Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 405 van 1008 beoordelingen" "
10 - Uitstekend
405
Gastenscore: 8 - Goed. 328 van 1008 beoordelingen" "
8 - Goed
328
Gastenscore: 6 - Redelijk. 131 van 1008 beoordelingen" "
6 - Redelijk
131
Gastenscore: 4 - Matig. 74 van 1008 beoordelingen" "
4 - Matig
74
Gastenscore: 2 - Ontzettend slecht. 70 van 1008 beoordelingen" "
2 - Ontzettend slecht
70
8,0/10
Netheid
8,4/10
Personeel en service
7,6/10
Voorzieningen
7,6/10
Staat van de accommodatie en faciliteiten
7,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met een groep, Zakenreiziger
30 jul 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is superfriendly! And the breakfast mjum!!!
Geverifieerde reiziger
1 nacht verbleven in juli 2019
Reactie van Don Hartenstine, General Manager op 31 jul 2019
Thank you for the great review and nice comments. We look forward to having you stay with us again.
2/10 – Ontzettend slecht
Marilyn
Zakenreiziger, Reisde met partner
2 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dicen que aceptan mascota y me iban a correr por eso no me sentí segura y cancele tuve que irme a otro hotel porque me tocaron la puerta aún así que mi perro era de servicio muy mal hotel
Marilyn
3 nachten verbleven in april 2024
10/10 – Uitstekend
GISELL
Reisde met familie
1 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buen servicio!
GISELL
3 nachten verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 2 mei 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
4/10 – Matig
Michelle
30 apr 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
Michelle
2 nachten verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 2 mei 2024
Thank you for taking the time to share your review. We appreciate your business. We apologize we did not exceed your expectations.
8/10 – Goed
LYNN
Reisde met partner
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free parking, no resort fee. Easy walk to Sea World. Nicely decorated. Scary elevator. Toilet not attached to the floor. No sheet, only a comforter, too hot with too cold without. Good stay. Will return.
LYNN
1 nacht verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 30 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Denetra
Reisde met familie
29 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great!
Denetra
3 nachten verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 30 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Hoger
Reisde met familie
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and clean rooms
Hoger
1 nacht verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 30 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Victor
Reisde met familie
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Estuvimos por una noche y ha sido espectacular , todo limpio , bien ordenado y cerca de muchos lugares
Victor
1 nacht verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 30 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
LEINARD
Reisde met familie
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pros: Free parking and close to sea world.
Cons: Limited breakfast selection and noisy AC
LEINARD
1 nacht verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 30 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Joshua
27 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Joshua
1 nacht verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 30 apr 2024
Thank you for taking the time to share your review. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Annia
Reisde met partner
21 apr 2024
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Es un buen lugar y limpio pero no pude dormir por que el aire acondicionado no enfriaba ,y no pude descansar, creo que deberían darle un mejor servicio a sus equipos
Annia
1 nacht verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 23 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Cassandra
Reisde met familie
17 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were attending an event at the Convention Center and this hotel was located well for a pleasant 20 minute walk. Staff was friendly and professional. Breakfast was centered around bagels which we greatly enjoyed. We would return to this hotel.
Cassandra
2 nachten verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 23 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Isabelle
Reisde met partner
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
Isabelle
1 nacht verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 17 apr 2024
Thank you for taking the time to share your review. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Wisam
16 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its not a 4 or 5 star hotel. But they take care of their customers and its clean.
Wisam
3 nachten verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 23 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Xiomara
Reisde met partner
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me encantó me quedaría nuevamente la próxima vez que baje para Orlando este será mi hotel favorito
Xiomara
1 nacht verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 16 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Britalli
15 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Britalli
1 nacht verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 16 apr 2024
Thank you for taking the time to share your review. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Leila
Reisde met familie
8 apr 2024
I’m glad there’s still a hotel that doesn’t charge resort fee especially if you don’t use or care about it.
Leila
2 nachten verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 9 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Eduardo
5 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was nice and the breakfast is great. Cable channels is great too
Eduardo
2 nachten verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 8 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
2/10 – Ontzettend slecht
Jessica
Reisde met familie
5 apr 2024
Negatief: Personeel en service, voorzieningen
The location was good, however, the staff was very rude , front desk has a terrible service. In addition to the horrible service , they make you wait over an hour to check in because you have to call the property owners in order for them to give you access to the door . They don’t send any emails ahead of time of arrival.
Front desk service is horrible.
Jessica
2 nachten verbleven in april 2024
Reactie van Don Hartenstine, General Manager op 8 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business. I'm curious if you stayed at our property on Westwood Blvd., near Seaworld or the one on Universal Blvd.? I'm sorry you had a bad experience.
8/10 – Goed
Analia
Reisde met familie
30 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
Walkable to the convention center and Affordable! They are going through repairs so bottom floor is empty but it will be great when is all done. A huge plaza nearby with lots of restaurant that you can walk to. Staff was excellent and friendly .
Analia
2 nachten verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 1 apr 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
4/10 – Matig
Jose
Zakenreiziger
29 mrt 2024
Positief: Netheid, voorzieningen
Front desk did not help with people in the hallway at 3:00 am, when I called front desk, i was told a big group checked in and it takes time to go in their rooms. This was after an hour in the hallway, no one from front desk came to check and this was in the first floor. I am not sure if I will stay there again and i have stayed there before.
Jose
2 nachten verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 29 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business. I apologize for the inconvenience of the noise and that we did not meet your expectations.
10/10 – Uitstekend
Richard
27 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent value
Richard
1 nacht verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 27 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
4/10 – Matig
Stephen
Zakenreiziger
24 mrt 2024
Negatief: Voorzieningen
Shower drain didn’t work. Sink leaked. Room didn’t smell the best. Stale bagels for breakfast, no fruit or cereal. If you wanted cereal it was $4 and you would also have to purchase milk. Stay in a lot of Hiltons, won’t be back to this one.
Stephen
5 nachten verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 26 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business. We apologize we did not meet your expectations.
10/10 – Uitstekend
Jamaludin
22 mrt 2024
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very courteous staff and excellent service and facilities.
Jamaludin
4 nachten verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 22 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
6/10 – Redelijk
Rita
Reisde met familie
21 mrt 2024
Poor breakfast
Rita
2 nachten verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 22 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business. We apologize we did not exceed your expectations.
8/10 – Goed
Yan Yan
Reisde met familie
18 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything at this property is very good except for the breakfast. The staff who checked us in was very friendly. We arrived early, but she found an available room and allowed us to check-in early. However, there were only bagels, yogurts, muffins, orange juice, and coffee for breakfast. There's a microwave available in the dinning room, so that's convenient. Coffee and tea are available all day long.
Yan Yan
3 nachten verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 19 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Iris
Reisde met familie
17 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything clean and neat.
Iris
2 nachten verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 18 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
nelson
Zakenreiziger, Reisde met familie
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of parking space and secure
nelson
2 nachten verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 18 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Shannon
Reisde met familie
15 mrt 2024
Positief: Staat van de accommodatie en faciliteiten
Hotel is clean and staff are friendly.
Shannon
1 nacht verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 15 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Mekala
Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
GREGG (with two Gs) was amazing he was funny had amazing hospitality my son felt comfortable and even told a joke with him . HES THE REASON WHY I WOULD COME BACK TO THIS HOTEL. We traveled from Washington DC to Florida . GREGG needs a promotion
Mekala
2 nachten verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 11 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Saksham
Zakenreiziger
10 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Stay
Saksham
1 nacht verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 11 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Don
9 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean, good price, staff were on the ball.
Don
1 nacht verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 9 mrt 2024
Thank you for taking the time to share your experience. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Giseli
9 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Giseli
1 nacht verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 11 mrt 2024
Thank you for taking the time to share your review. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Gaby
7 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excepcional
Gaby
1 nacht verbleven in maart 2024
Reactie van Don Hartenstine, General Manager op 8 mrt 2024
Thank you for taking the time to share your review and comment. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Timothy
28 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
An older but recently refurbished hotel. Very good price for the area. Very good dining options in walking distance.
Timothy
2 nachten verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 1 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Terah
Reisde met familie en kleine kinderen
28 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wish I would have had 2 rooms together they said bc each room had a different name they didn’t put us together makes no sense if I book 2 rooms at the same time should be together
Terah
1 nacht verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 1 mrt 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Joseph
27 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value for being right next to seaworld
Joseph
2 nachten verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 28 feb 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Gaby
26 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente
Gaby
1 nacht verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 28 feb 2024
Thank you for taking the time to share your review. We appreciate your business and look forward to you staying with us again.
6/10 – Redelijk
Juan, CAPE CORAL
Reisde met familie
26 feb 2024
Positief: Netheid, personeel en service
Breakfast is very limited, only bagels and yogurts.
Juan
2 nachten verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 26 feb 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Paula
24 feb 2024
Paula
1 nacht verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 21 mrt 2024
Thank you for taking the time to share your review. We appreciate your business and look forward to you staying with us again.
6/10 – Redelijk
Sylvana
Zakenreiziger, Reisde met familie
21 feb 2024
2 nights stay - we had an event at the convention center. It’s an easy 10 minute walk over. Breakfast was bagels, prepackaged muffins and yogurt. Not much to say, a decent place to stay with the convenience of location.
Sylvana
2 nachten verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 23 feb 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Jennifer
Reisde met partner
20 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very friendly and the hotel itself was great for our stay!
Jennifer
3 nachten verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 20 feb 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
10/10 – Uitstekend
Sonia
19 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sonia
1 nacht verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 20 feb 2024
Thank you for taking the time to share your review. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Colombia
16 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and safe for a night stay.
Colombia
1 nacht verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 19 feb 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Ashlee
Reisde met familie en kleine kinderen
10 feb 2024
Positief: Netheid
The hotel is nice but under renovations, which is understandable. The rooms are small with double beds so I wouldn’t recommend for a family but they would be great for one or two single persons. The beds were comfortable and the room was quiet and clean. The breakfast was barely a continental so that was disappointing. Most people see Hilton and expect a hot breakfast or at least a decent selection of pantry type items. Also, we booked on Expedia and there’s nothing mentioned about what the breakfast is like. Let’s be real, most people aren’t going to the Hilton website for breakfast information if they are booking on a travel website.
Ashlee
1 nacht verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 14 feb 2024
Thank you for taking the time to share your review and comments. We appreciate your business. I apologize we did not meet your expectations with our breakfast. Spark does advertise exactly what is offered for breakfast. We hope you give us another opportunity to fulfill your lodging needs knowing what we offer.
10/10 – Uitstekend
anthony
Reisde met partner
6 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
my only issue was parking, IF you are there before 8 parking is ok,but any later it was a little cramped, there was a area,more like a filed in the back half of property but was dark and felt a little sketchy to trust, but other than that awesome stay,, 2nd time staying and will be back :-)
anthony
4 nachten verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 8 feb 2024
Thank you for taking the time to share your review and comments. I apologize about the parking. We normally have overflow parking available, but due to our renovation, it was not available. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Ashley
4 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ashley
3 nachten verbleven in februari 2024
Reactie van Don Hartenstine, General Manager op 6 feb 2024
Thank you for taking the time to share your review. We appreciate your business and look forward to you staying with us again.
8/10 – Goed
Engelbert
1 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Die neuen Besitzer renovierten die Anlage zur Zeit. Es kann besser werden.
Engelbert
4 nachten verbleven in januari 2024
Reactie van Don Hartenstine, General Manager op 6 feb 2024
Thank you for taking the time to share your review and comments. We appreciate your business and look forward to you staying with us again.
6/10 – Redelijk
susan
27 jan 2024
You advertise free breakfast we get in there and i
It’s very misleading on the breakfast you advertise that it’s a breakfast and it’s nothing but bagels and yogurt there’s no fruit there’s no bagels there’s nothing hot it’s very misleading. We could’ve stayed elsewhere and had a full breakfast.
susan
1 nacht verbleven in januari 2024
Reactie van Don Hartenstine, General Manager op 29 jan 2024
Thank you for taking the time to share your review and comments. We appreciate your business. We apologize we did not exceed your expectations. Our website, as well as the confirmation email specifically explains what our breakfast entails. Again, I'm sorry you were dissatisfied.
6/10 – Redelijk
Brenda
Reisde met familie
22 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is safe, clean and mostly quiet except for emergency vehicles going by several times during the night. There were many noises in the room/walls. There were no cups in the room. There was no coffee at the Continental breakfast. Overall not a bad experience but it could be improved upon.
Brenda
1 nacht verbleven in januari 2024
Reactie van Don Hartenstine, General Manager op 29 jan 2024
Thank you for taking the time to share your review and comments. We appreciate your business. We apologize we did not exceed your expectations.