Voorkant van accommodatie

Beoordelingen van Hotel Midnight

2.5 out of 5
Hotel Midnight
Zwartenhovenbrugstraat 76 - 78, Paramaribo, Paramaribo District

Beoordelingen

5,6
Gastenscore: 10 - Uitstekend. 0 van 5 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 5 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 5 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 5 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 5 beoordelingen" "

5,0/10

Netheid

6,6/10

Personeel en service

6,0/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centraal gelegen in Paramaribo, Een uitstekende locatie voor de oud en nieuw viering. Heerlijk terras met goed zicht op de straat.
4 nachten verbleven in december 2019
Reactie van Midnigt op 9 jan 2020
Dank voor uw verblijf in ons Hotel Midnight. Wij zijn verheugd te horen dat u het naar uw zin heeft gehad. Als u het naar uw zin heeft gehad, dan zijn wij pas content. Hopelijk zien we u gauw weer eens terug. Wij proberen als klein Hotel toch de gast zo goed als mogelijk te helpen in elk opzicht. Wij zitten inderdaad in het midden van de stad waarbij bijna alles op loopafstand is. En waar u een goed uitzicht heeft op de binnenstad. En op de bovenste verdieping heeft u zicht op het Suriname rivier en de bekende Wijdenbosbrug.

6/10 – Redelijk

Steve

4 nachten verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
En général le service est décevant
Manque de personnel, endroit complètement désert, le ménage est quasi inexistant.
3 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Gregory

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Miserable rundown property with none of the amenities offered. Unusable wifi. No front desk ever. No café, bar, deli, reception, newspapers, safe, luggage storage, tour guidance, daily room cleaning. The one day they cleaned the room, we returned to find the door ajar for hours. Complimentary bottled water means 1 for your duration unless you complain. They claim to have a restaurant but it’s actually a rundown pizza kiosk that you have to exit the hotel to access. You can’t regulate the air conditioning or use the window. The manager sent us many messages on WhatsApp which was annoying - especially when he tried to add numerous additional charges. When I pointed out a list of a dozen things that weren’t as advertised he claimed that I was the only person who ever complained. That couldn’t be possible. The only good point was they were responsible for sending a driver to pick us up at the airport.
6 nachten verbleven in juni 2022
Reactie van Manager op 21 aug 2022
Sorry you experienced it that way. Maybe it's only fair if you tell the truth. I think it is very base and cowardly that you speak so condescendingly about us. Mr. Greg. M., your friend Mr. Y. has arrived earlier from Cuba and we have picked him up from the airport to our full satisfaction. A day later you came from America and we also picked you up from the airport. That is one of the many extras that we also offer as a small hotel. You act like you booked at the Ritz Carlton Hotel. However, you have chosen a small, simple and affordable hotel. Unfortunately you expected the service of a 5 star hotel. We really do not pretend to be the Ritz Carlton, we are a small neat hotel right in the center of Paramaribo, Suriname. We offer bottled water to all guests upon arrival. You, however, insisted on getting it for FREE every day, when we don't advertise it anywhere. Despite that, we offered you that for FREE every day because you were arguing. You didn't want to pay for it, when everyone else pays for it when they ask. You misbehaved as a guest, whereby your friend has apologized several times for your behavior. (I still have the whatsapp messages about this) As for the fact that we have not done so many things, it is a pertinent lie. We do have a reception, safe, luggage storage and a pizzeria in the building. This of course has a separate entrance next to the hotel entrance because it is also available to all other public. We offer a limited choice of menu for dinner at the hotel. This is of course at the request and order of the customer. Your room was indeed cleaned and you often took the key with you so that we could not even do our work in time. While we explicitly inform you when we come to clean the room. You just left with the room key. We have the policy to let the customer be helped as much as possible by 1 permanent employee so that you are not always helped by another. We have the policy that the temperature of the air conditioning is on a fixed position in connection with the environment, but there is always the possibility to change this according to your wishes. At no point did you ask for it or talk about it. We have asked you daily via app and personally whether we could be of service to you, we also still have that on the app. We have not mentioned or offered anything about travel guidance, although we always offer you and other guests a list of sights etc.. that is also stated on the app. We spent a lot of time on the poor reception of our Free internet that we had experienced with the national network at that time to solve this problem as quickly as possible. However, you wanted to be compensated for the free internet offered, how strange is that. You get something for free and because there is a malfunction you want to have it reimbursed. Don't you think it sounds ridiculous? You speak disdainfully about our pizzaria, but you were only too happy to accept our pizza that we offered for FREE. You have eaten these completely and yo

6/10 – Redelijk

Ludovic

Positief: Personeel en service
Dans l'ensemble convenable. L'hôtel est bien situé
3 nachten verbleven in april 2022
Reactie van Yes op 3 jul 2022
Merci beaucoup!