algae in the pool. Someone did come on day 5 of our 8 day stay to clean the walls, but he did a quick scrub which barely removed any algae. There is a table with four chairs near the sliding doors which was convenient. There are also two lounge chairs. Upon arrival one of the lounge chairs was broken, we reached out to Nicole and she had maintenance repair it within 48 hrs.
As another review mentioned, the booklet on the coffee table isn't updated and some of the info contradicts the email instructions provided. Not a huge deal, but it should be updated to reflect correct information, i.e., correct trash days, AC settings, no use of community pool, no villa golf clubs etc.
We wouldn't rent this property again, but if you're looking for a comfortable house in a fairly quiet neighborhood, you may enjoy it.
