Receptie

Beoordelingen van Regenta Inn Palacio De Goa

2.5 out of 5
Regenta Inn Palacio De Goa
Dr. Gama Pinto Road, Panaji, Goa

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 6 van 37 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 37 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 37 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 37 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 37 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

8,6/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

4,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Good value but not wonderful for Westerners.
Slightly out of the way and not geared up for Western tourists. We were the only ones staying there. The room was OK but the balcony unfortunately overlooked a building site. There was no bucket (for soaking clothes) and the bathroom didn't have an extractor fan. The best thing was the breakfasts which we really enjoyed and here the service was much the best in the hotel.
6 nachten verbleven in februari 2024

6/10 – Redelijk

manan

Zakenreiziger
washroom should be ultimate clean,it lacks
washroom especially commode was out dated...flush flow was not at all good..must change with new one
1 nacht verbleven in april 2023

10/10 – Uitstekend

PRATIK, Raigad

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is very good, neat and clean. Central location. Must visit.
1 nacht verbleven in december 2020

2/10 – Ontzettend slecht

Asmita

1 nacht verbleven in december 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The hotel was okay for a budget friendly family. The most disappointing aspect of it was how moldy and humid the bathroom was because the dehumidifier in the bathroom did not work. The tile all over the bathroom was growing mold. The staff was kind of slow in responding but something we were prepared for when traveling to this area. The lobby was always kept clean and they had a restaurant onsite which offered a wide variety of freshly cooked options.
4 nachten verbleven in februari 2020
Reactie van General Manager op 6 mrt 2020
Dear Guest, Thank you for choosing Palacio De Goa for your stay and for taking time to provide your valuable feedback. Our goal is guest satisfaction and we have noted with great concern that the services provided during your stay were not up to your expectations. I assure you that necessary steps are being taken to provide a better stay experience to our guests in the future. I thank you once again for your feedback. Our team looks forward to welcoming you back soon. Thank you

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en comfort kamer
En klassiker
En gammal klassiker som håller stilen till ett rimligt pris,,Sängarna bra,,Wi-Fi Fungerar hela tiden,,Frukosten strålande om du gillar Hindu Vegetarisk,,Det finns även en Brödrost som fungerar,,,Som vanligt är Kaffet odugligt för en Svensk,,Det funkar om du använder mjölk
2 nachten verbleven in januari 2020
Reactie van General Manager op 6 mrt 2020
Dear Michael, We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at the Palacio De Goa. We are very happy and delighted that we were able to create the pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Palacio De Goa soon. Thank you

2/10 – Ontzettend slecht

ANNIES

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was the worst hotel I have ever stayed.. Not clean. Service was poor. Never trust the check in time given in website. Not recommended.
2 nachten verbleven in december 2019
Reactie van General Manager op 6 mrt 2020
Dear Guest, thank you so much for your kind words regarding your recent stay at Palacio De Goa. We sincerely appreciate your time to share your feedback. Perhaps we could not reach the level of excellence that you expected on this visit and we certainly understand your predicaments detailed in the given feedback. We aim to improve our levels of flexibility and favorably consider the odd exception to the rule. Our aim is to be the best in our field of hospitality and the guest feedback is a valuable part of the ongoing process of service evaluation and monitoring. We look forward to many more opportunities to serve you and trust that you would enjoy your next visit to our hotel to witness firsthand the improvements brought about, based on your feedback. Hope to have you with us soon again, whenever you are back to Goa. Thank You.

4/10 – Matig

Tiago

Reisde met een groep
Negatief: Netheid, personeel en service
1 nacht verbleven in december 2019
Reactie van General Manager op 6 mrt 2020
Dear Guest, Thank you very much for taking the time to let us have your rating with regards to your recent stay at the Palacio De Goa. Review is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand.Perhaps we could not reach the level of excellence that you expected on this visit and we certainly understand your predicaments detailed in the given feedback. I look forward to welcoming you back to our hotel in near future. Thank You.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2019
Reactie van General Manager op 6 mrt 2020
Dear Guest, We at Palacio De Goa thank you for having stayed with us. Thanks for giving us valuable rating. We look forward to welcoming you back again in the near future. Thank you

8/10 – Goed

Claire

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff all very helpful and caring. Clean and tidy.
3 nachten verbleven in oktober 2019
Reactie van ... op 1 nov 2019
Dear Claire, We would like to thank you for reviewing Palacio De Goa on Expedia. We appreciate your patronage and it is only because of guests like you that we are here today. I will surely share your feedback with my team members. We would be waiting eagerly to welcome you on your next visit to Goa Thank You, General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facilities were fine. Food was not catered to western.
2 nachten verbleven in december 2018

8/10 – Goed

Warren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fun stay!
The stay here was great! The included breakfast included a live counter which was a nice touch. The staff were very friendly and the service was prompt.
3 nachten verbleven in december 2018

8/10 – Goed

BIKRAMJIT

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Nice & peaceful place to stay with family

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in januari 2018

10/10 – Uitstekend

RACHIT, DELHI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NICE HOTEL AND ROOM
Awesome hotel. I will come next time in whole entire life so stay only this hotel thank you placio de goa
3 nachten verbleven in december 2017

8/10 – Goed

Carl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good mid-range city hotel in Panjim. Plenty of good restaurants available within a 10 to 15 min walk. Breakfast OK, but could be improved with better coffee, and from being served inside, rather than in the rather cramped rear yard on wobbly plastic furniture. Helpful, friendly staff.
4 nachten verbleven in december 2017

8/10 – Goed

Sanjay, Pune Maharashtra - India

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Hotel is Nice but washroom is very short
Last three days we enjoy the hotel staying it is Nice and all staff is given service very Nice

8/10 – Goed

JIGNESH

Positief: Netheid, staat van de accommodatie en faciliteiten

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good location. Close to city centre
Very convenient for going around many places at walking distance.

8/10 – Goed

adithya

Positief: Netheid, personeel en service en comfort kamer
Hotel stay was brief, as we were out most part of the day. Ambience is good, staff is courteous. We had booked 2 standard double bed rooms, one of which was upgraded to a suite. Complimentary breakfast was included, which was delicious. Only thing is location is bit away from happening places at Panjim, but taxis and bikes are readily available for rent from the hotel. Staff is very strict with check out time, not flexible at all.

8/10 – Goed

KETAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Naftalina
Uso abbondante della naftalina come disinfettante, pulizia approsdimativa, ci avevano proposto un solo lenzuolo e una coperta di lana polverosa, solo su richiesta è srrivato il secondo lenzuolo

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Break fast!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

ASEEM, BILASPUR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
cool
the room was spacious and very comfortable.we enjoyed the trip.

10/10 – Uitstekend

sachin kumar, Ahmedabad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay with family & friends
We enjoyed every bit of our stay in this hotel....location was perfect....morning breakfast delicious.....hotel staff very courteous....although the scooters hired at the hotel do need a little repair work...brakes & alignment issues.

6/10 – Redelijk

Kunal

Negatief: Netheid
Nice Hotel but needs little improvements
Well hotel is nice but hygiene is not upto the mark. Firstly I don't get the room I booked via hotel.com which I don't liked at all, because when I have got a room booked at least a month earlier and same has been confirmed by the hotel one day before my arrival. Secondly the toilet don't have exhaust fan and window glass of toilet was broken. But food is very tasty full marks for the same. Staff is co operative. Location of hotel is very good.

10/10 – Uitstekend

Subhash, Delhi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very Good Budget Hotel
This was very good stay

8/10 – Goed

sam, A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed our time here. Would book again. Fair stay for a fair price.

6/10 – Redelijk

Rahul, Bangalore

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Loved the stay with few glitches
Hotel service was good. Parking was a issue. Besides the security helped us to park our car in the night. No floor mat. The bath sink & wash basin was not working well. Did not inform this to hotel staff as we were staying only for a day. The hotel location is good. Loved the ambiance.

8/10 – Goed

RAVISHANKAR

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Anina, Bangalore

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel.. good amenities. . Courteous staff .. Great for families... business trip ..

8/10 – Goed

Sylvie, Quebec

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Average but OK
Only thing to improve : bad toilet and shower installations

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel and is the best at this price.
Overall the stay and the hotel service was good but the cab driver(FIDA) which the hotel people suggested wasnt cooperative and missed out showing places which brought in dissatisfaction as you expect to see the places once you have invested money to watch a particular place.

6/10 – Redelijk

SUBHADIP, Kolkata

Positief: Netheid, comfort kamer
Good
Comfortable and friendly

8/10 – Goed

Sandeep, Mumbai

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay was worth
It was fantastic... very close to Church and market area