2/10 – Ontzettend slecht
Crystal
26 jul 2025
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay at this hotel was incredibly disappointing. From the moment we arrived, it was clear that cleanliness and customer service were not priorities. We found long black hairs twisted into our towels, bed sheets, and pillowcases, which was extremely off-putting. The floors were dirty upon check-in, and the overall condition of the room was poor.
To make matters worse, the exhaust fan leaked water all night and left a puddle on the floor. There was no hotel staff available after hours, and when we called for assistance, it took an unreasonably long time for someone to respond. The on-call attendant eventually arrived at 1:30am with her toddler in tow to help my husband, which was both unprofessional and concerning.
Throughout our stay, the property was poorly maintained. We encountered dog feces in the stairwells and trash scattered around the grounds. Guests were loud and disruptive well into the night, but with no on-site staff to address the issue, there was no way to get help.
I would not recommend this hotel to anyone. It was one of the most unpleasant lodging experiences we’ve ever had.
Crystal
1 nacht verbleven in juli 2025
