Spahotels in Ozuaha

'Amenities improvement are dire need, staff are courteous but needs on the job professional trainings.'

'Room is unkempt'

' the rooms are clean and maintained well. The staff are friendly and accommodating. The property is secured in the area is nice. '

'If ther as a minus review, thats what i would give. Check in was a lot of hassle because hotel staff was not aware of my reservation. Hotel has lots of false advertising, no outdoor pool as advertised(absolutely nothing of this sort on the property, had to walk round the hotel to be sure), no free breakfast as advertised(when i asked for free breakfast as advertised, staff told me i had to pay). Wifi does not get to their basic rooms unless you're in the suite. I complained about the wifi to...

'Courteous front desk. Clean room. Staff woke me up at 6.30am on Saturday to borrow the electric kettle in my room!!! Of course I didn’t open in case it was a ruse for robbery. No management staff at 10am to make a complaint to. Receptionist called kitchen staff and all denied knocking on my door. Hotel did not find my Expedia reservation on Friday during check in. Kept me waiting for 45 minutes until I contacted Expedia. Had to call front desk to request for towels and toiletries! Will...