Hotels in de buurt van Otter Cove Aquatic Park (St. Charles)

' Have stayed here before. "Renovation " has been going on for 3 years. Great location, average property, some staff are not helpful. Marriott needs to take it over, get the upgrades done, work with staff to improve attitude'

'This property has been refurbished & it is wonderful. From the lobby, pool area & the rooms it is fantasti.'

'Well upon arriving the room I had was disgusting.. it smelled like mildew and the shower floor was dirty , some lights ain’t work and there was a dog barking the entire night. The next day the hot water didn’t work. Front desk staff THELMA WAS A DOLL. she made the transition so easy to get another room. She was a beautiful soul for sure . And the new room was much better.. all the rooms are not the best you can tell they have favorites. The breakfast is just waffles, apples and pastries …. No...

'To sleep Oké but , breakfast was poor'

'Location great, close to expressway. When you pull up to the property it looks great, when you walk in it looks a bit dated. Room was also dated a bit, it was clean, just looked dated. Ceiling in bathroom above shower had rust and or mold and obviously had been patched before. Absolutely not a terrible place to stay, just not up to date in appearance on the interior in my opinion. And lastly, they have a new invention out there called soft close toilet seats, I'm just saying..'

'This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility.'

'I feel like this place was built out of cardboard. Request a top floor room if you want to get any kind of sleep. We could hear every single step taken by the guest staying in the room above us. The room could have been cleaner. With that said, the staff was very nice.'

'Pool was closed look like has been closed for quite a while Breakfast was good good selection of hot and cold items'

'Pro: The room was spacious and clean. I love the fact that we had a microwave and fridge in the room. The bed was super comfy as well. Con: On several occasions we hard a dog barking and people talking in the hall. We had the breakfast buffet and it was NOT worth it for the money you pay. It was almost $30.00 for two of us. I get a better free continental breakfast at other hotels. '

'Not for me. But people who wants kitchenette and for longer stays might prefer it.'

'We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the...

'Leuk hotel, fris uiterlijk. Jammer dat om 0900 uur het ontbijt al klaar is. '

'No es un buen lugar para alojarse especialmente si vas con niños , tuve una muy mala experiencia , hay muchas personas borrachas en la madrugada con mucho escándalo me tocaron mi puerta una persona ebria, es un poco de lo aconteció...'

'For a limited service hotel, it is top notch. The gym is excellent and you can’t beat free WiFi and breakfast when you are a business traveler.'

'Clean room great air conditioning'

'The Room was nice, bed was very good. Very Small closet in room. No coffee pot in room. Front desk service was bad. Overall for the price it was okay.'

'Reasonable hotel in Aurora/Chicago. However its a shame there is no free bottle of water on the room and you are being charged 3$ for it.'

'Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building.'