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Beoordelingen van WoodSpring Suites Orlando North - Maitland

2.5 out of 5
WoodSpring Suites Orlando North - Maitland
4125 Clarcona Ocoee Rd., Orlando, FL

Beoordelingen

4,8
Gastenscore: 10 - Uitstekend. 19 van 101 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 101 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 101 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 101 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 101 beoordelingen" "

5,0/10

Netheid

5,8/10

Personeel en service

4,4/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

5,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Ruslan

3 nachten verbleven in april 2024
Reactie van Woodspring suites mangament op 30 apr 2024
Thank you for taking the time to leave us a review! We appreciate your feedback and are glad to hear about your experience at Woodspring Suites. If there's anything specific you'd like to share with us to help us improve, please feel free to reach out. We hope to have the opportunity to welcome you back in the future for an even better stay!

8/10 – Goed

Geivin

7 nachten verbleven in maart 2024
Reactie van Woodspring suites mangament op 30 apr 2024
Thank you for choosing Woodspring Suites for your stay and for taking the time to share your feedback! We're thrilled to hear that you had a pleasant experience with us. Your positive rating means a lot to us, and we're grateful for your support. If there's anything we can do to make your next stay even better and earn that fifth star, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 – Matig

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten
No internet I could access even if I paid. Very noisy thin walls, set computer desk on floor fell asleep, picked up bag 6 roaches scrambled away. Share shower with three roaches. I made a mistake in reserving thinking the was a Marriot property, my bad but this is worst hotel I’ve been in 25 years.
1 nacht verbleven in maart 2024
Reactie van Woodspring suites mangament op 23 apr 2024
I'm sorry to hear about your experience. It sounds incredibly frustrating and disappointing to encounter such conditions, especially when you were expecting something different. Mistakes can happen with reservations, but it's unfortunate when they lead to such unpleasant stays. Is there anything I can do to help you find a solution or make your current situation more manageable?

2/10 – Ontzettend slecht

Henry

Negatief: Netheid
The room had a terrible cigarette smell. Never going back again
1 nacht verbleven in februari 2024
Reactie van Woodspring suites mangament op 23 apr 2024
Writing a detailed and honest review about your experience can be a valuable way to share your concerns and help other travelers make informed decisions. Highlighting specific issues like cleanliness, staff behavior, and the overall condition of the property can be especially helpful for potential guests. It's important to be factual and objective in your review, focusing on your personal experience rather than making assumptions or generalizations. Additionally, including photos can provide additional evidence to support your claims. Hotels and booking platforms often take customer feedback seriously, so your review could prompt improvements or actions to address the issues you encountered.

2/10 – Ontzettend slecht

Shabana

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing is good about the property, not safe n unhealthy air no cleanliness. Unhinged n we had cockroaches in our room
1 nacht verbleven in februari 2024
Reactie van Woodspring suites mangament op 23 apr 2024
Writing a detailed and honest review about your experience can be a valuable way to share your concerns and help other travelers make informed decisions. Highlighting specific issues like cleanliness, staff behavior, and the overall condition of the property can be especially helpful for potential guests. It's important to be factual and objective in your review, focusing on your personal experience rather than making assumptions or generalizations. Additionally, including photos can provide additional evidence to support your claims. Hotels and booking platforms often take customer feedback seriously, so your review could prompt improvements or actions to address the issues you encountered.

2/10 – Ontzettend slecht

Tina

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I should’ve read the reviews before I booked this place. No one at the front desk even when you call and then I saw drug activity and left immediately and booked somewhere else.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Do not book here!
Horrible. The condition of this hotel is filthy. It was infested with roaches, so bad that we could not stay and left after 30 mins from checking in. The entire building reeks a strong nicotine smell and there was absolutely nothing cleaned, from the entrance, elevator, hall ways, and room. I wish I could rate it a -10 out of 10. I wouldn’t let a dog sleep in something so filthy.
1 nacht verbleven in januari 2024

4/10 – Matig

Patti

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Facility needs a facelift
The facility was run down. There were groups of people gathered outside that made me feel uncomfortable. Strong odor of marijuana in the hallways. There was a kitchenette but zero supplies. Not even a coffee maker. The mattress was comfortable.
1 nacht verbleven in januari 2024

8/10 – Goed

Daryldane, Summerville

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Negatief: Personeel en service
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Chris

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was extremely dirty and covered in cockroaches We walked out immediately
1 nacht verbleven in december 2023

10/10 – Uitstekend

Jodi ann

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na
28 nachten verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was fine at first until roaches came out from hiding.
1 nacht verbleven in december 2023

4/10 – Matig

Wendy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We arrived very late. The room smelled of cigarettes and we saw roaches. Dirty.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Jodiann

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The employees were friendly and supported
19 nachten verbleven in oktober 2023

6/10 – Redelijk

James

1 nacht verbleven in november 2023

6/10 – Redelijk

Dana

Positief: Personeel en service
3 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Daniel

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Amanda

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Requested 2 full size beds. Needed room for 1 night since I had to work late. Got called at 9pm (prior to my arrival) that I had to share a full size bed with my co-worker. Stench so bad it would gag a maggot. German roach was seen crawling up the wall. Pets allowed. "Weekly rates looked more like hourly rates". Do not recommend.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Daryldane, Summerville

Positief: Personeel en service
.
1 nacht verbleven in november 2023

6/10 – Redelijk

Elaine

Reisde met partner
Positief: Personeel en service
My room had urine stains on the toilet, there was only 1 wash cloth, and the floor could have been swept with a wet cloth because it was dirty
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Carissa

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lots of hidden fees for a terrible & unsafe place! Staff was horribly rude and completely unprofessional. Worst experience!!!
7 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Sade

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
The place had roaches and the ac did not work never again will I go back there
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

ARIEL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

TERRY

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Kelvin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
OK if you want to save money.
Halls smell of smoke, clean room but had one baby cockroach. Also a crowd of teenage boys was in the parking lot and asking to drive my Corvette. It's a rough neighborhood. I was there for a week and nothing happened. Squeaky bed frame but OK.
4 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Megan

Negatief: Comfort kamer
1 nacht verbleven in september 2023

4/10 – Matig

Brianna

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The website says the office is open until 3am.. upon arrival at 12am I get to the front desk and no one was there except a sign that they changed the hours. I had to call and wait 30 minutes for someone to arrive to check me in. I then go into my hotel room and the floors looked like they had been waxed. They were slippery and gross. I also saw multiple cockroaches in my room and the linens weren’t clean. I also felt very uncomfortable leaving my room past a certain time. I didn’t ask for a refund or anything but I am very disappointed with my experience at this hotel.
8 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Lissett, Lawrence

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The power was off..
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Jesse

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Do not book! Rooms infested with roaches and staff was not accommodating or sensitive to that. Would not provide me with any refund or help with the situation. Honestly never booking again and would never recommend anyone to.

2/10 – Ontzettend slecht

Ashlee

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Griselda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Very clean room.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Christy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Service
Despite what the reviews say, I have been at this property for awhile and the staff is phenomenal and thank them for there exceptional service.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Ayonna

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Walked inside and it immediately smelled bad. How is it that a non smoking area smells like nothing but smoke? There were people outside yelling and arguing loudly. Overall, unsafe.
1 nacht verbleven in augustus 2023

8/10 – Goed

Elisha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I like the staffs and housekeepers
1 nacht verbleven in juli 2023

4/10 – Matig

Samuel

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Verslyn

4 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Jonathan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room not ready
There was no shower curtain or towel and could not get any one to answer at front desk there phone does not connect to front desk there room had stuff splashed all over the walls and the floors had not been clean
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Raymond, Harrison

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in juni 2023

4/10 – Matig

Madison

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best ever.i will return for sure
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Davonte

2 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Jalen

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
The entire building (hallways, elevators, even the rooms) reeked with the smell of cigarettes and weed. I found multiple hair strands over the bed and even in the the bath towels, the bathroom inside the room smelled even worse! I already felt unsafe when i walked in and saw what seemed to be a drug addict or intoxicated woman who kept staring me down in the lobby. Experience was so bad that I didn’t even care that the room was non refundable and left an hour after i checked in to book another hotel room! I quickly realized why the room listing was so CHEAP!!! STAY AWAY FROM WOODSPRING SUITES ON CLARCONA OCOEE RD!
1 nacht verbleven in mei 2023

8/10 – Goed

Davonte

4 nachten verbleven in mei 2023

2/10 – Ontzettend slecht

Leduy

14 nachten verbleven in april 2023

2/10 – Ontzettend slecht

alexi

Positief: Comfort kamer
Negatief: Netheid, personeel en service
3 nachten verbleven in maart 2023

4/10 – Matig

Mark

1 nacht verbleven in april 2023
Reactie van Management op 28 apr 2023
Thank you for your review.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
28 nachten verbleven in maart 2023
Reactie van General Manager op 17 apr 2023
Thank you for taking the time to write a review for our property. We appreciate the feedback.

10/10 – Uitstekend

Magdalena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in maart 2023
Reactie van General Manager op 17 apr 2023
Thank you for your positive review of our property. We look forward to seeing you again in the future.

10/10 – Uitstekend

Magdalena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in maart 2023
Reactie van General Manager op 17 apr 2023
Thank you for your positive review of our property. We look forward to seeing you again in the future.