Een buitenzwembad

Beoordelingen van RW Hotel

2.5 out of 5
RW Hotel
4650 W Irlo Bronson Memorial Hwy, Kissimmee, FL

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 42 van 158 beoordelingen" "
Gastenscore: 8 - Goed. 38 van 158 beoordelingen" "
Gastenscore: 6 - Redelijk. 25 van 158 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 158 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 158 beoordelingen" "

6,2/10

Netheid

7,4/10

Personeel en service

6,0/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Andrew

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved it
3 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Alberto

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is in really bad shape I wish I can upload pictures to show you guys but the property was missing. Smoke alarms cover plate for the outlets I have to be careful to my kids don't get close to those outlets so they don't get electrocuted it has holes in the walls The place was filthy. The door to the bathroom was broken. The bathtub has a crack in the bottom. Terrible all the way. Terrible. I will never stay again in the property and the smell was was horrible
1 nacht verbleven in maart 2024
Reactie van RW Staff op 20 mrt 2024
We're sorry to hear you had such an unsettling experience at our property! This is certainly not conducive to a standard stay with us and we will look into the stated matters immediately. Our staff is always willing to address any concerns or requests while on property. We're always able to fix matters promptly!

6/10 – Redelijk

Talissa

1 nacht verbleven in maart 2024
Reactie van RW Staff op 20 mrt 2024
Thank you for taking the time to give us a review, Talissa!

10/10 – Uitstekend

Ishmael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was my first time at this property. I will definitely be looking to stay here in the future. Christian was extremely helpful during check-in I highly recommend this hotel
Reactie van RW Staff op 20 mrt 2024
It's awesome to hear Christian was able to fulfill your needs during your stay! We love it when our guests enjoy their stay and hope to continually serve you on your next trip!

4/10 – Matig

Armando

Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not good
1 nacht verbleven in maart 2024
Reactie van RW Staff op 20 mrt 2024
Oh no! We're sorry to hear that your stay didn't go according to plan. Please let us know what could have been better, we'd love to hear from you!

8/10 – Goed

Muhammadullo

2 nachten verbleven in maart 2024

6/10 – Redelijk

lillian

1 nacht verbleven in februari 2024
Reactie van RW Staff op 20 mrt 2024
Thanks for taking the time to review us. We hope to see you again!

2/10 – Ontzettend slecht

Whole

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tv always broken pot smoking manager
2 nachten verbleven in februari 2024
Reactie van RW Staff op 20 mrt 2024
Sorry to hear your experience was not on par with what you expected. Please let us know what could have gone better and what went wrong with your stay! Rest assured that drug use is not permitted on our property and ad hominem attacks are not tolerated nor are they constructive in nature. Regardless, we would certainly love to hear from you and how your experience went with us!

6/10 – Redelijk

Catherine

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front desk was helpful and friendly! It’s dated. The beds are comfortable and the AC works great. If you are on a budget, definitely recommend!
Reactie van RW Staff op 20 mrt 2024
Thanks for taking the time to provide your input for us. We'll use this to improve the guest experience moving forward and hope to see you on your next trip!

10/10 – Uitstekend

Kennen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Customer Service
1 nacht verbleven in februari 2024
Reactie van RW Staff op 20 mrt 2024
We strive to provide the assistance needed to every guest. It is a wonder to hear that your needs were met during your stay with us!

10/10 – Uitstekend

Helen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great about my stay here
1 nacht verbleven in februari 2024
Reactie van RW Staff op 20 mrt 2024
Glad you had a great time, Helen!

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is always friendly and accommodating the rooms are nice and clean I stay here a couple nights a week's only hotel I would stay at
1 nacht verbleven in februari 2024
Reactie van RW Staff op 20 mrt 2024
It is a pleasure to hear that you've been enjoying yourself with us thus far. We hope to continue serving you and to see you again!

8/10 – Goed

TRUST

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van RW Staff op 20 mrt 2024
Thanks for staying with us!

10/10 – Uitstekend

Raquel

Positief: Netheid, staat van de accommodatie en faciliteiten
Front desk was extremely helpful and welcoming.
2 nachten verbleven in februari 2024
Reactie van RW Staff op 20 mrt 2024
We're glad our staff was able to be accommodating to you and hope to see you again!

8/10 – Goed

Monty

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Good for the price, good for solo business travel.. but i wouldn't bring a date here! not a good choice for a romentic getaway.
1 nacht verbleven in februari 2024
Reactie van RW Staff op 20 mrt 2024
Thank you for your honest review of our property!

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in februari 2024
Reactie van RW Staff op 20 mrt 2024
Thanks for the review, Daniel!

10/10 – Uitstekend

Edwayt

Zakenreiziger, Reisde met familie
Positief: Personeel en service
The staff is amazing I have never seen anything better we were scared were to stay cuz our flight didn’t land at Orlando until 2 in the morning and the check in time was wayy last due but once we got the the staff checked us in and we had no issues. The rooms aren’t bad you get what you payed for the area isn’t bad could be worse there’s a bunch of fast food restaurants around the area. Great place to stay if you don’t mind stepping down from upper class
5 nachten verbleven in januari 2024
Reactie van RW Staff op 20 mrt 2024
Thank you for your detailed review of our property Edwayt. It comes a long way and lends us and future guests a lot of insight, we hope to see you again!

8/10 – Goed

Julie, Marysville

Zakenreiziger
Positief: Personeel en service, voorzieningen
This is my second stay at RW Hotel. First and foremost- the staff is EXCELLENT!! Very courteous, friendly and accommodating. The hotel has deteriorated since my last stay a year ago. I think they are trying hard, but it does need some more maintenance. I stayed in the same room I stayed in last year by request. I had some roaches in the room which were promptly addressed by the excellent staff. The light above the vanity was burned out, but the overall cleanliness was otherwise acceptable. I brought my own towel, toiletries and hair dryer. There was a lot of trash around the dumpster area which probably caused the insect problem. I still love this little hotel and enjoyed my stay and appreciated the staff. They allowed a late check out when my flight was delayed. I hope they can bring the maintenance up to standard and I still recommend the hotel as a decent, affordable and friendly stay.
6 nachten verbleven in januari 2024

8/10 – Goed

alejandro

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Felicia

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, comfort kamer
Guest Beware
The check in was great, very friendly and personable staff! As for the room - that would be a negative rating, for a multitude of reasons. ●Cleanliness ●Comfort ●Amenities (or lack of) ●Hazardous conditions of room This room was occupied by myself and my family for 1 night. I will say, the outside was well lit. However, the beds were incredibly firm and very uncomfortable. There were random stains and attempts to paint over miscellaneous marks, throughput the room (especially the bathroom door) There were multiple holes in the ceiling in the bathroom. We were provided 2 towels - that were both stained and very stiff. Considering this room was suppose to accommodate 4 people, I did not anticipate having to share dirty towels. The fridge worked a little too well. Drinks we put in, froze solid. There was a strange odor in the room. Overall if given the choice of staying here again or sleeping in my car, I would sleep in my car. I paid $94 for this and it absolutely was not worth the money. Avoid at all costs! I absolutely feel like this stay should be refunded.
1 nacht verbleven in december 2023

6/10 – Redelijk

Kevin

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Anthony

Room was semi clean. Tv only had one channel. Bathroom was falling apart and walls were dirty
2 nachten verbleven in november 2023

4/10 – Matig

Cassidy

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
When we checked in, our tv wasn’t bring up the cable at all. We told the front desk and they changed our room which did help the situation. Our blanket on the bed had burns in them and the sheets were clean but had some red dot stains on them. They don’t clean the rooms everyday which wasn’t an issue for us. Property does look run down, looks like it used to be a different hotel. It was a place for my boyfriend and I to sleep and shower for our festival but nothing luxurious. A lot of things to do around you, plenty of good options.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Perez

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente hotel
4 nachten verbleven in november 2023

10/10 – Uitstekend

Perez

Zakenreiziger
Excelente
1 nacht verbleven in november 2023

10/10 – Uitstekend

Victor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van RW Staff op 8 okt 2023
Hey Victor! Thanks for the great rating, we hope to see you again soon!

4/10 – Matig

Mariajose

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Front desk service was great, very nice and friendly; we felt welcomed. Has a late night check in, which is great if you’re a planning to drive right to a Disney’s park and heading to hotel after closing time at the park. The room I booked wasn’t available, but quickly resolved and relocated. This hotel is old and very poorly maintained. It has everything you need from a basic hotel room: mini fridge, microwave, hair dryer. The faux leather desk chair was all peeled off, bathroom door had a very bad paint job and the room smelled horrible. Had bad luck with the noisy neighbors late at night and early in the morning. The location is convenient for stores and restaurants; Disney’s parks are 15 minutes away.
1 nacht verbleven in september 2023
Reactie van RW Staff op 3 okt 2023
Hi Mariajose!Thanks for being so honest and detailed in your review. We're glad our staff was accommodating but we're equally sorry to hear your stay didn't go as planned. That doesn't sound indicative of an ideal stay with us and we'd definitely love to make it up to you!

4/10 – Matig

John

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
It was okay, stayed the first night with no problems. The second night I noticed a small amount of roaches in the room.
2 nachten verbleven in september 2023
Reactie van RW Staff op 2 okt 2023
Hi John,We thank you for leaving a review with us. This is not indicative of a standard experience and we will definitely assess the situation, thank you!

8/10 – Goed

Alex

Positief: Staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in september 2023
Reactie van RW Staff op 25 sep 2023
Hey Alex!Thanks for taking the time to give us a rating and we hope to see you again!

6/10 – Redelijk

jessica

Positief: Personeel en service
1 nacht verbleven in september 2023
Reactie van RW Staff op 25 sep 2023
Hi Jessica,Thanks for providing feedback to us. We're glad you enjoyed your stay and would love to hear what we could have done to make your trip even better!

4/10 – Matig

Jose

Reisde met partner
Negatief: Netheid, personeel en service
Nos tocó al lado de una habitación de pandilleros que no dejaban de entrar y salir toda la noche. El baño estaba sucio con excrementos.
1 nacht verbleven in september 2023
Reactie van RW Staff op 24 sep 2023
Hi Jose!We're sorry to hear that you weren't pleased with your experience. We would never leave our bathroom facilities with waste or contaminants and always monitor our property to ensure the safety of our guests. Please let us know what happened and we can address said issues for you.

10/10 – Uitstekend

Jade

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
As fair as it gets
Good expectations for the price. Staff was friendly and the beds were comfy which is all I need. Pillows were a little bit too soft for me but that's my preference! I would def stay again!!
1 nacht verbleven in september 2023
Reactie van RW Staff op 20 sep 2023
Hello Jade!We're delighted to hear that you enjoyed your stay with us and hope to see you again soon!

6/10 – Redelijk

Thanh

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly front desk staff.
2 nachten verbleven in september 2023
Reactie van RW Staff op 20 sep 2023
Hey Thanh!Its awesome to hear that our staff was welcoming during your stay. We appreciate you taking the time to give us feedback. Be sure to let us know how we can improve our guest experience in the future!

10/10 – Uitstekend

Madeline

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
7 nachten verbleven in september 2023
Reactie van RW Staff op 17 sep 2023
Hi Madeline,Thanks for taking the time to leave a review for us. We're delighted that you enjoyed your stay to the fullest!

2/10 – Ontzettend slecht

Jesús

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No la recomiendo
8 nachten verbleven in september 2023
Reactie van RW Staff op 15 sep 2023
Hi Jesus!We thank you for staying with us for such an extended period of time. We're sorry to hear you didn't enjoy your experience. Please let us know what you disliked and what we can do to fix that for you, thanks!

10/10 – Uitstekend

Nathan Daniel

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. Affordable and comfortable.
3 nachten verbleven in augustus 2023
Reactie van RW Staff op 6 sep 2023
Hi Nathan! Thanks for taking the time to give us some feedback. We're delighted to hear you enjoyed your stay and hope to see you again!

6/10 – Redelijk

Yudsen

Reisde met een groep
Regular
Reactie van RW Staff op 6 sep 2023
Hey Yudsen! We thank you for taking the time to give us feedback and for choosing us as your lodging choice!

2/10 – Ontzettend slecht

Marbelis

Negatief: Netheid, personeel en service
2 nachten verbleven in juli 2023
Reactie van RW Staff op 6 sep 2023
Oh no! We're sorry you didn't have the experience you were expecting. Please let us know what went wrong during your stay and we'd be more than happy to see if we can assist you!

6/10 – Redelijk

JEFFREY

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Air conditioners do not work well to cool the room.
1 nacht verbleven in juli 2023
Reactie van RW Staff op 27 jul 2023
Hi Jeffrey,Thanks for bringing this to our attention. All our air conditioning units are serviced frequently. Please let us know which unit you were experiencing issues with!

2/10 – Ontzettend slecht

Robert

4 nachten verbleven in juli 2023

8/10 – Goed

Diogo Edilton, MITCHAM

Reisde met partner
Positief: Personeel en service
I can not complain about anything. It is a motel, and like every motel in the USA, it does what is there to do. The rooms are big. There was no room service (cleaning or changing towels), but you can go to reception and ask for clean ones. The receptionist that was there when I arrived was very kind and helpful. I can not comment if easy access via public transportation as I drove everywhere. I would definitely recommend it.
7 nachten verbleven in juni 2023
Reactie van RW Staff op 27 jul 2023
Hi Diogo!We greatly appreciate the time you took to give us an honest review and we hope to see you again!

6/10 – Redelijk

Karoline

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van RW Staff op 27 jul 2023
Thanks for submitting a review!

2/10 – Ontzettend slecht

Nicolas

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place was the worst Hotel I have ever stayed in. I booked 2 rooms for my family and I. We could not get conjoined rooms with a walk through door. The kid up front told us the second room was dirty, only has one bed etc etc. Found out later he was staying in that room. Meanwhile my family had to stay 2 doors down. That room smelled so bad that we requested another room which moved them 8 doors down. The pillow cases and bed sheets had cigarette burns, The shower curtain rail was broken off the wall, and the towels were dirty with stains on them.
1 nacht verbleven in juni 2023
Reactie van RW Staff op 27 jul 2023
Hi Nicolas,This is not indicative of a standard experience at our property and our staff does not occupy these guest rooms. Regardless an internal investigation will be conducted regarding these concerns.

2/10 – Ontzettend slecht

Jose

Zakenreiziger, Reisde met partner
Negatief: Personeel en service
El seño Vitor se comportó hostilmente hacia mi persona. Ya yo me había quedado en otras ocasiones y todo pero al saber que había reservado por expedía ahí fue que se mostró hostil y hasta nos sacó del hotel por lo que no pudimos utilizar la reservación y tuve que hacer otra reservación en otro otel
2 nachten verbleven in mei 2023
Reactie van RW Staff op 8 jun 2023
the gentleman came super intoxicated and belligerent disrespecting staff , we put our guests safety as a priority .

6/10 – Redelijk

JoAnne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was super friendly. The rooms were decent, the bathrooms need updating but overall it was a good stay. My only negative is I needed to add on an extra night and when I went to the office at 9:30am it was locked up and no one was available. We called the number on the sign and rang the doorbell no one answered or came. Tried the doorbell again at 10:30 but still no one showed. Ended up having to find a different hotel.
2 nachten verbleven in mei 2023
Reactie van RW Staff op 27 jul 2023
Hey JoAnne,We're glad you enjoyed the property but we're sorry you were unable to contact anyone the evening after. If you give us prior notice we will be more than happy to make it up for you!

2/10 – Ontzettend slecht

Felix, Miami

1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Oswaldo

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was the worst experience with hotels, they should close this place, the floor, pillows is nasty. No front desk, microwave fridge all rusted. I had to buy a sheet and towels they towels look like a rags. because they do not let me cancel.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

GREGORY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
THE HOTEL WAS VERY CLEAN, WITH CERAMIC FLOORS, GREAT PRICES, EXCELLENT LOCATION. FOR THE PRICE IT EXCEEDED MY EXPECTATIONS
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

LYDIE

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lamentable
La chambre n'était pas propre, des cafards morts étaient sous le lits. Le sommier tenait par des calles sous le lit. Les luminaires ne fonctionnaient pas et la literie de mauvaise qualité. Le quartier n'était pas safe du tout. Je déconseille cet hôtel et je n'y reviendrais jamais.
2 nachten verbleven in mei 2023

4/10 – Matig

Roger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in april 2023