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Beoordelingen van Lighthouse Lodge And Cottages

3 out of 5
Lighthouse Lodge And Cottages
1150 Lighthouse Ave, Pacific Grove, CA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 486 van 1183 beoordelingen" "
Gastenscore: 8 - Goed. 319 van 1183 beoordelingen" "
Gastenscore: 6 - Redelijk. 185 van 1183 beoordelingen" "
Gastenscore: 4 - Matig. 107 van 1183 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 86 van 1183 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marco

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Lex Ashley Assistant General Manager op 28 mei 2023
Hello Marco,Thank you for your review. Thank you for being a wonderful guest we hope to earn your business again in the future!Best Regards,Lex AshleyAssistant General Manager

2/10 – Ontzettend slecht

Daniel

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
There’s a cemetery right next to it
3 nachten verbleven in april 2024

6/10 – Redelijk

Tasneem

2 nachten verbleven in april 2024

10/10 – Uitstekend

Joshua

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was vert friendly. Excellent location: very close to downtown Pacific Grove and the beach. Room was clean, area was quiet. Pool was a bonus. Hot jacuzzi on a cool evening was nice.
3 nachten verbleven in april 2024

10/10 – Uitstekend

arturo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024

8/10 – Goed

Shannen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had booked a cottage that ended up being connected to another room, we had thought it was standalone. Otherwise, the location was great and we were happy to walk to the ocean.
2 nachten verbleven in april 2024

6/10 – Redelijk

Sharon

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024

6/10 – Redelijk

James

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Stayed in the junior cottage it was very roomy but in a little bit of disrepair, there was some food garbage left under the sink, could use a deep cleaning the windows could be repaired The pocket door could be repaired there was rotted trim in the bathroom I stayed here for one night it was comfortable and the staff was very polite and helpful, The location was convenient for me I was golfing right down the street within walking distance at Pacific Grove golf Links, I feel like it was overpriced for the condition it was in.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Ciaran

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 28 apr 2024
Hello Kiaran, Thank you for your review. Expedia issued you a full refund for any issues you had with our hotel. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

David

Positief: Staat van de accommodatie en faciliteiten
Excellent value for the money. I could hear the unit above me as noise insulation was minimal. Value outweighed the small amount of noise.
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 27 apr 2024
Hello David, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 28 apr 2024
Hello Jason, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Michele

Quiet yet within walking distance to most everything
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 26 apr 2024
Hello Michele, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Kathleen

Reisde met partner
Positief: Netheid, personeel en service
Friendly staff, comfortable beds, great breakfast.
2 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 24 apr 2024
Hello Kathleen, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Cynthia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice stay very quiet a great way to get away.
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 24 apr 2024
Hello Cynthia, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Grover

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
I've been staying here for several years, I like the property, and staff. They have decided to cut down on service, and the breakfast has gone from a continental breakfast with choices to breakfast in a bag. The problem with the breakfast in a bag is that everything, except the small apple is full of sugar, a lot of sugar! Many people now have diabetes, and this is a problem for us. One of the main reasons I have stayed here for so many years is the convenience of the breakfast on the property, and the ability to chose what to have without sugar overload. Looks like I may have to make some changes too!
3 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 24 apr 2024
Hello Grover, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Lee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shared a studio king with my wife for 4 days. It was quiet and clean. The room shared a little bit of wear however was adequately updated. Additionally the breakfast (served between 8am and 9:45am) was outstanding.
4 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 24 apr 2024
Hello Lee, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Sandra

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Jr cottage is nice with propane fireplace and small jacuzzi tub in bathroom. Nice large breakfast room with good food for those in cottage area. Outdoor hot tub and swimming pool needs to be resurfaced. Walls are a dingy beige because old. Water looks clean but unappealing so I didn't swim.
3 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 24 apr 2024
Hello Sandra, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Jose Luis

Reisde met partner
Positief: Netheid, personeel en service
If looking to just relax and have a nice a quiet stay this is the place
2 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 24 apr 2024
Hello Jose Luis, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Tammy

Reisde met familie
Positief: Netheid, personeel en service
Very nice staff and quiet and close to the beach. Would have preferred more options for breakfast but wasn’t a deal breaker. Didn’t love the cemetery view but closed the curtains .
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 20 apr 2024
Hello Tammy, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

cynthia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the friendliness of the staff, they were most helpful with all aspects of our stay there! I can't wait for our next visit...and well be stsying here for sure!!!
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 19 apr 2024
Hello Cynthia, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

4/10 – Matig

Dalia

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Ground front screen door was broken and didn’t lock. Room had no AC and only window is the broken screen door with a view of tombstones. Yes, a cemetery is right there with no wall or fences separating the property.
2 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 19 apr 2024
Hello Dalia, Thank you for your review. Its a shame you fail to mention you were given a full refund immediatly after checking in by the front desk agent. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 20 apr 2024
Hello John, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Matthias

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The breakfast consisted of a bag for pickup that included a muffin, an apple, a juice and a granola bar. That was it. Besides the breakfast the accomodation was ok, clean and the rooms were spaceous.
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 19 apr 2024
Hello Matthias, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

4/10 – Matig

PATRICIA

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The website shows $50 for pets. We had a 3lbs little one and we were charged $56. Based on the web pictures we thought there would be fire pits to enjoy but there are 2 sections. The fire pits were on the other side across the street. On our section Some of the rooms face a cemetery. They got swings facing the cemetery which is kinda creepy. The breakfast is not as pics on the site. At the main office they got a section where you can pick up your breakfast. You get a small paper bag with a small apple, snack size granola bar, small apple juice and a muffin. My kids didn't eat them. We Ended up going out for breakfast which defeated the purpose of booking a hotel that offered breakfast.
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 19 apr 2024
Hello Patrcia, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Priscilla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 19 apr 2024
Hello Priscilla, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, one block from beach. Breakfast in the cottages was great. Cottage rooms look newly redone, interiors were great. Exteriors showing some wear. Staff was super friendly and helpful.
3 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 17 apr 2024
Hello Brian, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Jhonna

Reisde met partner
Positief: Netheid, personeel en service
This property looks better from the outside than it does on the inside. Things are a little bit rundown on the inside for instance, some things in the bathroom are starting to rust, the beds, not all that comfortable, and there were some broken things in our room. It needs a remodel on the inside.
2 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 17 apr 2024
Hello Jhonna, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Thierry

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean renovated room Wall a little thin .. Nice hot tub!
5 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 13 apr 2024
Hello Thierry, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Emilda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
At first it was not quiet the neighboring room kept slapping their door, but overall everything was perfect for a first timer visiting Monterrey the staff was friendly, I liked the fact that because we stayed at the cottages that we received a good hot breakfast and not the so call continental bag of just a muffin and apple. The unit had a jacuzzi tub my husband was loving it. We didn't get the chance to see the lighthouse but everything else was great.
2 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 12 apr 2024
Hello Emilda, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Sierra

Reisde met partner
Positief: Voorzieningen
I loved the location and the free breakfast. The hotel room was not the cleanest but it still had nice accommodations.
4 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 12 apr 2024
Hello Sierra, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Paul

Too much air freshener - like "Spinal Tap 11" too much.
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 11 apr 2024
Hello Paul, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Lucy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 7 apr 2024
Hello Lucy, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Teri

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice location and very quiet.
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 14 apr 2024
Hello Teri, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Angelica

Reisde met familie
Positief: Netheid, personeel en service
Family Friendly
3 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 7 apr 2024
Hello Angelica, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Sarah

Positief: Staat van de accommodatie en faciliteiten
We had a wonderful time. Breakfast was delicious as well. Highly recommend
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 6 apr 2024
Hello Sarah, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Guanqun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We arrived to check in at late night. The staff was very nice and helpful. The room is clean and roomy.It was great experience of living in lighting house.
1 nacht verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 5 apr 2024
Hello Guanqun, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Shree

1 nacht verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 5 apr 2024
Hello Shree, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Kendahl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Lex Assistant General Manager op 5 apr 2024
Hello Kendahl, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Brian

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 4 apr 2024
Hello Brian, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Jennifer

Reisde met een groep, Zakenreiziger, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place !!! Would go back again and again. Great breakfast!! So convenient to go to all of the beaches!! Great staff!! Quiet and comfortable.
2 nachten verbleven in april 2024
Reactie van Lex Ashley Assistant General Manager op 4 apr 2024
Hello Jennifer, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Vineet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
2 nachten verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 3 apr 2024
Hello Vineet, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Alexandrea

Reisde met familie
The property was cool but I wouldn’t have booked a room if I knew they was giving out to go breakfast bags that contained items that everybody prolly don’t eat . Especially having a toddler. I ended up taking her out to breakfast which I thought I would be saving money lol. Also they could use some kind of seal between the floor and rug so ants don’t surface when they smell food. The patio could’ve been dewebbed, if that’s a word lol. Fireplace was awesome though
1 nacht verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 3 apr 2024
Hello Alexandrea, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Katherine

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was as expected. Bedding was better than normal. The pool/hot tub were nice temp, even for March. The surrounding area was great. However the breakfast was a bait and switch: the website shows continental breakfast for the lodge. The Expedia listing says breakfast will be made to order. We got a bag with a mushy apple, apple juice, muffin, and granola bar. We were handed a pamphlet saying this was to limit contact during Covid. In March 2024 I consider this false advertising, and any property over promising/under delivering deserves to be marked down.
Reactie van Lex Ashley Assistant General Manager op 3 apr 2024
Hello Katherine, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Chris

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is ideal, staff are friendly
3 nachten verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 3 apr 2024
Hello Chris, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Bryn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We absolutely love staying here with our children. When we wake up we get to walk out to the front and see deer grazing in the grass. It is beautiful. The. staff is amazing and sweet. The breakfast is truly out of this world. We can't wait to come back again.
1 nacht verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 1 apr 2024
Hello Bryn, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

2/10 – Ontzettend slecht

Abigail

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon check-in, we found the accommodations as expected and were satisfied. We awoke the next morning to a full blown ant infestation in our room. Thousands of them, everywhere. Upon addressing this issue with the front desk, we were told that a staff member would spray insecticide in our room to “take care of” the issue. I expressed concern about the dispersal of poisonous chemicals in the room containing all of our belongings at which time the employee said they would also “wipe” away the ants. I asked if she could move us to another room to which she responded: “I can get you checked out.” I stated that was not the nature of the question that I had asked. She furiously clicked away on the computer for no more than one half of one second before saying they were full for the night. By that time, the message was clear: the ants are not the nuisance— you are. Since our $800 stay had already been paid in advance, I asked if she would remit a refund for the second half of our stay if we checked out early. She agreed— as long as we turned in our keys within the next 19 minutes and not a second later, since checkout was at 11:00 sharp and apparently a massive insect infestation did not constitute the extension of a professional courtesy in any capacity. We checked out and never once did I receive an apology or any other spoken consolation for the night I did pay full price to stay here. This property is a public health hazard and a disgrace to the hospitality industry.
2 nachten verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 18 apr 2024
Hello Abigal, Thank you for your review. Expedia issued you a full refund for any issues you had with our hotel. Best Regards,Lex Ashley Assistant General Manager

6/10 – Redelijk

Jeanette

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Quiet area
4 nachten verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 30 mrt 2024
Hello Jeanette, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

8/10 – Goed

Tracy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved how close to the beach and tide pools the cotteges were. The staff is amazing! The free breakfast was like being in a restaurant but, with better service. The cotteges have been updated but are looking worn and the beds are way to hard. The pullout coach is unusable and so noisy.
4 nachten verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 30 mrt 2024
Hello Tracy, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager

2/10 – Ontzettend slecht

Ivana

The queen bed was about the break if you even sat on it. The hot water was on cold and the cold on hot. It took running the sink water for 15 minutes before it got hot. They advertise a full breakfast and surprise you with a paper bag with a 7eleven cupcake, an apple juice and a dollar tree granola bar. The Asian lady in the front desk, the rudest person ever. Horrible customer service and experience over all. Still waiting on my refund.
2 nachten verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 30 mrt 2024
Hello Ivana, Thank you for your review. I find your review to be offensive and will be reporting it to Expedia. Nobody should have to be subjected to racism.Best Regards,Lex Ashley Assistant General Manager

10/10 – Uitstekend

Joan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at check-in was friendly and helpful. We loved our room, especially the fireplace. The view from our balcony was beautiful too.
2 nachten verbleven in maart 2024
Reactie van Lex Ashley Assistant General Manager op 30 mrt 2024
Hello Joan, Thank you for your review. Best Regards,Lex Ashley Assistant General Manager