Kameruitzicht

Beoordelingen van Residence Inn by Marriott Orlando at SeaWorld

3 out of 5
Residence Inn by Marriott Orlando at SeaWorld
11000 Westwood Blvd, Orlando, FL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 718 van 1240 beoordelingen" "
Gastenscore: 8 - Goed. 307 van 1240 beoordelingen" "
Gastenscore: 6 - Redelijk. 119 van 1240 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 1240 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 1240 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Arjen

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nette accommodatie, werd dagelijks schoon gemaakt en nieuwe handdoeken neergelegd. Uitstekend verblijf met een leuk zwembad en hot tub. Is een wasserette aanwezig en fitness zaal. Daarnaast kan je gebruik maken van de BBQ’s. Ik zou hier zeker weer terugkomen.
15 nachten verbleven in augustus 2022
Reactie van Assistant General Manager op 21 aug 2022
Dear Arjen, Thank you for the wonderful review of your stay at the Residence Inn Orlando at SeaWorld! We are delighted we could exceed your expectations and that you were impressed by our well-maintained accommodations, housekeeping service, amenities, and facilities. We enjoyed hosting you and look forward to your next visit with us. Ryan Wadley,Assistant General Manager

6/10 – Redelijk

Barbara

Reisde met familie
Positief: Personeel en service
Car parking fee was $25. Per night. It was $17. lasr year. Way more than some hotels I checked in the area. You need to druve everywhere you want to go. Definately not a walkable are.
14 nachten verbleven in april 2024
Reactie van Operations Manager op 30 apr 2024
Dear Barbara, Thank you for choosing to stay with us. Please accept our apologies for not meeting your expectations. While we understand your concern regarding the parking fees, our commitment is to consistently maintain competitive pricing while offering the convenience of on-site parking for our guests. We truly value your input and trust that the remainder of your stay with us was enjoyable. Thank you again for allowing us to be of service. We hope to have another opportunity to accommodate you on your next visit to Orlando. Gina Sanchez, Operations Manager

10/10 – Uitstekend

Nelva, Bronx

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would be nice to have breakfast variety
5 nachten verbleven in april 2024
Reactie van Operations Manager op 29 apr 2024
Dear Nelva, Thank you for selecting Residence Inn Orlando at SeaWorld for your stay and for graciously sharing your feedback. We are pleased to learn from your rating that your overall experience with us was enjoyable. Having said that, we have duly noted your input regarding the breakfast buffet selection. We endeavor to offer a diverse array of options, and we genuinely appreciate feedback that aids us in enhancing our guests' experience. Thank you for choosing us as your host. We look forward to welcoming you back on your next visit to Orlando. Gina Sanchez, Operations Manager

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice size room
2 nachten verbleven in april 2024
Reactie van Operations Manager op 29 apr 2024
Dear Richard, Thank you for your kind review. We are elated to hear that you enjoyed your stay at Residence Inn Orlando at SeaWorld, and we are especially delighted that the spacious guestroom was the highlight of your time with us. The additional space in the room can truly elevate the feeling of home during your visit, a feature that many of our guests express fondness for. We are pleased to have been a part of your Orlando experience, and we look forward to welcoming you again soon. Gina Sanchez, Operations Manager

10/10 – Uitstekend

Kim Lynn

Reisde met familie
Positief: Voorzieningen
The breakfast was wonderful. Lots of variety. Beds, room was super comfortable!! We got in at 1am, once in room was in need of NON feather pillows due to sisters allergies. They accommodated at 1AM!!! Was able to get out park passes at the front desk. The staff was incredibly.
6 nachten verbleven in april 2024
Reactie van Operations Manager op 28 apr 2024
Dear Ms. Lynn, Thank you for choosing to stay with us at Residence Inn Orlando at SeaWorld. We are delighted to know that our dedicated associates went of their way to make your stay as comfortable as possible. We also appreciate you mentioning our delicious breakfast and well-appointed accommodations. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Gina SanchezOperations Manager

6/10 – Redelijk

Evelyn Espinoza

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
location
12 nachten verbleven in april 2024
Reactie van Operations Manager op 25 apr 2024
Dear M. Espinoza,Thank you for taking the time to review your stay with us. We are pleased to know that your overall stay was satisfying and that you loved our convenient location. However, we regret any disappointment you had during your recent visit. We hope you will revisit us again in the near future.Gina SanchezOperations Manager

10/10 – Uitstekend

rawan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place the location is super good The staff is friendly
7 nachten verbleven in april 2024
Reactie van Operations Manager op 22 apr 2024
Dear Rawan, Thank you for choosing Residence Inn Orlando at SeaWorld. We are glad that you enjoyed your stay. Both your feedback and satisfaction are important to us, as we strive to provide a perfect experience. Therefore, we are delighted that our prime location and thoughtful hospitality played a role in making your visit exceptional. Thank you again for taking time out of your day to recognize our efforts; it means a lot to our team. We look forward to welcoming you back soon.Gina Sanchez, Operations Manager

8/10 – Goed

shatavia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
.
3 nachten verbleven in april 2024
Reactie van Operations Manager op 21 apr 2024
Dear Shatavia, Thank you for choosing Residence Inn Orlando at SeaWorld. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Gina Sanchez, Operations Manager

10/10 – Uitstekend

Jennifer

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Si estas buscando un lugar cerca de parques este es el ideal, comodo muy buen desayuno y tranquilo
4 nachten verbleven in april 2024
Reactie van Operations Manager op 17 apr 2024
Dear Jennifer, Thank you for your feedback regarding your stay at the Residence Inn Orlando at SeaWorld. We are delighted to hear that our location perfectly suited your plans and that you found comfort in our well-maintained accommodations. Furthermore, we are glad to hear you enjoyed our complimentary breakfast offerings and the tranquil atmosphere of our hotel. We are happy to have created a relaxing and enjoyable experience for you, and we look forward to your next visit. Gina Sanchez, Operations Manager

10/10 – Uitstekend

Brett

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Operations Manager op 17 apr 2024
Dear Brett, We are sincerely grateful for your visit and for the generous rating. Knowing that your time at Residence Inn Orlando at SeaWorld exceeded your expectations brings us immense joy. It was a true pleasure to have you as our guest, and we look forward to the opportunity to create another fantastic experience for you.Gina Sanchez, Operations Manager

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool area was nice, basketball court, grilling area. Very friendly staff. Close to all of Orlando’s offerings.
7 nachten verbleven in april 2024
Reactie van Operations Manager op 16 apr 2024
Dear Jason, We are thrilled that your time with us was so amazing. Our location, services, and amenities, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. Thank you for taking the time to share this; we look forward to hosting you again at Residence Inn Orlando at SeaWorld.Gina Sanchez, Operations Manager

8/10 – Goed

Tola

Positief: Netheid
10 nachten verbleven in april 2024
Reactie van Operations Manager op 17 apr 2024
Dear Tola, Thank you for choosing Residence Inn Orlando at SeaWorld and for your kind rating. Ensuring a comfortable and enjoyable atmosphere for all our guests is our utmost priority, and we are delighted that you had a pleasant experience. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Gina Sanchez, Operations Manager

10/10 – Uitstekend

Mario, bolingbrook

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bonito
4 nachten verbleven in april 2024
Reactie van Operations Manager op 15 apr 2024
Dear Mario, Thank you for your thoughtful review of Residence Inn Orlando at SeaWorld. We are pleased to learn that you had a fantastic stay and appreciated our beautiful property. Our team strives to provide exceptional experiences for all our guests, and it is rewarding to receive feedback like yours. Thank you again. We look forward to welcoming you back on your next visit.Gina Sanchez, Operations Manager

10/10 – Uitstekend

andre francisco

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was amazing, very helpful and caring
2 nachten verbleven in april 2024
Reactie van Operations Manager op 15 apr 2024
Dear Mr. Francisco, Thank you for the wonderful review of Residence Inn Orlando at SeaWorld. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they played a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We look forward to having the pleasure of doing so again soon.Gina Sanchez, Operations Manager

8/10 – Goed

Lydia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schönes, sauberes Hotel mit nettem Personal. Einfaches Frühstück mit sehr viel Müllproduktion (viele einzel verpackte Sachen, Plaste Besteck…) Guter Shuttelservice Sauberer Pool
3 nachten verbleven in april 2024
Reactie van Operations Manager op 14 apr 2024
Dear Lydia, Thank you for choosing Residence Inn Orlando at SeaWorld for your recent stay. We are glad to learn that you enjoyed our well- kept accommodations and the attentive service provided by our team. It is fantastic to hear that our convenient and friendly shuttle service, as well as our clean pool, added to your overall experience. Your feedback regarding the breakfast is much appreciated, and we value all of your input as we continuously work to improve our sustainability efforts and reduce waste. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.Gina Sanchez, Operations Manager

6/10 – Redelijk

Bhupinder

Elevators are way apart from each other
4 nachten verbleven in april 2024
Reactie van Operations Manager op 9 apr 2024
Dear  Bhupinder, Thank you for your recent stay at our hotel. We sincerely hope that your overall experience was pleasant, although we regret if we fell short of meeting all your expectations. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share it with us. We wish you the best with your travels and hope to accommodate you again in the future.Gina Sanchez, Operations Manager

10/10 – Uitstekend

Sara Bruno

Reisde met familie
Positief: Voorzieningen
Bien centrica
8 nachten verbleven in maart 2024
Reactie van Operations Manager op 9 apr 2024
Dear Ms. Bruno, Thank you for including Residence Inn Orlando at SeaWorld in your travel plans. We are delighted that your stay was a success and that you loved our location. It is nice to know that we were perfectly situated near everything that you planned to see and do during your time here. Thank you again for sharing your experience so that future guests can see what makes our hotel a great choice. It was a pleasure having you as our guest, and we look forward to your next visit. Gina Sanchez, Operations Manager

10/10 – Uitstekend

Jhonathan, Hialeah

Reisde met familie, Reisde met familie en kleine kinderen
Amplias habitaciones, con cocina baño con los elementos necesarios nevera estufa horno, excelente atención del personal
2 nachten verbleven in april 2024
Reactie van Operations Manager op 9 apr 2024
Dear Jhonathan, On behalf of the entire team at Residence Inn Orlando at SeaWorld, we extend our sincere gratitude for your kind words. Your description of our hotel and your appreciation of our staff's service are greatly valued. Providing exceptional accommodations coupled with outstanding hospitality is at the core of our mission, and we are pleased that you recognized our efforts. It was a pleasure to have you as our guest, and we look forward to your next visit.Gina Sanchez, Operations Manager

8/10 – Goed

Tim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location close to Disney and other parks. Room size really good. Breakfast simple and kids enjoyed it. Would give 5 star if the site recycled more. Big companies in todays age should be minimising plastic waste.Would happily stay there again and you know you can trust Marriott for good quality.
12 nachten verbleven in maart 2024
Reactie van Operations Manager op 7 apr 2024
Dear Tim, We are glad you had a pleasant time at Residence Inn Orlando at SeaWorld. Thank you for choosing us and for sharing your valuable feedback. It brings us great joy to know that everything came together perfectly for your family vacation and that our convenient location near popular attractions, complemented by our spacious accommodations and delicious breakfast options, made your stay enjoyable. Your children's happiness is especially rewarding for us. Furthermore, your input concerning our on-site recycling efforts is much appreciated. Sustainability is a core value for us, and we are committed to minimizing our environmental impact and making a positive difference. We are happy to hear that you would like to stay with us again, and your continued trust in our brand's dedication to quality is an honor. We look forward to welcoming you all back for another enjoyable visit soon. Gina Sanchez, Operations Manager

10/10 – Uitstekend

Malgorzata

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Front stuff very friendly , breakfast is great option.
4 nachten verbleven in april 2024
Reactie van Operations Manager op 6 apr 2024
Dear Malgorzata, We truly appreciate your positive review and recognition of Residence Inn Orlando at SeaWorld. It is rewarding to receive compliments about our service and hospitality, and we are delighted that you enjoyed our complimentary breakfast service and the excellent assistance from our front desk team. Thank you for choosing to stay with us, we look forward to welcoming you back as your preferred choice every time you visit the area.Gina Sanchez, Operations Manager

8/10 – Goed

stephen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only issue that I HAVE WITH THIS HOTEL IS THE $25 daily parking fee charged per day.
6 nachten verbleven in maart 2024
Reactie van Operations Manager op 6 apr 2024
Dear Stephen, We are delighted to hear that you had an enjoyable overall experience during your stay at Residence Inn Orlando at SeaWorld, and we sincerely appreciate all of your feedback. However, we regret that you were dissatisfied with our on-site parking fee. We want to assure you that we are committed to maintaining competitiveness while ensuring the convenience of on-site parking for all our guests. It was a pleasure hosting your visit, and we look forward to welcoming you back soon. Gina Sanchez, Operations Manager

10/10 – Uitstekend

Cesar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Operations Manager op 6 apr 2024
Dear Cesar, Thank you for the outstanding rating. We are glad that you enjoyed your time at Residence Inn Orlando at SeaWorld so much. We always strive for excellence and are delighted that your experience reflected that. Thank you for being our guest. We look forward to hosting you again soon for another fantastic stay. Gina Sanchez, Operations Manager

10/10 – Uitstekend

KARINA ESTHER

Reisde met familie
Positief: Voorzieningen
Todo estuvo EXCELENTEMENTE BIEN… regresaríamos nuevamente
6 nachten verbleven in maart 2024
Reactie van Operations Manager op 4 apr 2024
Dear Ms. Esther, Thank you for being our guest at Residence Inn Orlando at SeaWorld. Our prime location, top-notch amenities, and dedicated team of hospitality professionals are all aimed at crafting unforgettable memories for our guests; therefore, we are delighted to hear that you had an outstanding experience throughout your stay with us. It is always a joy to see our guests excited about returning; we look forward to it. Gina Sanchez, Operations Manager

8/10 – Goed

Shiseida

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was accommodating and understood and resolved my needs.
1 nacht verbleven in april 2024
Reactie van Operations Manager op 3 apr 2024
Dear Shiseida, Thank you for being our guest at Residence Inn Orlando at SeaWorld. Our associates are the cornerstone of our hospitality, consistently exceeding expectations to ensure each guest feels welcomed and comfortable. Your recognition of their dedication to providing exceptional and attentive service is truly appreciated, and your kind words will surely inspire and motivate our team. Thank you for your feedback, and we look forward to having the pleasure of hosting you again in the future. Gina Sanchez, Operations Manager.

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!!
1 nacht verbleven in maart 2024
Reactie van Operations Manager op 1 apr 2024
Dear Linda, Thank you for your wonderful review of Residence Inn Orlando at SeaWorld. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the area.Gina Sanchez, Operations Manager

10/10 – Uitstekend

Cherise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked everything
3 nachten verbleven in maart 2024
Reactie van Operations Manager op 30 mrt 2024
Dear Cherise,Thank you for your wonderful review of Residence Inn Orlando at SeaWorld. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We look forward to having the pleasure of welcoming you back for another fantastic stay in the future.Gina Sanchez, Operations Manager

10/10 – Uitstekend

Sheilaeva

Positief: Voorzieningen
Peace and Quiet
4 nachten verbleven in maart 2024
Reactie van Operations Manager op 28 mrt 2024
Dear Sheilaeva, Thank you for your kind review of Residence Inn Orlando at SeaWorld. We agree that our hotel is a great choice, especially if you are looking for a peaceful, relaxing atmosphere. We are thrilled to know that we exceeded your expectations. We sincerely appreciate your feedback and look forward to your next visit to Orlando.Gina SanchezOperations Manager

8/10 – Goed

Holly

Reisde met familie
Check in at 4 is a bit late. Room was great and service was great!!
1 nacht verbleven in maart 2024
Reactie van Operations Manager op 25 mrt 2024
Dear Holly, Thank you for posting a nice review of your stay at the Residence Inn Orlando at SeaWorld. We appreciate the positive feedback and are thrilled you were pleased with our accommodations as well as our courteous service. However, we regret not meeting your expectations regarding our check-in time. Thank you also for pointing out not only what you liked but also the things you would change. Should your travels bring you back to the area, we hope we will have the pleasure of welcoming you again to the hotel. Gina SanchezOperations Manager

10/10 – Uitstekend

lelisabel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked it
2 nachten verbleven in maart 2024
Reactie van Operations Manager op 25 mrt 2024
Dear Lelisabel, Thank you for writing a review of your recent stay. We are thrilled you enjoyed your time here, and your comments were wonderful to read. Please come back and visit us soon. Gina SanchezOperations Manager

8/10 – Goed

Alisa

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to parks.
1 nacht verbleven in maart 2024
Reactie van Operations Manager op 23 mrt 2024
Dear Alisa, Thank you for taking the time to review your stay at Residence Inn Orlando at SeaWorld. It is fantastic to hear that our location near the parks made a significant impression on you, as we strive to provide convenient accommodations, especially for guests exploring nearby attractions. We hope your experience was memorable, and we look forward to welcoming you back soon. Gina Sanchez, Operations Manager

10/10 – Uitstekend

Dairon Dayana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van Operations Manager op 20 mrt 2024
Dear Dairon, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Orlando at SeaWorld. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Gina SanchezOperations Manager

8/10 – Goed

Maria

1 nacht verbleven in maart 2024
Reactie van Operations Manager op 7 apr 2024
Dear Maria, We are glad you had a fulfilling stay at Residence Inn Orlando at SeaWorld, and we appreciate your kind rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Gina Sanchez, Operations Manager

10/10 – Uitstekend

Robert, Cape Coral

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Please have complimentary water, coffee or tea for all guests. Especially guests who are flying in and Uber to your hotel. Uber doesn’t stop for something to drink.
2 nachten verbleven in februari 2024
Reactie van Operations Manager op 15 mrt 2024
Dear Robert, Thank you for being our guest and for the review of your visit. We regret the concern you had. Your feedback and suggestions are of the utmost value to us, as we are always in pursuit of strengthening our guests' experiences. It is our sincere hope that, other than this, your stay with us was a pleasant one. Thank you again for the perfect rating of Residence Inn Orlando at SeaWorld, and we look forward to welcoming you back soon.Gina Sanchez, Operations Manager

8/10 – Goed

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great place to stay! Clean, comfortable, easy to get to. Loved the free breakfast! That was the best I have had free.
2 nachten verbleven in maart 2024
Reactie van Operations Manager op 11 mrt 2024
Dear Stephanie, Thank you for choosing Residence Inn Orlando at SeaWorld and sharing your experience. We are glad you liked our convenient location and that our well-maintained hotel. We are also happy to know you enjoyed our complimentary breakfast and that you had a great stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Gina SanchezOperations Manager

8/10 – Goed

Molly

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Operations Manager op 12 mrt 2024
Dear Molly, We are pleased you had a nice stay at Residence Inn Orlando at SeaWorld, and we appreciate your kind rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Gina Sanchez, Operations Manager

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was convenient to stay at for MegaCon at the OCC. Great breakfast. Would stay again.
3 nachten verbleven in februari 2024
Reactie van Operations Manager op 4 mrt 2024
Dear Mark, Thank you for selecting Residence Inn Orlando at SeaWorld as your accommodations while you were here for MegaCon at the Orange County Convention Center. We are delighted to hear that our location was convenient for attending the event and that you enjoyed our complimentary breakfast. Your positive review, indicating your willingness to stay with us again, is sincerely appreciated. We look forward to welcoming you back for future visits.Gina Sanchez, Operations Manager

10/10 – Uitstekend

Serbun

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well organized.
1 nacht verbleven in maart 2024
Reactie van Operations Manager op 4 mrt 2024
Dear Serbun, Thank you for choosing Residence Inn Orlando at SeaWorld. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you again for taking the time out of your day to recognize our efforts. We look forward to welcoming you back soon.Gina Sanchez, Operations Manager

6/10 – Redelijk

July

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
I didn't like because I found a roaches under sink of the kitchen and the property looks dirty. And also they charged me 25 dollars for a parking lot.
1 nacht verbleven in februari 2024
Reactie van Operations Manager op 26 feb 2024
Dear July, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the cleanliness concerns you had with your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. We hope you will revisit, as we would welcome another opportunity to make your next stay exceptional.Gina SanchezOperations Manager

2/10 – Ontzettend slecht

Chuka

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not to clean
5 nachten verbleven in februari 2024
Reactie van Operations Manager op 23 feb 2024
Dear Chuka, Thank you for your candid feedback. We sincerely apologize for the cleanliness issues you encountered during your visit. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. We hope you will revisit, as we would welcome another opportunity to make your next stay exceptional.Gina SanchezOperations Manager

10/10 – Uitstekend

Zaki

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location great food and clean
Reactie van Operations Manager op 20 feb 2024
Dear Zaki, We appreciate the fantastic review of your stay at the Residence Inn Orlando at SeaWorld. We are delighted you found our location convenient for your visit to SeaWorld, Universal, and all the Disney attractions! It is great to see that our well-kept property met your expectations. Thank you for letting us know we exceeded all of your expectations for a wonderful vacation. We look forward to your next visit with us.Gina SanchezOperations Manager

8/10 – Goed

Sarah

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
*
1 nacht verbleven in februari 2024
Reactie van Operations Manager op 21 feb 2024
Dear Sarah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Orlando at SeaWorld; we look forward to seeing you again soon. Gina SanchezOperations Manager

10/10 – Uitstekend

Cesar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service and attention from the staff is excellent
1 nacht verbleven in februari 2024
Reactie van Operations Manager op 19 feb 2024
Dear Cesar, Thank you for reviewing your stay with us at Residence Inn Orlando at SeaWorld. We are happy that you appreciated the assistance and attention of our team and the excellent atmosphere in the hotel. Our number one priority is providing outstanding service, so we are glad to read your team members have been able to go above and beyond your needs. We appreciate your business and look forward to seeing you again soon.Gina Sanchez,Operations Manager

8/10 – Goed

Melissa

1 nacht verbleven in februari 2024
Reactie van Operations Manager op 22 mrt 2024
Dear Melissa, We are delighted to know that you had a pleasant overall stay at Residence Inn Orlando at SeaWorld. Thank you for your kind rating; it means a lot to us. It was our pleasure to accommodate you, and we are looking forward to your next visit.Gina Sanchez, Operations Manager.

2/10 – Ontzettend slecht

Pablo

6 nachten verbleven in februari 2024
Reactie van Operations Manager op 22 mrt 2024
Dear Pablo, Thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize if we did not meet these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Gina Sanchez, Operations Manager.

2/10 – Ontzettend slecht

Paula Emilia

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van Operations Manager op 12 feb 2024
Dear Ms. Emilia, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Gina SanchezOperations Manager

10/10 – Uitstekend

Jasmine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love
Reactie van Operations Manager op 10 feb 2024
Dear Jasmine, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. It was our pleasure accommodating you. We hope you will make Residence Inn Orlando at SeaWorld your home away from home whenever your travels bring you to our area.Gina SanchezOperations Manager

8/10 – Goed

Karen

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Excellent breakfast pool is very nice. Excellent location.
3 nachten verbleven in februari 2024
Reactie van Operations Manager op 8 feb 2024
Dear Karen, Thank you for your gracious review of Residence Inn Orlando at SeaWorld. We are glad our location was convenient for everything you wanted to do on this visit. It was also delightful to know you enjoyed our complimentary breakfast offerings and your time at our heated outdoor pool. We appreciate your business and hope to see you again on your next visit to Orlando.Gina SanchezOperations Manager

6/10 – Redelijk

Roseanne

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I had booked this hotel only for the fact in their description online they say free shuttle the parks. When we arrived we were harshly told this was not the truth free shuttle was to Seaworld. We could have walked to seaworld. This local had only one restaurant near by, no stores other the a pharmacy. This makes it very difficult with only a pharmacy located nearby to cook or prepare meals that you’re paying for the kitchen at that was included at this hotel. This location was very difficult for somebody that does not have a vehicle to get around or anything nearby. Would never stay here again would not recommend it to anybody.
5 nachten verbleven in februari 2024
Reactie van Operations Manager op 14 feb 2024
Dear Roseanne, Thank you for taking the time to review your stay. We are pleased to know that your overall stay was pleasant. However, we apologize for the inconvenience you had with our shuttle service. The complimentary shuttle is only to the SeaWorld & Aquatica, and it is mentioned on our website. We will share your comments with the appropriate department. We are sorry that our location did not meet your expectations. Our front desk can also provide information for venues that are also minutes from the hotel. Thank you again for staying at our hotel; we hope to see you again soon.Gina SanchezOperations Manager

10/10 – Uitstekend

Chetandeo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in februari 2024
Reactie van Operations Manager op 6 feb 2024
Dear Chetandeo, It is wonderful to know you enjoyed everything about your time at Residence Inn Orlando at SeaWorld and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your high rating, and we hope you will be able to stay with us again soon.Gina SanchezOperations Manager

10/10 – Uitstekend

Alexander

1 nacht verbleven in februari 2024
Reactie van Operations Manager op 22 mrt 2024
Dear Alexander, Thank you for the outstanding rating. We are delighted that your time at Residence Inn Orlando at SeaWorld was so great. We look forward to your return soon so we can share another fantastic experience with you. Gina Sanchez, Operations Manager