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Beoordelingen van The Palace Hotel & Spa

3 out of 5
The Palace Hotel & Spa
Esplanade Road, Paignton, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 86 van 160 beoordelingen" "
Gastenscore: 8 - Goed. 47 van 160 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 160 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 160 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 160 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Aryshs

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are always amazing. Rooms comfortable and spotless. Lovely roast dinner xxx
1 nacht verbleven in april 2024

10/10 – Uitstekend

Karen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, chilled atmosphere & kind staff. Loved the place 👍
2 nachten verbleven in april 2024

10/10 – Uitstekend

Justine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful traditional Victorian hotel. High ceilings, traditional wood walled bar and loads of space in rooms. Such a change from major hotel franchises and so English in history. Friendly staff, good food and right across road from pier. Fab
2 nachten verbleven in april 2024

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All of the staff were friendly and welcoming. Breakfast staff were very efficient. Set in beautiful grounds the building is attractive. The room was great, plenty of storage, enough seating, lighting and power points. Even though I chose a single room, the bed, including the pillows and bedding was all very comfortable and the bathroom was a decent size with a shower over bathtub. I didnt make use of the spa/ leisure facilities this time but would be something I look forward to using on another stay.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Arysha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff, the service is fantastic. Spa and pool lovely experience.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Arlene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I thought it was great lovely clean towels changed every day staff helpful pleasant would stay there again
3 nachten verbleven in maart 2024

8/10 – Goed

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Position of hotel
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Hassan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Arysha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are amazing, nothing to much trouble for them
2 nachten verbleven in januari 2024

10/10 – Uitstekend

MARK

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would like to thank all the staff for their professional and friendly service. The breakfast was excellent. I will be back
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value for money, friendly budget hotel
A good budget 3 star hotel right on the sea front which is punching above its weight in terms of cost to value given. I stayed for 6 nights in January. All staff I spoke to were friendly, outgoing and professional-easily comparable to more expensive and chain hotels There was ample free parking on the hotel grounds. The connection strength and speed for the free Wi-Fi was good in all the areas of the hotel I went. The room was comfortable and clean, with servicing each day as standard. A small but useable gym+pool is available for a small fee (I was given complementary credit for x3 uses during my stay which was a nice touch). Irons are available on request for those needing to press clothes. The included cooked breakfast was good quality, much better than I have had in some more expensive hotels. Evening meals in the hotel seemed expensive, but you are on the seafront, so within 5 minutes walk there are lots of options. The only thing that I think could be improved on is if breakfast started at 07:30 not 8:00, for early risers and those wanting to get out and about on their travels. I would stay here again, as it offered excellent value and ticked off all the things I needed from a hotel.
6 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Fiona

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Arysha

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff are amazing
2 nachten verbleven in januari 2024

6/10 – Redelijk

Clayton

Positief: Netheid, voorzieningen
Distinctly average, appear to be on cost saving measures. Service poor apart from Receptionists and Becky.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

P

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Liam

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic
A last minute booking for a business trip. What a great find. Fantastic Staff, both at Checking & out, and also in the restaurant. Also the food was not only very tasty, but great value. This will be my go to place when I am in this area.
1 nacht verbleven in december 2023

8/10 – Goed

Vivienne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxing and Comfortable stay in Paignton
Comfortable bed and warm room at a cold time of year. Breakfast was very nice. Top man Paul, a star in the Dining Room. Friendly and helpful staff in general. Leisure facilities available at this hotel. Pool and Spa. Unfortunately I had a bad throat at the time of staying, so wasn't able to make use of these.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service at the Palace Hotel is exceptional. All the staff are polite and friendly while remaining professional. Our room was clean (as was the hotel overall) and extremely comfortable. We stayed B&B and the breakfast was delicious with plenty of choice.
3 nachten verbleven in november 2023
Reactie van Stanze op 30 nov 2023
thank you so very much for your lovely review. We will pass this onto our management team and we hope to see you very soon again. Best wishes

10/10 – Uitstekend

Carole

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Step back in time
Beautiful hotel if you love old architecture and beautiful art. The restaurant staff were so friendly and I have to mention Paul who was clearly dedicated to the hotel and guests.
2 nachten verbleven in november 2023
Reactie van Stanze op 30 nov 2023
thank you so very much for your lovely review. We will make sure that Paul will know you left him a nice comment. We hope to see you very soon. Best wishes

8/10 – Goed

Chris

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van Stanze op 30 nov 2023
thank you for leaving a review for us. We hope you enjoyed your stay with us. Kind regards

10/10 – Uitstekend

Mailyn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Stanze op 30 nov 2023
Thank you for your lovely score. We hope you have enjoyed your stay. Kind regards Stanze

8/10 – Goed

Diane

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff were superb, very helpful, food lovely. Everyone was friendly and welcoming.
6 nachten verbleven in juli 2023

10/10 – Uitstekend

Simon

1 nacht verbleven in juli 2023

6/10 – Redelijk

Lee

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
If you are over 75 this is the place for you. Unfortunately I am not!! Don't be tricked in to booking in for dinner the restaurant was not as busy as we were lead to believe. There are some great places within walking distance. Breakfast was a bit disappointing there are a lot of supplements on items (you have to pay more). We were also woken up at 0700 both morning by someone slamming a door several times below our room which I think was the kitchen.

10/10 – Uitstekend

katherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spotlessly clean and perfect location
Perfect location and spotlessly clean. We had a lovely big room with sea views, (see picture), king sized comfortable bed and bay window with arm chairs and coffee table, which added to the ambience. A lovely stay for my birthday, thank you
1 nacht verbleven in mei 2023
Reactie van Stanze op 21 jun 2023
thank you for your lovely review. We are very happy that you have enjoyed your stay with us. We hope to see you very soon. All the best Stanze

6/10 – Redelijk

Nick

Zakenreiziger
Disappointed with the breakfast especially as it cost £12 through Expedia. Never a had a boiled English breakfast before…and never will again. Have had better breakfasts from the Little Chef in the past and trust me that is not a compliment. At least it wasn’t big enough to be unhealthy.
3 nachten verbleven in april 2023

10/10 – Uitstekend

Daryl

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I would go back again any time - great find.
Clean, quiet and lots of free on-site parking. Wi-fi is not great but the restaurant is fabulous. Well cooked, piping hot food and with plenty of choice. The staff are friendly and helpful, especially the restaurant manager (or head waiter, I'm not sure). My only moan is that it is not obvious how you get to reception! For 1st time visitors - looking at the front of the building it is down the right hand side. Great location overlooking the beach and close to the pier.
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay !
The room was gorgeous, as were the views. The staff were very helpful and the breakfast was delicious.
1 nacht verbleven in september 2022

8/10 – Goed

michael

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable and quiet room in a good location
1 nacht verbleven in september 2022

8/10 – Goed

Till

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alles gut.
Lage sehr gut. Bett bequem. Zimmer in Ordnung. Leute nett.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic stay
Our stay was amazing
3 nachten verbleven in juli 2022

6/10 – Redelijk

Aaron

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Spar close to early and hotel needs abit of a make over .Breakfast could have more continental layed out .
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a wonderful night, the room was huge, the bed was big and comfortable, the bathroom was large too, the room was realy clean. Complementary tea, coffee,hot chocolate and biscuits were also in the room. A trouser press was in the room if needed. Breakfast was included, if what you wanted wasnt on the menu and was a reasonable ask, they did it for you. We are going back for another stay later this year. Oh i nearly forgot, if you wanted to use the spa it would only cost an extra £5, treatments were extra. Thank you so much for our lovely evening and morning. See you soon.
1 nacht verbleven in juni 2022

6/10 – Redelijk

Shirley

1 nacht verbleven in april 2022

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent one night break
Excellent one night stay in sea view club room. Added the 4 course evening meal at an additional £19 each and it was delicious and amazing value.
1 nacht verbleven in februari 2022

8/10 – Goed

Alan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Dominic

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022

10/10 – Uitstekend

Trevor

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quality hotel on the sea front.
A super place to stay, either for business or holiday. Plenty of easy parking. Great staff and breakfast. A place to return to.
Palace Hotel
1 nacht verbleven in januari 2022
Reactie van Edward op 16 jan 2022
thank you so much for your kind words, we look forward to seeing you again soon.

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Get away
Just a break for a night
1 nacht verbleven in december 2021

10/10 – Uitstekend

Marjorie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding stay
A very comfortable and enjoyable stay right on the front and opposite the pier. A short stroll into town. The staff were extremely friendly and courteous and nothing was too much. The dining and breakfast was very nice and plentiful. The pool and fitness centre was an excellent bonus. Will definitely stay again.
2 nachten verbleven in december 2021
Reactie van Edward op 16 jan 2022
thank you for your review, we are so glad you enjoyed your stay with us, we cant wait to see you again soon

8/10 – Goed

S

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good night stay
The hotel was a perfect location. Plenty of parking. Staff at the hotel are helpful and lovely. Rooms were a very good size (bathroom a little small compared to the room size) the rooms are very very dark with no main head lights. Had to keep the bathroom door open to keep light in the room when the curtains were closed. Breakfast was good, variety of continental and cooked. The walls are like thin plasterboard, you can hear everything outside in the corridor, people on their phones, shutting and opening doors.
1 nacht verbleven in december 2021

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked a 5 night break at the end of November. A few days before arrival I received a phone call advising me of a special offer to have dinner at the hotel for £15 a night rather than £25 for the 5 course Table D’hote, which I took up, effectively making my stay half board. On arrival I was told that as I was half board I could use the pool/gym/sauna facilities free (effectively saving me the £5 per night charge!). The staff are lovely, nothing is too much trouble. The evening meal was really very good, the menu changed every night and was really good value. The breakfast menu was also varied, not just “full English” which was very welcome There was entertainment in the hotel which was also enjoyable. I used the pool every day and also the sauna/steam room a few times. The hotel is clean & comfortable, there are many original features in the public areas and later additions are sympathetic to the original Victorian architecture. I enjoyed my stay very much and I am looking to return some time in 2022.
5 nachten verbleven in november 2021

6/10 – Redelijk

David

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021

10/10 – Uitstekend

Lucy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous break
We had a wonderful stay at the palace. Our second time. Love the decor and all the community areas. Can’t wait to return
2 nachten verbleven in november 2021

8/10 – Goed

Pamela

Reisde met familie
Positief: Personeel en service
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great surroundings & staff!
Very clean and welcoming hotel, our room with a sea view was excellent, sit and watch the world go by. Room very warm even with both windows fully open, but a fan was provided. Very friendly staff making us feel at home and very looked after. Fabulous artwork throughout the hotel, a lot of time and money has been spent on the fixtures and fittings, I can tell. Very close to everything, so easy to visit. Was great to have a well needed break away from home, especially in these Covid-19 times. Thank you everyone at The Palace!!! 8)
2 nachten verbleven in september 2021