Een bureau, een strijkplank/strijkijzer, gratis wifi, beddengoed

Beoordelingen van EverSpring Inn & Suites

2.5 out of 5
EverSpring Inn & Suites
2401 A Ave West, Oskaloosa, IA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 201 van 461 beoordelingen" "
Gastenscore: 8 - Goed. 157 van 461 beoordelingen" "
Gastenscore: 6 - Redelijk. 57 van 461 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 461 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 461 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

7,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Karol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Gena op 20 mei 2024
Thank you for your review

4/10 – Matig

Colleen

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Closeness to Tulip Festival For the price We expected a much better breakfast. The staff did not keep it supplied, sausage meat tasted cheap cardboard, eggs were not the best, fresh yogurt with granola would be great. Also we expected bed to be made and new towels on the second day, we were not told that would not occur.
2 nachten verbleven in mei 2024
Reactie van Gena op 7 mei 2024
We were under staffed in housekeeping. A canary message was sent to your phone letting you know to come to the desk if services were needed. Having 55 rooms full of people and one person in breakfast is a lot for any person. I do apologize for the breakfast running low. We refilled it 10 times from 6-9. Food takes time to cook. Thank you for understanding and we look forward to seeing you on your next stay.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Gena op 6 mei 2024
Thank you for your review

4/10 – Matig

Patricia

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The toilets did not work in the room except for a few times while we were there. And management was able to fix them. It was a horrible experience we had to walk all the way 800 feet down the hall to use the bathrooms. And the phones didn’t work in the room either. it was not a good experience at all
2 nachten verbleven in mei 2024
Reactie van Gena op 5 mei 2024
I apologize about the toilet situation. This issue has been fixed. Thank you for choosing Everspring Inn & Suites

6/10 – Redelijk

Joan

Reisde met familie
Positief: Personeel en service
Our handicap room was on the second floor and there is no elevator in the hotel. My husband can’t do the steps. They did change us to a regular room on first floor that had a bad odor as soon as you walked in the door.
2 nachten verbleven in april 2024
Reactie van Gena op 5 mei 2024
Thank you for your review and I will look into the situation with the smell in the room. Thank you for choosing EverSpring Inn & Suites

8/10 – Goed

Pamela

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed at this property about a year ago and was disappointed in its deteriation. It seems that improvements have been made and cleanliness and overall feel has improved. Thank you.
1 nacht verbleven in april 2024
Reactie van Gena op 2 mei 2024
I am confused by the statement. If you noticed improvements and standards have been raised then how is it declining? As always thank you for staying at Everspring Inn & Suites

10/10 – Uitstekend

Jennifer

1 nacht verbleven in april 2024
Reactie van Gena op 20 mei 2024
Thank you for your review Jennifer

10/10 – Uitstekend

Sheila

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent customer service
1 nacht verbleven in april 2024
Reactie van Gena op 27 apr 2024
Thank you so much for your review

6/10 – Redelijk

David

1 nacht verbleven in april 2024
Reactie van Gena op 6 mei 2024
Thank you for your review

8/10 – Goed

Connor

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Breakfast was good. Seemed like there wasn’t a rush to get the pool fixed.
3 nachten verbleven in januari 2024
Reactie van Gena op 27 jan 2024
We've been working hard to get the pool open and should be opening up today. Thank you for staying with EverSpring Inn and Suites. We look forward to seeing you again soon.

10/10 – Uitstekend

Doug

Positief: Voorzieningen
Reactie van Gena op 18 feb 2024
Thank you for your review

4/10 – Matig

tyler

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Katrina op 20 feb 2024
Thank you for your review. I apologize for any issues you had and I hope your next stay will be better.

8/10 – Goed

Dwight

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Gena op 9 dec 2023
Thank you for your review. We look forward to seeing you again soon

8/10 – Goed

Jerome

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is convenient to for my trips north when I visit family. I have stayed there several times in the past several years.
1 nacht verbleven in november 2023
Reactie van Gena op 28 nov 2023
Thank you Jerome for your review. Hope to see you again soon.

10/10 – Uitstekend

clifford

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and breakfast was good. Grandson enjoyed the pool.
2 nachten verbleven in november 2023
Reactie van Gena op 28 nov 2023
Thank you for your review. We look forward to seeing again soon

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good plave to stay
My room was good... my friends room.. was ok definitley not the same for both rooms as shown online. Overall id say a good place to stay
1 nacht verbleven in oktober 2023
Reactie van Gena op 29 okt 2023
Thank you for your review

10/10 – Uitstekend

Jim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always stay here when in town.
2 nachten verbleven in oktober 2023
Reactie van Gena op 29 okt 2023
Thank you for your review

10/10 – Uitstekend

Diana

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property, clean comfortable rooms. Staff is excellent. No elevator
1 nacht verbleven in oktober 2023
Reactie van Gena op 20 okt 2023
Thank you for your review. We hope to see you again soon!

10/10 – Uitstekend

Bobby

1 nacht verbleven in oktober 2023
Reactie van Katrina op 5 nov 2023
Thank you for your review!

4/10 – Matig

Daniel

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Last resort hotel
The room smelt musky, the bathroom had multiple centipedes a night, the bathtub either needed replaced or deep bleach cleaning, and the bed had springs broken which made it uncomfortable.
4 nachten verbleven in oktober 2023
Reactie van Gena Butler op 10 okt 2023
Thank you for your review and our exterminator has already been to spray the hotel. I have informed the the housekeeping manager of your issues with the smell in your room. We are currently taking measurements of the beds for replacement. We value your business and hope you will return to see our improvements.

8/10 – Goed

Beth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Jessica op 9 okt 2023
Thank you for your feedback, we appreciate your response. All the appropriate parties will be notified of your comments. We hope to see you again soon, have a wonderful day.EverSpring Staff

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Some opportunities for improvement
I was disappointed with my stay. The service was fine. When I got into my room one of the lamps did not work, the bathroom door did not close all the way, and there was an inch gap with the entry door and the wall leaving a space for the hallway light to come in. All of these together made it uncomfortable to feel safe as a single traveler.
1 nacht verbleven in september 2023
Reactie van Gena op 6 okt 2023
Thank you for your review.

2/10 – Ontzettend slecht

Paula, Waunakee

Reisde met partner
Location was good, property was not. Would never stay there again. Hvac did not work properly, phone light kept coming on in the middle of the night, bed was super soft, too much so for our liking. Place smelled like animals. Middle of bed frame had a piece that sticks out, and smashed into my leg.
1 nacht verbleven in oktober 2023
Reactie van Jessica op 3 okt 2023
Thank you for taking the time fill out our survey, like we discussed this morning about the A/C unit if we would have known about it sooner we could have moved your room, again I'm sorry you hurt urself on the bedframe, we did get that pushed back into place. We are a pet friendly hotel and have serval people who stay with us that bring in their pets everyday, we shall try harder to make sure there is no lingering pet smell I do apologize about that as well. I can not do to much about the beds being to soft for you, we usually get praised on how nice and comfortable the beds are, so we obligated by corporate to only have the one kind. If you were so unpleased with your stay I would have loved to have known all this at check out when we spoke about the A/C and the phone, you had not expressed you were that unpleased, but again I do apologize about everything that went wrong for you and I do hope you will consider us for your next stay so that we may prove that our standards are very much accommodating to your needs and expectations. I sincerely hope you have a wonderful day.

10/10 – Uitstekend

lee

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good night stay
It was good stay. Hotel bed and bathroom were clean. Check in was easy and next to a Walmart. We were there to watch a college football game.
1 nacht verbleven in september 2023
Reactie van Jessica op 3 okt 2023
Thank you for your feedback it is appreciated, we hope to see you again soon. Have a wonderful day.

8/10 – Goed

Debra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Jessica op 3 okt 2023
Thank you for taking the time to respond to our survey, we appreciate your feedback and will let all staff know of any concerns. We hope to accommodate you in your next stay. Have a wonderful day.

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Gena op 29 okt 2023
Thank you for your review

10/10 – Uitstekend

Darla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Might put a sign on the plastic utensil box. Had to point it out to several other guests! We slept well and the shower was perfect!
1 nacht verbleven in september 2023
Reactie van Gena op 18 sep 2023
Thank you for your review. We look forward to seeing you again soon.

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Notch
Great experience! Great hotel! Very clean and had by far the best breakfast I have had I any hotel. I look forward to staying there again each year. I won't stay anywhere else.
2 nachten verbleven in september 2023
Reactie van Gena op 18 sep 2023
Thank you for your review. We look forward to seeing you again.

10/10 – Uitstekend

Yessenia

1 nacht verbleven in september 2023
Reactie van Gena op 11 sep 2023
Thank you for your review

10/10 – Uitstekend

Elizabeth

1 nacht verbleven in september 2023
Reactie van Gena op 26 sep 2023
Thank you for your review

10/10 – Uitstekend

Meghan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Gena op 26 aug 2023
Thank you for your review

10/10 – Uitstekend

Theresa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely would stay again!
Staff was great! Even when short staffed they had a positive attitude!!
5 nachten verbleven in augustus 2023
Reactie van Gena op 23 aug 2023
Thank you for your review

8/10 – Goed

Richard

Positief: Netheid, personeel en service en comfort kamer
Good overall, with exceptions
Room was clean, with new carpet, but had a vinegar cleaning solution smell, sprayed in room to kill any mold. Bathroom did not vent at all. Desk clerk said that was a problem in that particular room. Overall stay was good.
4 nachten verbleven in augustus 2023
Reactie van Gena op 23 aug 2023
Thank you for your review

8/10 – Goed

Jawad

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Shades were ripped. Area in bathroom looked rusted. It was a good place for night sleep, but things detracted from the stay.
1 nacht verbleven in augustus 2023
Reactie van Gena op 21 aug 2023
We are currently working on upgrading all window treatments!

4/10 – Matig

Mandy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in augustus 2023
Reactie van Gena op 22 aug 2023
Thank you for your review

10/10 – Uitstekend

Karen

1 nacht verbleven in augustus 2023
Reactie van Gena op 11 sep 2023
Thank you for your review

10/10 – Uitstekend

Dave

1 nacht verbleven in augustus 2023
Reactie van Jessica op 28 aug 2023
Thank you for your response we appreciate you for taking the time to fill out our surveys. We hope to see you again for your future stays.

10/10 – Uitstekend

Shalako

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything went well & it was close to William Penn University.
1 nacht verbleven in augustus 2023
Reactie van Jessica op 14 aug 2023
Thank you for your feedback, we are happy to hear you enjoyed your experience. We hope you have a wonderful day.

10/10 – Uitstekend

ANN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff were kind and helpful. Good breakfast. Rooms clean.
2 nachten verbleven in augustus 2023
Reactie van Jessica op 7 aug 2023
Thank you for your response we apricate all the feedback. We hope you have a wonderful day.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
1 nacht verbleven in juli 2023
Reactie van Gena op 31 jul 2023
Thank you for your review

8/10 – Goed

Christine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Gena op 31 jul 2023
Thank you for your review

10/10 – Uitstekend

Neil

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The little inn that could
Everspring takes good care of their property, and I would rank them with other hotels that I've paid twice to three times as much for. I will book a room there pretty much every time I am in Oskaloosa.
1 nacht verbleven in juli 2023
Reactie van Gena Butler op 24 jul 2023
Thank you for your review.

8/10 – Goed

Heidi

Reisde met familie
The bed was comfortable and the room was clean. We also enjoyed the breakfast options of eggs, biscuits and gravy, pancakes, assorted breads, cereals, bacon or sausage,…. The place shows signs of aging but overall it was a pleasant stay.
2 nachten verbleven in juli 2023
Reactie van Jessica op 13 jul 2023
Thank you for taking the time to fill out a review. Your feedback will be shared with the appropriate departments. We are in the process of updating furniture and such and would love to have you come back in the future to see. We hope you have a wonderful day and hope to see you again.

6/10 – Redelijk

Jean Ann

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The first room we were assigned to did not smell fresh, possibly a urine smell. The staff was very accommodating to give us a different room. The room we stayed in needed some care: broken window shade, air conditioning unit vents broken, bathroom floor tiles and grout cracked, broken, bathroom mirror edging cracked, toilet seat loose, etc. These may seem like small things, but it makes a difference in how one views the accommodations overall. The bed and bedding were fine. The continental breakfast was adequate if you like pancakes, eggs, and such in the hot breakfast offerings, but there were only two oranges in the fruit basket, no apples, bananas, or other fruit was available. Otherwise the dining area was clean and orderly.
1 nacht verbleven in juli 2023
Reactie van Jessica op 13 jul 2023
Thank you for taking the time to fill out a review. I apologize for all the little things that we are trying to get fixed, this is a small hotel and we are in the process of getting everything up to date and new, fixing all rooms just takes a little more time. I hope that we can accommodate your stay again in the future and show you all the improvement's we are in the process of fixing. We hope you have a wonderful day and hope to see you again soon.

8/10 – Goed

JD and Denise

1 nacht verbleven in juli 2023
Reactie van Gena op 1 sep 2023
Thank you for your review

10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff for our entire stay was very friendly, courteous, and helpful. Will not stay at another hotel when my wife and I are back in the area.
7 nachten verbleven in juni 2023
Reactie van Jessica op 9 jul 2023
Thank you so much for choosing EverSpring Inn and Suites. We are very happy to hear you had a great experience, we strive for the best. We would love to accommodate your next stay here in Oskaloosa, reach out at any time. Have a wonderful day.

10/10 – Uitstekend

steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy on and off the highway. Short walk to Walmart.
1 nacht verbleven in juli 2023
Reactie van Gena op 6 jul 2023
Thank you for your review. We hope to see you again soon.

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Conveniently located. Near Walmart. Great breakfast. Room very comfortable
3 nachten verbleven in juni 2023
Reactie van Gena op 30 jun 2023
Thank you for your review. We look forward to seeing you again soon.

8/10 – Goed

Andrew

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Gena op 28 jun 2023
Thank you for your review, we look forward to seeing you again soon.

10/10 – Uitstekend

Samuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Gena op 26 jun 2023
thank you for your review