Welcome to Perennial Paradise at Solterra Resort. Special Features of this home include:
6 Bedrooms, Sleeps Up to 16 3,629 Square Feet Spa! South Facing Pool with water views
The home is due for a carpet replacement and internal repaint at the next off season opportunity. Some of the living room furnishings are showing signs of wear/leatherette peeling. Guests should expect walls to show marks / wear and tear as well as some marks on some of the carpet areas, which whilst regularly cleaned, do have stains in a number of places. The average condition of the home is reflected in the competitive pricing of this property.
Bedrooms Downstairs Bedroom 1 - King Bed, Private 40” TV Bedroom 2 - Two Twin Beds with Cat Theme, Private 40” TV
Upstairs Bedroom 3 - Master with King Bed, en-suite bathroom, Private 40” TV, features futon Bedroom 4 - Queen Bed, Private 40” TV, private access to hallway bath Bedroom 5 - Built in Full (Double) Size Bunk Beds, 2 40” TV’s - each in front of the set of bunk beds, Private en suite Bathroom with shower/tub combo, toilet, single sink Bedroom 6 - Two Twin Beds with Mickey Theme, Private 40” TV, private en suite bathroom with shower/tub combo
All linens are provided
Bathrooms Bathroom 1 - Hallway Bath featuring Walk In Shower, Single Sink and Toilet (downstairs) Bathroom 2 - En Suite off of Bedroom 3, Two Separate Sinks, Walk In Shower, Garden Tub, Toilet Room Bathroom 3 - Hallway Bath with Private Access from Queen Room. Shower/Tub Combo. Bathroom 4 - Private en suite Bathroom off of Bunk Bed Room with shower/tub combo, toilet, single sink (upstairs) Bathroom 5 - En Suite Bathroom off of Mickey Twin Room featuring shower/tub combo, toilet and single sink.
Dining Area and Kitchen
When you enter the home, you are greeted with a sitting room featuring a game table for 4 (includes a Poker Set), couch and 50” Smart TV. On the left you will enter into the games room that is sure to WOW everyone (see full description below)! Beyond the entryway, you’ll find the kitchen to your right - fully stocked with everything you may need to make a quick snack or a gourmet meal! There is bar style seating for four at the kitchen island as well as a formal dining table for 8 overlooking your private pool!
Living Room
Looking out from the kitchen is the modern living room featuring a large, leather sectional couch and two leather sofa chairs (showing signs of wear). Enjoy your favorite shows on the large flat screen 55” Smart TV mounted in the living room.
Games Area This Games Room features a luxurious Pool Table, a Multi-Arcade Video Game Station, and TWO separate Gaming Stations for those who like to bring their own consoles. EACH featuring a Gaming Chair, Private Built In 40” and Roku TV.
Upstairs Loft
The Upstairs Loft features a Sofa, a Love Seat. Enjoy relaxing upstairs while watching a movie on the 55” Smart TV.
Laundry There is a full-size washer and dryer, iron and ironing board, and pool towels.
Pool and Spa
Everyone loves the pool area! Take advantage of the private south-facing pool and spa, relax on the sun loungers, or enjoy the outdoor dining area!
For the BBQ grill, We have a brilliant rental partner who can deliver a serviced and clean grill to you. There are 2 options: 2-Burner BBQ Grill, 5-Burner BBQ Grill. This includes a full propane tank. Please contact us for current rental prices from our supplier.
Resort Amenities Resort Amenities Subject to Small Optional Charge – Payable In Resort The use of the facilities is optional and so the charge is only applicable for groups who wish to make use of the facilities at the resort center. The fee, paid on site to the resort center directly is a one-time $35 total for groups of 1-12 guests or $45 total where 13+ guests are staying. This is a one-time charge for the entire stay and is paid on site to the resort itself. The charge is applied by the resort, on-site to any guests staying at any home booked at Solterra resort however booked but only where a group wishes to use the resort area. Of course, in such a well-appointed home, with a private pool, loungers, shaded lanai, and space for all the family, the choice of going to the resort center is entirely yours. Either way we know you will have a fabulous stay at our home in Solterra resort and look forward to your stay!
Luxury Clubhouse and Cabanas, Resort style heated pool with children's pool, water slide and lazy river, Outdoor recreation areas, children's playground, Tennis Court, Fitness Center, Hot Tub/Spa, Poolside Cafe/Bar.
Upon arrival in this self catered home you will find an initial start-up of supplies for your use. Supplies provided are, 1 x roll of paper towels, 1 x dish sponge, 2 x dishwasher tablets, 1 x small dish soap, 1 x trash bag per bin, 1 x toilet roll in each bathroom, 2 x sachets of laundry soap, Small hand soaps in each bathroom. For all of your other needs, there are grocery stores within 3 miles (Publix, Aldi) In addition to your groceries, we highly recommend purchasing additional items to the startup list above on your way to the home - especially extra toilet paper, paper towels, and trash bags.
Additional Information
Check in from: 4pm
Check out by: 10am If you would like an earlier check in or a later check out, please inquire 24 hours prior (fees may apply). Pre Checkin Requirements Within 24 hours of placing a booking and prior to accessing the home guests are required to provide: Identification in the form of a Driver’s License ID selfie The names and ages of all adults who will be attending the property Signed rental agreement We reserve the right to require all adult guests to provide identification. All of these items must be completed within 24 hours of placing the reservation or prior to arrival (whichever is sooner). Where this is not completed, the booking is liable to cancelation without further notice or refund. The occupancy limit for this property applies 24 hours a day and all reservations require completion of an electronically signed rental agreement, agreeing to the conditions of the rental which includes that no parties are permitted at this home. We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home. All prices and/or descriptions are subject to change. Although every precaution is taken, errors in prices and/or descriptions do occur on our website and in printing. We reserve the right to correct any such error.
We maintain the home regularly and clean it professionally. * You may notice minor cosmetic imperfections from normal use. * These cosmetic items do not affect safety or functionality and do not qualify for refunds, discounts, chargebacks, or claims.
If you cancel your reservation within the designated cancellation period, you will be eligible for a full refund. However, please note that 3.8% of any payments made will be deducted to cover card processing fees. This fee applies to each transaction, as we incur these charges from the payment provider whenever a transaction is processed or refunded. The remaining balance will be promptly returned to your account.
Accommodatie-voorzieningen
Zwembad/spa
Bubbelbad
Massage
Privézwembad
Internet
Beschikbaar in de villa: gratis wifi
Parkeren en vervoer
Auto aanbevolen
Tot de parkeeropties ter plaatse behoort een garage
Keuken
Afwasmachine
Broodrooster
Keukeneiland
Koelkast
Koffiezetapparaat/waterkoker
Kookgerei, borden en bestek
Kookplaat
Magnetron
Oven
Eetopties
Eettafel
Slaapkamers
6 slaapkamers
Beddengoed inbegrepen
Badkamer
5 badkamers
Haardroger
Handdoeken inbegrepen
Woonruimtes
Eettafel
Entertainment
Smart-tv
Spellen
Wasvoorzieningen
Wasmachine
Wasserette
Werkplekken
Bureau
Comfort
Airconditioning
Verwarming
Huisdieren
Geen huisdieren toegestaan
Toegankelijkheidsvoorzieningen
Rookvrije accommodatie
Diensten en faciliteiten
Conciërgeservices
Strijkijzer/strijkplank
Uitgelichte locatiekenmerken
Dicht bij een dierentuin
Dicht bij een outletcentrum
Dicht bij een spa
Dicht bij een ziekenhuis
Op het platteland
Dingen om te doen
Biljart/pooltafel
Sportschool
Tennis
Waterpark
Basketballen in de buurt
Motorbootverhuur in de buurt
Natuurwandelingen in de buurt
Pretpark in de buurt
Vogelspotten in de buurt
Zwemmogelijkheid in de buurt
Veiligheidsvoorzieningen
Geen koolmonoxidemelder vermeld (De eigenaar heeft niet aangegeven of er een koolmonoxidemelder aanwezig is in de accommodatie. Breng eventueel zelf een draagbare melder mee.)
Rookmelder (de eigenaar heeft aangegeven dat er een rookmelder aanwezig is in de accommodatie)
Je ontvangt een e-mail van de eigenaar met instructies voor het in- en uitchecken
De informatie die de accommodatie verstrekt, is mogelijk vertaald met automatische vertaaltools
Huisdieren
Geen huisdieren toegestaan
Kinderen en extra bedden
Kinderen zijn van harte welkom.
Evenementen
Geen evenementen toegestaan
Roken
Roken is niet toegestaan
Belangrijke informatie
Algemene info
Deze accommodatie wordt beheerd door een professionele eigenaar die handelt vanuit zijn/haar vakgebied, bedrijf of beroep.
Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag in rekening worden gebracht.
Bij het inchecken dien je mogelijk een erkend identiteitsbewijs met foto en een creditcard, pinpas of borgsom in contanten te verstrekken voor incidentele kosten.
Speciale verzoeken worden onder voorbehoud van beschikbaarheid bij het inchecken ingewilligd. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
Feesten of groepsevenementen ter plaatse zijn ten strengste verboden.
De eigenaar heeft niet aangegeven of er een koolmonoxidemelder aanwezig is in de accommodatie. Breng eventueel zelf een draagbare melder mee.
De eigenaar heeft aangegeven dat er een rookmelder aanwezig is in de accommodatie.
De accommodatie beschikt over de volgende veiligheidsvoorziening: een brandblusser
Onze partner, Vrbo, beheert deze accommodatie. Je ontvangt een e-mail van Vrbo met een link naar een Vrbo-account, waarmee je je boeking kunt aanpassen of annuleren.
Als je je boeking annuleert, ben je onderhevig aan het annuleringsbeleid van de eigenaar. In overeenstemming met de EU-regelgeving over consumentenrechten, vallen boekingsservices voor accommodaties niet onder het herroepingsrecht.
Overige info
Het wordt aanbevolen om per auto van en naar deze accommodatie te reizen.
Over deze buurt
deze villa is gelegen in de wijk Solterra Resort in Davenport. De accommodatie heeft een gunstige ligging in een landelijke omgeving en in de buurt van pretparken. Als je graag iets actiefs gaat doen, breng dan een bezoek aan ChampionsGate Golf Club en Reunion Resort Golf Course. Ben je liever in de winkelstraten te vinden? Dan kun je je hart bij Oude stad en Disney Springs™ ophalen. Walt Disney World® Resort en Disney's Animal Kingdom® Theme Park mag je zeker niet overslaan. In de buurt zijn faciliteiten voor activiteiten als motorbootvaren en zwemmen. Waterratten hoeven zich hier dus niet te vervelen. Bekijk onze reisgids voor Davenport
USA Water Ski & Wake Sports Foundation Hall of Fame Museum
5 min. rijden - 7.4 km
Reunion Resort Golf Course
6 min. rijden - 6.4 km
ChampionsGate Golf Club
6 min. rijden - 6.4 km
Providence Golf Club
7 min. rijden - 10.5 km
Lokaal vervoer
Kissimmee Station - 21 min. rijden
Kissimmee, Florida (ISM-Kissimmee Gateway) - 25 min. rijden
Restaurants
Wawa
4 min. rijden
McDonald's
5 min. rijden
Dutch Bros Coffee
5 min. rijden
McDonald's
4 min. rijden
7-Eleven
5 min. rijden
Veelgestelde vragen
Is South Facing Pool and Spa - Resort Amenities voorzien van een zwembad?
Ja, deze accommodatie heeft een zwembad.
Hoeveel kost een verblijf bij South Facing Pool and Spa - Resort Amenities?
Vandaag, 23 okt. 2026, kost een verblijf bij South Facing Pool and Spa - Resort Amenities van één nacht voor twee volwassenen op 24 okt. 2026 min. € 472, inclusief belastingen en toeslagen. Deze prijs is gebaseerd op de laagste gevonden prijs per nacht in de afgelopen 24 uur voor verblijven in de komende 30 dagen. Prijzen kunnen wijzigen. Kies je datums voor meer accurate prijzen.
Zijn huisdieren welkom bij South Facing Pool and Spa - Resort Amenities?
Nee, huisdieren zijn bij deze accommodatie niet toegestaan.
Wat kost het om bij South Facing Pool and Spa - Resort Amenities te parkeren?
Je kunt ter plaatse parkeren bij de accommodatie.
Hoe laat kan ik inchecken bij South Facing Pool and Spa - Resort Amenities?
Je kunt vanaf 16.00 uur inchecken.
Tot hoe laat kan ik bij South Facing Pool and Spa - Resort Amenities uitchecken?
Je dient uiterlijk om 10.00 uur uit te checken.
Waar ligt South Facing Pool and Spa - Resort Amenities?
Deze villa ligt in Solterra Resort, op 4,6 km van Jack Nicklaus Course en binnen 10 km afstand van ChampionsGate Golf Club en Posner Village. Ook USA Water Ski & Wake Sports Foundation Hall of Fame Museum en Providence Golf Club liggen binnen 10 km afstand.
Beoordelingen
Beoordelingen over South Facing Pool and Spa - Resort Amenities
7,2
Goed
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
6,4
Netheid
8,8
Locatie
Gastenscore: 10 - Uitstekend. 15 van 42 beoordelingen
10 - Uitstekend
15
Gastenscore: 8 - Goed. 10 van 42 beoordelingen
8 - Goed
10
Gastenscore: 6 - Redelijk. 6 van 42 beoordelingen
6 - Redelijk
6
Gastenscore: 4 - Matig. 5 van 42 beoordelingen
4 - Matig
5
Gastenscore: 2 - Ontzettend slecht. 6 van 42 beoordelingen
2 - Ontzettend slecht
6
Beoordelingen
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Joanna F.
18 mei 2026
Negatief: Netheid, inchecken en accuraatheid advertentie
The area was nice… The house
3 nachten verbleven in april 2026
Geverifieerde beoordeling
10/10 – Voortreffelijk
emani p.
8 jun 2026
Positief: Netheid, inchecken, communicatie en accuraatheid advertentie
House was clean
2 nachten verbleven in mei 2026
Geverifieerde beoordeling
10/10 – Voortreffelijk
Drew A.
2 feb 2026
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Beautiful place
3 nachten verbleven in januari 2026
Geverifieerde beoordeling
10/10 – Voortreffelijk
latasha s.
26 dec 2025
Positief: Netheid, inchecken, locatie en accuraatheid advertentie
yes it was perfect
11 nachten verbleven in december 2025
Geverifieerde beoordeling
2/10 – Verschrikkelijk
j Ian w.
11 jul 2026
Positief: Inchecken
Negatief: Netheid, communicatie, locatie en accuraatheid advertentie
Pool and pool area a mess of leaves and dirt that we had to clean when we arrived. Pool heater did not work as promised it would and hosts would not respond to calls and messages for 3 days, then told us it was broken though they said the people before us used it but the pool was freezing when we got there,furniture was not the same in pictures or the outside area, we we very disappointed in this stay and later found out it was for sale so I think they just didn’t care. We will never go back to this area or somewhere Shine Villas is looking after
7 nachten verbleven in maart 2026
Geverifieerde beoordeling
8/10 – Goed
Yehudice B.
23 apr 2026
Positief: Netheid, inchecken en locatie
Everything about the house was as it was portrayed online, however I wish there was more clarity on the heating situation with the pool and sauna
13 nachten verbleven in maart 2026
Geverifieerde beoordeling
10/10 – Voortreffelijk
Brian L.
30 sep 2025
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Accurate description.CleanOwners aren’t harassing you throughout your stay.Great location no complaints
2 nachten verbleven in september 2025
Geverifieerde beoordeling
6/10 – Matig
Sarah B.
8 jul 2026
Positief: Inchecken, communicatie
Negatief: Netheid, accuraatheid advertentie
The house was not as clean as expected when we arrived. There was hair and dirt build up on all the baseboards and the walls had severals scuffs and even holes in the dry wall. There were patio blinds that were broken and laying on the kitchen floor and absolutely nothing in the game room worked. Even the pool table didn't have pool cues. Big bust.
7 nachten verbleven in juni 2026
Geverifieerde beoordeling
10/10 – Voortreffelijk
Rebekah S.
1 sep 2022
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Great stay!!
My husband and I really enjoyed our stay at this property! It was fully equipped with everything needed and was in excellent condition. Pool and hot tub were especially wonderful!
5 nachten verbleven in april 2022
Geverifieerde beoordeling
6/10 – Matig
Abram H.
7 mrt 2026
Positief: Inchecken, locatie
The house is in need of work. Furniture is worn out, main level floor ac did not work. Pool heat did not work so we could not enjoy the pool with the kids. I would not recommend the house untill they fix all the issues.
10 nachten verbleven in februari 2026
Geverifieerde beoordeling
10/10 – Voortreffelijk
NERO.
4 sep 2025
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
I loved everything about this property. . Clean, welcoming and convenient. I wish I could have stayed a little longer. My son stayed in the pool every chance he could get. I absolutely loved lounging in the pool and looking out at the pond. I definitely would recommend this property.!!!!!! Its a 10/10 for me!!!!!
5 nachten verbleven in augustus 2025
Geverifieerde beoordeling
6/10 – Matig
Garry R.
27 nov 2024
Positief: Communicatie, locatie
Negatief: Netheid
Nice house but not well kept
Great location and house design for large family/group but poorly maintained with need for deep cleaning, appliance replacements and repairs.
8 nachten verbleven in november 2024
Geverifieerde beoordeling
8/10 – Goed
Warren A.
7 nov 2024
Positief: Inchecken, communicatie, locatie en accuraatheid advertentie
Great location, does the job
Lets go positive first
Listing was mostly as advertised
14 nachten verbleven in september 2024
Geverifieerde beoordeling
10/10 – Voortreffelijk
Debbie E.
12 aug 2023
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Family Friendly excellent customer care
Our extra large family enjoyed the home. It was clean, smelled fresh, pool was the highlight for our kids. TVs and bathrooms everywhere 😂😂😂. Excellent service from staff. Love it!!!
6 nachten verbleven in augustus 2023
Geverifieerde beoordeling
8/10 – Goed
Gilda G.
17 nov 2025
Positief: Netheid, inchecken, communicatie en accuraatheid advertentie
their was no coffee or cream or sugar. No condiments what so every
2 nachten verbleven in november 2025
Geverifieerde beoordeling
8/10 – Goed
James W.
3 aug 2024
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Family vacation
The property was pretty much as described. We ran into a few hiccups and I had questions and messaged the host and they replied promptly. Would recommend to others. The pool was clean and warm, and all amenities worked as promised. Will stay again.
7 nachten verbleven in juli 2024
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Quentin F.
4 aug 2025
Positief: Locatie
Negatief: Netheid, communicatie en accuraatheid advertentie
Unsanitary, moldy, and ceiling stains from prior leaks.
4 nachten verbleven in juli 2025
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Stavros M.
3 jan 2026
Positief: Locatie
Negatief: Netheid, inchecken, communicatie en accuraatheid advertentie
Worst experience. Disgusting beat up house and VERY dirty. Tried calling and sent multiple emails to the rental company from the minute I checked in and never got a response back. I sent them multiple pictures of mold, dead bugs, broken things. I can not express enough to anyone to stay away from this house. I even brought my own sheets and towels and once I left I was billed for stains on their towels and sheets that I never even used. Total scam.
4 nachten verbleven in december 2025
Geverifieerde beoordeling
4/10 – Slecht
Leliana G.
5 jul 2026
Positief: Inchecken
Negatief: Netheid, communicatie, locatie en accuraatheid advertentie
PLEASE READ. I booked for 16 people. A few families ended up not coming thankfully. Ended up being 4 adults and 8 kids staying. Upon arrival you notice the house has a smell pretty potent when coming from upstairs to down, we walked around and at first glance were satisfied for the most part. The couch has broken wood poking out the back. One of the dining room chairs were not able to be used due to the leg. Numerous beds and pillows smelled of urine. Pillows and blankets had hair on them. There was a wad of hair in the shower. One room the lights kept flickering, most of the pictures on the walls were crooked. One even fell off and broke. the walls were dirty, the sliding glass door was so hard to open and close, we killed numerous spiders and my favorite was the fridge was not cold until our 2nd day so everything we bought went bad I threw away everything. And had to replace it all. Such a inconvenience. The responses regarding the fridge were frustrating. More like Google responses for me to check and see if I can fix it, they said the house was inspected before my arrival. All in all I feel like it wasnt worth the money. House has alot of potential, with upgrades and a new cleaner it could be great but until than I wouldn't waste my money again.
2 nachten verbleven in juli 2026
Geverifieerde beoordeling
10/10 – Voortreffelijk
Mona C.
22 aug 2022
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Super comfortable and beautiful lake view!!
We had a wonderful time staying at the property... it's a very comfortable space, well laid out and the kitchen had everything we needed. We were there for an extended stay and it started to feel like home in no time. Kids loved swimming in the pool while we enjoyed the patio with the amazing lake view!
One less star on cleaning as one morning I woke up to see ants on the kitchen counter where we accidentally left an open sugar candy. They were gone once I removed the candy and cleaned the counter and never saw any of those again.
Overall, we loved our stay and can't wait to go back again!
14 nachten verbleven in januari 2022
Geverifieerde beoordeling
6/10 – Matig
Laevonna C.
15 dec 2024
Positief: Inchecken, locatie en accuraatheid advertentie
Nice Roomy house
Needs updated and A lot broken there!
9 nachten verbleven in december 2024
Geverifieerde beoordeling
10/10 – Voortreffelijk
Karen H.
7 jul 2023
Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Great house for family, we loved the pool area
The house is just as pictured, everything was great. Parking was easy to figure out once communicated by host how to park appropriately. My only critiques were we were told that there would be garage parking but there is no garage at this particular house- the garage is the game room. The other critique was the carpet was very old & dirty but it was vacuumed clean.
3 nachten verbleven in juli 2023
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Joyjastyle M.
29 dec 2025
Positief: Inchecken, locatie
Negatief: Netheid, accuraatheid advertentie
This is the worst property that I have stayed. The owner has neglected the upkeep of this property. I read reviews about this property's condition last year and thought the owners would have address the issues that were complained about in 2024, but they had not as of December 23 2025. The red stains in the carpet are still there, the broken furniture is still there, the dirty walls are still there. I paid for heated pool upon my arrival that had not been done I asked for my refund since we were not able to use the pool or spa and the owner had not yet tried to compensate me for that. The responses we get seemed to be already prepared with a blanket statement. I recommend contacting this owner before renting and ask if these repairs have been corrected before you rent.
4 nachten verbleven in december 2025
Geverifieerde beoordeling
8/10 – Goed
Stephanie S.
8 mei 2023
Positief: Inchecken, communicatie, locatie en accuraatheid advertentie
Family get away
House was very much like the pictures. Suited our family well. Only downfall was very few towels for big families. And house was not very well cleaned before hand. Had a sock under the bed, old gummy bears under the bed as well. Carpets were stained In a few spots. Spilled water on the ground and went to clean it up floor was black.. we had kids and a large family so we understand. Would stay again. But think it needs to be more accommodating for as many rooms and beds as it has.
2 nachten verbleven in mei 2023
Geverifieerde beoordeling
2/10 – Verschrikkelijk
Betzy B.
21 okt 2024
Positief: Locatie
Negatief: Netheid, inchecken, communicatie en accuraatheid advertentie
Very disappointed
What I saw online and what was supposed to be a nice vacation turned into a terrible experience. The house has numerous issues with its facilities and is infested with cockroaches.
The money was charged immediately, and I received a call to remind me that I had to check out by 10 a.m. with my family, but no one responded when I wrote to you every day about the issues we were facing. I hope you can compensate me for what happened.