'The Grand Hotel Telese looks the part. An old grande dame of a hotel with lovely entrance and great hall. It was good for kids, lovely pool and the receptionist was warm and friendly. The rooms were fine and clean.
Dinner let it down badly. There's only one place to eat on site, and no one was around to take our order, despite having booked a time and it being quiet. When the food came, it was bland and missing ingredients you'd expect from the dish as described on the menu. When we raised it...
'The property is beautiful, but our stay was deeply disappointing and, after approximately 40 years of travelling in Italy, the worst we have experienced there.
The service was poor and the property felt disorganised. The owner rarely acknowledged guests, but readily lectured them, made loud phone calls near guest rooms and crossed supposedly private terraces. These terraces were also continuously monitored by cameras. The key card failed repeatedly; after the second failure, our calls and...
'The accommodation was spotlessly clean, really spacious, and with a comfortable bed. It was equipped with everything you need for a comfortable stay and had two balconies with good views. The host was just as wonderful, always available if needed and went out of her way to make us feel at home and bringing breakfast in the mornings. Would definitely recommend.'
'Really special. We had a delicious homemade breakfast in a beautiful room facing the garden courtyard. Also, lived the rooftop terrace with views of Sant Agata and the ravine.'
'The service was really good. Alfredo also showed his friend’s restaurant, which was amazing ! He doesn’t know much english, but we still had amazing conversation, he is really friendly. I look forward going back to Caiazzo! He also arranged a transfer back to Naples with honest price, I truly recommend!
The best way to contact him is via Whatsap and translator if you don’t speak Italian'